The tool has many models. The tool also has a good cloud version. Also, the customers need not control any components on the solution side. The product's licensing model is also good since customers can choose a price that is most useful for them. The solution also supports password management for the users in your organization.
Senior Information Security Engineer at a university with 1,001-5,000 employees
Has helped us eliminate many of the manual processes that we performed regarding password changing and rotation, as well as the data we stored in Microsoft Excel.
I have been a proud Thycotic Secret Server customer since 2008. Back in those days, my organization used Secret Server as a secure vault to store all of our highly privileged accounts and their passwords. I manage our Secret Server environment, and over the years we have heavily utilized this product across our entire University to harden our security posture and meet compliance requirements. Secret Server has helped us eliminate many of the manual processes that we performed regarding password changing and rotation, as well as the data we stored in Microsoft Excel. We love the fact that the product discovers privileged accounts across our infrastructure so that we can securely store and manage them appropriately, as well as rotate their passwords to meet our password policy requirements. We are a large Active Directory shop and Secret Server integrates with Active Directory very easily. The folder structure that you are able to build within Secret Server to setup permissions for other departments can mirror your internal Activity environment, providing a secure approach to password management. The auditing capabilities that Secret Server offers has allowed me to quickly respond to possible malicious activity, which has saved me countless hours over the course of time. The built-in reports are very useful and can be customized to meet your organization’s reporting needs. The service account discovery and management feature of Secret Server has played a pivotal role in helping us secure other departments’ servers within our infrastructure. Secret Server is easy to set up and use, and I have trained many departments on how to utilize Secret Server to help meet their needs. Thycotic is continually providing upgrades with new features that can be seamlessly utilized immediately within an organization. Their customer support is top notch, along with all of their other employees with whom I have interacted over the years. I highly recommend this company and their product!
Improvements: Our Linux/Unix team was hoping that the new SSH Key Rotation feature in the 10.1 release would be included in our Enterprise licensing, but it's not. Thycotic's newer pricing model allows these features to be purchased a la carte style. Sometimes it gets challenging to justify additional expenditures to upper management, although their pricing is very competitive compared to other PAM solutions.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

BDM at Oberig-it
A stable and scalable solution with good licensing model
Pros and Cons
- "The tool has many models. The tool also has a good cloud version. Also, the customers need not control any components on the solution side. The product's licensing model is also good since customers can choose a price that is most useful for them. The solution also supports password management for the users in your organization."
- "The tool should integrate additional features like OCR."
What is most valuable?
What needs improvement?
The tool should integrate additional features like OCR.
For how long have I used the solution?
I have been working with the tool for two years.
What do I think about the stability of the solution?
The product is stable.
What do I think about the scalability of the solution?
The product is scalable.
How are customer service and support?
The tool's product support is nice.
How was the initial setup?
The tool's setup is fast and simple. The product's deployment follows a step-by-step process.
What other advice do I have?
I would rate the tool a nine out of ten. I would recommend using the solution. It has many features like password management. You need to also evaluate the vendor before finalizing the product.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Buyer's Guide
Delinea Secret Server
March 2025

