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Sophos Email vs TitanHQ SpamTitan comparison

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Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Microsoft Defender for Offi...
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Ranking in Email Security
1st
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
45
Ranking in other categories
Advanced Threat Protection (ATP) (1st), Microsoft Security Suite (10th)
Sophos Email
Ranking in Email Security
10th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
30
Ranking in other categories
Office 365 Protection (3rd)
TitanHQ SpamTitan
Ranking in Email Security
6th
Average Rating
9.0
Reviews Sentiment
7.7
Number of Reviews
78
Ranking in other categories
Anti-Malware Tools (6th), Office 365 Protection (1st)
 

Mindshare comparison

As of November 2024, in the Email Security category, the mindshare of Microsoft Defender for Office 365 is 15.9%, down from 20.3% compared to the previous year. The mindshare of Sophos Email is 3.1%, down from 3.8% compared to the previous year. The mindshare of TitanHQ SpamTitan is 1.8%, down from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security
 

Featured Reviews

Luis-Brown - PeerSpot reviewer
Allows for easy reporting of problems, valuable anti-phishing, and anti-malware support
Microsoft Defender for Office 365 lacks proactivity in assisting us with preparing for potential threats before they occur. While they employ a substantial amount of threat intelligence to preemptively prevent incidents, their effectiveness diminishes when it comes to delivering proactive threat intelligence alerts from Microsoft. Their focus primarily revolves around managing the internal environment. On the other hand, my other vendor, Check Point, along with my membership in MS-ISAC, supplements me with this type of information. The phishing and spam filters could use some improvement. It is adequate, but it doesn't match the quality of Proofpoint or Mimecast. However, it comes close in effectiveness. Plus, if we're obtaining it for free, investing in the other products seems impractical.
NaveedAli - PeerSpot reviewer
Provides good identity proxy features, but sandboxing and spam control features could be improved
Sophos gives you a feature set to manage your on-premises firewall on the cloud. I just integrated my on-premises firewall into the cloud, and I can manage the tool through the cloud as well if needed. I recommend using Sophos Email as a proxy. For email gateways, I advise choosing mature products with rich feature sets, like Trend Micro or CrowdStrike. The solution's integration with other tools is very simple. I easily integrated Sophos Email with my Active Directory. My organization needs a WAF with a limited feature set, which we use through Sophos. Purchasing additional WAF will be costly, but I get sandboxing and WAF features free of cost with Sophos, which is included in the license. Overall, I rate the solution a seven out of ten.
Pusa Alexandru-Catalin - PeerSpot reviewer
Outdated user-interface and offers basic functionality, they have great marketing but only deliver the basics
I was previously a satisfied customer of OnlyMyEmail. Unfortunately, they had a significant technical failure and couldn't provide security for a week, causing them to lose their biggest client. That's when I switched to Bitdefender for email security. I used Bitdefender. But it didn't meet my needs. I used it for two years. Its technology was far inferior to OnlyMyEmail. I also looked into Censornet. However, I eventually obtained a server license for SpamTitan. Currently, I am one of the slightly happy. customer of SpamTitan. It works when it wants to, it doesn't want, it doesn't work. The main difference between SpamTitan and OnlyMyEmail was accuracy. I never saw false positives with OnlyMyEmail in the ten years I used it. It just worked as it should, and at a very low price. I'm not sure what technology they used, but it was excellent. I was paying around one dollar and something cents per email address per month.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The basic features are okay and I'm satisfied with the Defender."
"The technical support is good and quick to resolve issues."
"The initial setup is straightforward. You just add the license, click it, and then you can set up the rules. It is quite simple."
"It also gives me good visibility because, with Defender, I'm using a Microsoft product to defend Microsoft products. The integration was really seamless and I have wide visibility because it picks up almost everything. Literally, I can see almost every activity that happens, from the e-mail to the workstation itself."
"The risk level notifications are most valuable. We get to know what kind of intrusion or attack is there, and we can fix a problem on time."
"It gives us visibility into threats and, for endpoints, it helps us to prioritize threats. We used to have a lack of visibility, but now our time to detect and respond has decreased."
"It’s easy to handle integrations, and we don't need a lot of people in our IT team."
"Defender for Office 365 has helped eliminate having to look at multiple dashboards and that is the aspect I like most about it. It is simpler, effective, and convenient. The users like the process efficiency."
"Sophos Email provides both inbound and outbound filtering."
"Sophos Email offers encryption and malware protection, provides visibility into emails, has 99% accuracy in catching spam, enhances organizational safety, integrates with various vendors like Microsoft, is deployable with any email service, prevents data loss, features authentication rules, synchronizes with Active Directory and Azure, and includes a self-service portal. The product is very flexible."
"The filtering capabilities are precious and far superior to others I've used. It's intuitive in what it pushes to quarantine, and users can quickly review, free, or delete items without needing an administrator, making it ideal for a multi-user environment."
"There are many features that are important, but among those, the spam protection feature is very valuable. It help us to safeguard the email against phishing and ensures that there is maximum security enabled for our communication processes. It has a huge role in protecting our emails from potential threats."
"It is a stable solution...It is a scalable solution."
"When you say email security, it's about everything, incoming email, outgoing email, spam, phishing emails, unwanted marketing emails. You can set rules, but the main feature of Sophos Email is to make sure you don't get hacked. 95% of people who are hacked do not get hacked by typing the router password. They are hacked from the inside out, which means they send you a document that is a zero-day attack, you open it, nothing happens, but technically the attack is running in the background of your computer. This is how they gain access to your PC."
"The most valuable feature is its email security."
"It's easy to use and the configuration is straightforward."
"The solution works really well. For a small nonprofit like us who don't have a large server footprint and rely heavily on cloud services, this is great for all our emails and the mobile workforce that we have. This is a great way to manage the traffic, hopefully keep our people from getting the phishing emails and stuff like that, helping to mitigate the risks."
"It has reduced the risk of getting viruses from emails by almost a hundred percent. We are giving services to hundreds of companies, and it makes our work a lot easier when SpamTitan is filtering threats."
"The discovery work to resolve [issues] has gotten so much easier because we can see what's going on right at the edge of our incoming and our outgoing mail. A regular tech support dude can log in... and get a very practical view of what is going on..."
"The new SpamTitan Plus with the Link Lock feature is great. We implemented it and use it as well."
"The initial setup was relatively easy."
"Every client that uses it experiences a productivity boost. If somebody has to filter through 150 or 200 emails a day to find the 30 good ones, that's inefficient. If they're using SpamTitan it's making them more efficient because they don't have to go through all the junk."
"It lowers the amount of junk email you have to go through and delete."
"The solution keeps a copy of inbound and outbound messages for a period, which is a handy feature. It makes it easier to determine precisely what is happening with an email, where it came from, why it isn't routing correctly, why it is or isn't being flagged etc. If an end user forwards us a problematic email, the header information can be lost, making it harder to figure out what's happening."
 

