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Security Officer at Videocon Intelligent Security Private Limited
Real User
Top 5Leaderboard
Good compression and an easy setup but needs more reliable support
Pros and Cons
  • "The compression is excellent."
  • "The support is not very good."

What is our primary use case?

We are using and providing storage. This is all-flash storage. 

What is most valuable?

The compression is excellent. It helps save space and allows us to allocate more space to the client.

The initial setup is easy.

What needs improvement?

The support is not very good. 

It could be more scalable. 

For how long have I used the solution?

I've been using the solution over the last year. 

Buyer's Guide
Dell PowerStore
November 2024
Learn what your peers think about Dell PowerStore. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
817,354 professionals have used our research since 2012.

What do I think about the stability of the solution?

The solution is stable. They did not have a stable version last time. It's better now.

What do I think about the scalability of the solution?

The product is not too scalable. We only have 800 to 900 terabytes. It has a set level of storage available. 

We have four projects using PowerStore. That's 300 to 500 users. 

How are customer service and support?

We haven't had good support help. They are not available and often not very well educated. It's very hard to get an engineer when we need one. Their level three admins are hard to track down. 

Which solution did I use previously and why did I switch?

We've also used HP 3PAR.

How was the initial setup?

The initial setup was very straightforward.

It only takes one to two hours to deploy when you are talking about racking. We just need to mount the solution to the rack and do the physical connecting between everything. We'll also handle the allocation of policies, et cetera.

What's my experience with pricing, setup cost, and licensing?

Customers decide on the capacity and then pay for the solution. they do not have to procure licenses. They may have to pay for extra licenses for external applications. 

What other advice do I have?

We're using the latest version of the solution. 

We're an end-user and provider. 

I'd recommend the solution for small to medium-scale products.

I would rate it seven out of ten. There's not good support here in India, which is an issue. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Solutions Architect/ Consultant at IVT
Consultant
Efficient, good performance for deduplication and compression, and it integrates well with VMware
Pros and Cons
  • "Overall, we're quite happy with the product because we can move the data that is stored on more than 10 of our current storage devices to a single PowerStore."
  • "There is no Synchronize replication feature on the storage."

What is our primary use case?

Most of our PowerStore units are used for VMware VMs and vSphere. We migrated the VMs from our Unity storage.

We have two sites; the data center site (DC) and the disaster recovery (DR) site. We only use the PowerStore on the DC site. The project was put on hold due to COVID but we plan to continue with it this year.

How has it helped my organization?

VMware integration with the product is good. We use vSphere, which is one of the main VMware functions. In addition, we use vSAN for storage, and we have to use the SIEM.

This solution has helped us to simplify our storage operations, although we have a lot of storage devices and too few administrators. Because of this, we're looking for a software solution to assist us with administration. This is something that we will be doing next year.

Overall, we're quite happy with the product because we can move the data that is stored on more than 10 of our current storage devices to a single PowerStore. In terms of efficiency, this solution is the best choice for us.

What is most valuable?

The deduplication and compression features are quite impressive because when we enable this feature on other products, such as HPE 3PAR, we have a lot of latency. With PowerStore, we don't have that issue.

This device is less CPU intensive than the EMC Unity and the HPE 3PAR.

PowerStore supports the iSCSI interface, which we find helpful. We use one for our fiber channel but another one for iSCSI.

What needs improvement?

There is no Synchronize replication feature on the storage.

PowerStore should include more NAS functionality.

For how long have I used the solution?

I have been using EMC products since 2003, although I began using Dell EMC PowerStore only last year.

What do I think about the stability of the solution?

Stability-wise, we have had no issues at all. In the past, all of our EMC products have been stable. We have not had the storage fail or had a faulty port. We have not even had to call support since putting it into production.

What do I think about the scalability of the solution?

We plan to expand our usage in the future. One of our next goals is to purchase a PowerStore for our DR site because we need to have replication for our financial use case. We also plan to replace some of our other storage devices with PowerStore because we need to improve the overall efficiency.

