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reviewer2795637 - PeerSpot reviewer
Consultant at a tech vendor with 10,001+ employees
Real User
Top 20
Jan 9, 2026
Virtual desktops have run smoothly and disaster recovery has become more reliable
Pros and Cons
  • "Dell PowerStore is a mid-range product that can suit small companies and provides good IOPS and performance."
  • "Earlier the quality of support was excellent, but now it has deteriorated. We do not get quick support, and we have to wait longer to get the support."

What is our primary use case?

My current use cases for Dell PowerStore mostly involve VDI and Virtual Desktop Interface connections.

We are almost at the point of using approximately 20 Dell PowerStore appliances as separate systems, and we are using it for disaster recovery as well. We have replication and everything set up with that.

What is most valuable?

Dell PowerStore is a mid-range product that can suit small companies and provides good IOPS and performance. The relatively small setup we have with Dell PowerStore works well for mid-range customers and some high-end customers as well. If they want to separate workloads accordingly, they can go with it.

We do use Dell PowerStore's data resiliency and cybersecurity features for authentication, and we are using SSO and all those things. Dell PowerStore is quite resilient, and we have not seen any kind of corruption.

What needs improvement?

Dell PowerStore is expandable up to only three expansion modules. If you want to increase the capacity, we cannot go beyond three enclosures. One is a base enclosure and there are three expansion enclosures. I think Dell PowerStore could add some more expansion enclosures, perhaps seven to eight, to get more capacity.

With CloudIQ, I have seen that when we get access to it, we do not see all the products that we have in CloudIQ. We have to struggle a lot to get access to CloudIQ because it is managed by Dell.

We have not tried using Anytime Upgrade (Lifecycle Extension) from Dell as of now. We are doing an upgrade but not using that Anytime Upgrade, as we have a planned one.

For how long have I used the solution?

I have been using Dell PowerStore for the last two years in my career overall.

Buyer's Guide
Dell PowerStore
October 2026
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What do I think about the stability of the solution?

A firmware upgrade can take around three to four hours, and no downtime is needed. I have seen issues where the node gets crashed and the replacement is needed for hardware. That will be as per the plan and as per the organization policy.

What do I think about the scalability of the solution?

We are not clustering multiple Dell PowerStore appliances.

How are customer service and support?

I have contacted Dell's customer support or technical support. Earlier the quality of support was excellent, but now it has deteriorated. We do not get quick support, and we have to wait longer to get the support.

Which solution did I use previously and why did I switch?

I have used alternatives to Dell PowerStore, such as IBM FS 7300 and other solutions.

IBM is a hybrid solution, whereas Dell PowerStore is completely flash-based. Dell PowerStore is more performance-driven, providing more performance.

How was the initial setup?

Dell PowerStore is pretty easy to install. It comes with a pre-installed operating system itself. You just need to plug it in and plug it into the network, configure IP addresses, and handle a few basic things.

Setup can take approximately three hours minimum for a new client.

What about the implementation team?

One person in the data center can manage the setup.

What's my experience with pricing, setup cost, and licensing?

Maintenance for Dell PowerStore includes a maintenance contract with Dell. However, some issues during troubleshooting require reaching out to Dell.

What other advice do I have?

Dell PowerStore management capabilities are pretty easy to use and user-friendly. I would rate this review a 9.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Jan 9, 2026
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reviewer2793984 - PeerSpot reviewer
International Infrastructure Lead at a energy/utilities company with 1,001-5,000 employees
Real User
Top 20
Dec 29, 2025
Centralized storage has supported all virtual workloads and has strengthened our disaster recovery
Pros and Cons
  • "Dell PowerStore improves my organization in general as we are more confident regarding DRP tests and regulations that require us to have a DRP plan."
  • "I have experienced some issues, downtime, and outages with Dell PowerStore, as we have had quite a few issues related to storage and resilience."

What is our primary use case?

My use cases with Dell PowerStore revolve around the fact that all our infrastructure is on Dell PowerStore. Everything related to virtualization infrastructure, including all our applications and VMs, runs on Dell PowerStore.

What is most valuable?

A feature that I particularly appreciate about Dell PowerStore is RecoverPoint for VM. What makes RecoverPoint for VM special compared to others is that it solves our DRP issues much better. We do not have to purchase another solution, which is very beneficial.

