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Webex vs Zoho Meeting comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Webex
Ranking in Virtual Meetings
2nd
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
124
Ranking in other categories
No ranking in other categories
Zoho Meeting
Ranking in Virtual Meetings
15th
Average Rating
8.2
Reviews Sentiment
8.0
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Virtual Meetings category, the mindshare of Webex is 18.4%, up from 15.5% compared to the previous year. The mindshare of Zoho Meeting is 0.8%, down from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings
 

Featured Reviews

AlexandruCioruta - PeerSpot reviewer
Used to conduct online third-party client meetings or third-party vendor meetings
The solution's video conferencing quality is good, and I rate it a nine out of ten. The solution's security features are end-to-end encrypted, and I rate them ten out of ten. The version we're using requires no technical team for deployment and maintenance. The solution has an enterprise version, but we're not currently using it. I would recommend the solution to other users because it has good video conference quality. I mostly leverage the solution for third-party client meetings or third-party vendor meetings. Overall, I rate the solution a nine out of ten.
Yogesh Kumar Mali - PeerSpot reviewer
A good and decent meeting platform that stores recordings of meetings
We use Zoho Meeting for booking meetings and demo calls for product review updates The most valuable feature of Zoho Meeting is how it stores recordings and how we can get those recordings by order. It may be a network issue, but sometimes the video gets blurred when we are on a Zoho Meeting…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The video conferencing quality is better than that of other solutions."
"They have a feature called Call Me in which I need to type in my phone number and I can get a conference room to call my number rather than needing to dial in every time. I think that's a quite good feature."
"The solution is very valuable for conference calls, as a lot of businesses are switching from work-from-home."
"The most valuable feature of Webex is ease to use."
"It is very powerful and stable."
"I like that it can accommodate larger groups of listeners. I think in my client's organization, they use Webex for meetings with a larger group of listeners. I believe Skype For Business is not preferred. I think they use Webex or their own custom platform because it accommodates more users in one meeting."
"The GUI is nice and easy to operate."
"The installation of Webex is simple. You only need to click an executable file to run it. it is very easy."
"The API is much more flexible than other platforms."
"One of the most valuable features of Zoho Meeting is how user-friendly it is. It also has some security features."
"I like the tool's video call feature."
"The most valuable feature of Zoho Meeting is how it stores recordings and how we can get those recordings by order."
 

Cons

"Price is a little high."
"Zoom entered into the commercial space for end-users. It's more of a solution for single users for training classes or music centers and all that. Cisco is not in that space."
"When I use it personally, not in my enterprise, there is a time limit of about 60 minutes. After one hour, the call gets cut off. This limit should be increased."
"The interconnectivity of all of the solution's facilities and functions can be more complex than that which is involved in basic configuration, when equipment, telephone extensions or other mobile apps are thrown into the mix."
"It should be more integrated with third-party vendors."
"I would like to see the addition of new features that will add value to the product."
"The solution can improve by adding a smaller version for small business usage or for personal use. The solution is geared towards larger companies and enterprises."
"The user interface is not easy to use."
"They do not have phone support."
"Maybe the price could be lowered, but people will want a lower price forever."
"I would like to see a chat feature in the solution."
"It may be a network issue, but sometimes the video gets blurred when we are on a Zoho Meeting video call."
 

Pricing and Cost Advice

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a six out of ten."
"There is an annual license required for this solution."
"Licensing is subscription-based and the cost varies depending on how many minutes are included in the plan."
"For me, there is no licensing fee."
"You need to make yearly payments towards the licensing charges of the product. You need to opt for a subscription-based licensing model for your organization. The product is a bit expensive."
"The price should be improved significantly."
"Webex is expensive, especially compared to Zoom or Google."
"The solution is low-cost for a hybrid model."
"The product is not costly like other applications."
"In India, Professional Zoho Meeting for up to 10 participants costs INR 125 per month, and for up to 250 participants, it costs INR 750 per month if billed annually."
"Compared to other solutions, the price is not the lowest, but I can say it's competitive. My organization pays for a yearly license for Zoho."
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Top Industries

By visitors reading reviews
Educational Organization
79%
Computer Software Company
5%
Government
3%
Financial Services Firm
3%
Educational Organization
77%
Financial Services Firm
4%
University
4%
Real Estate/Law Firm
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Webex?
Webex improved our overall team collaboration.
What is your experience regarding pricing and costs for Webex?
The tool is expensive. It costs approximately $6000 per year. The vendor must work on the pricing. $3500 to $4500 would be more reasonable. Webex is much more expensive than the other brands.
What needs improvement with Webex?
The solution's initial setup process is lengthy. The tool takes a bit of time to download. When you are at the tail end of starting up a meeting, installing Webex will delay you.
What do you like most about Zoho Meeting?
I like the tool's video call feature.
What needs improvement with Zoho Meeting?
I would like to see a chat feature in the solution.
 

Comparisons

 

Also Known As

Cisco Spark
No data available
 

Overview

 

Sample Customers

Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.
Karpagam College of Engineering, Associate Business Service India
Find out what your peers are saying about Webex vs. Zoho Meeting and other solutions. Updated: April 2025.
846,617 professionals have used our research since 2012.