Try our new research platform with insights from 80,000+ expert users
reviewer2318379 - PeerSpot reviewer
Coordinator Team Infrastructure at a tech services company with 11-50 employees
Real User
Top 20
Offers great speed and deduplication functionality to users
Pros and Cons
  • "The deduplication functionality provided by the solution is fairly good. The speed offered by the product is enough for our organization."
  • "After the smooth launch of the product in our company, only the areas around upgrades are a bit problematic. In our organization, we face difficulties when updating the product."

What is our primary use case?

I use Dell PowerStore in my organization mainly for our server environment, so all of our virtual servers run on it. I also use Dell PowerStore in my organization to clone our environment to a test environment and some storage devices. The aforementioned details explain the main reason why our organization prefers Dell PowerStore.

How has it helped my organization?

With new features in the product, my organization hopes to get some more output. When our organization moved Dell EMC XtremIO to Dell PowerStore, we knew that the functionalities revolving around cloning and copies would become a little slower, but we made the decision to do so because it was cheaper for our environment, making it a cost-based decision.

What is most valuable?

The deduplication functionality provided by the solution is fairly good. The speed offered by the product is enough for our organization. Our organization also has Dell EMC XtremIO, which is a bit faster, though Dell PowerStore alone is more than enough for us.

What needs improvement?

After the smooth launch of the product in our company, only the areas around upgrades are a bit problematic. In our organization, we face difficulties when updating the product. Since Dell PowerStore's system health check runs correctly, there is a need to bypass the health check during the upgrading process. Sometimes, the replication part of the product doesn't work, and because of this, our organization has to contact Dell's support to fix it. In my organization, we have had to go through two weeks with no replication, which is not very handy for our production environment.

Buyer's Guide
Dell PowerStore
February 2025
Learn what your peers think about Dell PowerStore. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
832,138 professionals have used our research since 2012.

For how long have I used the solution?

I have been using Dell PowerStore for two or three years.

What do I think about the stability of the solution?

My company faces issues when we attempt to update Dell PowerStore, but under normal circumstances, we don't face any issues with the product.

How are customer service and support?

When you have someone on the line from Dell's support team, then everything becomes perfect, especially if they are early to address some of our issues since, in our organization, we have multiple appliances and storage areas, and to maintain it at a level, it's very difficult. My organization needs to create an incident and schedule a call with Dell's support team, which sometimes can be a bit of a rough process.

I rate the technical support a seven out of ten.

How would you rate customer service and support?

Neutral

How was the initial setup?

The implementation phase of the product was not difficult. An engineer from Dell came to our company to install Dell PowerStore, and afterward, we configured the zones and WWNs, and the product started to work perfectly. There were no problems at all with the implementation phase of the product.

I don't know how much time the deployment process takes since one of my colleagues handles it, as I am only a supervisor.

What about the implementation team?

A third-party help was required to install the product.

Which other solutions did I evaluate?

My company chose Dell PowerStore over other products mainly because we have very good contact with Dell in the Netherlands. My company uses the server and storage devices from Dell. Our company's main support is from Dell. My company did take a look at Pure Storage. With the discounts and everything from Dell, my company runs about 30 servers, which cannot be the storage provided by Pure Storage.

What other advice do I have?

In my organization, there were no problems or challenges that we wanted to address through the implementation of Dell PowerStore.

I don't know how much money my organization saved after moving from Dell EMC XtremIO to Dell PowerStore, but I know that we have received some discounts from Dell. I don't know what the prices were when my company chose Dell EMC XtremIO or Dell PowerStore.

My organization doesn't use CloudIQ to manage and analyze Dell PowerStore.

I don't know how my organization assesses Dell PowerStore for its overall energy consumption. I don't know what kind of power it uses for anything.

I know that Dell PowerStore is a bit, if not much, better when it comes to areas like significant data consolidation and footprint reduction when compared to Dell EMC XtremIO. Dell EMC XtremIO was also a very good product for areas like significant data consolidation and footprint reduction.

It is a good product, considering my assessment of Dell Technologies' environmental, social, and governance values. My organization maintains good contacts with Dell, and Dell also supports us by providing good governance.

I rate the overall product an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Head of Information Security at Bank Eskhata
Real User
Top 20
An easy-to-use and fast tool that needs to offer its users a better technical support team
Pros and Cons
  • "Dell PowerStore is an easy and fast tool to work through our company's data."
  • "There are certain shortcomings with the technical support team of Dell PowerStore, where improvements are required."

What is our primary use case?

I use Dell PowerStore in my company as a storage system.

How has it helped my organization?

Dell PowerStore is an easy and fast tool to work through our company's data.

What needs improvement?

