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reviewer2402937 - PeerSpot reviewer
BDM at a tech services company with 501-1,000 employees
Real User
Top 20
Improves efficiency, reduces power consumption, and our footprint
Pros and Cons
  • "The most valuable feature is the functionality of the integration between the storage and the domain."
  • "Dell PowerStore currently only allows us to copy data from our main production system to the disaster recovery site."

What is our primary use case?

We use Dell PowerStore for virtualization.

Our customers implement PowerStore for its performance and the possibility to utilize AI in the future.

How has it helped my organization?

CloudIQ improves efficiency by allowing our customers to manage their systems from one place.

PowerStore does not consume a lot of power which is great for our enterprise customers but in Italy, our customers are usually small and medium businesses and are not too concerned about the power consumption because they only run two PowerStores.

Some of our customers have seen PowerStore's four-to-one data reduction. This has reduced our customer's footprint by three to one.

What is most valuable?

The most valuable feature is the functionality of the integration between the storage and the domain. Also, the possibility of having snapshots and synchronous replication is valuable. This is helpful for our enterprise customers because they need to replicate their data.

The most important thing is for Dell RND to continue to be innovative. 

What needs improvement?

Dell PowerStore currently only allows us to copy data from our main production system to the disaster recovery site. Dell PowerStore needs to add two-way replication to include data from the DR to the production site.

Buyer's Guide
Dell PowerStore
March 2025
Learn what your peers think about Dell PowerStore. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
841,152 professionals have used our research since 2012.

For how long have I used the solution?

I have been using Dell PowerStore for four years.

What do I think about the stability of the solution?

Dell PowerStore is stable.

What do I think about the scalability of the solution?

Dell PowerStore scalability is good because we can change parts and the controller if required. The parts are swappable.

How are customer service and support?

We have used the technical support and professional services of Dell. They have been good to work with.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have also worked with HP and IBM storage solutions but most of my customers are already Dell users and prefer PowerStore.

How was the initial setup?

Although I don't have direct experience with the deployment, our technician has told me it is simple and can be done with a few clicks.

What was our ROI?

Our customers see a return on investment in terms of time savings because the setup is simple. The initial cost may be higher for PowerStore than some others but the life cycle is longer which makes up for it.

What's my experience with pricing, setup cost, and licensing?

The price is right. The software features are included in the pricing without any additional purchase requirements.

What other advice do I have?

I would rate Dell PowerStore nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Distributor
PeerSpot user
reviewer2403036 - PeerSpot reviewer
Principle Technology Services Engineer at a manufacturing company with 10,001+ employees
Real User
Top 20
Simple user interface and easy to implement
Pros and Cons
  • "Dell PowerStore is very simple to implement, and its user interface is very simple."

    What is our primary use case?

    We're using the solution for a specific application called Boomi for data analytics.

    How has it helped my organization?

    The application was running on an Isilon, and we needed an NFS mount. Since the solution was performing very poorly, we chose Dell PowerStore with the NVMe disk, which solved our performance issue.

    The overall energy consumption seems comparable to other products in the same class.

    Performance was the biggest challenge we were looking to address by implementing Dell PowerStore. We were running our application on an Isilon, and it just couldn't perform because it was a very chatty application with high transactions.

    What is most valuable?

    Dell PowerStore is very simple to implement, and its user interface is very simple.

    For how long have I used the solution?

    I have been using Dell PowerStore for four months.

    What do I think about the stability of the solution?

    Dell PowerStore is a stable solution.

    What do I think about the scalability of the solution?

    Dell PowerStore is a scalable solution.

    How are customer service and support?

    The solution’s technical support is pretty decent.

    How would you rate customer service and support?

    Positive

    What about the implementation team?

    We implemented the solution through a reseller, CDW. Our experience with them for the implementation of Dell PowerStore was fine.

    What's my experience with pricing, setup cost, and licensing?

    The solution's price was comparable to other products for the use case, size, and setup. We did go with the NVMe disc and looked to do a capacity upgrade at one point.

    What other advice do I have?

    Overall, I rate the solution a nine out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Dell PowerStore
    March 2025
    Learn what your peers think about Dell PowerStore. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
    841,152 professionals have used our research since 2012.
    reviewer2403597 - PeerSpot reviewer
    IT Infrastructure Engineer at a manufacturing company with 501-1,000 employees
    Real User
    Top 20
    Has a good cyber-resilient approach to data security
    Pros and Cons
    • "We used Cloud IQ. The central management and outside support functionality were great since we had systems all over the world."
    • "The solution didn't have all of the features we needed."

    What is our primary use case?

    Our primary use case is for block storage for VMware. 

    How has it helped my organization?

    The ease of management is great. It's pretty straightforward and easy if you have some source knowledge. 

    What is most valuable?

