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Splunk SOAR vs VMware Carbon Black Endpoint comparison

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Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Torq
Sponsored
Average Rating
8.6
Reviews Sentiment
6.4
Number of Reviews
6
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (6th), AI-SOC (7th), AI-Powered Security Automation (2nd)
Splunk SOAR
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
53
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (2nd)
VMware Carbon Black Endpoint
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
64
Ranking in other categories
Endpoint Protection Platform (EPP) (38th), Security Incident Response (7th), Endpoint Detection and Response (EDR) (36th), Ransomware Protection (8th)
 

Mindshare comparison

Security Orchestration Automation and Response (SOAR) Market Share Distribution
ProductMarket Share (%)
Splunk SOAR8.0%
Microsoft Sentinel12.4%
Palo Alto Networks Cortex XSOAR9.0%
Other70.6%
Security Orchestration Automation and Response (SOAR)
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
VMware Carbon Black Endpoint1.8%
Microsoft Defender for Endpoint7.8%
CrowdStrike Falcon6.7%
Other83.7%
Endpoint Protection Platform (EPP)
 

Featured Reviews

Nimrod Vardi - PeerSpot reviewer
Global IT Director at OpenWeb
Automation workflows have transformed our IT, enabling secure just-in-time access control
We work with them quite often, so we have a direct line regarding areas in Torq that have room for improvement. If we have a feature request, we can request it. I do not have anything in mind at the moment. We were a design partner for a short while, so we feel that they listen and that users of the system have an impact on the way the system is designed for the better. They have a new community, which is something that I personally suggested years ago. There are many people like me in different places and they might have already built the workflow that I need. Having the option to share workflows or to jump on a thread and say I have this need, did anyone ever build a workflow for it, is amazing. Someone would jump in and say yes, sure, here, take this workflow. I think this is an amazing thing and I really hope that the community will come alive because I think this is really powerful. This is something that I already suggested and it did happen eventually, and I am quite happy with it. I do not have any specific feature in mind that I have a need for at the moment.
SS
Manager cybersecurity at Hexion Inc.
Automates threat response and reduces investigation time but needs better threat intelligence integration
One thing that we would like to see with Splunk SOAR is the expandability to the threat intelligence feed. Currently, we have limited ingestion to the threat intelligence feed for the correlation purpose. We would like to see it being integrated, with license cost or without license cost, to leading threat intelligence sources such as Recorded Future, Feedly, or Flare. That is something we would appreciate having integrated. The second thing on the improvement side is about exposed credential-related information. If we start ingesting those data to Splunk SOAR or SIEM with some sort of integration with threat intelligence feed, that will also improve our detection and prediction method or help us with the investigation.
reviewer2689206 - PeerSpot reviewer
Senior VP, Technology & Leading Technology Office at a outsourcing company with 1,001-5,000 employees
Behavior analytics has strengthened threat prediction yet still needs to improve overall standing
Regarding the real-time monitoring feature with VMware Carbon Black Endpoint, it is helpful in addressing unseen threats. I find the behavior analysis feature beneficial. I assess VMware Carbon Black Endpoint's machine learning capabilities in detecting unknown threats as fantastic. The behavior and analytics feature employs machine learning, and these are features which make the product and give that distinguishing, differentiating factor. The intelligent threat hunting capabilities have impacted my customers' cybersecurity efforts by giving them the edge to be prepared well in advance. Whenever this feature provides prediction, you know what action to take. You are aware of a possible attack and what kind of attack it may be, so you are much better prepared.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Using that one piece of AI, we auto-closed 511 cases in quarter four alone."
"Any request that comes in, regardless of how complex it is, I can accomplish it with Torq."
"As an analyst, it has demonstrated potential to reduce workforce requirements and time needed for related activities."
"Once I started to use the system and I saw the potential, it changed all of our work in IT."
"What I appreciate most about Torq is that it is an essential part of our system."
"If I review about 100 vendors that I might work with, Torq is definitely in the top five that gave me personally investment back, just because every bit of effort I put into Torq eventually became a workflow that gave it back to me."
"The most valuable feature of Splunk SOAR that stands out is it has a great SOAR. The automation and orchestration module is highly mature. A lot of use cases are on user entity and behavioral analytics (UEBA), which is artificial intelligence and machine learning-based (AIML)."
"Splunk SOAR has saved us a lot; monthly, around 300 hours of effort, it is saving with Splunk SOAR, and it has helped us where we were able to run the SOC operation with the less number of headcount versus what we used to do earlier."
"In Splunk SOAR, I find the playbooks valuable. We get to create multiple playbooks, and within each playbook, there is a different type of investigation attached to it, which helps out an analyst or new analysts coming on board."
"In terms of deployment, there were no issues. It was pretty seamless."
"Its ability to integrate with other systems and applications in our environment is pretty easy. Sometimes if we see any complexity we try to involve a consultant to help us. Everything is through the built-in app. Splunk can connect to any assets through the built-in app. It could be in a platform, firewalls, or endpoints. It's easy if it's an app integration."
"Workflow management is most valuable. It is easily customizable"
"Very flexible integration with other tools"
"Splunk SOAR's extensive library of pre-built integrations allows it to connect with a vast array of popular security and IT applications, streamlining workflows across our existing security stack."
"It is a stable solution...The initial setup of VMware Carbon Black Endpoint was easy."
"The best feature of this solution is that we have a live response, which is really tailored to our needs."
"Carbon Black Cb Defense has a nice component called Alert Triage. It contains full details of the process execution "kill chain" and "go live" for immediate remediation."
"The solution is stable."
"We have another piece of that infrastructure that does what they call threat emulation. It's like sandboxing where it takes files that it doesn't know about, puts them in a VM-type environment, and it kicks them off to see if there's any malware or tendencies that might look like malware, that kind of thing."
"The product enables device controls, helping us protect the devices and prevent data leakages."
"Once the solution is installed and configured correctly it does not require a lot of hands-on attention until you need upgrading."
"The feature I found most valuable in Carbon Black CB Defense is the ongoing monitoring feature that works by emailing updates about any detections found."
 

