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Unitrends vs Veritas NetBackup Appliance comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Unitrends
Ranking in Backup and Recovery
38th
Average Rating
7.8
Reviews Sentiment
7.8
Number of Reviews
34
Ranking in other categories
No ranking in other categories
Veritas NetBackup Appliance
Ranking in Backup and Recovery
15th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
55
Ranking in other categories
Deduplication Software (7th)
 

Mindshare comparison

As of April 2025, in the Backup and Recovery category, the mindshare of Unitrends is 0.5%, down from 0.5% compared to the previous year. The mindshare of Veritas NetBackup Appliance is 0.7%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

Todd Guthrie - PeerSpot reviewer
The solution can be used to back up servers and Hyper-V cluster nodes, but its support is super expensive
I wouldn't rate Unitrends a ten out of ten because we had some hard drive failures in the appliance. Typically, when you have OneDrive, you can get it replaced. For some particular reason, the situation caused the entire system to crash. We had to reinstall the CentOS operating system on it, and we lost all our backups. They said there was no way to retain it, and it was pretty devastating and concerning that a drive failure would cause the loss of all the data on the appliance. It was extremely disappointing, and we had to start from scratch after three years worth of backup data. I rate Unitrends a nine out of ten for stability.
Ahmed Handal - PeerSpot reviewer
Enhanced data retention and recovery with robust backup features
The Oracle Agent and Oracle RAC support are valuable features; they are crucial for taking backups and cloning applications. NetBackup Appliance has many features. Backup Exec is a great product as well. NetBackup is well-developed with strong features, including deduplication technology, which allows us to retain backups for longer periods—exceeding our expectations by keeping backups for almost a month. It's effective for data recovery and capable of handling large-scale data recoveries. It is very stable and keeps applications secure. However, the AI integration is not yet tested.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If you are a large organization, this is a product for you."
"It's not easy to scale it."
"The backup feature and recovery option are good because they allow the instant recovery of Hyper-V nodes and files."
"It is a quick and easy way to organize my backups and to keep track of them."
"I really like the reporting options you get for various email reports."
"Backup/archive to multiple locations."
"It is very easy to set up and get started. Almost too easy. We racked this device and had it up and running in less than 15 minutes."
"The ability to back up both physical and virtual appliances under one roof."
"The most valuable feature is that the backup and restoring process is very fast."
"The most significant benefit has been the time to restore."
"The most valuable feature involves VMware Instant Recovery, which allows one to do restoration within seconds."
"It’s quite scalable."
"Technical support has been great."
"The intelligent policies feature is used in order to protect the VMware infrastructure. One of the things that makes a big difference for our company is the usage of these intelligence policies. The system automatically provides extra protection for any VMware server application or service. From a backup administrator's point of view, this is what we call peace of mind. It reduces the workload and therefore reduces resources needed from the company."
"The most valuable features of Veritas NetBackup Appliance are the ease of use and the familiar interface."
"The solution is useful for backups."
 

Cons

"Techs don't see to be well-versed in troubleshooting issues that arise and tickets stay opened for weeks for resolution."
"​​Follow up for the DRaaS service setup. I'm still waiting to schedule a DRaaS test after upgrading several months ago."
"There are a few quirks where the GUI, agent, and back-end are not precisely meshed."
"There are some questions as to how safely they are storing backup data."
"The ability to run just differentials without pulling the full on your archive."
"It could be a little more customizable."
"Probably the biggest issue I've had is actually paying for the unit, and part of that problem is that they use a third party for the billing."
"Unitrends can be challenging to scale."
"More licensing options could be introduced to the software. It is currently based on capacity only. Compared to competitors, it is difficult to position it economically everywhere. From the usability point of view, they are making many improvements on new interfaces, the SaaS offering, etc."
"I contacted their support once, and the process was slow, which discouraged further contact."
"Technical support for this solution needs to be improved."
"Veritas NetBackup Appliance could improve by having a site recovery feature."
"Depending on the setup structure, it can be complex to implement."
"In terms of implementing the solution, it's quite technical. You need to be knowledgable in order to pull off a successful deployment."
"With technical support, it feels like they aren't well trained and it takes forever to get answers out of them."
"It's hard to get to the backups. There are too many tabs."
 

Pricing and Cost Advice

"Talk with the sales guys. They can work with you on the best package."
"Pricing model constantly changes."
"The cost of Unitrends definitely draws you in. The licensing is all included in the appliance, which is a great incentive."
"Based on a scale of one to ten, with one being low and ten being high, I would rate the pricing of this solution as a three. Also, there are no additional costs involved in the standard licensing of the solution."
"When we renew the Unitrends maintenance contract and update it to the latest version, the cost would be $5,000 per year. There are no hidden costs. They've been transparent with the costs."
"When you purchase initially, get into the program which gives replacement hardware for free when you renew your support agreement."
"I would rate the solution's pricing a four out of ten. The licensing is yearly and it depends on the customers."
"You should be aware how much the monthly costs are to use, what the initial costs for hardware are, and what the options to expand are, if needed."
"There is a license required for this solution."
"I rate the solution's pricing a nine out of ten."
"Renewing subscriptions for appliance support is costly."
"The price of Veritas NetBackup Appliance is competitive. There are different models of Veritas NetBackup Appliance, such as perpetual licenses and subscriptions. Having the choice is good."
"Veritas NetBackup Appliance is priced well compared to other solutions."
"The licensing costs are approximately 150,00 Saudi Riyals."
"I rate the tool's pricing an eight out of ten."
"The product's price is high."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
10%
Government
9%
Educational Organization
9%
Computer Software Company
14%
Financial Services Firm
12%
Government
11%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Unitrends?
The most valuable feature of Unitrends for me is the automated feedback
What is your experience regarding pricing and costs for Unitrends?
Unitrends is an expensive solution. We've negotiated deals where they've given us the $ 62,000 to $ 64,000 appliance for free but charged $ 90,000 for three years of support.
What needs improvement with Unitrends?
In terms of improvement, the UI, especially in the recovery section, is unclear about which repository it uses—I had to hover over to find that information. Figuring out the scripting part wasn't s...
What is your experience regarding pricing and costs for Veritas NetBackup Appliance?
Regarding cost, it's quite expensive, but I'm not sure about the exact licensing costs. This needs to be checked.
What needs improvement with Veritas NetBackup Appliance?
The costing part is on the higher side. The reporting could also be improved.
 

Also Known As

No data available
NetBackup Appliance
 

Overview

 

Sample Customers

NHL Players Association, Salvation Army, Sligro Food Group, Mason General Hospital, Tec Group, Saldab IT, Baker Tilly, Clinton Savings Bank, Ennit Magna Bank, Manukau Institute of Technology
Beta Offshore
Find out what your peers are saying about Unitrends vs. Veritas NetBackup Appliance and other solutions. Updated: April 2025.
848,253 professionals have used our research since 2012.