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reviewer2707410 - PeerSpot reviewer
Head of Integration and VAR Services at a tech services company with 10,001+ employees
MSP
Top 20
Clients appreciate trust and dependability in infrastructure with seamless integration
Pros and Cons
  • "The pricing of Dell PowerStore is quite on point and very competitive overall."
  • "The biggest trust element is people are very happy to depend on a Dell infrastructure."
  • "The initial setup was a little bit cumbersome."
  • "The initial setup was a little bit cumbersome. We had a bit of an adoption process internally. It wasn't immediately straightforward on day one."

What is our primary use case?

Some of the primary use cases that we deploy Dell PowerStore for is for fairly normal infrastructure things. We have one offer at the moment where we have a customer considering a replacement of Oracle database appliances with Dell PowerEdge servers and Dell PowerStore

It's for a utility company which requires strict governance standards. Furthermore, they are implementing Cyber Vault, which complements their end-to-end Dell infrastructure.

How has it helped my organization?

It is hard for me to quantify how Dell PowerStore has supported growth or operational successes for those companies because I'm not directly involved with the clients. 

We have had some successful projects in the last year from small to medium-sized projects. The notable aspect is not just from the customer's point of view. Internally, our project teams have confidence when they're working with that technology.

What is most valuable?

The biggest trust element is people are very happy to depend on a Dell infrastructure. When we talk to them about infrastructure, we will say, 'We need an infrastructure for a certain project.' 

We work with our Dell partner team to see which experts we need to get involved. When that brings Dell PowerStore into it, the features users appreciate include ease of use, security, dependability, and scalability. 

The natural progression of the Dell PowerStore family into bigger offerings and the integration between them is something that clients appreciate.

What needs improvement?

The initial setup was a bit cumbersome. 

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Dell PowerStore
October 2025
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For how long have I used the solution?

We have been using the solution since shortly after product launch, with a range of clients having different levels of demand, and we tend to move with the technology as it advances.

What do I think about the stability of the solution?

Based on our experience with different customers, there has been uniform success rather than any issues. We are prepared to address any issues that might arise.

What do I think about the scalability of the solution?

While I cannot comment extensively on the technical aspects, what's appealing to customers about Dell PowerStore is the scalability. They can start small, invest for what they need now, and have the confidence that when it grows, they will be able to scale with what they need.

How are customer service and support?

I own the partnership and interface into the company, focusing more on that aspect than the specific technical details.

Which solution did I use previously and why did I switch?

When we took over the clients, they had a real mismatch of solutions. They had a lot of HPE, some Oracle, and some generic equipment that they had acquired.

How was the initial setup?

The initial setup was a little bit cumbersome. We had a bit of an adoption process internally. It wasn't immediately straightforward on day one.

What about the implementation team?

We frequently engage the Dell account team or our own alliance team in the deal to ensure we get an SE who understands the specific business area and can adjust the offer accordingly.

What was our ROI?

I am not sufficiently involved with the projects to provide information about the ROI they actually see from implementing Dell PowerStore.

What's my experience with pricing, setup cost, and licensing?

The pricing of Dell PowerStore is quite on point and very competitive overall. We are very in sync and in step, with our own account team and also with the account teams of our customers, which works out favorably commercially.

Which other solutions did I evaluate?

We have a focus on HPE or NetApp storage because that's their corporate requirement. We don't lead with these in discussions but have them available due to some client demands.

What other advice do I have?

Make sure that you validate that Dell PowerStore is the right part of the Dell family. If it is, don't hesitate. 

Validate that with your Dell representatives. An SE can assess the exact requirements, or there might be a subject matter expert if it's a particular vertical implementation. Ensure you're on the right path before you proceed. 

Overall, I rate Dell PowerStore eight out of ten.

I am always hesitant to say something is a ten out of ten. There is always room for improvement. We see how they continue to evolve the product sets to match the evolving demands. In certain use cases, it's a ten out of ten, however, with the use cases changing every day, it presents different challenges.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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reviewer1663719 - PeerSpot reviewer
System Administrator at a mining and metals company with 1,001-5,000 employees
Real User
Top 20
Enhances speed and performance and NVMe use makes a notable difference
Pros and Cons
  • "The use of NVMe is notable, and the speed and performance it provides are commendable."
  • "The performance is good, but the management experience and user interface are lacking."