Dell PowerStore improves my organization in general as we are more confident regarding DRP tests and regulations that require us to have a DRP plan. Today we can carry out these tests without any problem and actually meet those requirements.

What needs improvement?

What I do not prefer as a feature of Dell PowerStore, or what should be improved, is more on the storage side, but not the computing. On the storage side, the management of the deduplication and compression ratio should be enhanced. Artificial intelligence has been implemented, but it is not sufficient yet and is not top tier.

For how long have I used the solution?

I have been using Dell PowerStore for more than fifteen years, approximately twenty years.

What do I think about the stability of the solution?

I have experienced some issues, downtime, and outages with Dell PowerStore, as we have had quite a few issues related to storage and resilience. These issues are more related to the configuration of our virtualization infrastructure, especially the ESXi we have today, particularly when we perform updates and upgrades. However, we are supported by Dell, so the outages are limited in duration.

What do I think about the scalability of the solution?

In terms of scalability, I can scale and grow easily with this solution. Since we are moving towards AI today, Dell PowerStore can be a major player in transforming the current infrastructure we have.

How are customer service and support?

I have contacted Dell support once or twice for issues related to volume on the storage side.

The interaction with Dell support went well. We had some communication challenges initially, but those were resolved.

The issues were resolved in the end, and I would rate customer support as an eight on a scale from one to ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before adopting Dell PowerStore, I considered other solutions such as Equinix and IBM.

What about the implementation team?

The system deployment experience with Dell PowerStore was that we were supported by another company, Axians, who assisted us. The deployment was smooth and transparent for us, particularly since we were coming from another environment in a migration scenario.

What was our ROI?

I have seen a return on investment since adopting Dell PowerStore. We have already reached the return on investment with the current infrastructure, so the ROI is good.

What's my experience with pricing, setup cost, and licensing?

My impression of the price and licenses for Dell PowerStore is that we are satisfied. I hope this will not change drastically in the future, but today we are satisfied as it fits within our budget.

Which other solutions did I evaluate?

I chose Dell PowerStore for the relationship and because they responded to the RFP. They are the ones who meet our needs.

What other advice do I have?

The AI initiative is important for me as artificial intelligence helps optimize workloads and storage, and by extension, helps save money.

I have performance metrics that tell me whether Dell PowerStore is working well, and it performs very well. We are happy.

Dell PowerStore fits my organization's growth fundamentally, providing an infrastructure that supports our expansion. My overall rating for this product is eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Buyer's Guide
Dell PowerStore
October 2026
Learn what your peers think about Dell PowerStore. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
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Storage Administrator at a logistics company with 10,001+ employees
Real User
Top 5Leaderboard
Jun 30, 2026
High performance all-flash storage has improved data reduction and supports continuous workloads
Pros and Cons
  • "We recommend using Dell PowerStore all-flash storage array model for its high performance, excellent data reduction ratio, very high scalability, and efficiency."

    What is our primary use case?

    Dell PowerStore serves as our main data store and functions as a primary storage type in our environment. We utilize it for very high performance with an all-flash model, which provides excellent efficiency, scalability, and cost savings.

    We use the storage on a continuous basis and it acts as the main component for the primary side of our environment. We have been using this type of storage in our organization for a long time and regularly depend on it.

    We have used different NAS and SAN storage solutions previously, but Dell PowerStore is our main storage choice in our environment for high performance, all-flash storage array capabilities, efficiency, and scalability.

    What is most valuable?

    Dell PowerStore storage features an active-active cluster where both controllers serve the I/Os. We have not experienced any low I/O issues on the other controller, and it performs optimally in terms of density. The platform uses all non-volatile memory, making it very fast and capable of storing large amounts of data. We also utilize Metro Node with active-active node configuration and synchronous replication, which replicates data from one side to another every few minutes. Additionally, we have a storage pool for disk collection.

    The main valuable features are high performance and data reduction, which prove very useful as data sizes increase. Data reduction maintains performance while managing storage capacity effectively. The active-active configuration allows us to use both nodes continuously, enabling both nodes to serve I/O and run data operations in an active-active manner, which optimizes performance and density.