How are customer service and support?

We have not opened a technical support case with Dell for PowerStore but because most of our products are from Dell, we have dealt with them in the past. We have purchased approximately 100 servers from Dell and we have always been quite happy with their support. We don't have any issues with them and I would rate them a ten out of ten.

Every time we have an issue, they work with us to resolve the problem. There has never been a need for a repeat call and we are quite happy with that.

Which solution did I use previously and why did I switch?

We have many Dell EMC Unity storage devices, including the Unity 450 and Unity 650, but we wanted a new, smaller storage unit.  

The main reason that we moved to PowerStore was the compression and deduplication.

How was the initial setup?

The initial setup is easier than other products, such as Unity.

We were able to set up the storage and put it into production within one day. PowerStore is very quick to set up. By comparison, Unity will take at least two days to install.

What's my experience with pricing, setup cost, and licensing?

We are happy with the pricing that we get from Dell.

What other advice do I have?

This solution enables us to add compute and capacity independently, although we have not had to change our configuration.

PowerStore uses machine learning and automation for optimizing resources but we are just starting with it, so I don't know much about these features.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Dell PowerStore
November 2024
Learn what your peers think about Dell PowerStore. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
817,354 professionals have used our research since 2012.
reviewer2403597 - PeerSpot reviewer
IT Infrastructure Engineer at a manufacturing company with 501-1,000 employees
Real User
Top 20
Has a good cyber-resilient approach to data security
Pros and Cons
  • "We used Cloud IQ. The central management and outside support functionality were great since we had systems all over the world."
  • "The solution didn't have all of the features we needed."

What is our primary use case?

Our primary use case is for block storage for VMware. 

How has it helped my organization?

The ease of management is great. It's pretty straightforward and easy if you have some source knowledge. 

What is most valuable?

Initially, the performance caught our attention. It was optimal for block storage. 

We used Cloud IQ. The central management and outside support functionality were great since we had systems all over the world. 

The cyber-resilient approach to data security is good. We used the encryption. We had to do that for compliance. It was sufficient for our cyber team.

We did see a reduction in the footprint while using the product. We were able to go down in rack space and saw some significant downsizing. 

It integrates with VMware well. It's easy. We can easily create data storage with VMware, so we don't always need a storage architect. 

What needs improvement?

The solution didn't have all of the features we needed. There's a strategic decision to move away from it. 

It lacks in SVM functionality.

For how long have I used the solution?

I've used the solution for two or three years. 

What do I think about the stability of the solution?

The solution is mostly stable. We haven't had any issues other than the occasional dick failure. 

What do I think about the scalability of the solution?

We haven't had to scale out just yet.

How are customer service and support?

We initially worked with support during the initial implementation. Beyond that, we've barely used their services. 

Which solution did I use previously and why did I switch?

We did previously use NetApp, formally EMC. We switched based on a company deciosn. The business wanted to go to Dell for all of our hardware. 

How was the initial setup?

The original setup was pretty straightforward.

What about the implementation team?

An engineer from Dell helped with the first installation. However, it was pretty easy, so we were able to handle the rest ourselves. 

Which other solutions did I evaluate?

We looked at Pure Storage. We chose Dell based on ease of use and the ability to have everything under one brand.

What other advice do I have?

I'd rate the solution eight out of ten. On a performance level, it could be improved slightly. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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PeerSpot user
Dusko Petrovic - PeerSpot reviewer
Chairman & CEO at Digit Montenegro
Reseller
Top 10
Reliable solution with comprehensive features and a well-established support base
Pros and Cons
  • "Reliable, with comprehensive features and a well-established support base."
  • "PowerStore's management console could be improved."

What needs improvement?

PowerStore's management console could be improved. In the next release, PowerStore should add more artificial intelligence features.

For how long have I used the solution?

I've been working with PowerStore for a year.

What do I think about the stability of the solution?

PowerStore is stable.

What do I think about the scalability of the solution?

PowerStore is scalable.

How are customer service and support?