Cons

"It was able to capture data but was unable to differentiate between the agent hostname we are using and the hostname that resides on the back end of the Internet."
"The initial deployment of Torq was not easy."
"Even now, we have workflows that are in production that use AI steps and I get different results, making it unusable to some degree."
"Regarding stability, I have noticed some lagging, crashing, and downtime, which is one of my largest gripes."
"Regarding the pricing of Torq, I would say it is expensive."
"And most of the challenges that I have faced with the solution can be found in the documentation itself."
"The creation of playbooks is complex in Splunk SOAR, and the number of integrations needs enhancement. Although it enhances alert handling, it still has a journey to compete with Palo Alto SOAR and FortiSOAR."
"We have playbooks written to extract these events and put them into the workflow since it wasn't structured as expected. It was a miss for us. We couldn't figure out why it broke or what actually happened there. It was something in this feed with legitimate and security events, so we tried to understand the names and what we would call them."
"There is a lot of room for improvement with the UI."
"We've run into a few minor issues. Some of the playbook writing is a bit complicated. We've had a few hiccups with the source control. We'd really like to use GitHub deployment keys for a dedicated account. We haven't been able to do that. I think those are some of the major ones."
"What we have seen is if the workflow gets halted or if we want to halt a workflow, it cannot be resumed."
"To make Splunk SOAR a better solution, there could be better built-in debugging tools, smarter playbook suggestions, and enhanced lifecycle management."
"The tool's response is slower because it has to search through a huge dataset, which can be improved for latency."
"They will most likely need to create or include a feature that checks the network."
"At this point, we're test-bedding several other providers right now to see if there's anything that does equally or better and that comes at a better price point."
"The support is poor."
"When you view the triage, it will show you everything within a given time frame, and not only the attack that caused the alert, which is what I want to see. It shows you all the events during that time, and that can be quite confusing."
"Based on all the security roles and the release privilege, it could take time for an application to be whitelisted and approved for use."
"The local technical support is very poor, but the support from headquarters is very nice."
"The directions for Splunk are spot on, but it is difficult to find anything on integration with AlienVault,"
"There are many different controls that are needed to be put into place for upgrading that makes it difficult. Having to re-engineer your IT infrastructure to match their software, as opposed to having it integrate and work independently causes difficulties. When there is an update to any software everyone has to be involved."
 

