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SCOM vs ScienceLogic comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
ScienceLogic users report high returns, reduced incident response times, improved troubleshooting, and benefits outweigh initial costs by year two.
Sentiment score
6.7
SCOM users see value in centralized monitoring, SLA compliance, cost efficiency, but face challenges with latency and database performance.
The return on investment is fair but often challenged by medium-sized businesses who may question its adequacy.
 

Customer Service

Sentiment score
7.7
ScienceLogic's customer service is praised for responsiveness, knowledge, efficiency, and round-the-clock support despite occasional delays.
Sentiment score
6.8
Microsoft SCOM support is generally positive, offering responsive service and resources, though satisfaction varies among users.
Problems with Skylar may require longer wait times due to limited resource expertise.
They often treat issues in isolation, not considering how one problem might relate to another.
 

Scalability Issues

Sentiment score
6.9
ScienceLogic offers scalability across devices, but could improve ease in scaling operations for cloud and on-premise environments.
Sentiment score
6.9
SCOM scales effectively in large environments, performing well in Microsoft settings but has limitations with non-Microsoft device monitoring.
 

Stability Issues

Sentiment score
7.1
ScienceLogic is highly regarded for stability, reliability, and efficiency, with minor issues not affecting overall performance and quick recovery.
Sentiment score
7.1
SCOM's stability depends on configuration, showing improvements and reliability in newer versions with proper maintenance despite occasional glitches.
Stability should relate to whether the platform fails, stops working, or breaks.
SCOM is a bit unstable lately, primarily due to a lack of resources.
 

Room For Improvement

ScienceLogic users seek improvements in reporting, UI, API, integration, observability, performance monitoring, documentation, and proactive notifications.
SCOM users criticize its cost, complexity, weak monitoring, slow performance, and inadequate third-party integration and multi-tenancy features.
While some other companies have easier APIs, using this solution demands significant expertise.
Integrating observability and APM monitoring into the overall portfolio would be beneficial.
I would like to see a software-as-a-service version in Azure to eliminate the need for on-premise infrastructure.
SCOM is likely to be phased out in favor of more compatible tools like Icinga for application monitoring or when moving to cloud solutions like CloudWatch and Azure.
 

Setup Cost

ScienceLogic offers negotiable but potentially costly pricing with scalable, tier-based licenses, requiring careful cost management.
SCOM's pricing is cost-effective within Microsoft Enterprise Agreements, though licensing calculations can be complex with potential additional costs.
 

Valuable Features

ScienceLogic offers customizable dashboards, integration capabilities, AI mapping, and robust monitoring for effective IT and network management.
SCOM offers deep integration and flexible monitoring for enterprise environments, with robust reporting, alerting, and seamless Microsoft service integration.
The solution excels in three areas: application monitoring, server monitoring, and network performance monitoring.
The CMDB update and the automatic CMDB update are valuable.
It assists me in detecting server downtime and delivers basic performance monitoring right out of the box.
SCOM integrates several systems and offers correlation features, like setting up everything around Active Directory or DNS.
 

Categories and Ranking

ScienceLogic
Ranking in Event Monitoring
7th
Ranking in Network Monitoring Software
27th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
44
Ranking in other categories
Unified Communications Monitoring (1st), Server Monitoring (12th), IT Infrastructure Monitoring (23rd), IT Operations Analytics (7th), Cloud Monitoring Software (19th), AIOps (7th)
SCOM
Ranking in Event Monitoring
4th
Ranking in Network Monitoring Software
14th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
82
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2025, in the Event Monitoring category, the mindshare of ScienceLogic is 7.4%, up from 7.1% compared to the previous year. The mindshare of SCOM is 7.9%, down from 9.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Event Monitoring
 

Featured Reviews

Michael Wenn - PeerSpot reviewer
Offers comprehensive monitoring and tool consolidation but integration complexity needs improvement
There is room for improvement in the speed of setting up the service and integrating PowerPacks. Although these prebuilt features are great, there is considerable complexity in bringing them together to create a unified dashboard. Even with many good integrations and deep visibility, the implementation takes time, especially when it doesn't involve these integrations. While some other companies have easier APIs, using this solution demands significant expertise. It's challenging for new customers to implement independently. The implementation speed of non-PowerPack or non-out-of-the-box integrations should be improved. Additionally, the AI automation feature is not yet very rich due to resource constraints supporting a wide platform.
MarcMermuys - PeerSpot reviewer
Has efficient monitoring with robust integration capabilities
We use SCOM to configure different monitors using several management packs. It integrates systems like Active Directory and correlates them, and it is used for monitoring and managing systems SCOM allows integration of several systems, providing correlation between different systems such as…
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
11%
Manufacturing Company
9%
Government
9%
Financial Services Firm
16%
Computer Software Company
12%
Government
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ScienceLogic?
The tool is quite easy to deploy, and it offers very good support.
What needs improvement with ScienceLogic?
Integrating observability and APM monitoring into the overall portfolio would be beneficial.
What do you like most about SCOM?
The tool helps to monitor Windows servers. It offers alerts from a central location.
What is your experience regarding pricing and costs for SCOM?
I am not aware of the exact pricing as it is managed by my supervisor. As an academic institution, we receive substantial discounts.
What needs improvement with SCOM?
SCOM is likely to be phased out in favor of more compatible tools like Icinga ( /products/icinga-reviews ) for application monitoring or when moving to cloud solutions like CloudWatch and Azure ( /...
 

Comparisons

 

Also Known As

No data available
System Center Operations Manager, SCOM 2012
 

Overview

 

Sample Customers

Kellogg Company, Booz Allen, Cisco, Red Bull, Fidelus, Telstra, Comcast, CSC, Peak 10, HughesNet, Hosting, Datapipe, US Army, Equinix, Rite Aid, Carbonite, Sybase, Carpathia, AT&T, ePlus, Dimension Data, Virtustream, Boeing, Honeywell
Dialog Telekom
Find out what your peers are saying about SCOM vs. ScienceLogic and other solutions. Updated: March 2025.
842,690 professionals have used our research since 2012.