Dell's technical support is ok.

How was the initial setup?

The initial setup was straightforward.

What's my experience with pricing, setup cost, and licensing?

PowerStore's pricing is reasonable.

What other advice do I have?

PowerStore is more suitable for enterprise companies than smaller businesses. It is reliable, with comprehensive features and a well-established support base. I would give PowerStore a rating of nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller and partner
PeerSpot user
Ahmed Arafat - PeerSpot reviewer
Senior Devops Engineer at Share technologies
Reseller
Top 10
High-performance and high-availability features but support needs improvement
Pros and Cons
  • "Typically, high-performance and high-availability features, such as application snapshots and remote and local replication, are highly valued."
  • "The customer service and support are bad."

What is our primary use case?

Our clients mainly use it for additional workloads in databases and EDI.

What is most valuable?

Typically, high-performance and high-availability features, such as application snapshots and remote and local replication, are highly valued.

What needs improvement?

There is room for improvement in the support. 

For how long have I used the solution?

I have been using Dell PowerStore for over a year.

What do I think about the stability of the solution?

For stability, I would rate Dell PowerStore as a seven out of ten. 

What do I think about the scalability of the solution?

The scalability varies depending on the model. The smaller models are not very scalable, while the larger ones offer better scalability. So it really depends on the specific model. For example, the 400 series models are less scalable.

Our customers are a mix of small, medium, or enterprise businesses. 

How are customer service and support?

The customer service and support are bad. The response time from the support team was not very satisfactory. They also struggled with handling cases from different time zones.

How would you rate customer service and support?

Neutral

How was the initial setup?

I would rate my experience with the initial setup a six out of ten, where one is difficult, and ten is easy. 

What's my experience with pricing, setup cost, and licensing?

I would rate it as a six out of ten, one being cheap and ten being expensive, because pricing depends on the model and negotiation. Sometimes we manage to get good discounts, sometimes not.

It's an all-inclusive license, so there are no additional charges. It's a one-time license fee for the device.

What other advice do I have?

Overall, Dell PowerStore is a good platform, but it's not the best, in my opinion, due to the support issues and stability concerns. 

Additionally, the shift from a storage controller to Dell servers as the controller is not ideal for a storage operating environment. Ultimately, it's a Dell Server working on the software for PowerStore.

Overall, I would rate the solution a seven out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Abdul Rehman Abid - PeerSpot reviewer
Manager Enterprise Solutions at Megaplus
Reseller
Top 5Leaderboard
Effective end-to-end performance, minimized latency, and responsive support
Pros and Cons
  • "The most valuable features of Dell PowerStore are the support for NVMe and SCM, which provides end-to-end performance and high IOPS, minimizing latency. It is a full-fledged storage solution."
  • "Dell PowerStore is a good solution overall, but some models could support hypervisors better by allowing for more customization and flexibility for customer needs."

What is our primary use case?

Dell PowerStore is primarily used for high-performance applications, such as databases, but it is also suitable for virtualization and other applications.

How has it helped my organization?

Dell PowerStore has helped in resolving latency issues in our applications. Our customers mostly use it to improve performance.

What is most valuable?

The most valuable features of Dell PowerStore are the support for NVMe and SCM, which provides end-to-end performance and high IOPS, minimizing latency. It is a full-fledged storage solution.

What needs improvement?

Dell PowerStore is a good solution overall, but some models could support hypervisors better by allowing for more customization and flexibility for customer needs.

For how long have I used the solution?

I have been using Dell PowerStore for approximately three years.

What do I think about the stability of the solution?

I rate the stability of Dell PowerStore a nine out of ten.

What do I think about the scalability of the solution?

We have five to six customers using this solution and we plan on increasing our customers.

I rate the scalability of Dell PowerStore a nine out of ten.

How are customer service and support?

The technical support from Dell PowerStore has always been good, they respond quickly and you can reach them 24 hours a day seven days a week.

How was the initial setup?

The initial setup of Dell PowerStore requires expertise, but for someone trained in the solution, it's not too complicated.