Cons

"This product's effectiveness could be improved, in terms of detecting unwanted spam or even malware between the emails, compared to other products."
"Microsoft sometimes has downtime, and we'll get several incidents coming in back to back. We have a huge backlog of notifications, many of which may be false positives. However, there might be serious alerts, so we can't risk dismissing all of them at once."
"Configuring the default strategies and policies in Microsoft Defender for Cloud Apps generates a lot of noise and false positives."
"Configuration requires going to a lot of places rather than just accessing one tab."
"Microsoft wants its well-paying customers to finish testing some of its half-baked products, find bugs, and report bugs back to Microsoft's team, which is a little frustrating for those who have to manage it and roll it up to thousands of people across the organization."
"I'd like some additional features any product can give me to protect our environment in a better way."
"They can improve their security in a way where a customer can know if all their attachments are safe or not to open through a report. The solution does its job perfectly, but it never reports to the customer whether those attachments have been stopped before or not."
"Configuration at the mid-level could be improved for the support team."
"The solution should be able to support the cloud environment."
"The tool has some performance issues and bugs, making it an area where improvements are required."
"The solution has not found a way to block certain kinds of phishing emails."
"The solution's technical support is slow and unresponsive. You need to book time in order to get support."
"Sophos Email could better detect fake emails, especially when the domain names are similar. It needs to improve spotting spoofed domains, like when one letter differs in a domain name. It also needs to incorporate AI detection. Barracuda detects suspicious emails better. However, malware scanning is better in Sophos Email."
"The security of the solution could improve."
"Enhancing rule creation and customization features would provide users with greater control over their email security settings."
"Sophos Email could improve DLP features."
"What would be helpful to me is an alert if there were an increase in the number of threats that have been picked up. In that case, an alert could be sent to the admin in our company, to inform us. It could say something like, "Generally, about 20 percent of your incoming emails have been threats. Now it has jumped up to 30 or 40 percent." Something like that would be beneficial."
"SpamTitan doesn't allow you to customize the time reports are sent. Sometimes our users would prefer that it come at a certain time, like 7:00 am so they can make sure they didn't miss anything from the day before. Currently, it can come in the middle of the day and probably depends on the server's restart or the setting change."
"The report comes out every morning. If a valid email gets blocked, I won't know about it until the next morning unless I log into the system to check, but it's quite a bit of work. Some users have requested that they get the report more often than once a day. If someone booked an airline flight or something that's time-sensitive and it gets blocked, they wouldn't find out until the next day. By then, it's probably too late. They would like notifications more often than once daily."
"As a Danish company, it would be great to see a Danish translation for the UI."
"There should probably be a little more explanation on why one day, the email from one company goes into quarantine, and the next day, it doesn't. To me, it is a little bit random at times."
"When in the control panel, the context menu that appears when you right-click on an email should present options for adding the sender to the whitelist or blocking them."
"The product's GUI, dashboard, and speed could be better."
"The documentation for how to configure it could be better. Sometimes, it was confusing. When we were onboarding with them, the documentation was a little bit vague on how to configure the DNS server and our email server."
 