Pricing and Cost Advice

Information not available
"Splunk SOAR is moderately priced, neither cheap nor overly expensive."
"Splunk SOAR is an expensive solution for an organization of our size."
"Splunk SOAR is more expensive compared to other options for SOAR."
"The cost is high and the licensing is on an annual basis."
"We renewed it this year. This year was the first time there was a dramatic increase in the price. It was kind of non-negotiable. It was just a high increase. We had internal communications, and it was definitely a surprise to us. In a short time frame, we renewed it this year. Prices are going up everywhere, but they are not always justifiable, at least not to our eyes. The pricing this year was definitely a big shock."
"In my opinion, the price is high, but if you want good products, you have to be willing to pay for them."
"While I can't confirm the exact pricing, some colleagues have mentioned that Splunk SOAR may be on the costlier side."
"I found the price of Splunk SOAR to be good."
"Its pricing was very good, which is one of the reasons I went to it as an alternative. It is on a yearly basis. There are no additional fees."
"We have branches, we have different companies, but we cannot buy less than 100 licenses. This does not make sense to me... It should be more flexible. I can understand their saying, "Okay, to be a customer you need 100," but to add on to that number it should be something very straightforward. If I need to add five, for example, I shouldn't need to add 100."
"The product is quite reasonable."
"The solution has almost the same price as other different kinds of infrastructures, but it offers a lot of different features."
"Overall, it was cost-effective too."
"​The cost/benefit factor has great relevance in Cb Defense implementations​."
"Carbon Black provides competitive pricing."
"The product is expensive. There are some additional costs apart from the standard licensing charges attached to the solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Comms Service Provider
8%
Manufacturing Company
8%
Computer Software Company
7%
Financial Services Firm
11%
Manufacturing Company
11%
Computer Software Company
9%
University
6%
Financial Services Firm
11%
Government
9%
Computer Software Company
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Midsize Enterprise3
Large Enterprise4
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise7
Large Enterprise33
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise9
Large Enterprise31
 

Questions from the Community

What needs improvement with Torq?
Regarding the downsides of Torq, one issue is that as a SaaS product, I sometimes encounter transparency issues about...
What is your primary use case for Torq?
My role is Cyber Security Engineer, and we use Torq for our case management platform, automating some of our phishing...
What advice do you have for others considering Torq?
Torq's maintenance requirements depend on how you define maintenance. While Torq handles the platform's overall relia...
What do you like most about Splunk Phantom?
Splunk SOAR's quick response to incidents is the most valuable part.
What is your experience regarding pricing and costs for Splunk Phantom?
I am familiar with the pricing aspect, setup cost, and licensing cost of Splunk SOAR, and it is pretty much similar t...
What needs improvement with Splunk Phantom?
There are areas for improvement in Splunk SOAR, such as the need for more code-level customizations despite providing...
What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) s...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoin...
What do you like most about Carbon Black CB Defense?
VMware Carbon Black Endpoint is a highly stable solution.
 

Also Known As

No data available
Phantom
Carbon Black CB Defense, Bit9, Confer
 

Overview

 

Sample Customers

Information Not Available
Recorded Future, Blackstone
Netflix, Progress Residential, Indeed, Hologic, Gentle Giant, Samsung Research America
Find out what your peers are saying about Microsoft, Splunk, Palo Alto Networks and others in Security Orchestration Automation and Response (SOAR). Updated: January 2026.
882,103 professionals have used our research since 2012.