One person is needed for configuration, and two people are needed for installation and cabling.

What was our ROI?

By using Dell PowerStore's best deduplication and compression features, its ROI is very good.

What's my experience with pricing, setup cost, and licensing?

I rate the price of Dell PowerStore a seven out of ten.

Which other solutions did I evaluate?

We evaluated options like HPE Primera and Huawei Dorado.

Dell PowerStore provides the best performance, deduplication, and compression, although other storage is also supporting these features. However, the Dell PowerStore guarantees 4:1 compression and deduplication, which goes up to 20:1.

What other advice do I have?

If anyone wants to implement Dell PowerStore, I would advise that they seek help from an expert rather than deploying it by themselves.

I rate the scalability of Dell PowerStore a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
IT Administrator at a construction company with 201-500 employees
Real User
There have been multiple problems with stability, yet the performance makes our system faster
Pros and Cons
  • "For access from virtual machines, iSCSI, and NFS, it is very good. It helps increase performance."
  • "The upgrades themselves are running fine, but after the upgrade is when we have a problem. With the update to 1.4, we had a head crash. They told us, 'This is a known issue. Please upgrade to 2.' We upgraded to 2 and, one week later they told us, 'Yeah, there are some issues in 2.0.0. You can lose data. Please upgrade to 2.0.1.' Overall, they need to make the system stable."

What is our primary use case?

We use it for machines from VMware vCenter which we keep separate from the PowerStore. It is only the storage. They are connected with iSCSI and NFS. We have no virtual machines directly on the PowerStore.

How has it helped my organization?

We are very impressed by the power of the system. We have gained performance for all our virtual machines and our system is running very fast.

Another benefit, for us, is the dedupe rate.

What is most valuable?

For access from virtual machines, iSCSI, and NFS, it is very good. It helps increase performance.

Also, the live dedupe application is very good.

What needs improvement?

In the first weeks, we had some problems with the dedupe. According to the warranty, we should have had a dedupe rate of at least two and we had not reached this value. We got an additional hard disk to match the planned capacity of the system and this helped a lot. We got to a dedupe rate of 1.9, and this was very good.

What we are missing is the monitoring. We cannot implement the health check of the system in our monitoring system. We have to open the PowerStore GUI every day.

Also, we have tried to install a separate virtual machine to integrate PowerStore to vCenter. VMware then provides a virtual machine with Photon OS. We have done this integration two times and it has run for some weeks. Then it stops working and I don't know why. We have not used it again. It has nice features and has saved a lot of time and creates a good integration, but it needs to be more stable.

Overall, they need to make the system stable. Again and again, we have problems with upgrades. The upgrades themselves are running fine, but after the upgrade is when we have a problem. With the update to 1.4, we had a head crash. They told us, "This is a known issue. Please upgrade to 2." We upgraded to 2 and, one week later they told us, "Yeah, there are some issues in 2.0.0. You can lose data. Please upgrade to 2.0.1." Overall, they need to make the system stable.

I try to avoid updates for such important, central systems. They require downtime for the whole company, as this is our only storage. It's not good to do so many upgrades. I have used other storage systems and, with them, it was never necessary to do so many upgrades in one year. Last year, I did four upgrades for the PowerStore but I have never done four upgrades over the lifetime of other storage systems. They have run four, five, or six years, sometimes more. I have never patched so often as I have with PowerStore.

For how long have I used the solution?

We have been using Dell EMC PowerStore since December of last year, so almost a year.

What do I think about the stability of the solution?

The problem is the stability. We have a single system and on three occasions we have had unplanned head reboots because of a software failure. The positive side is that there was no impact as a result because there are two heads. It's not good to reboot a head, and we have submitted tickets about it, but the performance and the failover have been good.

What do I think about the scalability of the solution?

We only have a single machine and we are currently using half of the hard disk slots. We have asked for an upgrade for the rest of the hard disks but, from my point of view, it costs too much. We have 12 to 15 hard disks inside and if we try to upgrade only the hard disks, it costs the same as the complete system. This is something I don't understand. It makes no sense. Buying 16 hard disks with storage costs about €40,000 and buying only 16 hard disks costs the same.

