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SCOM vs ScienceLogic comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
ScienceLogic users see positive ROI, improved efficiency, reduced outages, with noticeable benefits from year two, especially in larger enterprises.
Sentiment score
6.7
Monitoring infrastructure enhances control and ROI; however, costs vary, affecting organizations' experiences with value and latency issues.
The return on investment is fair but often challenged by medium-sized businesses who may question its adequacy.
 

Customer Service

Sentiment score
7.7
ScienceLogic's customer service is praised for responsiveness and expertise, though some suggest improvements; exceptional support overall.
Sentiment score
6.9
Microsoft's SCOM support is often praised for its professionalism, responsiveness, and effectiveness, especially by enterprise customers.
Problems with Skylar may require longer wait times due to limited resource expertise.
 

Scalability Issues

Sentiment score
6.9
ScienceLogic excels in scalability, handling global data and expansion, while needing enhancements in user access control and onboarding.
Sentiment score
6.9
SCOM excels in scalability for Microsoft environments, with positive reviews, but struggles with non-Microsoft devices in large infrastructures.
 

Stability Issues

Sentiment score
7.1
ScienceLogic is highly stable, praised for minimal issues, commendable reliability, scalability, and excellent performance across various environments.
Sentiment score
7.2
SCOM's reliability has improved since 2012 R2, with proper setup crucial for optimal performance, though minor issues persist.
Stability should relate to whether the platform fails, stops working, or breaks.
 

Room For Improvement

ScienceLogic requires UI and monitoring improvements, enhanced documentation, automation, and streamlined implementation with better API integration and performance.
SCOM improvements needed in dashboards, application monitoring, integration, configuration, and performance, with reduced costs and complexity for efficient use.
While some other companies have easier APIs, using this solution demands significant expertise.
I would like to see a software-as-a-service version in Azure to eliminate the need for on-premise infrastructure.
 

Setup Cost

ScienceLogic offers flexible pricing, which can be costly for large enterprises, but extensive features justify the investment.
SCOM pricing is often bundled in Microsoft's suite, offering cost savings but with potential licensing complexities and additional expenses.
 

Valuable Features

ScienceLogic excels in customization, integration, and automation, enhancing efficiency with agentless monitoring, predictive analytics, and adaptable coding.
SCOM offers customizable monitoring, real-time alerts, and seamless integration, enhancing visibility and control for Microsoft environments and beyond.
It offers over 500 integrations with a wide range of device types, referred to as PowerPacks, which are prebuilt integrations for hundreds, if not thousands, of integration types.
SCOM integrates several systems and offers correlation features, like setting up everything around Active Directory or DNS.
 

Categories and Ranking

ScienceLogic
Ranking in Event Monitoring
7th
Ranking in Network Monitoring Software
30th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
43
Ranking in other categories
Unified Communications Monitoring (1st), Server Monitoring (12th), IT Infrastructure Monitoring (27th), IT Operations Analytics (7th), Cloud Monitoring Software (21st), AIOps (9th)
SCOM
Ranking in Event Monitoring
3rd
Ranking in Network Monitoring Software
14th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
81
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the Event Monitoring category, the mindshare of ScienceLogic is 7.6%, up from 7.2% compared to the previous year. The mindshare of SCOM is 7.4%, down from 10.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Event Monitoring
 

Featured Reviews

GauravSingh4 - PeerSpot reviewer
Great integrations, power flow, and good support
They need a little more self-service. Some of the places where there's still a dependency on defense logic. If those could be eliminated, that would be ideal. They've done a fantastic job eliminating a lot of those dependencies and there's a lot of self-service. However, some of the areas where we could have it connect to, for example, Splunk or ServiceNow, in a self-care version versus having to go back to their engineers, that's an area where they could do a little more. There are still a lot of engineers who get involved versus if it's a little more API-driven and self-served dashboard connections. Doing it the other way would just make life easier for users.
MarcMermuys - PeerSpot reviewer
Has efficient monitoring with robust integration capabilities
We use SCOM to configure different monitors using several management packs. It integrates systems like Active Directory and correlates them, and it is used for monitoring and managing systems SCOM allows integration of several systems, providing correlation between different systems such as…
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
11%
Government
9%
Manufacturing Company
9%
Financial Services Firm
16%
Computer Software Company
11%
Government
11%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ScienceLogic?
The tool is quite easy to deploy, and it offers very good support.
What is your experience regarding pricing and costs for ScienceLogic?
My company has an enterprise-level contract with ScienceLogic, so it is available to my organization at a good price.
What needs improvement with ScienceLogic?
The product's reporting functionalities have certain shortcomings, making it an area where improvements are required. The tool is more or less good. The tool needs to improve its APM capabilities.
What do you like most about SCOM?
The tool helps to monitor Windows servers. It offers alerts from a central location.
What is your experience regarding pricing and costs for SCOM?
I am not aware of the exact pricing as it is managed by my supervisor. As an academic institution, we receive substantial discounts.
What needs improvement with SCOM?
SCOM is not as straightforward in terms of user interface or general experience, which could be improved. Additionally, I would like to see a software-as-a-service version in Azure to eliminate the...
 

Comparisons

 

Also Known As

No data available
System Center Operations Manager, SCOM 2012
 

Overview

 

Sample Customers

Kellogg Company, Booz Allen, Cisco, Red Bull, Fidelus, Telstra, Comcast, CSC, Peak 10, HughesNet, Hosting, Datapipe, US Army, Equinix, Rite Aid, Carbonite, Sybase, Carpathia, AT&T, ePlus, Dimension Data, Virtustream, Boeing, Honeywell
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Find out what your peers are saying about SCOM vs. ScienceLogic and other solutions. Updated: January 2025.
831,683 professionals have used our research since 2012.