SmartBear TestComplete vs Tricentis qTest comparison

The compared SmartBear and Tricentis solutions aren't in the same category. SmartBear is ranked #6 in TAt , with an average rating of 7.8, and holds a 6.2% mindshare in the category. Tricentis is ranked #4 in TMT , with an average rating of 8.7, and holds a 16.4% mindshare. Additionally, 87% of SmartBear users are willing to recommend the solution, compared to 100% of Tricentis users who would recommend it.

SmartBear TestComplete

Read 75 SmartBear TestComplete reviews

4,852 Views
3,527 Comparison Views

87% willing to recommend

Tricentis qTest

Read 16 Tricentis qTest reviews

1,554 Views
982 Comparison Views

100% willing to recommend

SmartBear TestComplete

Tricentis qTest

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between SmartBear TestComplete and Tricentis qTest based on real PeerSpot user reviews.

Find out in this report how the two Test Automation Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed SmartBear TestComplete vs. Tricentis qTest Report (Updated: July 2020).

Buyer's Guide

SmartBear TestComplete vs. Tricentis qTest

July 2020

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Helped 830,726 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

SmartBear TestComplete

Average Rating

7.6

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Functional Testing Tools (7th), Regression Testing Tools (5th), Test Automation Tools (6th)

Tricentis qTest

Average Rating

8.4

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

Test Management Tools (4th)

Mindshare comparison

While both are Quality Assurance solutions, they serve different purposes. SmartBear TestComplete is designed for Test Automation Tools and holds a mindshare of 6.2%, down 7.7% compared to last year.
Tricentis qTest, on the other hand, focuses on Test Management Tools, holds 16.4% mindshare, up 9.9% since last year.

Test Automation Tools

Test Management Tools

Featured Reviews

Prakhar Goel

Sr Test Lead at Emerson

Used for integration automation, user-based automation, and web automation

The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.

Read full review

Sudipto Dey

Technical Lead at Linde

It doesn't require installation because you can use it through the URL; it's user-friendly and has an excellent reporting feature

The support for Tricentis qTest has room for improvement. The response could be better. There's a feature I want to document on the Tricentis Idea Portal for Tricentis qTest, which I hope to see in the next version of the tool. It's a feature available in Micro Focus where you execute a test, and then on a spec level, you mark it as pass or fail. Then at the overall level, Micro Focus will automatically mark the test as a pass if all steps passed or failed, even if one step failed. However, here in Tricentis qTest, you still need to mark the overall level of the test cases. It's not automated, unlike what you have in Micro Focus. If Tricentis adds that feature in Tricentis qTest, it will make life easier for testers.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature of this solution is its ability to integrate with Azure DevOps for continuous integration and deployment."

"The database checkpoints detect problems which are difficult for a human resource to find."

"It works very fine. It is fast on almost any machine, and it is also very well organized. I like its object mapping and its capability to find and interact with almost everything that exists on Windows."

"The ease-of-use and quality of the overall product are above average."

"The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts."

"This company offers end-to-end capabilities for test suite creation and execution. One feature that I particularly appreciate is the tagging system. Tags are highly valuable, as they allow you to assign tags to your test cases. When there's an impact in a specific area, you can search for and run all test cases associated with that tag. I find this functionality very useful."

"The product has many features."

"Test items, project variables helps in managing automation suite and scheduling execution."

More SmartBear TestComplete pros

"Works well for test management and is a good testing repository."

"I found the reporting aspect to be the most valuable as it provided a comprehensive overview of the efforts needed and the workload for individual tests."

"What I found most valuable in Tricentis qTest is that it doesn't require installation. You use it through the URL. It also has an excellent reporting feature."

"I like the way it structures a project... We're able to put the test cases into qTest or modify something that's already there, so it's a reusable-type of environment. It is very important that we can do that and change our test data as needed..."

"The solution's real-time integration with JIRA is seamless."

"The most important feature which I like in qTest manager is the user-friendliness, especially the tabs. Since I'm the admin, I use the configuration field settings and allocate the use cases to the different QA people. It is not difficult, as a QA person, for me to understand what is happening behind the scenes."

"The main thing that really stuck out when we started using this tool, is the linkability of qTest to JIRA, and the traceability of tying JIRA requirement and defects directly with qTest. So when you're executing test cases, if you go to fail it, it automatically links and opens up a JIRA window. You're able to actually write up a ticket and it automatically ties it to the test case itself."

"qTest helps us compile issues and have one place to look for them. We're not chasing down emails and other sources. So in the grand scheme of things, it does help to resolve issues faster because everyone is working off of the same information in one location."

