We performed a comparison between Symantec Endpoint Security and Symantec Endpoint Security based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Users praised Symantec Endpoint Security for its regular virus signature updates and comprehensive administrator's console. Trend Micro Apex One stands out for its centralized reporting, efficient policy implementation, and a diverse array of features including DLP, encryption, and patch management. Reviewers said Symantec Endpoint Security could improve its graphical interface, Linux support, and scanning capabilities. Trend Micro Apex One users say the platform should improve its compatibility with different operating systems and address performance issues. Users also say the reporting, forensic analysis, and ransomware features could use some work.
Service and Support: Some users said Symantec customer service was helpful but slow, while others have expressed general dissatisfaction with support. Trend Micro support generally earned positive reviews, but some said that support could be more proactive and respond faster.
Ease of Deployment: Some users said Symantec Endpoint Security was easy to set up, while others struggled with the installation. Deployment time varies depending on the customer’s environment. Most users thought Trend Micro Apex One was easy to set up, but a few said that it’s more complex than competing solutions.
Pricing: The cost of Symantec Endpoint Security depends on the licensing terms and necessary security components. While some users find the price acceptable, others believe it could be more affordable. Some considered the price of Trend Micro Apex One to be fair, while others found it expensive.
ROI: Symantec Endpoint Security demonstrates strong stability and incident prevention, leading to reduced downtime. It offers a favorable return on investment. Trend Micro Apex One provides extra cost-effective advantages and safeguards vital information.
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"This is stable and scalable."
"The solution was relatively easy to deploy."
"Forensics is a valuable feature of Fortinet FortiEDR."
"The product detects and blocks threats and is more proactive than firewalls."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"The product's initial setup phase is very easy."
"Fortinet is very user-friendly for customers."
"Easy to use solution."
"The valuable features are device control, SONOR, and anti-virus."
"It is a scalable product and is average stability-wise."
"The solution can scale."
"ATP is really impressive, and with EDR, it is the best solution I have ever known."
"One of the most valuable features is its antivirus database, which is current and updated daily. Another valuable feature is its capacity to be managed by a single server. The solution is managed by a secure server, so all the endpoints are managed from a central point."
"Managing SEP is very easy, and also troubleshooting part is easily managed."
"The feature I find most useful is the console for reporting."
"The solution can scale."
"The most valuable features are web application features and real-time scans."
"We don't use application control but instead, we use behavior monitoring, which is a good feature. The real-time scanning, data loss prevention, and endpoint sensor we use are beneficial"
"We've been able to integrate the solution with other security products."
"Its database is better than most of the endpoint protection solutions."
"Some of the valuable features of Trend Micro Apex One are DLP, encryption, and patch management."
"The most valuable feature is the antivirus."
"I like One Endpoint Security's playbooks because they make it easier to set rules and policies. You can customize the playbooks and use them in more than one company. If you manage multiple businesses, it's a great way to set separate policies for each group. You can check for vulnerabilities, attacks, bugs, or anything strange. It also allows you to conduct performance analysis."
"The dashboard isn't easy to access and manage."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"It takes about two business days for initial support, which is too slow in urgent situations."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"FortiEDR can be improved by providing more detailed reporting."
"The only minor concern is occasional interference with desired programs."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"The reporting function needs to be more user friendly in general."
"The reporting could be improved."
"The artificial intelligence of Symantec End-User Endpoint Security could be better."
"If there is a suspicious file, it is put into a sandbox where Symantec does an analysis. After the analysis, Symantec marks the file as a risk, but it doesn't blacklist or block the file. If a file is already known to be harmful, I would like them to automatically block or blacklist it to reduce the damage."
"Symantec Endpoint Security can improve management because it is difficult to do. It is not a straightforward tool to use. Additionally, the dashboards and reports could be better. It is difficult to understand what exactly is your current status."
"Symantec has not properly promoted Symantec Endpoint Security in the market. In my opinion, the product should be properly promoted."
"I know they were just bought out by Broadcom and there have been some difficulties with Broadcom as far as getting license renewals, etc. Mostly, due to the fact that it's confusing, even for the vendor, people are turned off by it. The vendors are telling us that it can take weeks for them to get a renewal quote, nevermind the actual renewal."
"It would be nice to see more antivirus features for USB control."
"It is weak in terms of intelligence. By implementing Trend Micro Apex One, I wanted to see real-life scenarios. I deployed it on 50 clients to check if I could do lateral moments and zero-day exploits. I wanted to check how the zero-day protection works with Trend Micro. It fails with most of them because it is signature-based. They are not looking at the MITRE ATT&CK framework, so with zero-day attacks, it mostly fails."
"It would be great it can support endpoint encryption."
"The price is the main concern of the clients."
"The cost could be improved."
"Product performance needs improvement. Customers face the same performance issues on the endpoint of the product. We need improvement on that side."
"The main thing they need to improve is their reporting functionality and the forensics for their on-premise consult. They do not have very good reporting features or forensic functionality in the on-premise version. They need to improve that."
"There is room for improvement in the reporting aspect"
"We have to manually log in to the machines and give them an update command."
Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 140 reviews while Trend Micro Apex One is ranked 6th in Endpoint Protection Platform (EPP) with 125 reviews. Symantec Endpoint Security is rated 7.6, while Trend Micro Apex One is rated 8.2. The top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". On the other hand, the top reviewer of Trend Micro Apex One writes "We can get consolidated logs of suspicious objects and malware attacks in a single console". Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Trend Micro Deep Security and Cortex XDR by Palo Alto Networks, whereas Trend Micro Apex One is most compared with Trend Micro Deep Security, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, CrowdStrike Falcon and Trend Micro Smart Protection. See our Symantec Endpoint Security vs. Trend Micro Apex One report.
See our list of best Endpoint Protection Platform (EPP) vendors.
We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.