Dell PowerStore is not a powerful tool. From an improvement perspective, Dell PowerStore needs to be a more powerful product.

There are certain shortcomings with the technical support team of Dell PowerStore, where improvements are required.

For how long have I used the solution?

I have been using Dell PowerStore for five years.

What do I think about the stability of the solution?

Stability-wise, I rate the solution an eight out of ten.

What do I think about the scalability of the solution?

It is a scalable solution. Scalability-wise, I rate the solution an eight out of ten.

My company is a bulk user of the product and has around 100 users of Dell PowerStore, consisting of eight to ten IT engineers, and the rest are administrators.

My company plans to increase the use of the solution in the future.

How are customer service and support?

With the technical support team of Dell PowerStore, my company faces certain language barriers.

How would you rate customer service and support?

Negative

How was the initial setup?

The product's initial setup is easy.

I rate the product's initial setup a six on a scale of one to ten, where one is an easy setup phase, and ten is a difficult setup phase.

The solution can be deployed within two to four hours.

One person is required for the deployment of Dell PowerStore. Two people are required for the maintenance of Dell PowerStore.

The solution is deployed on an on-premises model.

What's my experience with pricing, setup cost, and licensing?

Dell PowerStore is not a cheap solution.

What other advice do I have?

I would not recommend Dell PowerStore to those who plan to use it.

As the price of the product is high and it is difficult to contact the support, I rate the overall tool a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Dell PowerStore
February 2025
Learn what your peers think about Dell PowerStore. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
832,138 professionals have used our research since 2012.
reviewer1860756 - PeerSpot reviewer
Storage Specialist at a healthcare company with 10,001+ employees
Real User
Great support and great for smaller businesses but needs more maturity
Pros and Cons
  • "The support is very good."
  • "It needs more mature code."

What is our primary use case?

We primarily use the solution as a POC. We have Extreme IOs that we're looking to replace, and this was brought in as a potential replacement for them.

How has it helped my organization?

For our scenario, it doesn't really fit the bill for where we're trying to go. The unit's fine. Unfortunately, it's a relatively greenfield type of product and we're looking for something with a little more robustness that's been in the field more. PowerMax works great, of course, and that's probably what we're going to go to instead. We just decided Power Store was just not going to fit the bill for what we needed. We needed something with a higher tier in the end.

What is most valuable?

The support is very good. 

For smaller shops, the solution is useful. 

What needs improvement?

We felt like this was just kind of a mix of Extreme IO and Unity. We weren't happy with Unity, which is why we weren't going to use Extreme IO. It seems like they just kind of merged two products and made this solution and while I'm sure it's great for smaller shops, we are not a small shop. 

It needs more mature code. 

The VASA plugins for ESX could be enhanced. My understanding is that that is in the roadmap.

For how long have I used the solution?

I've using the solution for about a year. 

What do I think about the stability of the solution?

I'd rate the stability at a three or four out of ten. It could be more stable.  

What do I think about the scalability of the solution?

On a scale from one to ten, I'd rate the solution at a six for scalability.

How are customer service and support?

We've been quite happy with support. they are very good. 

Which solution did I use previously and why did I switch?

We're trying out PowerMax, and will likely move in that direction instead of sticking with this product.

What was our ROI?

We have not witnessed any kind of ROI while using the solution. 

What's my experience with pricing, setup cost, and licensing?

The pricing could be better. I'd rate it four out of ten. 

What other advice do I have?

For new users, I would heavily suggest they evaluate their environment with real-world loads, not synthetic loads, when considering the solution.

I'd rate the product five out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Soltion Architect at Datacom
Reseller
Top 5
Better feature scalability and good value for money but lacking in specialized analytics capabilities
Pros and Cons
  • "Dell PowerStore has good value for money and some scalability features that are better than other products."
  • "Other products have better management and analytics features."

What is our primary use case?

We have used Dell PowerStore for service and storage needs, emphasizing products like VxRail, PowerStore, and our series rack mount servers.

How has it helped my organization?

Dell PowerStore offers good value for money and some feature scalability that is better than other products.

What is most valuable?

Dell PowerStore has good value for money and some scalability features that are better than other products.

What needs improvement?

Dell PowerStore doesn't really have a lot of advantages over other products. It has no special features technically. Other products have better management and analytics features. HP emphasizes much better analytical features.

For how long have I used the solution?

I have used Dell PowerStore for a couple of years, probably about five years.

What do I think about the stability of the solution?

Dell PowerStore is reasonably priced and scales reasonably well. You don't really need to do much maintenance work on it, and it's not different from any other array.

What do I think about the scalability of the solution?

Dell PowerStore's scalability features are better than those of other products. However, there are other products that are better overall.

Which solution did I use previously and why did I switch?