    Improved performance is achieved through load balancing and data protection. The array delivers very high performance along with significant data reduction benefits. Dell PowerStore architecture is very advanced with different model types available in our environment.

    What needs improvement?

    Enhancing AI features in Dell PowerStore would allow the system to easily identify issues and improve our issue resolution time. The system could analyze what issues occurred so we can fix them immediately without waiting. AI capabilities would also increase the security side of the array by easily identifying any bugs or known issues so we can fix them very quickly.

    Increasing reliability would be very strong if AI and security enhancements were implemented.

    For how long have I used the solution?

    I have used this solution for more than five years.

    What do I think about the stability of the solution?

    There are no stability issues.

    What do I think about the scalability of the solution?

    The scalability is very good and very efficient. It delivers high performance as an all-flash storage array. The data reduction ratio is very high.

    Which solution did I use previously and why did I switch?

    We have used different NAS and SAN storage solutions in the past.

    How was the initial setup?

    During the installation and configuration process at the time of purchase, we can optimize performance to be high and maximize the usability of the storage. This solution is very easy to handle and use. We can manage the storage very easily.

    Which other solutions did I evaluate?

    Comparing Dell PowerStore with other storage solutions, the main differentiators are the all-flash storage array capability, high performance, active-active node configuration with very low latency, and high data reduction ratio. We chose Dell PowerStore specifically for these features.

    What other advice do I have?

    Dell PowerStore is used by other teams in our environment as well for virtualization, creating file systems, and other applications. We recommend using Dell PowerStore all-flash storage array model for its high performance, excellent data reduction ratio, very high scalability, and efficiency.

    From our end, we provision volumes and hand them over to the development team. They create and build applications on those volumes and use them continuously. High performance and data reduction are the main benefits.

    We suggest referring to Dell PowerStore vendor for future deployments. I give this product a rating of 10 out of 10.

    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    Last updated: Jun 30, 2026
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    reviewer2785284 - PeerSpot reviewer
    Storage System Engineer at a retailer with 1,001-5,000 employees
    Real User
    Top 20
    Dec 8, 2025
    Unified storage has simplified administration and has supported seamless growth and maintenance
    Pros and Cons
    • "Dell PowerStore is great in terms of stability and reliability."
    • "There are crashes from time to time. We had a controller problem once where something broke."

    What is our primary use case?

    As the administrator for Dell PowerStore, I manage its functions and ensure it operates smoothly. Dell PowerStore provides the storage for all the services we have, so every server gets its disks from there. It has a nice interface and is easy to manage.

    What is most valuable?

    The upgrade runs quite well, except that when it shuts down one head, it then says you cannot get in here. You just have to know that you have to log in via the other head, otherwise you stand there for three quarters of an hour wondering if it is still there or if it is coming back. Dell PowerStore is fast storage and easy to administer. I would like to be able to do more on the CLI, but I have other systems where you can do that.

    What differentiates Dell PowerStore from other storage solutions is that it has become simpler and more autonomous over time. Earlier, you would say you need a RAID group with a certain number of disks in a specific RAID configuration. Today you say you need a LUN size of a certain amount, and the system does everything in the background, which makes it much easier.

    What needs improvement?

    Where Dell in general could be more open is an area where Dell PowerStore could be improved. I have competition in-house where you can only work on the CLI if you really want to do it well, and that is more fun as an admin. However, the nice thing about the simple interface is that you can also hand it to someone who is not deeply involved.

    For how long have I used the solution?

    I have been using Dell PowerStore for six and a half years.

    What do I think about the stability of the solution?

    Dell PowerStore is great in terms of stability and reliability. Even if something fails, it is really quick to swap it out. If you have virtualization layers on top, such as VPLEX, you can work on the other side and maintain the machine in peace. There are crashes from time to time. We had a controller problem once where something broke. A DIMM was defective, so the controller had to be shut down and removed, but the other controller kept running. If you do that at a time when there is not much load, then it is fine.

    What do I think about the scalability of the solution?

    Scaling in terms of disks is always possible. Dell PowerStore grows well with company needs because you can cluster them so that you can put them together under one interface. You can just put a second one next to the first one, link it to the other one, and then it is basically a single system to administer.

