We performed a comparison between Sophos Email and TitanHQ SpamTitan based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It also gives me good visibility because, with Defender, I'm using a Microsoft product to defend Microsoft products. The integration was really seamless and I have wide visibility because it picks up almost everything. Literally, I can see almost every activity that happens, from the e-mail to the workstation itself."
"Safe attachments, safe links, policies, and the ability to protect from zero-day threats are the most valuable features."
"Threat Explorer is one of the features that I very much like because it is a real-time report that allows you to identify, analyze, and trace security attacks."
"Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various email campaigns, pinpointing where they emanate from, and identifying the individuals within our organization who are affected."
"The most valuable feature is the integration. It's a single console, so we don't have to switch around between multiple products. Another valuable feature is the ease of operations and maintenance."
"The initial setup was easy."
"I like its investigation capabilities, as that is what is most important to me. It is fairly simple with a user-friendly interface."
"The technical support is good and quick to resolve issues."
"The tool is a good solution for protecting against email attacks and monitoring networks. It supports our compliance efforts and is easy to use and stable."
"Good VIP protection, time of click protection and the Sandstorm feature."
"I cannot guarantee any email by its name. It can be spam. Sophos Email helps to double-check whether an email is spam or not. It has a dashboard which gives an overview of the alerts."
"The solution's identity proxy feature is very good and reliable."
"I find the comprehensive features of Sophos Email most valuable."
"Our client recently received many emails, and their employees didn't realize these emails were phishing attempts. Consequently, they clicked on them and fell victim to the attack. Therefore, it is important to secure their system with Sophos Email Security."
"I have found Sophos Email to be scalable."
"Sophos Email is a stable solution."
"I had server issues but I still needed to be able to look at what emails I would have received if my email server had been working correctly. SpamTitan has a reporting functionality that showed me what emails would have been sent. I could actually see the content of those emails."
"The overall intuitiveness is really good. We have been able to run reports, set up quarantine emails, and integrate with our Exchange server. That has all been extremely straightforward."
"The encryption feature seems to be the most useful. We didn't have a convenient option for it previously, and having the capability to encrypt from within the message nearly seamlessly is a benefit to us."
"Content filtering as well as Link Lock, which is URL parsing, are valuable, but anti-spam would be the biggest feature to help reduce overall spam for the company."
"It is very simple to use. For our client, we set it up as a cluster. That is one of the benefits. You can eliminate single points of failure. We use it in a cluster in the environment where there are two gateways. Thus, if one fails, the other one keeps taking over without any disruption."
"I've been pretty pleased with technical support. They're pretty responsive. They answer quickly. They come up with solutions really quickly as well."
"We're now using SpamTitan Plus. It has an extra feature so that if you receive an email with a link, it goes to the TitanHQ server and that link is also checked. That is probably the best feature."
"[One of the] things that make[s] it really attractive to end-users... is their ability to manage their own spam queues via the reports that SpamTitan offers. It allows them to determine what is spam and what isn't."
"The GUI is sometimes slow to fetch the device report and could be improved."
"I'd like some additional features any product can give me to protect our environment in a better way."
"This product's effectiveness could be improved, in terms of detecting unwanted spam or even malware between the emails, compared to other products."
"One area for improvement is support, in terms of being able to reach them and, especially, technical support for configuration."
"The custom alerts have to improve a lot."
"It would be better if it were more scalable. It depends on the architecture, but we would like to make it more scalable for both data centers."
"The UI needs to be more user-friendly."
"The company should focus on adding threats that the solution is currently unable to detect."
"A lot of legit emails get quarantined."
"The solution's technical support is slow and unresponsive. You need to book time in order to get support."
"Enhancing rule creation and customization features would provide users with greater control over their email security settings."
"Their technical support is slow to respond."
"The security of the solution could improve."
"Sophos Email can improve mail security."
"Sophos Email can improve security."
"The solution should be able to support the cloud environment."
"We would like to improve the number of quarantine reports received per day. At the moment, only one is received within 24 hours. So, there are a number of complaints that we get from customers who want to improve the reporting of the quarantined emails since they only get one copy per day. This means they may not receive other emails that have been received after they get the report. So, we would like SpamTitan to improve on the frequency of the quarantine report."
"It could be improved a little bit on the speed side. When I am trying to troubleshoot a mail message that somebody is looking for in SpamTitan, sometimes setting up the filters for the quarantine is a little bit pokey."
"It would be nice if the reporting feature could be updated. Also, the feel of the web interface is a little dated."
"Initially, I had some issues where we were getting emails coming in that appeared to come in from our own internal domain. My company is called M2 Systems, so our domain name is M2-corp.com. I had to get on with support twice to get them to help me mitigate or block that from happening."
"I'm not 100% sure how well they scan certain attachments."
"Sometimes, things can get caught back in spam that you had previously released. Without going in, releasing the whole domain, and opening it up, since you don't want to do that often because the company can get infected as well, I have a couple of things that I previously released show back up again. I don't understand why this is happening, but I would like to know why it happened, e.g., did an algorithm change? It is important to know if I released an email last week why it was caught in spam the following week."
"The solution is very slow, it crashes and we have difficulties getting emails."
"The stability of SpamTitan is equivalent to other email security solutions that I have previously used. Some of them have more bells and whistles that you can add. For example, inside the email subject line, you can put in the words encrypt secret, or secure. Then, it will automatically secure that email and send an email to the person who is supposed to receive it. They can identify it for themselves in a series of different Q&A questions. That is sometimes a deciding factor for clients."
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Sophos Email is ranked 11th in Email Security with 28 reviews while TitanHQ SpamTitan is ranked 4th in Email Security with 77 reviews. Sophos Email is rated 8.0, while TitanHQ SpamTitan is rated 9.0. The top reviewer of Sophos Email writes "Provides good identity proxy features, but sandboxing and spam control features could be improved". On the other hand, the top reviewer of TitanHQ SpamTitan writes "Outdated user-interface and offers basic functionality, they have great marketing but only deliver the basics". Sophos Email is most compared with Microsoft Exchange Online Protection (EOP), Fortinet FortiMail, Barracuda Email Security Gateway, Perception Point Advanced Email Security and Symantec Messaging Gateway, whereas TitanHQ SpamTitan is most compared with Barracuda Email Protection, Fortinet FortiMail, Microsoft Exchange Online Protection (EOP), Avanan and Trend Micro Email Security. See our Sophos Email vs. TitanHQ SpamTitan report.
See our list of best Email Security vendors and best Office 365 Protection vendors.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