What is our primary use case?

I am primarily using the solution in mostly virtualized environments. This includes databases and a diverse mix of virtualization.

What is most valuable?

The use of NVMe is notable, and the speed and performance it provides are commendable. Fast storage is critical to many applications. The faster the back-end storage, the quicker the entire application performs. NVMe, in particular, makes a significant difference.

What needs improvement?

I am not a fan of the user interface. My background includes working with EMC Clarion and then Dell Compellent. The Compellent user interface is better than any of their other products. PowerStore originated from EMC, while Compellent was a separate company acquisition. Unfortunately, the tools were not merged. The bottom line is the user interface is functional, but not aesthetically pleasing. Sometimes, I find it difficult to get the required information. The performance is good, but the management experience and user interface are lacking. Years ago, I would have rated it extremely high. Now, I would say it deserves a seven. I occasionally encounter individuals who cannot assist me well or quickly and provide some pushback on issues. Generally, it's acceptable, so a seven is fair. I think they could improve integration into virtualization. They have an integration feature with VMware, but it's basic and clunky. They could improve that. Also, I don't think they support other hypervisors. The product is expensive. Initially, you might get a deal, but if you need to add anything later, that's where costs increase. It's possible to buy a PowerStore array at a certain price and then pay as much for additional disks just to expand it.

For how long have I used the solution?

I have used the solution for about three or four years.

What do I think about the scalability of the solution?

The scalability seems straightforward. We have only added disks but have not added appliances. We have single appliance clusters. We could add appliances, but clusters with multiple appliances tend to have more upgrade issues. That's not my direct experience, just what I've heard.

How are customer service and support?

Years ago, I would have rated customer service extremely high. Now, I have to say, maybe a seven. I occasionally run across a person who cannot help me well or quickly and provide some pushback on issues.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We moved from Dell Unity. We still have Dell Unity, but we needed the next better thing without going into PowerMax.

What's my experience with pricing, setup cost, and licensing?

The product is expensive. Initially, you might get a deal, but if you need to add anything later, that's where costs increase. It's possible to buy a PowerStore array at a certain price and then pay as much for additional disks just to expand it.

What other advice do I have?

Overall, I would give it an eight out of ten. The user interface and the pricing model should be improved. Subsequent disk purchases should be more reasonable, in my opinion. I haven't met a Dell array yet that has achieved the promised data reduction. We don't use containers. We don't use the vCenter integration because it doesn't do much for us. It's very basic.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Dell PowerStore
October 2025
Learn what your peers think about Dell PowerStore. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
871,358 professionals have used our research since 2012.
Lead Architect at novisync
Reseller
Simplified deployment and improved workload performance and quality of service
Pros and Cons
  • "Since migrating to PowerStore, I believe everything is quite optimized and we haven't observed any issues in the two years since the migration."
  • "In terms of improving Dell PowerStore, they should have simplified documents available for customers, not just for the support team."

What is our primary use case?

The main use cases for Dell PowerStore in my case involve using it as primary storage for a mid-range of applications hosted on VMware, as well as in disaster recovery.

We are working with multiple industries. We provide services to a variety of companies, including several security firms and financial institutions such as banks. Additionally, we operate our own site as well.

How has it helped my organization?

One of my customers has the 500 series. They have multiple clusters in their primary data center. If I recall correctly, they operate with four or five nodes. From what I understand, it's fine for moving and optimizing workloads within the cluster. Previously, there was a different kind of storage, such as Unity and VNX, from which they migrated. There were numerous quality of service and performance issues back then. However, since migrating to PowerStore, I believe everything is quite optimized. We haven't observed any issues in the two years since the migration.

My experience with the deployment of Dell PowerStore was good. It was easy and straightforward. The migration was quite quick compared to other storage solutions, and provisioning was smooth as well.

What is most valuable?

The best features of Dell PowerStore that I most appreciate are its performance and the quality of service it provides. The snapshot and replication features are much improved compared to previous mid-range storages. 

What needs improvement?