    How are customer service and support?

    It depends on the topic you submit regarding Dell support. I have not had any problems with Dell PowerStore, but there are other products where it sometimes gets stuck, though that is not Dell PowerStore support's fault. On a scale of one to ten for support, I would give it a nine. That is typically German; we do not give a ten, so the Americans will have to live with that.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I have worked with VNX, Unity, and XtremIO, so the whole EMC range. Before deciding on Dell PowerStore, I should note that the previous company had Dell PowerStore. They also had other solutions including XtremIO and Unity, and as Unity evolved, Dell PowerStore came along. Because people were satisfied with those products and I was very familiar with them, we decided to stick with it. At my current company, they also looked at other things, and at the company where I was before that, they also looked at various solutions. However, it is often the case that Dell, or rather the former EMC products, is what people knew and had been happy with for years. Honestly, people are usually too comfortable to switch to a completely different vendor when they do not know what they are buying there.

    How was the initial setup?

    I took part in installing and configuring Dell PowerStore, including cabling, configuring, bringing it up for the first time, and doing upgrades. I took part in everything I could, and it actually runs quite well.

    What other advice do I have?

    We do not yet know how Dell PowerStore plays a role in our company's AI initiatives. We had a meeting about a month ago with our sales representative, Dominik Nitsche, who is responsible for us. He was there with his colleagues, and they presented the HCI model again, where you can choose which hypervisor runs on it, and Dell PowerStore would be underneath. In case we decide we would like to try that out, Dell PowerStore would be in play with us again. I do not have much involvement with Dell PowerStore's pricing and licensing because I am just the admin and not the one who has to buy it. I give this review an overall rating of ten out of ten.

    Which deployment model are you using for this solution?

    On-premises

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Director at Wipro Limited
    Real User
    Top 5Leaderboard
    May 31, 2025
    Provides cost savings, operational efficiency, and high performance
    Pros and Cons
    • "The most important aspect of Dell PowerStore in comparison to any other platform is that it helps us save costs while giving more value per GB per dollar spent. It provides an industry-leading DRR ratio."
    • "Overall, Dell PowerStore is very competitive in the market and able to beat the competition."
    • "One thing they need to work on is creating an app sync or the Metro Cluster functionality. Currently, it requires a different hop as we have to add multiple switches to build that functionality for replication from one data center to another. If that could be bundled in a base Dell PowerStore by default, it would be great."

    What is our primary use case?

    We are using Dell PowerStore for different kinds of workloads. They use Dell PowerStore for mission-critical or high-performance purposes. 

    We have customers all across the globe and in different verticals, including manufacturing, healthcare, and finance. HCL Tech provides Dell PowerStore, and we also create a service model for end customers similar to storage as a service that Dell offers. There is a big contract between HCL Tech and Dell Technologies through which we use these Dell PowerStore devices and create storage as a service to support our end customers across the globe.

    Our team is validating Dell PowerStore for some Gen AI use cases, but we are still working on that as it's not finalized.

    We mainly work with 3000 and 5000 models. We don't work much with the entry level models.

    How has it helped my organization?

    We are using these storage devices in our data center or our Colo facility. We offer storage as a service, and it helps us to maintain our SLA, which is very important. There should be no P1s. Dell PowerStore provides ease of work.

    We get efficiency. There are cross-replication features with the additional hardware. That gives the additional edge in terms of performance throughput. There are some other features as well to help us meet our customer requirements.

    One customer on their old hardware had a DRR of only 2:1, but with Dell PowerStore, they got a DRR of 5:1. That's the level of efficiency they get. On the existing hardware, I would have to deploy one petabyte storage box to address customer requirements, whereas with PowerStore, I only need 500 terabytes of usable capacity to address the same requirement. That helps us to reduce our overall rack, space, or power requirements.

    We create unified storage boxes for various workload requirements of our customers. We are able to get better efficiency for different workloads. We can easily showcase to customers the capability or value proposition with Dell PowerStore to address multiple workloads and provide efficiency on the storage side. With other platforms, I have to use specific protocol-based devices, not the unified one.