HP is superior in analytics, while Dell is superior in scalability. It depends on which model of array you're talking about.

How was the initial setup?

Dell PowerStore is pretty set and forget. It takes a while to install, but it's not overly complex.

What was our ROI?

Dell PowerStore offers good value for money.

What's my experience with pricing, setup cost, and licensing?

Dell PowerStore is reasonably good value for money. There's nothing special about it technically compared to other products.

Which other solutions did I evaluate?

HP emphasizes much better analytical features compared to Dell.

What other advice do I have?

I'd rate the solution five out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Flag as inappropriate
PeerSpot user
Partner Alliance Manager at inetum-realdolmen
Real User
Top 20
Integrates with APIs, is stable, and reduces our on-prem footprint
Pros and Cons
  • "The most valuable aspects of Dell PowerStore are the promising roadmap, and the interesting features to come."
  • "We have not seen an ROI and it would be good to have an ROI calculator made available by Dell."

What is our primary use case?

We are especially active in the mid-market and use Dell PowerStore for block storage situations and general-purpose storage platforms.

How has it helped my organization?

PowerStore was the promise our customers needed to go further with the evolution of technology. It is also a platform with container architecture that is up to date with actual technology requirements. That is important to our customers.

CloudIQ provides us with one cloud-based platform and integration with APIs. It is a must-have in actual management platforms.

Moving to the cloud has reduced our on-prem footprint.

What is most valuable?

The most valuable aspects of Dell PowerStore are the promising roadmap, and the interesting features to come. In the beginning, it was limited in the number of features but as time went by the feature came as promised. Now it is an enterprise corporate storage platform. There has been a good evolution.

What needs improvement?

We have not seen an ROI and it would be good to have an ROI calculator made available by Dell.

For how long have I used the solution?

I have been using Dell PowerStore for three years.

What do I think about the stability of the solution?

Dell PowerStore does what it promises with no stability issues.

How are customer service and support?

The technical support is okay. Our customers especially in Europe tend to have interesting local contacts that can be a problem. 

Which solution did I use previously and why did I switch?

We previously used EqualLogic but switching to Dell PowerStore felt like the natural evolution since EqualLogic reached its end of life.

What other advice do I have?

I would rate Dell PowerStore nine out of ten. PowerStore is a platform we focus on for the middle markets, which is important in Europe and it does what it has to do. Combined with other Dell solutions like PowerScale it fits the needs of most customers.

In the last two versions, PowerStore has improved on everything it needed to and is now an enterprise-grade platform. It is keeping up with new evolutions like AI which is the most important thing. The position between PowerScale and PowerFlex is important as well.

We are a multi-vendor partner, so we propose solutions to customers based on their needs and likes.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Flag as inappropriate
PeerSpot user
Ahmed Arafat - PeerSpot reviewer
Senior Devops Engineer at Share technologies
Reseller
Top 10
High-performance and high-availability features but support needs improvement
Pros and Cons
  • "Typically, high-performance and high-availability features, such as application snapshots and remote and local replication, are highly valued."
  • "The customer service and support are bad."

What is our primary use case?

Our clients mainly use it for additional workloads in databases and EDI.

What is most valuable?

Typically, high-performance and high-availability features, such as application snapshots and remote and local replication, are highly valued.

What needs improvement?

There is room for improvement in the support. 

For how long have I used the solution?

I have been using Dell PowerStore for over a year.

What do I think about the stability of the solution?

For stability, I would rate Dell PowerStore as a seven out of ten. 

What do I think about the scalability of the solution?

The scalability varies depending on the model. The smaller models are not very scalable, while the larger ones offer better scalability. So it really depends on the specific model. For example, the 400 series models are less scalable.

Our customers are a mix of small, medium, or enterprise businesses. 

How are customer service and support?

The customer service and support are bad. The response time from the support team was not very satisfactory. They also struggled with handling cases from different time zones.

How would you rate customer service and support?

Neutral

How was the initial setup?

I would rate my experience with the initial setup a six out of ten, where one is difficult, and ten is easy. 

What's my experience with pricing, setup cost, and licensing?

I would rate it as a six out of ten, one being cheap and ten being expensive, because pricing depends on the model and negotiation. Sometimes we manage to get good discounts, sometimes not.

It's an all-inclusive license, so there are no additional charges. It's a one-time license fee for the device.

What other advice do I have?

Overall, Dell PowerStore is a good platform, but it's not the best, in my opinion, due to the support issues and stability concerns. 

Additionally, the shift from a storage controller to Dell servers as the controller is not ideal for a storage operating environment. Ultimately, it's a Dell Server working on the software for PowerStore.

