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SAP SuccessFactors vs SilkRoad Performance comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Scalability Issues

Sentiment score
7.7
SAP SuccessFactors is scalable, effectively supporting large companies with cloud infrastructure, though some modules have limitations.
No sentiment score available
 

Valuable Features

Sentiment score
7.8
SAP SuccessFactors excels in HR management with integration, customization, AI features, and collaboration, ensuring flexibility and usability.
No sentiment score available
 

Room For Improvement

Sentiment score
4.7
SAP SuccessFactors requires better analytics, integration, UI, localization, flexible pricing, and advanced mobile features to compete effectively.
No sentiment score available
 

Stability Issues

Sentiment score
7.9
SAP SuccessFactors is generally stable, with occasional regional challenges primarily related to data centers and integration.
No sentiment score available
 

Customer Service

Sentiment score
7.6
SAP SuccessFactors customer service experiences vary, with efficiency issues in urgent cases and a need for technical improvement.
No sentiment score available
 

Setup Cost

No sentiment score available
SAP SuccessFactors offers a comprehensive suite but is costly, suited for medium to large enterprises with flexible pricing options.
No sentiment score available
 

Categories and Ranking

SAP SuccessFactors
Ranking in Talent Management
1st
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
93
Ranking in other categories
Cloud HCM (1st), Talent Acquisition (1st), Global Payroll (2nd)
SilkRoad Performance
Ranking in Talent Management
51st
Average Rating
7.6
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Talent Management category, the mindshare of SAP SuccessFactors is 21.0%, up from 18.0% compared to the previous year. The mindshare of SilkRoad Performance is 0.1%, down from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Talent Management
 

Featured Reviews

Wael Elsagh - PeerSpot reviewer
Offers many useful modules and integrations, and helps companies adhere to best practices
The main advantage of SuccessFactors is its ability to add many types of integrations within the SAP Cloud platform. Many useful modules can be implemented alongside SuccessFactors as third-party integrations, and this capability to extend the system is a big plus. Another positive for SuccessFactors is how it provides pre-defined best practices for building the solution, with plans that take you from A to Z directly. You don't need to build anything from scratch when you're using their implementation best practices for configuring the system. Within these best practices, you also have a range of options for customization, such as with the Metadata Framework (MDF) and the Business Rules feature where you can create various conditions when it comes to managing customers.
it_user616536 - PeerSpot reviewer
Enables standardized, electronic, performance reviews. It is difficult to accommodate reporting changes during review cycles.
It is difficult to accommodate reporting changes during review cycles. Employee changes are not automated if you do not use the SilkRoad HeartBeat HR system. We always have supervisory changes during the performance review cycle. For example, if an employee’s manager is terminated, then the reviews, that the manager may have been in the middle of doing, do not get automatically transferred to the new manager. We did a lot of manual work to get the old manager’s review over to the new one. The situation was made even more difficult, since we didn’t have our HR system integrated with Wingspan. The change in the manager's relationship happens only in the HR system. There wasn’t a trigger for anything to change on the Wingspan-side, so we had to continually audit/track changes in HR and update Wingspan, accordingly. Using SilkRoad HeartBeat, would probably have made the situation easier, but that wasn’t an option for us.
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Top Industries

By visitors reading reviews
Educational Organization
49%
Computer Software Company
7%
Manufacturing Company
6%
Financial Services Firm
5%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?
Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is...
What do you like most about SAP SuccessFactors?
The tool is easy to use for performance management. We haven't experienced any issues with SAP SuccessFactors for performance management, which is great. However, since we're still learning to use ...
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Comparisons

No data available
 

Also Known As

SuccessFactors
SilkRoad Wingspan, Wingspan
 

Learn More

 

Overview

 

Sample Customers

City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skril
Kearney & Company, San Diego County Regional Airport Authority, McLeod Health, TPC Group, Sirva, Lifestyle Family Fitness, BKD
Find out what your peers are saying about SAP SuccessFactors vs. SilkRoad Performance and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.