    Performance-wise, it's completely fine. Be it database workload, apps, VMs, or any other workload. We were able to address the same. For one of the customers, we were using different workloads in the same box. We were able to meet the expectation for our end customer in terms of IOPS or throughput. We didn't face any challenges. It gives us high DRR even if we have multiple workloads.

    It is easy to use. With the same portal, I can manage everything.

    What is most valuable?

    The most important aspect of Dell PowerStore in comparison to any other platform is that it helps us save costs while giving more value per GB per dollar spent. It provides an industry-leading DRR ratio. I can get a five-to-one DRR on Dell PowerStore, which helps bring more capacity in 1U or 2U platforms. It helps save not only on the storage box itself but also on power and rack space. It delivers high performance without compromising anything on the performance side. That's a major advantage with Dell PowerStore. 

    It improves operational efficiency because the portal through which we can access the devices is very convenient. We can configure and assign storage to different VMs or different resources. In the same single pane of glass, we can access multiple devices.

    What needs improvement?

    One thing they need to work on is creating an app sync or the Metro Cluster functionality. Currently, it requires a different hop as we have to add multiple switches to build that functionality for replication from one data center to another. If that could be bundled in a base Dell PowerStore by default, it would be great. That's because most of the time, we are doing the same replications, and if that can be enabled without any additional license or hardware, it would be very beneficial.

    For how long have I used the solution?

    It has been close to six to seven years now.

    What do I think about the stability of the solution?

    We have not experienced any stability issues.

    What do I think about the scalability of the solution?

    We are able to scale up or scale out effectively. There are certain cases where we decided to go with a certain capacity on day one, but depending on growth and future plans, we can extend the same box by adding more disks. We can add more controllers and scale out too. All those options are available, and there are operational considerations while doing that. In terms of taking some downtime if required, it won't be a significant task for us with Dell PowerStore.

    How are customer service and support?

    I am not the person who is directly connected with the tech support team, but from our team's feedback, we were able to get the right support from Dell, and their people are responsive in addressing tickets.

    How would you rate customer service and support?

    Neutral

    How was the initial setup?

    With one or two accounts, we faced some challenges due to patch upgrades, but after Dell resolved the issue, it's pretty straightforward, and we're finding it very easy.

    All the upgrades we have done are from other devices to Dell PowerStore, not from Dell PowerStore to Dell PowerStore.

    Based on customer requirements and performance, we need to identify the right product of Dell PowerStore. Starting from 1200, 3200, 5200, 9200, we need to define which category or SKU we need in terms of exact performance requirements to provide better results. If there is a requirement for higher IOPS and we go with the 3200, that could become an issue at a later stage. If we need more capacity or higher IOPS, then we have to go with a higher box that can address the requirements.

    What about the implementation team?

    We generally utilize ProDeploy services from Dell. With ProDeploy services, we need to ensure site readiness and follow basic steps before the Dell engineer arrives for installation and configuration. We need to complete all prerequisites required for those services and plan accordingly with the Dell engineer.

    What was our ROI?

    We are able to bring an advantage of close to 10% to 15% at least. In some cases, depending on capacity, it can go even higher.

    What's my experience with pricing, setup cost, and licensing?

    HCL Tech has a TLA with Dell, so in terms of price point, we are very competitive. Based on my experience, the cost of Dell PowerStore for around 500 GB of capacity is very competitive compared to any other platform in the market.

    What other advice do I have?

    Dell PowerStore gives better performance in terms of dollar value spent because it provides higher efficiency and better performance than other products. The cons include a few use cases where you might face challenges, such as workload issues due to patch configuration needs. 

    Overall, Dell PowerStore is very competitive in the market and able to beat the competition. I'm getting the same unified platform, which can address different workloads on the same device, giving better value for money in a secure and agile environment. 

    I would rate Dell PowerStore a ten out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    Solutions Architect at Enterprise Technology (Pvt) Ltd
    Real User
    Top 20
    Aug 1, 2026
    Data protection has delivered efficient dedupe, strong performance, and smooth operations
    Pros and Cons
    • "In terms of performance, we don't have any issue on Dell PowerStore, helping us achieve higher performance and operational efficiency."
    • "The availability sometimes presents challenges where we can't get the requirement."

    What is our primary use case?

    I have been using the on-premises version of Dell PowerStore.

    What is most valuable?

