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System Analyst at a computer software company with 5,001-10,000 employees
Real User
Secure, priced well, and has good support, but the integration could be improved
Pros and Cons
  • "The most valuable feature of this solution is that it provides us with a secure way of managing passwords."
  • "I would like to see improvement with the integration with Azure Active Directory. This would mean that we can have support on multiple platforms such as Windows, Linux, and Mac."

What is our primary use case?

I'm working in India in a private IT firm and we are working as a consultant for Thycotic, and Azure Development.

What is most valuable?

The most valuable feature of this solution is that it provides us with a secure way of managing passwords. 

I also like the integration with the Active Directory of the Windows platform. It is really good.

Thycotic has a roadmap for moving to the cloud. The cloud version is also really good.

What needs improvement?

It would be helpful to have integration with various platforms, such as Azure Active Directory on multiple platforms. Adding this type of feature can add to Password Reset Server.

I would like to see improvement with the integration with Azure Active Directory. This would mean that we can have support on multiple platforms such as Windows, Linux, and Mac.

Currently, it is a standalone application, but if it could be combined with other Thycotic products, it would be a good on-premises, as one platform. It would be altogether a very good package.

For how long have I used the solution?

I have been working with Thycotic Password Reset Server for approximately one year.

Buyer's Guide
Delinea Secret Server
November 2024
Learn what your peers think about Delinea Secret Server. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
814,649 professionals have used our research since 2012.

What do I think about the stability of the solution?

This solution is stable.

How are customer service and support?

Technical support is very good.

How was the initial setup?

The initial setup is very easy.

What's my experience with pricing, setup cost, and licensing?

They are priced quite well.

What other advice do I have?

I would rate Thycotic Password Reset Server a seven out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user1150704 - PeerSpot reviewer
Analytické a bezpečnostní nástroje IBM at ITS
Real User
Securely manages accounts and provides detailed reporting to facilitate compliance
Pros and Cons
  • "It offers the possibility of secure administration of hardware devices, as well as Linux systems administration from a Windows environment."
  • "I would like to see the shadowing of ongoing terminal sessions (Remote Desktop Mirroring)."

What is our primary use case?

This solution provides us with increased security when working with privileged accounts. It has well-arranged and detailed logging of privileged accounts. It offers the possibility of secure administration of hardware devices, as well as Linux systems administration from a Windows environment.

How has it helped my organization?

This solution has increased security when working with privileged accounts and automates changes to their passwords.

Detailed logging of privileged account activity.

What is most valuable?

The features that we have found the most valuable are:

  • Automatic password rotation to manage the security keys.
  • Alerting of abnormal use of credentials.
  • Dramatically improving our security posture.
  • Facilitating compliance with our safety standards.
  • Multiple layers of security and access management for IT admins, robust segregation of role-based duties, and military-grade AES 256 bit encryption.
  • Database clustering, load balancing, and unlimited admin mode.
  • Out-of-the-box & custom reports.

What needs improvement?

I would like to see the shadowing of ongoing terminal sessions (Remote Desktop Mirroring).

Recording of keyboards in the current Remote Desktop session would be a helpful feature.

For how long have I used the solution?

We have been using solution for about six months.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Delinea Secret Server
November 2024
Learn what your peers think about Delinea Secret Server. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
814,649 professionals have used our research since 2012.
Director at a tech services company with 1-10 employees
Real User
Good surveillance and easy to set up, but needs a better commercial model and better pricing
Pros and Cons
  • "The surveillance is most valuable."
  • "I'd prefer a better commercial model that includes partners and options for consulting around it. Where I've worked with my customers, we've only been able to use their professional services, and that has been a risk and constraint."

What is most valuable?

The surveillance is most valuable.

What needs improvement?

The discovery of accounts could be improved. It is also very expensive, and its price should be lower.

I'd prefer a better commercial model that includes partners and options for consulting around it. Where I've worked with my customers, we've only been able to use their professional services, and that has been a risk and constraint.

For how long have I used the solution?

I have been working with their products for 10 years.

How are customer service and technical support?

Their technical support is all right. Some of the open-source stuff isn't supported properly, but generally, it is pretty good.

How was the initial setup?

Its initial setup is easy.

What's my experience with pricing, setup cost, and licensing?

It is very expensive, and its price should be lower.

What other advice do I have?

I would rate Thycotic Secret Server a six out of 10.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Delinea Secret Server Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
Buyer's Guide
Download our free Delinea Secret Server Report and get advice and tips from experienced pros sharing their opinions.