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Secureworks Red Cloak Threat Detection and Response [EOL] vs Splunk SOAR comparison

The compared Secureworks and Splunk solutions aren't in the same category. Splunk is ranked #3 in SOAR , with an average rating of 8.3, and holds a 7.6% mindshare. Additionally, 100% of Secureworks users are willing to recommend the solution, compared to 86% of Splunk users who would recommend it.
Splunk SOAR
Read 45 Splunk SOAR reviews
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86% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between Secureworks Red Cloak Threat Detection and Response [EOL] and Splunk SOAR based on real PeerSpot user reviews.

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Security Incident Response
June 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Secureworks Red Cloak Threa...
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Splunk SOAR
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
45
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (3rd)
 

Featured Reviews

reviewer1646754 - PeerSpot reviewer
Simple deployment with good reports and dashboard
In terms of what could be improved, there are a lot of things identified and there is a lot of continuous improvement. A lot of the things are of a short time frame and a lot are way out. There was a tuning process but nothing specifically to call out. As for what could be included in the next release, we are working on the basic feature set. There are probably some things that, as we move through it, we'll come across that are deficient but right now we are not that far along to know. I don't want to say that they could not do certain advancement. For example, there are some automated network response portions that we want to turn up, but we're not ready for that. I don't even know what the capabilities are there, but that's something that, probably in the next 24 months, we will move forward on.
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Hamada Elewa - PeerSpot reviewer
Playbook complexity challenges integration but customization enables professional operation
We work with Splunk SOAR from a security perspective, focusing on User Behavior Analytics (UBA) and Security Orchestration, Automation, and Response (SOAR) The customization of the playbook in Splunk SOAR is very beneficial. After building the playbook, it operates professionally. There is an AI…
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The features that I have found most valuable are that the search capabilities are easy to use. The dashboards are good. The reports are good. It is just simple from a deployment standpoint - that was easy."
"It helps increase efficiency and productivity."
"Its ability to integrate with other systems and applications in our environment is pretty easy. Sometimes if we see any complexity we try to involve a consultant to help us. Everything is through the built-in app. Splunk can connect to any assets through the built-in app. It could be in a platform, firewalls, or endpoints. It's easy if it's an app integration."
"Scalability is the best feature of the solution."
"The most valuable feature of the solution is the playbook automation just because it allows us to reduce the manual actions that SOC has to handle."
"We are not a 24/7 SOC, so the most valuable feature of Splunk SOAR is the auto-response to threats when we are not in the office and the notifications that it sends to the on-call engineer."
"The product’s integration with other Splunk products is valuable."
"The customization of the playbook in Splunk SOAR is very beneficial."
"The best feature is the integration and the custom Python code that we can write. Splunk SOAR provides us with both of these capabilities, allowing us to integrate different security solutions with Splunk SOAR and take remediation actions directly on those security tools."
More Splunk SOAR pros
 

Cons

"There are some automated network response portions that we want to turn up."
"Providing Splunk app developers and playbook developers Python Stub files so that way when they create custom code through their IDE, they can have IntelliCode suggestions."
"The dashboard could be improved and some other features. SOAR should integrate network capabilities, allowing us to also monitor the WLAN network. Splunk is also expensive and difficult for beginners to learn. It's hard for a new user to figure out how to visualize old threat data. It took two to three months to learn with hands-on experience how to use the dashboard, visualize events, and analyze threats."
"It would be ideal if we could automate processes even more."
"Portability is one thing that is currently lacking. The open-source product that I evaluated had portability. It would require a lot of development effort, but it will save the cost of rewriting all the playbooks."
"In the beginning, we couldn't find any specific documents for every function. It wasn't easy to navigate to what we needed."
"Some of the training materials are on a basic level."
"We've had trouble implementing the solution with Microsoft products. There seems to be an integration gap."
"We want to see improvements made to the APIs such that we can connect to many different systems and data sources."
More Splunk SOAR cons
 

Pricing and Cost Advice

Information not available
"The cost is high and the licensing is on an annual basis."
"The tool is not cheap."
"In my opinion, the price is high, but if you want good products, you have to be willing to pay for them."
"The licensing cost is reasonable."
"It's very overpriced because it is based on the number of users. There is no bulk licensing."
"When we first purchased our Splunk SOAR license, it was based on an event-count model. It was based on the number of events. I had strong opinions at the time that automation should not be stifled by the amount of automation you can accomplish, so the previous structure was not as beneficial for us. Later that year, we got told or saw at a conference that they announced user-based pricing. We are now in a renewal period, so we migrated to a user-based license model, which is more appropriate for us so that we no longer have to worry about stifling our automation based on the quantity."
"Splunk SOAR is more expensive compared to other options for SOAR."
"Splunk SOAR is an expensive solution for an organization of our size."
More Splunk SOAR pricing and cost advice
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
13%
Financial Services Firm
13%
Manufacturing Company
11%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about Splunk Phantom?
Splunk SOAR's quick response to incidents is the most valuable part.
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What is your experience regarding pricing and costs for Splunk Phantom?
Splunk SOAR is moderately priced, neither cheap nor overly expensive.
See all answers
What needs improvement with Splunk Phantom?
There are areas in Splunk SOAR that have room for improvement. To make Splunk SOAR a better solution, there could be better built-in debugging tools, smarter playbook suggestions, and enhanced life...
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Comparisons

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Compared 11% of the time
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Compared 9% of the time
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More Splunk SOAR Competitors
 

Product Reports

Buyer's Guide
Security Incident Response
June 2025
Secureworks Red Cloak Threat Detection and Response [EOL] reportDownload Secureworks Red Cloak Threat Detection and Response [EOL] product report
Buyer's Guide
Splunk SOAR
June 2025
Splunk SOAR reportDownload Splunk SOAR product report
 

Also Known As

Red Cloak Threat Detection and Response, Red Cloak TDR
Phantom
 

Overview

Dell is a part of the Dell Technologies family of brands. Dell Technologies is a unique family of businesses that provides the essential infrastructure for organizations to build their digital future, transform IT and protect their most important asset: information. The company services customers of all sizes across 180 countries – ranging from 98 percent of the Fortune 500 to individual consumers – with the industry's most comprehensive and innovative portfolio from the edge to the core to the cloud.

Secureworks

Splunk SOAR offers features like automation and orchestration of manual tasks, speeding up work, detection and response to advanced and emerging threats. 

Go from overwhelmed to in-control

Automate manual tasks. Address every alert, every day. Establish repeatable procedures that allow security analysts to stop being reactive and focus on mission-critical objectives to protect your business.

Force multiply your team

Orchestrate and automate repetitive tasks, investigation and response to increase efficiency and productivity, and do more with the people you already have. Make a team of three feel like a team of 10.

From 30 minutes to 30 seconds

Work faster with Splunk SOAR. Respond to threats in seconds. Lower your mean time to respond (MTTR) by automating security tasks and workflows across all of your security tools.

End-to-end security operations made easy

Take advantage of Splunk Enterprise Security and Splunk SOAR joining forces to provide a seamless and intuitive SecOps platform to prevent, detect and respond to advanced and emerging threats.

Splunk
 

Sample Customers

Ricoh
Recorded Future, Blackstone
Buyer's Guide
Security Incident Response
June 2025
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