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Dameware Remote Support pros and cons

Vendor: SolarWinds
4.3 out of 5
476 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

Provides a quick and reliable way to access and troubleshoot remote systems
Supports a wide range of operating systems and devices, ensuring versatility
Integrates seamlessly with Active Directory and other tools for enhanced management
Offers robust security features, including multi-factor authentication and encryption
Facilitates efficient file transfers and system management tasks

CONS

Reports of occasional connectivity issues
Limited customization options
Challenging to configure initially
Occasional performance lag
Lack of detailed documentation