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System Engineer at NTS Deutschland GmbH
Real User
Top 20
Helps reduce energy consumption and our customer's footprint
Pros and Cons
  • "The most valuable feature is the unwavering performance."
  • "It would be helpful for us to have support for the S3 protocol because our main competitor has the S3 protocol in their system."

What is our primary use case?

We are a Dell partner and have been installing PowerStores since the beginning of their release. Austria is a small market so we usually deploy PowerStore 1200 and for smaller installations, we deploy PowerStore 500. We have a few customers that use PowerStore 3200.

The primary use case for PowerStore is typical block storage for VMware environments and for SQL and Microsoft bare metal systems.

How has it helped my organization?

We use CloudIQ to manage our customers. It is useful for us to predict the capacity and monitor performance.

PowerStore helps reduce energy consumption for our clients.

PowerStore helps reduce our client's footprint by up to four times.

We see a data reduction of three point five to one typically for our customers.

What is most valuable?

The most valuable feature is the unwavering performance. It is a fast system that is reliable. The entire Dell ecosystem offers good integration with powerful tech.

What needs improvement?

It would be helpful for us to have support for the S3 protocol because our main competitor has the S3 protocol in their system. We lost a few teams because of the requirements of S3, so maybe that could be added to their roadmap.

Dell's data reduction guarantee, initially straightforward for claiming additional storage, has become more complex. Their current analysis digs deeper into data composition, and some customers with encrypted data have been denied additional storage under the guarantee.

Buyer's Guide
Dell PowerStore
December 2024
Learn what your peers think about Dell PowerStore. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
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For how long have I used the solution?

I have been using Dell PowerStore for three years.

What do I think about the stability of the solution?

Dell PowerStore is stable.

What do I think about the scalability of the solution?

Dell PowerStore scalability is a big advantage because we can scale out if we install two or three appliances in the cluster using scale-up architecture and also scale up to four enclosures.

How are customer service and support?

The Dell support is good. We have good experience starting with the Dell support portal.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We are a Dell partner but we also sell NetApp systems. NetApp was an early developer of QLC drives which Dell has only recently started to use with their first shipment going out in July of 2024. The pros of PowerStore are the performance, reliability, and flexibility. We can increase our storage pool by one SSD. Other vendors require a minimum of five SSDs or a bank to grow.

What's my experience with pricing, setup cost, and licensing?

Dell PowerStore is affordable and the license is just a face license which is great.

What other advice do I have?

I would rate Dell PowerStore eight out of ten.  

Dell PowerStore four point zero now can automatically replicate file services. This is an important feature of our customers but we have yet to upgrade to the latest version.

In Austria, we have installed one-half with about 15 to 20 times eight terabyte SSDs. So that means an effective capacity between 100 terabytes and 500 terabytes.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Vmware Vsphere System Engineer at a retailer with 10,001+ employees
Real User
Top 20
Ensures high availability but offers similar functionality at a higher cost
Pros and Cons
  • "We have implemented Dell PowerStore for small sites needing mirrored storage. To ensure high availability, the storage is set up in two different locations, possibly in the same building but far apart."
  • "Dell PowerStore is too expensive, and it could be less complicated. It isn't as user-friendly as other options, especially regarding the user interface."

What is our primary use case?

We have implemented Dell PowerStore for small sites needing mirrored storage. To ensure high availability, the storage is set up in two different locations, possibly in the same building but far apart.

For example, when you have a large warehouse that could have almost 800 meters between the server rooms, we put one in one server room and one in the other. If something happens to the one on one side of the building, you still have the other one.

How has it helped my organization?

There have been no significant benefits to the organization because Dell PowerStore is expensive, and we have found that it offers the same functionality as other storage solutions.

What is most valuable?

Powerstore's cyber-resilient approach protects our data well. We haven't had any problems. 

What needs improvement?

Dell PowerStore is too expensive, and it could be less complicated. It isn't as user-friendly as other options, especially regarding the user interface.

For how long have I used the solution?

We have been using Dell PowerStore for about one year.

What do I think about the stability of the solution?

It is hard to know how stable PowerStore servers are since we've only used it for a year, but they have worked so far. 

How are customer service and support?

We contacted them once about to test a VxRail solution. That was quick, and it was working, so it's hard to gauge their support. 