In terms of improving Dell PowerStore, they should have simplified documents available for customers, not just for the support team. We faced issues that were hard to resolve without easy access to information, which could aid in quicker resolutions.

For how long have I used the solution?

I have almost three and a half years of experience with Dell PowerStore, and overall with storage and backup, I have over 10 years of experience.

What do I think about the stability of the solution?

I find Dell PowerStore stable.

What do I think about the scalability of the solution?

We haven't expanded Dell PowerStore yet, but according to the documentation, it is quite easy to extend. It does take some time to distribute the data among nodes, but we haven't experienced scaling issues as we are currently at 65% capacity.

How are customer service and support?

I would rate Dell's customer service or technical support highly because I was part of Dell EMC in Johannesburg from 2015 to 2018. I know how they work, and their timely responses and resolutions have been quite good. I would rate it an eight.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was straightforward, with the help of the Dell team. After hard installation and upgrades, we were up and network-ready in about six hours, including rack and stack, management, and hosting, and then we began migration the next day.

For that client, the deployment model we uses was on-premises, not private cloud or anything else.

What other advice do I have?

Based on my experience, I would rate Dell PowerStore an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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reviewer2706852 - PeerSpot reviewer
Storage Engineer at a retailer with 5,001-10,000 employees
Real User
Top 20
Seamless transition and effortless deployments achieved through ease of installation and upgrades
Pros and Cons
  • "If I were giving advice to another company looking at Dell PowerStore, I would say that you cannot go wrong with Dell, as the sales and support teams are always top notch."
  • "One of the big differences when we were looking at Pure is that they had more of an in-place upgrade option going forward, kind of future-proofing things. We hear Dell is working towards that, but they weren't quite there, especially three years ago."

What is our primary use case?

Dell PowerStore is our Tier 2 storage used for general-purpose servers and applications.

What is most valuable?

The most valuable feature of Dell PowerStore, compared to previous products, is probably the ease of installation and upgrades. 

The benefits our organization has received from installing Dell PowerStore include a smooth transition from previous storage, Unity and previous Dell storage, making for an easy migration.

What needs improvement?

One of the big differences when we were looking at Pure is that they had more of an in-place upgrade option going forward, kind of future-proofing things. We hear Dell is working towards that, but they weren't quite there, especially three years ago.

For how long have I used the solution?

We acquired our first Dell PowerStore three years ago.

What do I think about the stability of the solution?

In terms of reliability and stability, everything has been stable with Dell PowerStore, so I cannot complain.

What do I think about the scalability of the solution?

Dell PowerStore has had no problem scaling to our needs. We have expanded a couple of times in the last few years and had no issues.

How are customer service and support?

If I were giving advice to another company looking at Dell PowerStore, I would say that you cannot go wrong with Dell, as the sales and support teams are always top notch.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

As a long-time Dell EMC customer, we did look at Pure Storage as well, but we ended up sticking with Dell.

What about the implementation team?

We had a Professional Services engagement that helped with the installing and configuration of Dell PowerStore. My experience with Professional Services for Dell PowerStore was good, smooth, and without problems.

What was our ROI?

The return on investment from Dell PowerStore has been as expected.

What other advice do I have?

On a scale of 1 to 10, I would rate Dell PowerStore an eight overall.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Sherpard  Muzuva - PeerSpot reviewer
Senior Technical Manager- IBM Enterprise Systems at SYSTEMS INTEGRATED LTD (SYMPHONY)
MSP
Top 5
After implementing it the performance became exceptional, and customers started to notice improvements in system access
Pros and Cons
  • "After implementing Dell PowerStore storage, the performance became exceptional, and customers started to notice improvements in system access."
  • "The only improvement that might be required, though not significantly, relates to the features that allow for support, specifically the call home features."

What is our primary use case?

For customers who are looking for a unified solution where they want a mixture of block and file systems, Dell PowerStore would be the right fit. Customers can have an array based on flash and also on spinning disk, depending on what kind of workloads they want to run. For example, if they want to do video surveillance systems, we can propose the Dell PowerStore that has only spinning disk, which they can capitalize on capacity because of the video images and related content.

What is most valuable?