    The best feature in Dell PowerStore for me is the dedupe compression.

    In terms of performance, we don't have any issue on Dell PowerStore, helping us achieve higher performance and operational efficiency.

    Regarding Dell PowerStore's data resiliency, availability, and cybersecurity features, I didn't come across any ransomware attacks or anything. Otherwise, everything is fine, and we don't have any issues.

    What needs improvement?

    Product-wise, we are pretty happy. Customers are pretty happy. The availability sometimes presents challenges where we can't get the requirement. Mostly on the server side, we have issues. The storage side is working fine.

    I don't have any challenges in the implementation of Dell PowerStore. The only concern is the cost.

    For how long have I used the solution?

    I have been working with Dell PowerStore for nearly five to six years.

    What do I think about the stability of the solution?

    In Sri Lanka, we have a proper channel, including RMAs, and we don't have any issues.

    What do I think about the scalability of the solution?

    We mostly use one Dell PowerStore appliance in a primary site and one in a DR site.

    How are customer service and support?

    I would rate the technical support of Dell as a nine on a scale from one to ten.

    Which solution did I use previously and why did I switch?

    I am working with Dell and I am familiar with Dell PowerStore.

    How was the initial setup?

    This is actually a complete deployment of the software, and it takes within one week including the migration and everything. Currently, I'm not doing that deployment part. I'm doing the pre-sales with designing and sizing.

    What about the implementation team?

    Usually, three to five people are involved in deployment, and it depends on the size since it's a complicated solution.

    The deployment was done in-house. We have a deployment team.

    Which other solutions did I evaluate?

    In Sri Lanka, we normally use solutions from Dell, HP, Lenovo, and Cisco.

    What other advice do I have?

    We use a partner channel to purchase the solution, and we have a distributor. We are in the due diligence phase, selecting the distributor and going through them. I would rate this review overall as an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: Aug 1, 2026
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    System Advisor at Tucumán BBS
    Real User
    Top 5
    Dec 11, 2025
    Reliable storage has consolidated critical pharmacy data and supported future recovery plans
    Pros and Cons
    • "The features I like most about Dell PowerStore are the reliability, the time, and the performance."
    • "We are not currently using deduplication or compression technologies with Dell PowerStore, and at this moment, we have no data about the technology from the recovery technology."

    What is our primary use case?

    We use Dell PowerStore for backup and for database use in the pharmacy industry. We are not clustering a lot of appliances together with Dell PowerStore. Dell PowerStore helps us consolidate 100% of our data, and we have a backup contracting in the cloud.

    Next year, we are planning to make a recovery station with Dell PowerStore, a power station located in another province, another state of Argentina. We are building the premise right now to locate the server in this location. We can use all Dell servers to make a recovery station for data and applications.

    What is most valuable?

    The features I like most about Dell PowerStore are the reliability, the time, and the performance. Reliability is very, very, very good.

    The environment control in our data center affects Dell PowerStore servers significantly, as we have the servers in conditions required for humidity, temperature, and dust to be very controlled. When the servers are under these conditions, they are durable and predictable. We have a new UPS and controller supply for the current to the servers with filters, and it works very well with Schneider UPS.

    What needs improvement?

    We are not currently using deduplication or compression technologies with Dell PowerStore, and at this moment, we have no data about the technology from the recovery technology. In the next month, we might have a decision on the technology to be used. We have SAP offering tools for backing up the databases, and we might be using the SAP tools.

    For how long have I used the solution?

    I have four years of experience with Dell PowerStore.

    What do I think about the stability of the solution?

    My experience with Dell helping me set up is very good, and the servers are very hard to break. It is a good machine to do the job.

    What do I think about the scalability of the solution?

    I do not have the exact data on the ability to add capacity in single drive increments versus the drive packs with Dell PowerStore. If you would like, you can send me an email with the precise data and I will reply as soon as I have the exact models and capacities.

    How are customer service and support?