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We also use Nimble Storage for other sites. They likely decided to use Dell based on server pricing and simplifying purchases by choosing the same vendor for storage. However, we are considering returning to Nimble Storage.

What's my experience with pricing, setup cost, and licensing?

Dell PowerStore is too expensive for what it does.

Which other solutions did I evaluate?

Currently, we are exploring Huawei solutions because they offer the same thing for a third of the price. 

What other advice do I have?

I rate Dell PowerStore Rack Servers seven out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
Dell PowerStore
December 2024
Learn what your peers think about Dell PowerStore. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,053 professionals have used our research since 2012.
Team Leader, Operating Systems at a computer software company with 5,001-10,000 employees
Real User
Top 20
Offers a high compression ratio, great uptime, and reliability
Pros and Cons
  • "PowerStore's compression ratio is a valuable feature for our VMs because it gives us a lot back."

    What is our primary use case?

    We use private cloud solutions. We have 80-plus setups, and PowerStore is in all of our smaller sites for databases, backups, and VM instances.

    We implemented PowerStore for its reliability. We know what we get with it and have specific requirements for uptime.

    How has it helped my organization?

    Dell PowerStore has improved our uptime. The availability is excellent. We had different Dell EMC storage solutions since the beginning of our company and with PowerStore we have had zero incidents.

    PowerStore helps reduce our footprint. For example, if we compare it with Dell VNX storage, we need up to four times less space for the same if not more terabytes. The ratio for PowerStore may even be higher than four to one because the last time we compared the compression rate, it was four point six to one. 

    What is most valuable?

    PowerStore's compression ratio is a valuable feature for our VMs because it gives us a lot back. It is also easily configurable and we have it fully automated, so the API helps a lot.

    For how long have I used the solution?

    We got our first Dell PowerStore for testing before it was listed as a product.

    What do I think about the stability of the solution?

    Dell PowerStore is stable.

    What do I think about the scalability of the solution?

    Dell PowerStore is scalable but we did our analysis at the start and have not needed to scale. We replace the storage after five years. 

    How are customer service and support?

    The technical support is good.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We previously used VNX, VNX2, Unity, and at some point EMC XtremIO. We didn't like the XtremIO because it had an incident. We replaced the VNX and Unity storage with PowerStore because it is the newer generation that offers more space and IOPS.

    What's my experience with pricing, setup cost, and licensing?

    We are currently using Dell PowerStore for our smaller storage and there is no competition for pricing. If we needed a larger PowerStore say, a petabyte of storage, then the price would be in a different range and would increase.

    What other advice do I have?

    I would rate Dell PowerStore nine out of ten. I have no negative feedback. PowerStore performs as expected.

    We do not use CloudIQ. We use a special custom in-house tool to analyze all of our storage which gets all the statistics through an API.

    We have our own small private cloud setup and each site has its own PowerStore. Nothing is shared over the network. We have one storage per physical location.

    I recommend using Dell's professional services for the initial setup. We gained valuable information from them that helped with all follow-up deployments.

    Which deployment model are you using for this solution?

    Private Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    Naresh K - PeerSpot reviewer
    Senior System Administrator at a comms service provider with 201-500 employees
    Real User
    Top 10
    Facilitates storage sharing, stable product and suitable for medium-sized companies
    Pros and Cons
    • "It's a great product. Integrating PowerStore with the IT workflow is easy."
    • "The support team doesn't always provide adequate assistance. So, there is room for improvement in the support."

    What is our primary use case?

    We expedite the process for our clients. We use it for database processes.

    It's a great product. Integrating PowerStore with the IT workflow is easy. 

    What is most valuable?

    The most valuable functions are those that facilitate balance and sharing. This includes storage sharing, adding servers to the service, and the wireless host connection on the network side.

    What needs improvement?

    Easy understanding. That is important for the user. When the client has a manual, when the user will take the PowerStore and take the PowerStore, easy installation means. If you click the volume, it will show the order valid. 

    It's the network side also and the storage side as upgrading of the versions, like firmware versions.  

    Everything is pretty good. Just improve the network side. When adding the address for the host on the Dell side, it is not easy.

    When you evaluate deployment after purchasing the Dell storage, you have to add the ESXI host to the Dell server. That time, the IP address is not taken easily.

    Please improve that side. When we are on the VM website, the storage side is also not easy when adding storage to the host on the PowerStore side.

    The support team doesn't always provide adequate assistance. So, there is room for improvement in the support. 