Learn what your peers think about Delinea Secret Server. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,690 professionals have used our research since 2012.
IT Strategy Consultant with 201-500 employees
Password storage enables us to give some groups access to different kinds of databases
Pros and Cons
- "The ability to give some groups access to different kind of databases with the storage of a password is the most valuable feature."
- "I don't know what kind of a cryptographic it uses to encrypt the password but it should be one of the stronger ones. Some of the cryptos have been accessed by hackers."
What is our primary use case?
Our primary use case is for password management.
How has it helped my organization?
Before this solution, people had their own passwords stored in different areas and when something was needed we could not find the right person that had the right password, which meant quite a lot in migrations scenarios. With this solution, everyone knew what tools to use and where to put the password and who gives access to that password and then we could have reports on who has access to different passwords so that we could do audits.
What is most valuable?
The ability to give some groups access to different kinds of databases with the storage of a password is the most valuable feature.
What needs improvement?
I don't know what kind of a cryptographic it uses to encrypt the password but it should be one of the stronger ones. Some of the cryptos have been accessed by hackers. The encryption algorithm that they use is weak and could be hacked.
What do I think about the stability of the solution?
The scalability is pretty good. It was always accessible.
What do I think about the scalability of the solution?
It was pretty scalable.
What other advice do I have?
I would rate it a nine out of ten. It provides most of the features we need. I like the way that you could easily administer who would get access to what kind of a database.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Principal Solutions Architect at a computer software company with 51-200 employees
Offers a good zero trust piece
Pros and Cons
- "I really like the zero trust piece."
- "The initial setup and deployment can be cumbersome."
What is our primary use case?
We use the most updated version.
One of our customers wanted automation in respect of the solution.
What is most valuable?
I really like the zero trust piece.
What needs improvement?
The initial setup and deployment can be cumbersome.
For how long have I used the solution?
I have been using Thycotic Password Reset Server for about a year.
How are customer service and technical support?
Nothing about technical support gave me room for pause.
How was the initial setup?
The initial setup and deployment could be simplified.
What's my experience with pricing, setup cost, and licensing?
I do not have knowledge about costs or fees.
Which other solutions did I evaluate?
When making a decision about which solution to purchase, it often comes down to a choice between Thycotic and CyberArk. The cost and features one gets with the latter provides a little more value and saves money in the process, although the former is somewhat easier to deploy and to get up and running.
What other advice do I have?
I rate Thycotic Password Reset Server as a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Systems Administrator at a tech services company with 501-1,000 employees
It offers password checkout and the ability to change a password after checkin.
What is most valuable?
Password checkout and the ability to change a password after checkin are the most valuable features.
How has it helped my organization?
- Removes the risk of passwords sitting in files on admins' desktops
- Also provides a secure portal to share passwords with the team
What needs improvement?
I would like to be able to create service accounts and set generated AD passwords from the web interface.
For how long have I used the solution?
I have used it for 3+ years.
What was my experience with deployment of the solution?
I have not encountered any deployment issues.
What do I think about the stability of the solution?
I have not encountered any stability issues.
What do I think about the scalability of the solution?
I have not encountered any scalability issues. I was able to deploy over multiple domains.
How are customer service and technical support?
Customer Service:
Customer service is 10/10.
Technical Support:Technical support is 10/10.
Which solution did I use previously and why did I switch?
We did not previously use a different solution.
How was the initial setup?
The more features you add, the more complicated you can make it. Basic password storage deployment is straightforward.
What about the implementation team?
It was an in-house implementation.
Which other solutions did I evaluate?
Before choosing this product, we did not evaluate other options.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Product Security Engineer
Enables us to centrally manage and distribute secrets, but usability needs improvement
Pros and Cons
- "Provides us with the ability to control access [to secrets] by groups."
- "One of the things that we want is to be able to do some of the management of it using APIs."
What is our primary use case?
We use it for managing secrets and distributing them to our users.
How has it helped my organization?
It reduces the risk of secrets being stored in insecure locations, and enables us to share, control, and rotate the secrets. It has also helped to increase staff productivity. It has saved a few man-hours per employee per month.
In terms of security maturity for our organization, it definitely helps with the overall secrets-management aspect. Before, the secrets were not managed online or in a central place. Governance was hard. It has matured the security program in that way.
What is most valuable?
- The overall secrets management
- The ability to control access by groups
- Sharing secrets
What needs improvement?
One of the things that we want is to be able to do some of the management of it using APIs.
Also, their release schedule is slower than I would like. A better release cadence, more frequent releases, would be better, even if they were smaller.
What do I think about the stability of the solution?
It's been pretty stable. It has never failed.
What do I think about the scalability of the solution?
The scalability is okay, for what the solution does.
How are customer service and technical support?
I have only used technical support once and it wasn't bad. It was slower than I wanted, but I don't think it was bad.
Which solution did I use previously and why did I switch?
We used a version that was offline but we wanted something that is centrally managed. That was the reason for the switch, if I remember correctly. There is a need, in general, for organizations to have a solution like this and we chose this vendor.
What was our ROI?
I don't know how much it costs but, generally, there has been good return on what we wanted to do.
Which other solutions did I evaluate?
I don't remember specific ones off top of my head, but there were definitely other vendors on the shortlist.
What other advice do I have?
The biggest challenge with this solution is the usability. You should have your end customers try out different things, find out which product they prefer, and pick that.
I would rate the product at seven out of ten. The usability is very bad which makes it difficult for end-users to use. They complain about putting secrets in it.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Manager at a consultancy with 10,001+ employees
Customizations are easy and it is computer confident
Pros and Cons
- "I find it really easy and computer confident, and the experience with the product is really good. Additionally, customizations are easy."
- "There are some things that I know are really important to include like A/B version features which are available in Windows. I would say that they should be included in the road map."
What is most valuable?
Being an administrator, I find it really easy and computer confident, and our experience with the product is really good.
Additionally, customizations are easy.
What needs improvement?
There are some things that I know are really important to include like A/B version features that are available in Windows. I would say that they should be included in the road map.
For how long have I used the solution?
I have been doing the POC on Thycotic for a few months.
What do I think about the stability of the solution?
I would say that this solution is stable.
How was the initial setup?
Thycotic Secret Server is easy to implement.
What other advice do I have?
I would recommend Thycotic. On a scale of one to ten, I would rate this product an 8.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Assistant Technical Manager at a tech services company with 11-50 employees
Good session monitoring and reporting capability, but more online training sessions should be available
Pros and Cons
- "The most valuable feature is session monitoring."
- "Having more detailed reporting would improve this solution."
What is our primary use case?
We are a system integrator and this is one of the solutions that we implement for our clients.
It is used for privileged access management for networks, servers, applications, databases, and more.
What is most valuable?
The most valuable feature is session monitoring.
The Password Changer is a useful feature.
The reporting functionality is good.
What needs improvement?
They need to open a data center in Malaysia so that we can better provide cloud-based services to our customers.
I would like to see more training sessions made available online.
Having more detailed reporting would improve this solution.
For how long have I used the solution?
We have been working with Thycotic Secret Server for less than one year.
What do I think about the stability of the solution?
We have had issues with stability in the past, although technical support has always been able to help us to fix them. This type of solution is used on a daily basis.
What do I think about the scalability of the solution?
It is easy to scale. Our clients are generally medium-sized companies.
How are customer service and technical support?
Technical support is good. There is always somebody available to assist us with issues.
Which solution did I use previously and why did I switch?
Some of our clients have switched to Thycotic because of the cost.
How was the initial setup?
The initial setup is relatively simple. It can be installed in one day, although for the configuration it may take a few days.
What about the implementation team?
Normally, we do the installation of this solution for our clients. One to two people is sufficient for handling the deployment.
What's my experience with pricing, setup cost, and licensing?
The price of this solution is good.
What other advice do I have?
My advice to anybody who is considering this solution is to first understand their requirements and then define the scope before implementing it. The reason is that once deployed, there is a lot of integration into the existing environment.
This is a product that I would recommend.
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Distributor

Buyer's Guide
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Updated: March 2025
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Buyer's Guide
Download our free Delinea Secret Server Report and get advice and tips from experienced pros
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