    Initially, the performance caught our attention. It was optimal for block storage. 

    We used Cloud IQ. The central management and outside support functionality were great since we had systems all over the world. 

    The cyber-resilient approach to data security is good. We used the encryption. We had to do that for compliance. It was sufficient for our cyber team.

    We did see a reduction in the footprint while using the product. We were able to go down in rack space and saw some significant downsizing. 

    It integrates with VMware well. It's easy. We can easily create data storage with VMware, so we don't always need a storage architect. 

    What needs improvement?

    The solution didn't have all of the features we needed. There's a strategic decision to move away from it. 

    It lacks in SVM functionality.

    For how long have I used the solution?

    I've used the solution for two or three years. 

    What do I think about the stability of the solution?

    The solution is mostly stable. We haven't had any issues other than the occasional dick failure. 

    What do I think about the scalability of the solution?

    We haven't had to scale out just yet.

    How are customer service and support?

    We initially worked with support during the initial implementation. Beyond that, we've barely used their services. 

    Which solution did I use previously and why did I switch?

    We did previously use NetApp, formally EMC. We switched based on a company deciosn. The business wanted to go to Dell for all of our hardware. 

    How was the initial setup?

    The original setup was pretty straightforward.

    What about the implementation team?

    An engineer from Dell helped with the first installation. However, it was pretty easy, so we were able to handle the rest ourselves. 

    Which other solutions did I evaluate?

    We looked at Pure Storage. We chose Dell based on ease of use and the ability to have everything under one brand.

    What other advice do I have?

    I'd rate the solution eight out of ten. On a performance level, it could be improved slightly. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    reviewer2318379 - PeerSpot reviewer
    Coordinator Team Infrastructure at a tech services company with 11-50 employees
    Real User
    Top 20
    Offers great speed and deduplication functionality to users
    Pros and Cons
    • "The deduplication functionality provided by the solution is fairly good. The speed offered by the product is enough for our organization."
    • "After the smooth launch of the product in our company, only the areas around upgrades are a bit problematic. In our organization, we face difficulties when updating the product."

    What is our primary use case?

    I use Dell PowerStore in my organization mainly for our server environment, so all of our virtual servers run on it. I also use Dell PowerStore in my organization to clone our environment to a test environment and some storage devices. The aforementioned details explain the main reason why our organization prefers Dell PowerStore.

    How has it helped my organization?

    With new features in the product, my organization hopes to get some more output. When our organization moved Dell EMC XtremIO to Dell PowerStore, we knew that the functionalities revolving around cloning and copies would become a little slower, but we made the decision to do so because it was cheaper for our environment, making it a cost-based decision.

    What is most valuable?

    The deduplication functionality provided by the solution is fairly good. The speed offered by the product is enough for our organization. Our organization also has Dell EMC XtremIO, which is a bit faster, though Dell PowerStore alone is more than enough for us.

    What needs improvement?

    After the smooth launch of the product in our company, only the areas around upgrades are a bit problematic. In our organization, we face difficulties when updating the product. Since Dell PowerStore's system health check runs correctly, there is a need to bypass the health check during the upgrading process. Sometimes, the replication part of the product doesn't work, and because of this, our organization has to contact Dell's support to fix it. In my organization, we have had to go through two weeks with no replication, which is not very handy for our production environment.

    For how long have I used the solution?

    I have been using Dell PowerStore for two or three years.

    What do I think about the stability of the solution?

    My company faces issues when we attempt to update Dell PowerStore, but under normal circumstances, we don't face any issues with the product.

    How are customer service and support?

    When you have someone on the line from Dell's support team, then everything becomes perfect, especially if they are early to address some of our issues since, in our organization, we have multiple appliances and storage areas, and to maintain it at a level, it's very difficult. My organization needs to create an incident and schedule a call with Dell's support team, which sometimes can be a bit of a rough process.

    I rate the technical support a seven out of ten.

    How would you rate customer service and support?

    Neutral

    How was the initial setup?

    The implementation phase of the product was not difficult. An engineer from Dell came to our company to install Dell PowerStore, and afterward, we configured the zones and WWNs, and the product started to work perfectly. There were no problems at all with the implementation phase of the product.

    I don't know how much time the deployment process takes since one of my colleagues handles it, as I am only a supervisor.

    What about the implementation team?

    A third-party help was required to install the product.

    Which other solutions did I evaluate?

    My company chose Dell PowerStore over other products mainly because we have very good contact with Dell in the Netherlands. My company uses the server and storage devices from Dell. Our company's main support is from Dell. My company did take a look at Pure Storage. With the discounts and everything from Dell, my company runs about 30 servers, which cannot be the storage provided by Pure Storage.

    What other advice do I have?

    In my organization, there were no problems or challenges that we wanted to address through the implementation of Dell PowerStore.