    For how long have I used the solution?

    I have been using it for four years. 

    What do I think about the stability of the solution?

    I would rate the stability a nine out of ten. 

    What do I think about the scalability of the solution?

    The scalability is good. There are no issues. 

    It is suitable for medium-sized companies.

    How are customer service and support?

    When they create the ticket, it takes time. When they reach after that, they are doing a good job. But when we raise the ticket, that is taking time.

    So, it's a long and only procedure to get support from the vendor.

    After Dell connect with the customer, they are doing follow-up fine. Everything is good.

    How would you rate customer service and support?

    Neutral

    Which solution did I use previously and why did I switch?

    We also have HPE Nimble Storage.

    How was the initial setup?

    The initial setup is simple. 

    What other advice do I have?

    Overall, I would rate the solution an eight out of ten. I would recommend PowerStore to other users. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    Responsable arwuitectura at a transportation company with 10,001+ employees
    Real User
    Top 20
    Simplifies storage management and improves performance
    Pros and Cons
    • "Its flexibility is valuable because we have had some moments where we had to adapt, and it has been quite flexible."
    • "We are happy with the service in general. The only thing would be the price of the platform."

    What is our primary use case?

    We use Dell PowerStore in all corporate infrastructures. It is being used in the two data centers that we have here in Madrid. We have it deployed on all our systems.

    By implementing Dell PowerStore, we mainly wanted to cover all the needs for our ERP and our entire corporate system.

    How has it helped my organization?

    The performance of the storage layer has improved.

    We use CloudIQ to manage and analyze our Dell storage. It has significantly simplified storage management and helped us feel more calm about this issue.

    The overall energy consumption of Dell PowerStore is appropriate.

    I have felt a change in terms of the data consolidation/footprint reduction as compared to our old system, but I cannot say exactly how much reduction there is.

    When it comes to the values around environment, social, and governance (ESG values), they are very committed to the whole issue of sustainability. I am happy to know that their goals are in favor of this issue. It is an initiative that stands out in today's market.

    What is most valuable?

    Its flexibility is valuable because we have had some moments where we had to adapt, and it has been quite flexible.

    What needs improvement?

    We are happy with the service in general. The only thing would be the price of the platform.

    For how long have I used the solution?

    I have been using Dell PowerStore for three years.

    What do I think about the stability of the solution?

    The stability is very good. We have not had any problems with them. They are very robust storage cabins.

    What do I think about the scalability of the solution?

    We have already scaled several times, and the result has been very satisfactory.

    How are customer service and support?

    Their support is very good.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We used CX 340, CX 500, VNX, VPLEX, and a few others. We switched mainly because of technological evolution and performance.

    Nowadays, we are required to find a solution that gives storage options for high-weighted data. It is something that the management is asking us to do. We need to incorporate services that are sustainable and that help us reduce our impact and our carbon footprint.

    How was the initial setup?

    The implementation was not complex. The whole process was very simple.

    We had a clear migration strategy. We have had virtualized storage for a long time. In the end, it was a replacement of other EMC arrays because we had the old VNXs and Unity deployed. The migration process was done in the best recommended way, considering the client’s use case. We relied on VPLEX, and that allowed us to have no loss of service and quite high flexibility. We used KISER services for this.

    What was our ROI?

    I have seen an ROI in terms of the reduction of the space that we need in the data centers and reduction in the computing capacity. We have reduced infrastructure but the same performance.

    What's my experience with pricing, setup cost, and licensing?

    It is an expensive service but within the market range.

    Which other solutions did I evaluate?

    We did not evaluate other solutions.

    What other advice do I have?

    I would rate Dell PowerStore a ten out of ten.

    Foreign Language:(Spanish)

    Simplifica la gestión del almacenamiento y mejora el rendimiento

    ¿Cuánto tiempo llevas usando esta solución?

    He estado usando Dell PowerStore durante tres años.

    ¿Cuál es su principal caso de uso de esta solución? (Incluya detalles sobre su entorno).

    Lo utilizamos en todas las infraestructuras corporativas. Se está utilizando en los dos centros de datos que tenemos aquí en Madrid. Lo tenemos implementado en todos nuestros sistemas.

    Al implementar Dell PowerStore, principalmente queríamos cubrir todas las necesidades de nuestro ERP y de todo nuestro sistema corporativo.