Overall, I would rate the solution a seven out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Engineer and Specialist at Proximus Spearit
Real User
Top 20
Helps reduce our energy consumption and footprint while remaining stable
Pros and Cons
  • "The software upgrades are all included for no additional charge."
  • "Dell PowerStore has just caught up to some of the competition by introducing METRO nodes a few months ago while the competition has had the feature for years."

What is our primary use case?

Dell PowerStore is the main storage product we use for our customers. When we sell storage products, Dell PowerStore is always the first one we propose.

How has it helped my organization?

Dell PowerStore has helped our customers have a stable storage solution that never goes down.

We use CloudIQ to analyze and predict when the storage will fill up.

Dell PowerStore is good at reducing energy consumption.

We have seen a four-to-one reduction in our footprint for data consolidation.

We use Dell PowerStore with VMware to plug into vCenter. The integration allows us to create data stores from VMware itself.

What is most valuable?

The software upgrades are all included for no additional charge.

What needs improvement?

Dell PowerStore has just caught up to some of the competition by introducing METRO nodes a few months ago while the competition has had the feature for years. 

For how long have I used the solution?

I have been using Dell PowerStore since its release in 2020.

What do I think about the stability of the solution?

Dell PowerStore is extremely stable.

How are customer service and support?

The technical support has significantly improved from where it was two years ago.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used Dell Compellent but it wasn't stable and Dell PowerStore was replacing it so we eagerly switched.

How was the initial setup?

The implementation is always good except for sometimes having to link PowerStore to the correct CloudIQ because the sales organization doesn't provide us with the correct ID.

What was our ROI?

For our customers, Dell PowerStore is a one-time installation that keeps running with minimal non-disruptive maintenance.

Which other solutions did I evaluate?

We evaluated HPE but PowerStore does what it needs to do and there is no need for other products.

What other advice do I have?

I would rate Dell PowerStore nine out of ten. For a ten they need to surpass their competition.

Our environment consists of a VMware cluster of two, three, or four hosts in a single location.

I would advise my peers to go for it and utilize Dell PowerStore.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller partner
Flag as inappropriate
PeerSpot user
Abdul Rehman Abid - PeerSpot reviewer
Manager Enterprise Solutions at Megaplus
Reseller
Effective end-to-end performance, minimized latency, and responsive support
Pros and Cons
  • "The most valuable features of Dell PowerStore are the support for NVMe and SCM, which provides end-to-end performance and high IOPS, minimizing latency. It is a full-fledged storage solution."
  • "Dell PowerStore is a good solution overall, but some models could support hypervisors better by allowing for more customization and flexibility for customer needs."

What is our primary use case?

Dell PowerStore is primarily used for high-performance applications, such as databases, but it is also suitable for virtualization and other applications.

How has it helped my organization?

Dell PowerStore has helped in resolving latency issues in our applications. Our customers mostly use it to improve performance.

What is most valuable?

The most valuable features of Dell PowerStore are the support for NVMe and SCM, which provides end-to-end performance and high IOPS, minimizing latency. It is a full-fledged storage solution.

What needs improvement?

Dell PowerStore is a good solution overall, but some models could support hypervisors better by allowing for more customization and flexibility for customer needs.

For how long have I used the solution?

I have been using Dell PowerStore for approximately three years.

What do I think about the stability of the solution?

I rate the stability of Dell PowerStore a nine out of ten.

What do I think about the scalability of the solution?

We have five to six customers using this solution and we plan on increasing our customers.

I rate the scalability of Dell PowerStore a nine out of ten.

How are customer service and support?

The technical support from Dell PowerStore has always been good, they respond quickly and you can reach them 24 hours a day seven days a week.

How was the initial setup?

The initial setup of Dell PowerStore requires expertise, but for someone trained in the solution, it's not too complicated.

One person is needed for configuration, and two people are needed for installation and cabling.

What was our ROI?

By using Dell PowerStore's best deduplication and compression features, its ROI is very good.

What's my experience with pricing, setup cost, and licensing?

I rate the price of Dell PowerStore a seven out of ten.

Which other solutions did I evaluate?

We evaluated options like HPE Primera and Huawei Dorado.

Dell PowerStore provides the best performance, deduplication, and compression, although other storage is also supporting these features. However, the Dell PowerStore guarantees 4:1 compression and deduplication, which goes up to 20:1.

What other advice do I have?

If anyone wants to implement Dell PowerStore, I would advise that they seek help from an expert rather than deploying it by themselves.

I rate the scalability of Dell PowerStore a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Buyer's Guide
Download our free Dell PowerStore Report and get advice and tips from experienced pros sharing their opinions.
Updated: February 2025
Buyer's Guide
Download our free Dell PowerStore Report and get advice and tips from experienced pros sharing their opinions.