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Dameware Remote Support Reviews

Vendor: SolarWinds
4.3 out of 5
476 followers
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What is Dameware Remote Support?

Featured Dameware Remote Support reviews

Dameware Remote Support mindshare

As of March 2025, the mindshare of Dameware Remote Support in the Remote Access category stands at 1.0%, down from 1.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Remote Access
 
 
Key learnings from peers

Valuable Features

Room for Improvement

ROI

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Service and Support

Deployment

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Top industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
11%
Government
11%
Manufacturing Company
8%
Retailer
6%
Real Estate/Law Firm
5%
Pharma/Biotech Company
4%
Healthcare Company
4%
Educational Organization
4%
Consumer Goods Company
4%
Hospitality Company
3%
University
3%
Energy/Utilities Company
3%
Insurance Company
3%
Construction Company
3%
Comms Service Provider
2%
Performing Arts
2%
Non Profit
2%
Transportation Company
2%
Media Company
2%
Outsourcing Company
2%
Wholesaler/Distributor
1%
Logistics Company
1%
Recreational Facilities/Services Company
1%
Sports Company
1%
Engineering Company
1%
Aerospace/Defense Firm
1%
Legal Firm
1%
 

Dameware Remote Support reviews

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PeerSpot user
SCCM Remediation Specialist at a energy/utilities company with 10,001+ employees
Verified user of Dameware Remote Support
Jul 16, 2015
Product version discussed: 11
The Remote Support tool allows techs to link to off-network users, but the knowledge base lacks updated articles.
PeerSpot user
Level 2 Help desk Support Analyst at a retailer with 1,001-5,000 employees
Verified user of Dameware Remote Support
    Aug 7, 2015
    Product version discussed: 6.9.9.4
    Using it has made our troubleshooting faster and easier.
    Find out what your peers are saying about Remote Access. Updated March 2025
    842,672 professionals have used our research since 2012.
    PeerSpot user
    Tier1 - IT Support Technician at a comms service provider with 501-1,000 employees
    Verified user of Dameware Remote Support
    Oct 6, 2015
    We're able to see issues from the users' perspectives, but there are issues when connecting over VPN.