How are customer service and support?

Dell EMC's first-level technical support is very fast and they communicate well. Sometimes they explain things so I can understand why something is working the way it is. But currently, we have a ticket at the second level and for two weeks I have had no answer. 

The issue is that each day we get a message from the storage, every three hours, telling us the network connectivity is lost. I don't know if this is true or not, and whether it is a failure. That is the ticket at level two but I have had no information about its status.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I have used NetApp as well as HPE in the past. In this company, they replaced NetApp with PowerStore because the NetApp system was slow. The dedupe needed much improvement. If they stopped the dedupe, then the system power would go down. And the backup procedure took a lot of time. With PowerStore we have reduced the time for the backup by half or more.

In terms of the decision process to go with PowerStore, I was not working here at the time. After I started the company said, "Okay, in two weeks we are getting new storage. Please integrate it into our infrastructure." I know they needed a more powerful storage system and they wanted an upgrade option for the system.

How was the initial setup?

The integration of PowerStore into our existing environment was very straightforward. We had an external partner that helped us, but we had prepared the system in a test environment. We took that system and put it into the production system in about eight hours and the system was running. We then started to migrate the machines. It was a good implementation process and very fast.

We have two administrators of the solution. They are working with the system full-time handling requests to change hard disks or volumes, and they create new volumes. Across the company we have about 300 users using virtual machines and virtual desktops that are stored on the PowerStore.

What other advice do I have?

The performance of PowerStore is good, but I don't feel the software is completely ready. We have upgraded the system and have had failures on the system. I have never seen as many head crashes on other systems as we have had on the PowerStore in the last year. The system is fast but not stable enough.

I would not buy the system again. You should wait some years until the software is ready and doesn't have a new software release every two months.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
CTO at a university with 1,001-5,000 employees
Real User
Gives us performance and flexibility, and has completely changed our scientific computation environment
Pros and Cons
  • "Gives us flexibility, performance, and ease of use. It also has some very good compression capabilities. We were looking for a solution that was easy to install in our VMware environment, that was flexible. PowerStore X is a type of a VMware cluster that you install inside your environment. If you have a VMware environment, like we have in production, it's easy to install and use."
  • "Where the system needs to improve is by adding more enterprise features like replication on other sites. We would also like it to be much more aligned with the VMware version. For example, today we have two different versions of VMware ESXi running to keep the PowerStore online. It would be better if the software cycling was faster."

What is our primary use case?

The use case for this solution is based on VMware and that is why we chose PowerStore X. During the first period of the pandemic, we decided to use our VMware infrastructure for HPC workloads. We were looking for high-performance storage that could be inserted inside our VMware environment in an easy way. PowerStore, which had just been announced, seemed like the right solution and so we decided to buy. We have this storage environment inside the virtual HPC.

In our environment we are doing medical analysis related to genomic workloads. The data are acquired remotely from experiments and stored on the PowerStore. The PowerStore is exposed to the user through virtual machines, and the data are analyzed in this environment.

How has it helped my organization?

During the pandemic, we were looking for something that could easily increase our scientific computing capabilities. It was not for something related to our university's enterprise applications. We were looking for something that was easy to provide inside our virtual scientific computation environment. PowerStore was really the best we could buy. And it has changed things completely. Our scientific computations were traditional before, in the sense of NFS or traditional HPC. PowerStore, now, is a key factor for the virtual HPC environment that we have.

Also, the solution's Anytime Upgrade program is a key factor so that we can keep the storage upgraded without any downtime. We have experienced some software upgrades on the system over the last year, and everything has run quite smoothly and we are very happy about that. I expect the Anytime Upgrade program will save us money and it saves time, for sure. It's difficult, in our environment, to estimate how much time this program has saved us because we don't typically track the time we spend. But if you take into account the fact that the upgrade is almost automatic, almost without people intervening, that is the reason we save time. You can schedule an upgrade, so you know when you are upgrading, but you don't need people looking into it. We save the amount of time people would typically have to devote to an upgrade.