More Tricentis qTest pros

Cons

"The test object repository needs to be improved. The hierarchy and the way we identify the objects in different applications, irrespective of technology, needs adjustments. The located and test objects are not as flexible compared to other commercial tools."

"This solution could be improved by making it easier to visualize where there is a failure without having to look at it in detail."

"During the distribution of our regression test cases, the control IDs are not always recognized correctly."

"What is currently missing from this solution is better support for mobile testing."

"SmartBear products generally have a weak link when it comes to integration with other test management tools like Inflectra."

"Right now, when you buy the solution, you need to pay for one solution. You receive one set up and you install it and it's just in that one machine. It would be ideal if they could offer one subscription where you can connect to different machines with a group subscription."

"We were testing handheld barcode scanners running WindowsCE with many menus of warehouse functions, and our biggest problem was the timing between input and responses."

"The solution needs Mac OS support. Right now, the solution has only been developed to accommodate Windows OS."

More SmartBear TestComplete cons

"I really can't stand the Defects module. It's not easy to use. ALM's... Defects Module is really robust. You can actually walk through each defect by just clicking an arrow... But with the qTest Defects module you can't do that. You have to run a query. You're pretty much just querying a database. It's not really a module, or at least a robust module. Everything is very manual."

"The installation of the software could be streamlined. We pay for the on-premise support and they help us a lot, but the installation is something which is very command-line oriented."

"The support for Tricentis qTest has room for improvement. The response could be better."

"The Insights reporting engine has a good test-metrics tracking dashboard. The overall intent is good... But the execution is a little bit limited... the results are not consistent. The basic premise and functionality work fine... It is a little clunky with some of the advanced metrics. Some of the colorings are a little unique."

"I wouldn't say a lot of good things about Insights, but that's primarily because, with so many test cases, it is incredibly slow for us. We generally don't use it because of that."

"Reporting shouldn't be so difficult. I shouldn't have to write so many queries to get the data I'm looking for, for a set of metrics about how many releases we had. I still have to break those spreadsheets out of there to get the data I need."

"qTest offers a baseline feature where you can only base sort-order for a specific story or requirement on two fields. However, our company has so many criteria and has so many verticals that this baseline feature is not sufficient. We would want another field to be available in the sort order."

"As an admin, I'm unable to delete users. I'm only able to make a user inactive. This is a scenario about which I've already made a suggestion to qTest. When people leave the company, I should be able to delete them from qTest. I shouldn't have to have so many users."

More Tricentis qTest cons

Pricing and Cost Advice

"Overall, for us, the cost of the TestComplete platform and the three extra modules is around $8,000."

"We have a TestComplete 12 license."

"It is approximately $6,000 a year."

"My advice so far, is that while it’s not quite as powerful and easy to use as UFT, its price tag more than makes up for it."

"The price is less, compared to other products, such as QTP."

"The pricing is a little above average — it could be lower."

"The solution's pricing is too high."

"The product is becoming more and more expensive."

More SmartBear TestComplete pricing and cost advice

"The price I was quoted is just under $60,000 for 30 licenses, annually, and that's with a 26.5 percent discount."

"Based on whatever I heard, I can say that Tricentis qTest is a little costlier than other test management tools, like Jira, Zephyr, or Xray."

"We signed for a year and I believe we paid $24,000 for Flood, Manager, and the qTest Insights. We paid an extra for $4,000 for the migration support."

"Our license price point is somewhere between $1,000 and $2,000 a year."

"It's quite a few times more costly than other tools on the market."

"For me, pricing for Tricentis qTest is moderate, so that's a five out of ten. It's more affordable than my company's previous solution, which was Micro Focus ALM."

"For the 35 concurrent licenses, we pay something like $35,000 a year."

"We're paying a little over $1,000 for a concurrent license."

More Tricentis qTest pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

19%

Manufacturing Company

13%

Financial Services Firm

12%

Government

Financial Services Firm

14%

Manufacturing Company

12%

Computer Software Company

12%

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about SmartBear TestComplete?

TestComplete has strong reporting capabilities. The reports they generate are really good.

See all answers

What is your experience regarding pricing and costs for SmartBear TestComplete?

I don't know much about the pricing, however, I think it's cheaper.

See all answers

What needs improvement with SmartBear TestComplete?

The recording function, when using Python, could be improved, as it does not work well in recording testing.

See all answers

What do you like most about Tricentis qTest?

I found the reporting aspect to be the most valuable as it provided a comprehensive overview of the efforts needed and the workload for individual tests.

See all answers

What is your experience regarding pricing and costs for Tricentis qTest?

Based on whatever I heard, I can say that Tricentis qTest is a little costlier than other test management tools, like Jira, Zephyr, or Xray.

See all answers

What needs improvement with Tricentis qTest?