    Comparta cómo Dell PowerStore ha mejorado su organización. Si no fue así, explique por qué.

    El rendimiento de la capa de almacenamiento ha mejorado.

    Usamos CloudIQ para administrar y analizar nuestro almacenamiento Dell. Ha simplificado significativamente la gestión del almacenamiento y nos ha ayudado a sentirnos más tranquilos sobre este tema.

    El consumo de energía general de Dell PowerStore es apropiado.

    He sentido un cambio en términos de consolidación de datos/reducción de huella en comparación con nuestro sistema anterior, pero no puedo decir exactamente cuánta reducción hay.

    Cuando se trata de valores ambientales, sociales y de gobernanza (valores ESG), están muy comprometidos con todo el tema de sostenibilidad. Me alegra saber que sus objetivos están a favor de este tema. Es una iniciativa que destaca en el mercado actual.

    ¿Qué características le han parecido más valiosas y por qué?

    Su flexibilidad es valiosa, hemos tenido algunos momentos en los que hemos tenido que adaptarnos y ha sido bastante flexible.

    ¿En qué áreas se podría mejorar Dell PowerEdge PowerStore?

    Estamos contentos con el servicio en general. Lo único sería el precio de la plataforma.

    ¿Utilizó anteriormente una solución diferente? De ser así, ¿por qué la cambió?

    Usamos CX 340, CX 500, VNX, VPLEX y algunos otros. Cambiamos principalmente por la evolución tecnológica y el rendimiento.

    Hoy en día, debemos encontrar una solución que brinde opciones de almacenamiento para datos de alto peso. Es algo que la dirección nos pide que hagamos. Necesitamos incorporar servicios que sean sostenibles y que nos ayuden a reducir nuestro impacto y nuestra huella de carbono.

    ¿Antes de elegir, evaluaste otras opciones? ¿De ser asi, cuales?

    No evaluamos otras soluciones.

    ¿Qué aconseja a otros sobre el costo de instalación, el precio y/o la licencia?

    Es un servicio caro pero dentro del alcanc

    e del mercado.

    ¿Cuáles son sus impresiones sobre la escalabilidad de esta solución?

    Ya hemos escalado varias veces y el resultado ha sido muy satisfactorio.

    ¿Cuáles son sus impresiones sobre la estabilidad de esta solución?

    La estabilidad es muy buena. No hemos tenido ningún problema con ellos. Son cabinas de almacenamiento muy robustas.

    ¿Has visto el ROI (Retorno de la Inversión)? En caso afirmativo, ¿de qué manera (es decir, métricas/puntos de datos)?

    He visto un ROI en términos de reducción del espacio que necesitamos en los centros de datos y reducción de la capacidad informática. Hemos reducido la infraestructura pero mantenemos el mismo rendimiento.

    ¿La configuración inicial fue sencilla o compleja y de qué manera?

    La implementación no fue compleja. Todo el proceso fue muy sencillo.

    Teníamos una estrategia migratoria clara. Hace tiempo que contamos con la modalidad de almacenaje virtualizado. Al final, fue un reemplazo de otros arreglos de EMC porque teníamos implementados los antiguos VNX y Unity. El proceso de migración se realizó de la mejor manera recomendada, considerando el caso de uso del cliente. Confiamos en VPLEX y eso nos permitió no tener pérdida de servicio y tener una flexibilidad bastante alta. Para ello utilizamos los servicios de KISER.

    Cuéntanos tu experiencia con el servicio y soporte al cliente.

    Su soporte es muy bueno.

    ¿Cómo calificaría esta solución en una escala del 1 al 10 en cuanto a servicio y soporte?

    9.

    En una escala del 1 al 10 (1=peor, 10=mejor), ¿cómo calificaría Dell PowerStore? Por favor explique por qué.

    Calificaría a Dell PowerStore con un diez.



    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    CEO at Kontron Services Romania
    Real User
    Top 20
    Ahead of other competitors in basic cyber resilience
    Pros and Cons
    • "The most valuable features of Dell PowerStore are the resilience, scalability, flexibility of expansion, and ease of managing the entire solution including the servers and storage."
    • "There is an issue with Dell PowerStore related to future expansions which are software-related."

    What is our primary use case?

    We usually use Dell PowerStore in enterprise environments like banks and financial insurance companies that use it for their core banking.  

    How has it helped my organization?

