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Symantec Siteminder vs Thales SafeNet Trusted Access comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Symantec Siteminder
Ranking in Single Sign-On (SSO)
12th
Ranking in Access Management
11th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
75
Ranking in other categories
Web Access Management (1st)
Thales SafeNet Trusted Access
Ranking in Single Sign-On (SSO)
20th
Ranking in Access Management
20th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
3
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (27th)
 

Mindshare comparison

As of April 2025, in the Single Sign-On (SSO) category, the mindshare of Symantec Siteminder is 2.9%, down from 3.6% compared to the previous year. The mindshare of Thales SafeNet Trusted Access is 0.9%, down from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Single Sign-On (SSO)
 

Featured Reviews

Muzi Lubisi - PeerSpot reviewer
Improved user experience with seamless integration and easy installation
The feature that I mostly valued is the ease of installation on different systems, especially on Windows. Additionally, it is very beneficial for deploying single sign-on sessions between different windows on a web browser, provided I am connected to the right identity provider. That seamless integration significantly improves user experience and efficiency.
GauravMathur - PeerSpot reviewer
Simple to use, easy to set up, and performs well
I'm not saying that we want to switch the product, however, since the requirement has increased, we are looking at other options that may be better suited. The scalability may not there. We have a few specific use cases where we have to avoid the cloud. Especially in Europe, we're not allowed to carry their phone in factories. We need some sort of secure access solution. There's a dependency on Microsoft Azure. I am paying to SafeNet and in parallel, I also need to pay Microsoft to use the same service. That makes no sense, to pay double. If they could do something about it, that would be very good.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I liked the debugging part. There are only two files (trace file and log file) that you need to look into while performing debugging, and the logs give you the exact info on where and what needs to be fixed."
"Symantec Siteminder Is both scalable and stable."
"You can quickly deploy the entire product with a basic config within couple of hours."
"Federation is valuable, for sure, because we have a lot of third-party vendors that we need to integrate with, and this is a turnkey solution in some ways."
"The solution has features that allow you to easily distinguish between protected and unprotected resources."
"It's agent-based. It's convenient to deploy and integrate."
"A valuable feature of Siteminder is the way it handles bulk traffic. The features it has, in terms of routing the traffic and load balancing, are good."
"As our identity model continues to mature, probably the Federation is most valueable."
"The solution is simple to use."
"The interface is easy to use."
"The validation and integrity features of the endpoint are great."
 

Cons

"While I have some integration with a few major providers, support for more would be advantageous."
"Better documentation. I went through some sessions on single sign-on for version 12.7."
"The support could be faster."
"Siteminder needs to improve its user experience."
"They need to make configurations easier, and not have the engineer having to guess what will happen when he changes a particular setting."
"CA has reporting at the moment. With the reporting, every particular segmented product has a reporting engine. I would like to see centralized reporting for all of them together."
"We are finding some compatibility issues. We're still working with CA on them."
"We would like to the OAuth be more stable, more issues being fixed rather than not."
"Lacks the ability to integrate network monitoring solutions and authenticate the app users."
"SafeNet's reporting and monitoring features could be improved."
"There's a dependency on Microsoft Azure."
 

Pricing and Cost Advice

"CA solutions are generally expensive but for the customer the ROI is big."
"Siteminder is a little costly. You pay for licensing, and they offer packages, so if you have less users, then you have to buy different products at different prices. If you have more of a user base, then the package is different. They also include other features—for example, if you have a database and you're using Siteminder, then it's good to use a Semantic-specific database, but if you are using less, then you have to purchase the database separately. Whereas if you are going for a bigger license, then it comes within the package. It depends on which plan you are using."
"The solution's pricing is competitive."
"The pricing is reasonable."
"Symantec Siteminder is expensive; they could definitely do better on the price."
"The licensing is fair for this solution."
"The price is quite comparable to the other enterprise-level solutions in that market."
"I recommend conducting a PoC on every available product before choose one."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
36%
Insurance Company
12%
Manufacturing Company
7%
Computer Software Company
7%
Educational Organization
44%
Government
9%
Computer Software Company
6%
Manufacturing Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Symantec Siteminder?
It's agent-based. It's convenient to deploy and integrate.
What is your experience regarding pricing and costs for Symantec Siteminder?
When considering pricing, I have usually advised on the Microsoft solution, but compared to that, Symantec SiteMinder’s pricing is moderately priced. I would rate it a four on a scale where one is ...
What needs improvement with Symantec Siteminder?
I need to check the latest documentation, however, being able to expand or at least communicate with other identity providers to perform handshakes would be great. While I have some integration wit...
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Also Known As

SiteMinder, CA SSO, Layer7 SiteMinder
SafeNet Trusted Access, Gemalto SafeNet Trusted Access
 

Overview

 

Sample Customers

British Telecom, CoreBlox, DBS, HMS, Itera ASA and Simeo
IBM, Western Union, Vanderbilt University Medical Centre, Novartis, and AT&T.
Find out what your peers are saying about Symantec Siteminder vs. Thales SafeNet Trusted Access and other solutions. Updated: April 2025.
846,617 professionals have used our research since 2012.