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Secureworks Red Cloak Threat Detection and Response [EOL] vs Splunk SOAR comparison

The compared Secureworks and Splunk solutions aren't in the same category. Splunk is ranked #3 in SOAR , with an average rating of 8.4, and holds a 7.6% mindshare. Additionally, 100% of Secureworks users are willing to recommend the solution, compared to 87% of Splunk users who would recommend it.
Splunk SOAR
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87% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between Secureworks Red Cloak Threat Detection and Response [EOL] and Splunk SOAR based on real PeerSpot user reviews.

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To learn more, read our detailed Security Incident Response Report (Updated: November 2025).
Buyer's Guide
Security Incident Response
November 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Secureworks Red Cloak Threa...
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Splunk SOAR
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
50
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (3rd)
 

Featured Reviews

reviewer1646754 - PeerSpot reviewer
Simple deployment with good reports and dashboard
In terms of what could be improved, there are a lot of things identified and there is a lot of continuous improvement. A lot of the things are of a short time frame and a lot are way out. There was a tuning process but nothing specifically to call out. As for what could be included in the next release, we are working on the basic feature set. There are probably some things that, as we move through it, we'll come across that are deficient but right now we are not that far along to know. I don't want to say that they could not do certain advancement. For example, there are some automated network response portions that we want to turn up, but we're not ready for that. I don't even know what the capabilities are there, but that's something that, probably in the next 24 months, we will move forward on.
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Hamada Elewa - PeerSpot reviewer
Creating automation workflows has reduced detection time but integration and visibility challenges remain
The visibility of Splunk SOAR's playbook viewer is rather unclear to me; I wonder what the visibility is for. There are indeed some problems with integrating Splunk SOAR with other Splunk products or other vendors in my system, and it took a while after implementing Splunk SOAR to train my SOC team on how to use the playbooks. Splunk SOAR does not help me reduce my security event volume; in fact, it makes them massive. Splunk SOAR does not help me free up resources to work on other projects; they are not good in this regard. I have not seen time to value with Splunk SOAR; I am curious about what time to value means. I believe Splunk SOAR can be improved by adding more integrations and out-of-the-box integrations, and by increasing the number of admins that can access the solution simultaneously. I see the need to inject more AI in creating the playbooks. I think they can inject more threat intelligence into the solution.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The features that I have found most valuable are that the search capabilities are easy to use. The dashboards are good. The reports are good. It is just simple from a deployment standpoint - that was easy."
"Very flexible integration with other tools"
"I'm just a beginner on the solution and it's pretty easy for me to use."
"I have found all the security automation platform features of Splunk SOAR to be good. The Automation playbook development is highly useful."
"The most valuable features are the Splunk SOAR apps and playbooks."
"The product provides 100% automation for certain processes."
"The ability to automate Splunk SOAR and customize the playbook use cases is the most valuable feature and is very exciting for me."
"In terms of deployment, there were no issues. It was pretty seamless."
"The playbooks are valuable. They are the core component. Being able to implement and build a code process to work through and scale out what we want to do is valuable."
More Splunk SOAR pros
 

Cons

"There are some automated network response portions that we want to turn up."
"The technical support for the Splunk SIEM solution was average."
"Creating playbooks using the solution’s playbook editor, for me, is very cumbersome. There have been instances where I have said to myself that I just don't want to use this editor. I might just use a code block and write my own code within it... The functionality in the playbook editor is 80 percent there, but that 20 percent is still lacking. They could make it more efficient."
"The application does not work properly and does not pass the log-based configuration. I feel that some kind of review should happen in the application. This review should validate things so that we can get the right information. Splunk does not tell us where the IP address is associated with."
"The font used in the interface could be changed and made easier to read."
"Splunk's support for integration is subpar and has room for improvement."
"The tool's response is slower because it has to search through a huge dataset, which can be improved for latency."
"We've had trouble implementing the solution with Microsoft products. There seems to be an integration gap."
"The cost of Splunk SOAR has room for improvement."
More Splunk SOAR cons
 

