We performed a comparison between Trend Micro Apex One and Trend Micro Worry-Free Services Suites based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"The stability is very good."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"This is stable and scalable."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"The most valuable feature is the analysis, because of the beta structure."
"The most valuable features are web application features and real-time scans."
"The ease of deployment is one of its most valuable features."
"I'm using the cloud solution, which I really like. I like being able to update policies on the cloud so that when users who are working from home connect to the internet, their laptops will be updated automatically. I also like that this solution is easy to use and is stable and scalable"
"The most favorable features have been behavior monitoring and zero-day threat protection."
"It is very precise and allows more permission for different use cases."
"It's a stable solution, to date we have not had any issues."
"Device control works well, and the anti-malware updates are also pretty good. Every two or three weeks, you get updates. The frequency of the release of new definitions is quite good. We had peace of mind."
"Vulnerability management is a valuable feature that I enjoy."
"We use the solution for endpoint protection, malware detection, and detecting unsafe web access."
"The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, making it a robust solution for comprehensive security needs."
"The most important feature is behaviour detection."
"The most valuable feature of the solution is the ease of deployment."
"The solution's ability to operate without placing a heavy burden on our system resources is particularly commendable."
"I haven't seen the use of AI in the solution."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"The support needs improvement."
"The only minor concern is occasional interference with desired programs."
"Making the portal mobile friendly would be helpful when I am out of office."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"FortiEDR can be improved by providing more detailed reporting."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"The integration capabilities of the solution could be improved."
"Trend Micro Apex One could improve by having better integration in the future."
"The only thing that I would like to see changed or improved in the next release is when it reports C&C callbacks, to make it easier to trace, to see what's doing that, whether it's a program checking for updates or a malicious program."
"The product can be a bit heavy."
"We sometimes face issues with policies and rules while working with Apex One. They sometimes do not work."
"I think the one place where we like where they lacking is in a unified style dashboard."
"We have had some false positives with One Endpoint Security's ransomware detection. We received an alert, but it wasn't a ransomware attack. When we did an investigation, we found it was only malware."
"We are completely satisfied with the functionality of the product, but the reporting should be more granular."
"The solution's documentation is not good, and I'm struggling to change global configurations."
"Trend Micro Worry-Free Sevices Suits' pricing remains a concern for our non-profit organization. Despite receiving some discounts, we find the pricing on the higher side."
"The solution’s scalability is limited."
"The EDR part of the product is an area of concern where improvements are required."
"Trend Micro should improve its Worry-Free Services Suites, particularly the agent for Windows operating systems."
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Trend Micro Apex One is ranked 6th in Endpoint Protection Platform (EPP) with 125 reviews while Trend Micro Worry-Free Services Suites is ranked 42nd in Endpoint Protection Platform (EPP) with 6 reviews. Trend Micro Apex One is rated 8.2, while Trend Micro Worry-Free Services Suites is rated 7.6. The top reviewer of Trend Micro Apex One writes "We can get consolidated logs of suspicious objects and malware attacks in a single console". On the other hand, the top reviewer of Trend Micro Worry-Free Services Suites writes "Can be used for endpoint protection and malware detection, but it is too expensive compared to other products". Trend Micro Apex One is most compared with Trend Micro Deep Security, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, CrowdStrike Falcon and SentinelOne Singularity Complete, whereas Trend Micro Worry-Free Services Suites is most compared with Microsoft Defender for Business, ESET Endpoint Protection Platform and CrowdStrike Falcon. See our Trend Micro Apex One vs. Trend Micro Worry-Free Services Suites report.
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