    I don't know how much money my organization saved after moving from Dell EMC XtremIO to Dell PowerStore, but I know that we have received some discounts from Dell. I don't know what the prices were when my company chose Dell EMC XtremIO or Dell PowerStore.

    My organization doesn't use CloudIQ to manage and analyze Dell PowerStore.

    I don't know how my organization assesses Dell PowerStore for its overall energy consumption. I don't know what kind of power it uses for anything.

    I know that Dell PowerStore is a bit, if not much, better when it comes to areas like significant data consolidation and footprint reduction when compared to Dell EMC XtremIO. Dell EMC XtremIO was also a very good product for areas like significant data consolidation and footprint reduction.

    It is a good product, considering my assessment of Dell Technologies' environmental, social, and governance values. My organization maintains good contacts with Dell, and Dell also supports us by providing good governance.

    I rate the overall product an eight out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Head of Information Security at Bank Eskhata
    Real User
    Top 20
    An easy-to-use and fast tool that needs to offer its users a better technical support team
    Pros and Cons
    • "Dell PowerStore is an easy and fast tool to work through our company's data."
    • "There are certain shortcomings with the technical support team of Dell PowerStore, where improvements are required."

    What is our primary use case?

    I use Dell PowerStore in my company as a storage system.

    How has it helped my organization?

    Dell PowerStore is an easy and fast tool to work through our company's data.

    What needs improvement?

    Dell PowerStore is not a powerful tool. From an improvement perspective, Dell PowerStore needs to be a more powerful product.

    There are certain shortcomings with the technical support team of Dell PowerStore, where improvements are required.

    For how long have I used the solution?

    I have been using Dell PowerStore for five years.

    What do I think about the stability of the solution?

    Stability-wise, I rate the solution an eight out of ten.

    What do I think about the scalability of the solution?

    It is a scalable solution. Scalability-wise, I rate the solution an eight out of ten.

    My company is a bulk user of the product and has around 100 users of Dell PowerStore, consisting of eight to ten IT engineers, and the rest are administrators.

    My company plans to increase the use of the solution in the future.

    How are customer service and support?

    With the technical support team of Dell PowerStore, my company faces certain language barriers.

    How would you rate customer service and support?

    Negative

    How was the initial setup?

    The product's initial setup is easy.

    I rate the product's initial setup a six on a scale of one to ten, where one is an easy setup phase, and ten is a difficult setup phase.

    The solution can be deployed within two to four hours.

    One person is required for the deployment of Dell PowerStore. Two people are required for the maintenance of Dell PowerStore.

    The solution is deployed on an on-premises model.

    What's my experience with pricing, setup cost, and licensing?

    Dell PowerStore is not a cheap solution.

    What other advice do I have?

    I would not recommend Dell PowerStore to those who plan to use it.

    As the price of the product is high and it is difficult to contact the support, I rate the overall tool a seven out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    reviewer1860756 - PeerSpot reviewer
    Storage Specialist at a healthcare company with 10,001+ employees
    Real User
    Great support and great for smaller businesses but needs more maturity
    Pros and Cons
    • "The support is very good."
    • "It needs more mature code."

    What is our primary use case?

    We primarily use the solution as a POC. We have Extreme IOs that we're looking to replace, and this was brought in as a potential replacement for them.

    How has it helped my organization?

    For our scenario, it doesn't really fit the bill for where we're trying to go. The unit's fine. Unfortunately, it's a relatively greenfield type of product and we're looking for something with a little more robustness that's been in the field more. PowerMax works great, of course, and that's probably what we're going to go to instead. We just decided Power Store was just not going to fit the bill for what we needed. We needed something with a higher tier in the end.

    What is most valuable?

    The support is very good. 

    For smaller shops, the solution is useful. 

    What needs improvement?

    We felt like this was just kind of a mix of Extreme IO and Unity. We weren't happy with Unity, which is why we weren't going to use Extreme IO. It seems like they just kind of merged two products and made this solution and while I'm sure it's great for smaller shops, we are not a small shop. 

    It needs more mature code. 

    The VASA plugins for ESX could be enhanced. My understanding is that that is in the roadmap.

    For how long have I used the solution?

    I've using the solution for about a year. 

    What do I think about the stability of the solution?

    I'd rate the stability at a three or four out of ten. It could be more stable.  

    What do I think about the scalability of the solution?

    On a scale from one to ten, I'd rate the solution at a six for scalability.

    How are customer service and support?

    We've been quite happy with support. they are very good. 

    Which solution did I use previously and why did I switch?

    We're trying out PowerMax, and will likely move in that direction instead of sticking with this product.

    What was our ROI?

    We have not witnessed any kind of ROI while using the solution. 

    What's my experience with pricing, setup cost, and licensing?

