We performed a comparison between ServiceNow Now Platform and Temenos Quantum based on real PeerSpot user reviews.
Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Scalability-wise, it is a very good solution."
"The integration with other tools is pretty good."
"It is a stable solution...It is a scalable solution."
"This is a development platform that provides us with a strong database and a low code environment."
"What I like most about the ServiceNow Now Platform is the flexibility of using JavaScript. I also like that the platform allows custom scripting, server-side scripting, and client-side scripting. Another valuable feature in the ServiceNow Now Platform is the Flow Designer which allows dragging and dropping code, and low code activities."
"ServiceNow Now Platform is quite useful, scalable, and flexible. The user interface is very good."
"The tool is generally easy to use, making it a very user-friendly product."
"The incident management has been the most useful feature for us."
"The initial setup of Temenos Quantum was easy."
"I like the complete, professional social site."
"We can use a single channel to create an interface for iOS, Android, and other channels."
"The main benefit lies in its exceptional speed of implementation."
"The most valuable feature is usability. You can develop components inside it and reuse them in different parts of your application, wherever needed. You can replicate them. There's also a Quantum Fabric on the back end, which provides a middle layer between your database and the third-party systems you need to integrate. It also provides the integration to handle all sorts of exceptions and timeouts on the Fabric. This makes it easy to troubleshoot errors coming from third-party APIs."
"It is an important solution for reducing the development efforts by developing a mobile application efficiently, in a shorter period of time, across multiple platforms, such as Android and iOS."
"Comparing other solutions with Temenos Quantum, the later is less mature and presents several issues. Implementing Temenos Quantum has been challenging, resembling a nightmare compared to the smoother experience with the other."
"The best thing about Temenos Quantum is how it smoothly connects with Temenos Fabric. This simplifies our quantum application by handling identity, authentication, and security tasks seamlessly, saving us from extra coding."
"ServiceNow is not open source, so there is a license you must pay. As for how much it costs, what I have observed is that it often depends on your subscriptions. Suppose that you go with some subscriptions such as IDSM or any type of package like it, then the license cost will be impacted accordingly. Similarly, the cost is also adjusted based on your headcount of how many users will be using it."
"The basic reporting system is rather static."
"The product should be integrated with Power BI."
"The UI is not intuitive."
"There are a few areas of concern when it comes to the product's support team where improvements are required."
"The pricing model is complex and needs to be both lowered and simplified."
"ServiceNow Now Platform wants AI embedded in the product to make it more powerful. Generative AI that will be a part of ServiceNow Now Platform is an area of concern where improvements are required."
"The UI is very bad and needs to be updated."
"It would be highly beneficial if future iterations of Temenos could incorporate support for QR-based payment methods, as it would enhance the platform's capabilities and align it more closely with modern payment trends"
"Temenos Quantum is not quite stable yet."
"There is definitely room for improvement, especially in the areas of AI, AR, and DR for mobile and web applications"
"Temenos Quantum needs to improve its usability. It lacks information on the network. We have to contact the support when we are stuck with something."
"When developing our application, we also encountered certain issues related to delays and time-consuming builds."
"Using the API manager can be complicated when you're dealing with multiple teams, projects, and APIs. Quantum doesn't have user-based access, so I can't restrict parts of the project to specific users."
"Some features are only enabled for paid users. It would be much better if they enabled those features without having to pay. I would also like to see them publish information about future technologies on the Home screen under a separate tab. That would be an improvement."
"We would like to have widgets for graphs and analytics, as well as the integration of machine learning."
ServiceNow Now Platform is ranked 11th in Rapid Application Development Software with 36 reviews while Temenos Quantum is ranked 18th in Rapid Application Development Software with 15 reviews. ServiceNow Now Platform is rated 8.6, while Temenos Quantum is rated 7.2. The top reviewer of ServiceNow Now Platform writes "A highly scalable product that covers multiple areas, like ITSM, ITOM, and ITIL". On the other hand, the top reviewer of Temenos Quantum writes "Though a secure tool for building applications, there is a need to improve its stability". ServiceNow Now Platform is most compared with ServiceNow, Microsoft Power Apps, OpenText AppWorks , Appian and Mendix, whereas Temenos Quantum is most compared with OutSystems, Microsoft Azure App Service and ServiceNow. See our ServiceNow Now Platform vs. Temenos Quantum report.
See our list of best Rapid Application Development Software vendors and best Low-Code Development Platforms vendors.
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