One of our customers is a bank that has Dell PowerStore. Initially, before implementing Dell PowerStore, their transactions were slow, and they received many complaints from their customers regarding data access speed and backup initiation times. 

After implementing Dell PowerStore storage, the performance became exceptional, and customers started to notice improvements in system access. The internal team was very satisfied with the storage performance, and customers are providing positive feedback about Dell PowerStore storage.

What needs improvement?

The storage for Dell PowerStore has been performing well overall. The only improvement that might be required, though not significantly, relates to the features that allow for support, specifically the call home features.

For how long have I used the solution?

I have been working with Dell PowerStore for over five years, while also dealing with IBM, Lenovo, Dell, and NetApp systems.

How are customer service and support?

The technical support from Dell PowerStore has been very good. I would rate them eight out of ten.

How would you rate customer service and support?

Positive

What other advice do I have?

We are a partner for Dell, IBM, Lenovo, and Huawei. Dell PowerStore is a good storage solution that I can place in the top five. It has excellent features, and given the opportunity, I would position Dell PowerStore first in a customer environment.

Unless customers specify otherwise, I prefer to position Dell PowerStore over other storage solutions because of its simplicity in deployment, management, and support. It has been very easy to expand in terms of scaling up and scaling out. The process is seamless as you don't need to take the whole storage down to add additional storage space. It's simply a matter of bringing in expansion, connecting it, and then adding space into the existing storage.

Dell PowerStore is highly recommendable due to its anti-ransomware features, which many customers appreciate. When creating snapshots of data that can be immutable, it prevents unauthorized access to the content. These security features make Dell PowerStore a preferred choice for many customers.

On a scale of 1-10, this solution rates 8.5.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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Soltion Architect at Datacom
Real User
Top 5
Better feature scalability and good value for money but lacking in specialized analytics capabilities
Pros and Cons
  • "Dell PowerStore has good value for money and some scalability features that are better than other products."
  • "Dell PowerStore has good value for money and some scalability features that are better than other products."
  • "Other products have better management and analytics features."
  • "Dell PowerStore doesn't really have a lot of advantages over other products. It has no special features technically. Other products have better management and analytics features."

What is our primary use case?

We have used Dell PowerStore for service and storage needs, emphasizing products like VxRail, PowerStore, and our series rack mount servers.

How has it helped my organization?

Dell PowerStore offers good value for money and some feature scalability that is better than other products.

What is most valuable?

Dell PowerStore has good value for money and some scalability features that are better than other products.

What needs improvement?

Dell PowerStore doesn't really have a lot of advantages over other products. It has no special features technically. Other products have better management and analytics features. HP emphasizes much better analytical features.

For how long have I used the solution?

I have used Dell PowerStore for a couple of years, probably about five years.

What do I think about the stability of the solution?

Dell PowerStore is reasonably priced and scales reasonably well. You don't really need to do much maintenance work on it, and it's not different from any other array.

What do I think about the scalability of the solution?

Dell PowerStore's scalability features are better than those of other products. However, there are other products that are better overall.

Which solution did I use previously and why did I switch?

HP is superior in analytics, while Dell is superior in scalability. It depends on which model of array you're talking about.

How was the initial setup?

Dell PowerStore is pretty set and forget. It takes a while to install, but it's not overly complex.

What was our ROI?

Dell PowerStore offers good value for money.

What's my experience with pricing, setup cost, and licensing?

Dell PowerStore is reasonably good value for money. There's nothing special about it technically compared to other products.

Which other solutions did I evaluate?

HP emphasizes much better analytical features compared to Dell.

What other advice do I have?

I'd rate the solution five out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
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Marty Holmes - PeerSpot reviewer
Marty HolmesSenior Marketing Consultant, Enterprise Solutions Group at Dell Technologies
Real User

Thanks for your insights. We're glad you like PowerStore's scalability, ease of use and overall value! Have you had a chance to explore the latest PowerStore and Dell AIOps software? If not, I'd definitely encourage you to check it out. We've added some great features recently, including performance headroom analytics, carbon footprint forecasting and our new AI Assistant chatbot. AI Assistant currently provides natural language synthesis of Dell's huge Knowledge Base -- and later this year will let you query your system directly for custom answers and recommendations based on your unique environment.