    Dell PowerStore improves our customer's resilience. Working in this mission-critical infrastructure is one of the most important features.

    CloudIQ is a friendly interface where we can manage and expand on different solutions from one place.

    Dell Technologies' ESG values are one of the most important factors in our customer's decisions. They are more focused on a friendly environment than other aspects and Dell is a step ahead of other vendors when it comes to this.

    From my position as CEO, no feature was required by our customer specifications that PowerStore does not cover. It can address all of the requirements.

    The cybersecurity world is developing quickly and the integration with storage solutions is important. Dell is ahead of other competitors in basic cyber resilience.

    Our last PowerStore implementation has reduced our customers' footprint by up to 80 percent by replacing other technology like IBM. This was an important feature for our customer because their space in the data center was limited and this represented a huge improvement for them.

    For our customers who require the data reduction guarantee, we can offer that commitment with Dell's support. Dell backs this guarantee for our critical accounts and global accounts where these requirements are important to be reached. 

    What is most valuable?

    The most valuable features of Dell PowerStore are the resilience, scalability, flexibility of expansion, and ease of managing the entire solution including the servers and storage.

    What needs improvement?

    There is an issue with Dell PowerStore related to future expansions which are software-related. This caused some issues with my largest customer in Romania. Hopefully, the new model will increase performance making it more efficient. 

    For how long have I used the solution?

    I have been using Dell PowerStore for eight years.

    What do I think about the stability of the solution?

    Dell PowerStore is stable.

    What do I think about the scalability of the solution?

    Dell PowerStore is scalable.

    How are customer service and support?

    The Dell customer support is responsive.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    My team has good experience deploying PowerStore because they have been working in this area for many years. Our customers are happy with our implementation services.

    What about the implementation team?

    We implement the solution for our customers.

    What's my experience with pricing, setup cost, and licensing?

    It is easy to work with Dell from the licensing perspective. I hope they will keep this part as it is not moving very fast into the subscription because, in some accounts, this can generate a big disruption. Especially in the public sector. From that perspective, the licensing flexibility that Dell offers is bigger than other vendors.

    Which other solutions did I evaluate?

    From the technological perspective, PowerStore and other vendors like HP always have good technology. The biggest difference is the way we implement it. We are more confident implementing PowerStore and usually working with global customers. That means for us, it's easy, and we are very confident when we implement this type of solution compared with other vendors. But from a technical perspective, other vendors like HP also offer good technology.

    What other advice do I have?

    I would rate Dell PowerStore nine out of ten.

    In terms of power consumption, I don't see a difference in the amount of power Dell PowerStore consumes compared to other vendors.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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    IT Manager at Fragua
    Real User
    Top 20
    Helps reduce power consumption, is easy to scale, and integrate
    Pros and Cons
    • "Dell PowerStore is more cost-efficient than other solutions."
    • "Dell PowerStore should offer more cybersecurity and warehouse data security."

    What is our primary use case?

    We use Dell PowerStore for enterprise servers and backup servers.

    Our organization is resistant to migrating to the Cloud and Dell PowerStore can hopefully help us change that way of thinking.

    Most of our deployment is on-premise but we have some hybrid models using AWS and Azure.  

    How has it helped my organization?

    Dell PowerStore has improved our security, efficiency, compatibility, ease of implementation, and scalability.

    It is one of the best solutions for power consumption. For example, the UPS that is implemented with our PowerStore is more efficient than our other solutions.

    When it comes to cybersecurity resilience, Dell PowerStore allows us to use just one solution. PowerStore is the best solution for this type of use case.

    We have integrated PowerStore with Veeam. This integration has improved the scalability and our ability to monitor the facility.

    Dell PowerStore has helped reduce our organizational footprint.

    What is most valuable?

    Dell PowerStore is more cost-efficient than other solutions.

    What needs improvement?

    Dell PowerStore should offer more cybersecurity and warehouse data security. 

    For how long have I used the solution?

    I have been using Dell PowerStore for three years.

    What do I think about the stability of the solution?

    PowerStore is stable.

    What do I think about the scalability of the solution?

    PowerStore scalability is the best because it is so easy to increase the power in our data center.

    How are customer service and support?

    The technical support we get from Dell now is good but it all depends on the level of support. That is based on the contract we signed. 

    Which solution did I use previously and why did I switch?

    We previously used Oracle and switched to PowerStore because of the cost and the trust we have with Dell. 