The user interface has a somewhat outdated design, which is certainly an area that could be improved. Some of the modules appear to be loosely connected, but despite these aspects, our overall expe...

See all answers

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Compared 22% of the time

Ranorex Studio vs SmartBear TestComplete

Compared 12% of the time

OpenText UFT One vs SmartBear TestComplete

Compared 11% of the time

Qt Squish vs SmartBear TestComplete

Compared 10% of the time

Katalon Studio vs SmartBear TestComplete

Compared 9% of the time

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Tricentis Tosca vs Tricentis qTest

Compared 29% of the time

OpenText ALM / Quality Center vs Tricentis qTest

Compared 26% of the time

TestRail vs Tricentis qTest

Compared 13% of the time

Zephyr Enterprise vs Tricentis qTest

Compared 9% of the time

Panaya Test Dynamix vs Tricentis qTest

Compared 5% of the time

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Product Reports

Buyer's Guide

SmartBear TestComplete

December 2024

Download SmartBear TestComplete product report

Buyer's Guide

Tricentis qTest

December 2024

Download Tricentis qTest product report

Also Known As

No data available

qTest

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SmartBear

Tricentis

Overview

What is SmartBear TestComplete?

TestComplete is a reliable, sturdy automated testing platform created by SmartBear Software. SmartBear Software is a worldwide technological leader known for developing quality enterprise-class development and testing solutions.

TestComplete simplifies the process of creating tests for numerous applications, including, but not limited to; Desktop, Android, IOS, Web browsers, and Windows. Application tests can be manual, scripted, and even recorded by using keyword-driven or data-driven functionality. There are even additional options for error reporting and automated playback. The object repository is extremely accurate and is fully customizable. TestComplete can easily be used by experienced developers and even by manual novice testers to develop quality automated UI tests quickly.

TestComplete offers three different testing scenarios:

Desktop: Users can easily and quickly automate UI tests using today’s most popular desktop applications, such as; Windows, Java, Python,.Net, VBScript, and more.
Web: Users can effortlessly create renewable tests for all of today’s popular web applications, including JavaScript frameworks on 2000+ trusted browser and platform integrations.
Mobile: Users can safely build and automate serviceable UI tests on actual or virtual android or IOS devices, locally or in the cloud. Users can create code or codeless tests. TestComplete seamlessly integrates with many of today’s popular frameworks.

Key Features

Easily create automated UI tests: TestComplete offers scriptless Record and Replay or simple keyword-driven tests to quickly develop any type of UI test users may require. Tests can be recorded once, then replayed when needed across various applications on mobile, web, or desktop environments. TestComplete integrates with many different languages, such as Java, Python, C+, and more.
Keyword driven tests: Users can easily divide testing steps, actions, objects, and data with an integrated keyword-driven test structure. This makes it easy for every user to participate in the test automation process; there is no programming experience needed. Everything is made simple with easy-to-use point-and-click options.
Data driven tests: Easily distinguish data from test commands to keep administrative efforts simple. Users can improve overall coverage by running various automated mobile, desktop, or web UI tests.
Record and Replay: Users can reuse created automated tests across every environment as often as desired. This helps to expand overall test coverage and represents a huge cost and time savings.

Reviews from Real Users

Sandhiya T S., Sr Solutions Engineer at Lexington Soft, relates, “The record and replay aspects of the solution are quite useful for people. With them, you don't have to write any scripts. Basically, you can record your actions and play them back later. The initial setup is also very easy.”

Sai S R., Staff Test Architect at a tech services company, says, "The most valuable features of the SmartBear TestComplete are self-healing, they reduce the maintenance required. The different languages SmartBear TestComplete supports are good because some of our libraries are written in Python, JavaScript, and C#. It's very easy to put them all under one project and use them."

Tricentis is the global leader in enterprise continuous testing, widely credited for reinventing software testing for DevOps, cloud, and enterprise applications. The Tricentis AI-based, continuous testing platform provides a new and fundamentally different way to perform software testing. An approach that’s totally automated, fully codeless, and intelligently driven by AI. It addresses both agile development and complex enterprise apps, enabling enterprises to accelerate their digital transformation by dramatically increasing software release speed, reducing costs, and improving software quality.

Sample Customers

Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.

McKesson, Accenture, Nationwide Insurance, Allianz, Telstra, Moët Hennessy-Louis Vuitton (LVMH PCIS), and Vodafone

Buyer's Guide

SmartBear TestComplete vs. Tricentis qTest

July 2020

Free Report: SmartBear TestComplete vs. Tricentis qTest

Find out what your peers are saying about SmartBear TestComplete vs. Tricentis qTest and other solutions. Updated: July 2020.

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