We bought the PowerStore for performance and flexibility, and we are 100 percent satisfied with both.

What is most valuable?

  • Flexibility
  • Performance
  • Easy of use

It also has some very good compression capabilities. 

We were looking for a solution that was easy to install in our VMware environment, that was flexible. PowerStore X is a type of a VMware cluster that you install inside your environment. If you have a VMware environment, like we have in production, it's easy to install and use.

It enables us to add compute or capacity independently. We have also deployed some apps on PowerStore, even though the PowerStore we have is not the biggest one you can buy. One of the main characteristics of PowerStore is that it is like another piece of VMware, so you can run applications on top, applications that have direct access to the storage. The ability to add compute or capacity independently is great because it adds more flexibility to our environment. You are not adding only storage, but you're adding some not-so-big computing capability. You have the possibility of adding some virtual machines, running NVMe storage, and that is a real plus for this solution.

In addition, PowerStore's built-in intelligence for helping to simplify IT operations is incredible. When we approached PowerStore, we had an idea that it was a normative platform, but we were impressed by the capability of the solution. It's probably one of the best pieces of storage that we have installed here.

What needs improvement?

Where the system needs to improve is by adding more enterprise features like replication on other sites. We would also like it to be much more aligned with the VMware version. For example, today we have two different versions of VMware ESXi running to keep the PowerStore online. It would be better if the software cycling was faster.

For how long have I used the solution?

We have been using Dell EMC PowerStore for almost a year. 

What do I think about the stability of the solution?

It's a stable solution.

What do I think about the scalability of the solution?

PowerStore is the latest and the best technology available. The design for scalability of the solution is perfect. It's something that can grow vertically and horizontally, by design. Of course, it's NVMe storage, so it's not cheap. You can expand the solution using less expensive storage upgrades in the PowerStore, so it's very good. By design, it's a wonderful machine. Of course, if you want to go all-NVMe, you have to be able to afford it.

How are customer service and technical support?

Dell EMC's customer and technical support are the best in the market, for sure. We have almost all the Dell EMC solutions here, so we know the support very well and it is absolutely the best in the market.

How was the initial setup?

The installation was quite smooth and easy. After one week, everything was up and running.

What about the implementation team?

The installation was done by Dell EMC people and us, together. Our experience with them was incredible, as usual. We have several types of Dell EMC storage here, so we know their abilities. Everything was smooth.

What was our ROI?

ROI was a key factor for us, for this infrastructure. We have seen ROI in that we have been able to give our researchers an environment that they didn't have before. It has been a complete success. It's a completely new environment. We didn't have anything similar before. Every cent spent has been worth it.

What's my experience with pricing, setup cost, and licensing?

The price is not cheap, but it's worth it for the features you get from the storage. If you can afford it, you are probably buying the best solution that you can have for this virtual environment.

Which other solutions did I evaluate?

For this environment, PowerStore was almost unique when we chose it, so we did not evaluate other solutions.

What other advice do I have?

We weren't concerned that PowerStore is a relatively new platform. We were not inserting it in an enterprise environment. We were inserting it in a scientific computing environment, which is where we tend to install all the latest technologies. It was not a problem.

If you have a production VMware environment, the platform is no longer new and is probably the most flexible performance storage system that you can buy today.

We are not using the solution's load balancing at the moment but it's something that we are looking into. We use PowerStore's built-in VMware hypervisor to run VMs and virtualized applications, but we are not using it at the edge. We know that is one of the capabilities of this kind of solution, but we are using it in our central computing facility.

We experienced some small issues, but the virtual machine was new. But our choice was a good one. The machine is easy to use, the performance is there, and we are happy.

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
Download our free Dell PowerStore Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
Buyer's Guide
Download our free Dell PowerStore Report and get advice and tips from experienced pros sharing their opinions.