    The pricing could be better. I'd rate it four out of ten. 

    What other advice do I have?

    For new users, I would heavily suggest they evaluate their environment with real-world loads, not synthetic loads, when considering the solution.

    I'd rate the product five out of ten. 

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Partner Alliance Manager at inetum-realdolmen
    Real User
    Top 20
    Integrates with APIs, is stable, and reduces our on-prem footprint
    Pros and Cons
    • "The most valuable aspects of Dell PowerStore are the promising roadmap, and the interesting features to come."
    • "We have not seen an ROI and it would be good to have an ROI calculator made available by Dell."

    What is our primary use case?

    We are especially active in the mid-market and use Dell PowerStore for block storage situations and general-purpose storage platforms.

    How has it helped my organization?

    PowerStore was the promise our customers needed to go further with the evolution of technology. It is also a platform with container architecture that is up to date with actual technology requirements. That is important to our customers.

    CloudIQ provides us with one cloud-based platform and integration with APIs. It is a must-have in actual management platforms.

    Moving to the cloud has reduced our on-prem footprint.

    What is most valuable?

    The most valuable aspects of Dell PowerStore are the promising roadmap, and the interesting features to come. In the beginning, it was limited in the number of features but as time went by the feature came as promised. Now it is an enterprise corporate storage platform. There has been a good evolution.

    What needs improvement?

    We have not seen an ROI and it would be good to have an ROI calculator made available by Dell.

    For how long have I used the solution?

    I have been using Dell PowerStore for three years.

    What do I think about the stability of the solution?

    Dell PowerStore does what it promises with no stability issues.

    How are customer service and support?

    The technical support is okay. Our customers especially in Europe tend to have interesting local contacts that can be a problem. 

    Which solution did I use previously and why did I switch?

    We previously used EqualLogic but switching to Dell PowerStore felt like the natural evolution since EqualLogic reached its end of life.

    What other advice do I have?

    I would rate Dell PowerStore nine out of ten. PowerStore is a platform we focus on for the middle markets, which is important in Europe and it does what it has to do. Combined with other Dell solutions like PowerScale it fits the needs of most customers.

    In the last two versions, PowerStore has improved on everything it needed to and is now an enterprise-grade platform. It is keeping up with new evolutions like AI which is the most important thing. The position between PowerScale and PowerFlex is important as well.

    We are a multi-vendor partner, so we propose solutions to customers based on their needs and likes.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
    PeerSpot user
    Ahmed Arafat - PeerSpot reviewer
    Senior Devops Engineer at Share technologies
    Reseller
    Top 10
    High-performance and high-availability features but support needs improvement
    Pros and Cons
    • "Typically, high-performance and high-availability features, such as application snapshots and remote and local replication, are highly valued."
    • "The customer service and support are bad."

    What is our primary use case?

    Our clients mainly use it for additional workloads in databases and EDI.

    What is most valuable?

    Typically, high-performance and high-availability features, such as application snapshots and remote and local replication, are highly valued.

    What needs improvement?

    There is room for improvement in the support. 

    For how long have I used the solution?

    I have been using Dell PowerStore for over a year.

    What do I think about the stability of the solution?

    For stability, I would rate Dell PowerStore as a seven out of ten. 

    What do I think about the scalability of the solution?

    The scalability varies depending on the model. The smaller models are not very scalable, while the larger ones offer better scalability. So it really depends on the specific model. For example, the 400 series models are less scalable.

    Our customers are a mix of small, medium, or enterprise businesses. 

    How are customer service and support?

    The customer service and support are bad. The response time from the support team was not very satisfactory. They also struggled with handling cases from different time zones.

    How would you rate customer service and support?

    Neutral

    How was the initial setup?

    I would rate my experience with the initial setup a six out of ten, where one is difficult, and ten is easy. 

    What's my experience with pricing, setup cost, and licensing?

    I would rate it as a six out of ten, one being cheap and ten being expensive, because pricing depends on the model and negotiation. Sometimes we manage to get good discounts, sometimes not.

    It's an all-inclusive license, so there are no additional charges. It's a one-time license fee for the device.

    What other advice do I have?

    Overall, Dell PowerStore is a good platform, but it's not the best, in my opinion, due to the support issues and stability concerns. 

    Additionally, the shift from a storage controller to Dell servers as the controller is not ideal for a storage operating environment. Ultimately, it's a Dell Server working on the software for PowerStore.

    Overall, I would rate the solution a seven out of ten. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer:
    PeerSpot user
    Buyer's Guide
    Download our free Dell PowerStore Report and get advice and tips from experienced pros sharing their opinions.
    Updated: March 2025
    Buyer's Guide
    Download our free Dell PowerStore Report and get advice and tips from experienced pros sharing their opinions.