    How was the initial setup?

    The initial deployment was straightforward.

    What about the implementation team?

    We used an integrator for our implementation. The service that Disk provided was good.

    What other advice do I have?

    I would rate Dell PowerStore ten out of ten. 

    We are a central data center and one of our most important solutions is implemented with PowerStore. Our data center is certified in tier three. It is fitted with UPS and A/C making it the best environment for a PowerStore implementation.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    reviewer2403483 - PeerSpot reviewer
    Broadcast With Dish Network Staff Engineer at a comms service provider with 10,001+ employees
    Real User
    Top 20
    Offers great speed and flexibility to manage workloads
    Pros and Cons
    • "The tool's most valuable features are compression and speed."
    • "Monitoring is an area of concern in the product where improvements are required."

    What is our primary use case?

    I use the solution in my company as block storage.

    What is most valuable?

    The tool's most valuable features are compression and speed.

    The particular models of Dell PowerStore we use in our company are our main storage tools for the commercial insertion business we do. In our company, we Dell PowerStore so that we can store a lot of data in it and the compression is really needed so that we can just have the space.

    Regarding the size of my company's environment and how much space we use in the tool, I would say that we use close to 500 terabytes of data.

    The product is great in terms of workload consolidation, power efficiency, and performance. The performance increase from the use of Dell Compellent and Dell Isilon is one of the reasons my company picked Dell PowerStore, which is so that we can get the compression and speed that it provides. The tool automatically reduces our workload time. In our company, we used to have job times running into hours, like 12 or 14 hours, and it has now been reduced to two hours because of the tool's speed. Instead of 4:1 data reduction, my company only gets 3:1 data reduction. My company is waiting for the patches and product to proceed with its next release so that we can get the 5:1 data reduction feature.

    I use Dell PowerStore's integration capabilities. My company uses VMware on Dell PowerStore.

    Dell PowerStore's integration with VMware has been beneficial in areas like speed and compression.

    My company has been able to reduce footprint and data consolidation. In my company, we were able to consolidate all of our Barebone Servers onto VMs, and then onto Dell PowerStore. My company has been able to consolidate around sixty different servers along with an equal amount of virtual machines using Dell PowerStore.

    What needs improvement?

    Monitoring is an area of concern in the product where improvements are required. My company monitors a lot of stuff. My company does monitoring through SNMP traps since Dell PowerStore doesn't allow us to do any monitoring. It is pretty hard for our company to have a central monitoring system on Dell PowerStore since it doesn't have any monitoring capabilities.

    For how long have I used the solution?

    I have experience with Dell PowerStore for years. My company has been using Dell PowerStore 3000T for four years, and we plan to move to Dell PowerStore 3200T soon. I am a user of the tool.

    What do I think about the stability of the solution?

    The product has been stable, and my company has not faced any issues. My company may have dealt with a handful of failed drivers. There was an issue where the memory got bad, and our company had to replace the memory part.

    What do I think about the scalability of the solution?

    The scalability of the product is not something that is currently applicable to my company. I don't have any experience with the availability features of the product.

    How are customer service and support?

    Based on whatever little service my company has used from the support team, I feel they are good. Though the technical team takes time to provide an answer to a query, I have noticed that they always provide the correct solution. I rate the technical support an eight out of ten.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    My company does use other products apart from Dell PowerStore, but my group does not use any other tools.

    How was the initial setup?

    My company did not have any issues with the setup process. The only issue my organization had with the product was associated with the monitoring part.

    What was our ROI?

    I am not aware of any savings that may be made from the use of the product.

    What's my experience with pricing, setup cost, and licensing?

    Dealing with the licensing part of the product is very simple, especially considering the fact that we don't have many licenses associated with the tool.

    Which other solutions did I evaluate?

    My company did evaluate other products in the market, especially since there were different vendors offering different platforms in the market.

    I cannot evaluate Dell PowerStore's pros and cons against other solutions since my company has been a Dell shop for years.

    What other advice do I have?

    My company has not faced any issues with the product, and we also enjoy the speed and flexibility the tool provides when managing our workload.

    I rate the tool an eight out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    Buyer's Guide
    Download our free Dell PowerStore Report and get advice and tips from experienced pros sharing their opinions.
    Updated: December 2024
    Buyer's Guide
    Download our free Dell PowerStore Report and get advice and tips from experienced pros sharing their opinions.