SCOM and ScienceLogic compete in the IT infrastructure monitoring category, with each offering distinct advantages. ScienceLogic holds an edge in device and event monitoring, while SCOM excels in Microsoft application integration.
Features: SCOM delivers extensive capabilities for Microsoft applications, such as application performance monitoring and automated alert notifications. It benefits from deep integration with other Microsoft products and allows significant customization through Visual Studio. ScienceLogic is known for excellent device and event monitoring capabilities, multi-tenancy support, and built-in automation. Its flexible integrations allow for comprehensive monitoring of AWS and on-site resources, and users value its customizable dashboards and predictive analytics.
Room for Improvement: SCOM requires development in multi-tenancy and needs to reduce administrative overhead and address GUI performance issues. Enhancing cloud and non-Microsoft product monitoring, as well as simplifying extended configurations, is also crucial. ScienceLogic could improve scalability options and UI for simpler task execution. Enhanced reporting capabilities and more out-of-the-box functionalities are also necessary to streamline operations and reduce manual interventions.
Ease of Deployment and Customer Service: SCOM is preferred for its on-premises deployment, integrating smoothly with Microsoft environments, and benefitting from robust support, especially with a Microsoft Premier agreement. ScienceLogic supports both on-premises and private cloud solutions and provides effective customer service and technical support for installation, configuration, and regular use.
Pricing and ROI: SCOM often comes bundled with the System Center suite under enterprise agreements, making it cost-effective for Microsoft product-focused businesses, although users find ROI calculations challenging yet recognize efficient monitoring as key. ScienceLogic's pricing can increase with the number of monitored devices, yet users justify the investment due to its feature set and flexibility. Both products offer a return mainly through enhanced infrastructure visibility and operational efficiency.
ScienceLogic is a comprehensive IT infrastructure monitoring solution that supports networks, servers, cloud environments, and applications, suitable for private cloud and on-premises deployments.
Organizations leverage ScienceLogic for its robust capabilities in monitoring IT infrastructures of all sizes. It offers granular discovery, integration with CMDB, and ticketing systems. Valued for its flexibility, incident automation, remediation, and real-time relationship mapping, it supports hybrid environments with scalable and efficient monitoring functionalities. AI and machine learning enhance its feature set, while ease of deployment and strong support are crucial benefits.
What are ScienceLogic's most important features?ScienceLogic is implemented across multiple industries, including large enterprises, for its capability to handle complex IT ecosystems. Its integration with CMDB and ticketing systems ensures it fits within existing workflows. Organizations use it to monitor diverse infrastructure landscapes, ensuring seamless performance and quick incident resolution.
SCOM (System Center Operations Manager) is a cross-platform data center monitoring and reporting tool that checks the status of various objects defined within the environment, such as server hardware, system services, etc. The solution allows data center administrators to deploy, configure, manage, and monitor the operations, services, devices and applications of multiple enterprise IT systems via a single pane of glass. It is suitable for businesses of all sizes.
SCOM Features
SCOM has many valuable key features. Some of the most useful ones include:
SCOM Benefits
There are several benefits to implementing SCOM. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Below are some reviews and helpful feedback written by PeerSpot users currently using the SCOM solution.
A Manager at a financial services firm says, “The feature I like most about SCOM is that it is easy-to-use. I find it very user-friendly. I also like the knowledge base which it has. You can find the resolution to questions or issues directly within the SCOM itself. It will alert you with a recommendation of what you need to do at the same time. This sort of self-diagnosis or prompting is one of the great values you get from SCOM compared to other solutions.”
PeerSpot user Zahari Z., Information Technology Auditor at a financial services firm, mentions, “Availability monitoring is the feature I have found most valuable, as well as the capacity and ability to send notifications. There is a mechanism to set up a notification from the SCOM and whenever there is a drop in the availability the notification alerts not only for availability but for other issues as well. You can align thresholds according to the speed of your environment and you can have a threshold related notification, which is one of the useful features.”
Bill W., Sr. Systems Engineer at Arapahoe County Government, comments, “ I like some of their newer features, such as maintenance schedules, because SCOM records SLA and SLO time. When we patch, things are automatically put into maintenance mode so that the numbers for our systems being down, do not count against us.”
A Project Manager at a tech services company explains, “The feature I have found most valuable is the book feature. While we run the Sprint one we can add some setups for multiple sprints.”
A Systems Engineer at an educational organization states, “Because it's Windows-based, it actually reports quite well. It reports everything you can think of on the Windows server and allows you to monitor anything. It's excellent for those in the Windows world as it's very good at it.”
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