Director - Products & Solutions at Advanced Electronics Company
Real User
Easy to manage with good compression and deduplication technology
Pros and Cons
  • "We find NAS to be the most impactful feature of Dell PowerStore. The compression and deduplication technology is very important and essential, and this was one of the reasons that we decided to go with Dell PowerStore."
  • "In future updates, I would like to see more AI functionality plus a good integration with OneDrive."

What is our primary use case?

It is our primary storage. We have two appliances.

How has it helped my organization?

It's very easy to use. It's very easy to manage. We did not find any difficulties in terms of management. Its benefits were visible from the start.

It's good storage. The hardware is decent. It's doing its job.

What is most valuable?

It's easy to use and manage. It's compatible with our infrastructure. We don't have an issue in terms of compatibility, usage, and support.

We find NAS to be the most impactful feature of Dell PowerStore. The compression and deduplication technology is very important and essential, and this was one of the reasons that we decided to go with Dell PowerStore

What needs improvement?

In future updates, I would like to see more AI functionality plus a good integration with OneDrive.

For how long have I used the solution?

We have been using Dell PowerMax in our organization for approximately seven years. Dell PowerStore has been in use for approximately two to three years.

What do I think about the stability of the solution?

It is stable. We have no issues with it.

How are customer service and support?

I would evaluate Dell Technologies' service and technical support as very good and very responsive.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have been using Dell PowerMax. We had a requirement for additional storage and decided not to expand Dell PowerMax because of the pricing. We decided to have new storage with Dell PowerStore.

How was the initial setup?

It was very easy to deploy, and there was no challenge. It took two to three days to deploy.

What about the implementation team?

Three people took part in the deployment process.

What was our ROI?

Dell PowerStore has helped to reduce our organization's capital expenditures.

What other advice do I have?

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Peter Dannefalk - PeerSpot reviewer
Recovery Specialist at Conapto
Real User
Top 10
It's a reliable solution that reduces our footprint
Pros and Cons
  • "The platform's reliability and built-in replication between disk systems have made our customers happy. It has worked consistently well over the years."
  • "The previous version of Dell PowerStore we used was easier to use compared to the current one. They have made it more cumbersome to handle, although it still works. It has become more complicated to manage."

What is our primary use case?

We use Dell PowerStore for our local operations and as a backup service that we provide. We use it for some VMware, but it's primarily for backups. 

How has it helped my organization?

Dell PowerStore has provided us with a lot of disk space that is easy to handle. The solution has also helped reduce our organizational footprint by about 50 percent. We have six units. That's less than what used to be on the rack. 

What is most valuable?

The platform's reliability and built-in replication between disk systems have made our customers happy. It has worked consistently well over the years.

What needs improvement?

The previous version of Dell PowerStore we used was easier to use compared to the current one. They have made it more cumbersome to handle, although it still works. It has become more complicated to manage.

For how long have I used the solution?

We have been using Dell PowerStore for the last five years.

What do I think about the stability of the solution?

Dell PowerStore is stable. We haven't had any issues with it.

What do I think about the scalability of the solution?

Scalability with Dell PowerStore is probably good, but we haven't had the opportunity to increase disk space as we have not needed it beyond our initial purchase.

How are customer service and support?

I rate Dell support nine out of 10. We have not needed much support from Dell since the solution has been working well. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We transitioned from a system called EcoLogic, which was another Dell solution. We started with EcoLogic about 20 years ago and switched to Dell PowerStore about six years ago because EcoLogic was no longer available. We needed new disks because our old ones were wearing out. PowerEdge was priced well.

What's my experience with pricing, setup cost, and licensing?

The pricing structure and licensing model of Dell PowerStore are very good and I like it. We chose it because it was reasonably priced and met our requirements.

Which other solutions did I evaluate?

We considered other disk systems, but they were too expensive.

What other advice do I have?

I rate Dell PowerEdge Servers nine out of 10. They do their job and cause us no problems. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Buyer's Guide
Download our free Dell PowerStore Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2025
Buyer's Guide
Download our free Dell PowerStore Report and get advice and tips from experienced pros sharing their opinions.