Pricing and Cost Advice

"For large enterprise organizations, they can definitely afford it, but for small and medium organizations, they might struggle to cover the expenses."
"While Microsoft Defender for Office 365 necessitates pricier E3 or E5 subscriptions, the extensive functionality offered by these licenses across various Microsoft products justifies the investment."
"Microsoft Defender for Office 365 comes with Microsoft Windows. It is free with the operating system."
"I was working in the government and it was too expensive for us to use our Microsoft products."
"The pricing has become expensive."
"The product is very expensive."
"Compared to other brands, Microsoft Defender for Office 365's pricing is competitive."
"The product is expensive."
"The platform is inexpensive. It offers a cost-effective licensing model. We purchase its yearly license."
"There is an additional fee for their central managed console."
"I rate the product's pricing a seven out of ten."
"The tool's price is reasonable. On a yearly basis, there is a 20 percent increase in prices, but it is not an issue."
"The pricing is affordable, so I’d rate it around a four out of ten on the pricing scale. We pay about fifty pounds a month, including hardware so that costs may differ without it."
"I rate the price of Sophos Email a four out of five."
"It falls somewhere in the middle—it's not excessively expensive nor very cheap."
"The pricing could improve by having additional discounts. For example, when customers buy have more than 50 or more users, there should be additional discounts."
"Its pricing is good. We've been happy with the pricing. I know that they did some extensive research, and the pricing was quite favorable with everything else that they looked at. My budget hasn't changed a whole lot over the last three to five years. It's nice to see that it has remained pretty steady. So, I am happy with the pricing. It provides good value for money."
"The pricing is great, but it has been increasing on a yearly basis. It is now close to that of Microsoft solutions. If it continues to increase, then clients may need to migrate to a different solution."
"The price and the licensing are fair, allowing us to make a margin on the product. We paid a one-time fee for the sandboxing feature; apart from that, it's just the standard licensing."
"I pay $650 per year for 50 licenses."
"Compared to all of the others, including the solution we used previously, SpamTitan is cheaper."
"We pay for licenses and the price structure is very clean. You don't have to pay for on-premises equipment and perhaps a monthly service fee for hardware."
"The price was great compared to other solutions that we looked at the time."
"This pricing is absolutely fine and it's never been an issue of it being too expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
9%
Manufacturing Company
8%
Government
6%
Computer Software Company
13%
Manufacturing Company
10%
Retailer
7%
Government
6%
Computer Software Company
22%
Manufacturing Company
11%
Financial Services Firm
6%
Real Estate/Law Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft Defender for Office 365?
Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of variou...
What is your experience regarding pricing and costs for Microsoft Defender for Office 365?
The pricing is reasonable since it comes integrated with our Office 365 license.
What needs improvement with Microsoft Defender for Office 365?
Sometimes, phishing emails manage to pass through the filter, so the system needs to enhance its phishing email detec...
What do you like most about Sophos Email?
The solution's identity proxy feature is very good and reliable.
What is your experience regarding pricing and costs for Sophos Email?
The pricing is affordable, so I’d rate it around a four out of ten on the pricing scale. We pay about fifty pounds a ...
What needs improvement with Sophos Email?
However, the setup was tricky, particularly with the DNS routing between Microsoft Exchange Online and Sophos cloud s...
What is your experience regarding pricing and costs for TitanHQ SpamTitan?
SpamTitan's pricing is competitive, being one of the least expensive compared to other vendors. The approximate cost ...
What needs improvement with TitanHQ SpamTitan?
There needs to be improvement in response time due to the requirement of going through the ticketing system, which ca...
 

Also Known As

MS Defender for Office 365
Sophos Email Security
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Learn More

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Overview

 

Sample Customers

Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
Del Monte Foods, Terra Verde, spicerhaart, RIVERLITE, Dataprise, SureBridge, Reed's School, Sayfol International School
De Montfort University, Scope Services, Park County School District, NRC, Quality Smith, Toyota, CarTrawler, Videotron
Find out what your peers are saying about Sophos Email vs. TitanHQ SpamTitan and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.