Pricing and Cost Advice

Information not available
"While I can't confirm the exact pricing, some colleagues have mentioned that Splunk SOAR may be on the costlier side."
"I don't know the exact price, but for my region, it is very expensive."
"Splunk SOAR is an expensive solution for an organization of our size."
"The licensing cost is reasonable."
"When we first purchased our Splunk SOAR license, it was based on an event-count model. It was based on the number of events. I had strong opinions at the time that automation should not be stifled by the amount of automation you can accomplish, so the previous structure was not as beneficial for us. Later that year, we got told or saw at a conference that they announced user-based pricing. We are now in a renewal period, so we migrated to a user-based license model, which is more appropriate for us so that we no longer have to worry about stifling our automation based on the quantity."
"We renewed it this year. This year was the first time there was a dramatic increase in the price. It was kind of non-negotiable. It was just a high increase. We had internal communications, and it was definitely a surprise to us. In a short time frame, we renewed it this year. Prices are going up everywhere, but they are not always justifiable, at least not to our eyes. The pricing this year was definitely a big shock."
"In my opinion, the price is high, but if you want good products, you have to be willing to pay for them."
"The cost is high and the licensing is on an annual basis."
More Splunk SOAR pricing and cost advice
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
12%
Computer Software Company
11%
Manufacturing Company
9%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise7
Large Enterprise30
 

Questions from the Community

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What do you like most about Splunk Phantom?
Splunk SOAR's quick response to incidents is the most valuable part.
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What is your experience regarding pricing and costs for Splunk Phantom?
I don't have experience with costs; management handles that aspect.
See all answers
What needs improvement with Splunk Phantom?
I'm not an expert on Splunk SOAR, but I'm sure our team members know what areas could be improved. I haven't spoken to them specifically about what could be improved or what they would want Splunk ...
See all answers
 

Comparisons

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Compared 9% of the time
More Splunk SOAR Competitors
 

Product Reports

Buyer's Guide
Security Incident Response
November 2025
Secureworks Red Cloak Threat Detection and Response [EOL] reportDownload Secureworks Red Cloak Threat Detection and Response [EOL] product report
Buyer's Guide
Splunk SOAR
October 2025
Splunk SOAR reportDownload Splunk SOAR product report
 

Also Known As

Red Cloak Threat Detection and Response, Red Cloak TDR
Phantom
 

Overview

Dell is a part of the Dell Technologies family of brands. Dell Technologies is a unique family of businesses that provides the essential infrastructure for organizations to build their digital future, transform IT and protect their most important asset: information. The company services customers of all sizes across 180 countries – ranging from 98 percent of the Fortune 500 to individual consumers – with the industry's most comprehensive and innovative portfolio from the edge to the core to the cloud.

Secureworks

Splunk SOAR offers features like automation and orchestration of manual tasks, speeding up work, detection and response to advanced and emerging threats. 

Go from overwhelmed to in-control

Automate manual tasks. Address every alert, every day. Establish repeatable procedures that allow security analysts to stop being reactive and focus on mission-critical objectives to protect your business.

Force multiply your team

Orchestrate and automate repetitive tasks, investigation and response to increase efficiency and productivity, and do more with the people you already have. Make a team of three feel like a team of 10.

From 30 minutes to 30 seconds

Work faster with Splunk SOAR. Respond to threats in seconds. Lower your mean time to respond (MTTR) by automating security tasks and workflows across all of your security tools.

End-to-end security operations made easy

Take advantage of Splunk Enterprise Security and Splunk SOAR joining forces to provide a seamless and intuitive SecOps platform to prevent, detect and respond to advanced and emerging threats.

Splunk
 

Sample Customers

Ricoh
Recorded Future, Blackstone
Buyer's Guide
Security Incident Response
November 2025
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