    I would rate Dell support for Dell PowerStore as a ten, but we have support via a dealer in Cordoba, from five hundred kilometers from Tucumán. We have a contract service based on demand. The basic maintenance is done in-house, and it is very easy, just the filters. The software maintenance is contracted; for SAP, it is contracted via a consulting firm, and for Oracle, it is contracted via a supplier in Austria. All third-party. The little parts are maintained in-house. We do not have a contract with Dell directly, only through a representative.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    The company evaluated changing to IBM, but IBM was discarded, and we bought a new set of servers four months ago. The decision to discard IBM as a potential replacement was primarily economically driven, and the technology involved in the IBM servers is not what we are familiar with. We are using SAP in ERP and using a version, a special version of Linux and Oracle in some parts of the business. Migrating the data, the server, and the application to another server with IBM is very hard. IBM is a good server, just not for us. Another industry might be better, but for us, Dell is better. Dell is a little more economical, not so expensive, and the service contract with IBM is very expensive from Argentina, and the ROI is better in Dell.

    How was the initial setup?

    The initial setup of Dell PowerStore was contracted to a consulting firm from Dell directly, and the server was configured remotely.

    What's my experience with pricing, setup cost, and licensing?

    The price of Dell PowerStore is balanced in cost versus performance. The quality should not be compromised for the price. You get what you pay for.

    What other advice do I have?

    I do not have the model of Dell PowerStore in mind right now. I do not have data on using the lifecycle extension to upgrade to a next-generation product. My experience with Dell PowerStore deployment is that it is very easy. I would rate this review an eight overall.

    Which deployment model are you using for this solution?

    On-premises

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Varunraj PTK - PeerSpot reviewer
    Senior System Engineer at Diyar United Company
    Real User
    Top 10
    Nov 11, 2025
    Has supported unified file and block storage while enabling Metro Volume without extra components
    Pros and Cons
    • "The most valuable features in Dell PowerStore are the Metro Volume features that are built-in without requiring an additional component."
    • "I would like to see additional features or functionalities for the Metro in Dell PowerStore, especially because there are a few workloads still not supported."

    What is our primary use case?

    Dell PowerStore is primarily used for both block and file storage because it functions as a unified block and file storage system.

    What is most valuable?

    The most valuable features in Dell PowerStore are the Metro Volume features that are built-in without requiring an additional component. Unity required a VPLEX to have a Metro, but Dell PowerStore has an inbuilt option to have a Metro Volume.

    Dell PowerStore has supported operational success.

    What needs improvement?

    I would like to see additional features or functionalities for the Metro in Dell PowerStore, especially because there are a few workloads still not supported.

    The workloads I would like to see supported in Dell PowerStore are mainly for VMware, and other workloads are not officially mentioned, such as Hyper-V and Nutanix. I would also like to see improvements in the replication, which is currently completely network level replication. If everything goes through SAN, that would be much better.

    For how long have I used the solution?

    I have been using Dell PowerStore recently, specifically for the last six months.

    What do I think about the stability of the solution?

    I would assess the stability and reliability of Dell PowerStore as very good, considering it as a midrange storage solution.

    I have not experienced any downtime, crashes, or performance issues with Dell PowerStore.

    What do I think about the scalability of the solution?

    I do not use any performance metrics or benchmarks because we have not experienced any latency or anything from the user end with Dell PowerStore. We are not using any tool to assess performance.

    How are customer service and support?

    I would rate the technical support for Dell PowerStore as eight on a scale from one to ten. I have contacted support a couple of times, and the experience has been satisfactory.

    The response time for Dell PowerStore is good, and the first-level support quality is satisfactory.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    Before using Dell PowerStore, I worked with Unity, the normal version, not XT.

    I decided to switch to Dell PowerStore after six years because it reached end-of-support.

    How was the initial setup?

    The deployment of Dell PowerStore was straightforward.

    What about the implementation team?

    I did not take part in the deployment of Dell PowerStore in my system.

    Which other solutions did I evaluate?

    Before finally choosing Dell PowerStore, I did not really evaluate other options.

    What other advice do I have?

    Dell PowerStore does not play a role in my organization's AI initiatives.

    My role in using Dell PowerStore is as an administrator.

    I would recommend Dell PowerStore to others in the mid-range segment. My overall rating for Dell PowerStore is eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Senior Systems Engineer at SIDEPATH, INC
    Real User
    Top 20
    May 20, 2026
    Efficient data demos and migrations have become simpler while operational insights grow
    Pros and Cons
    • "My advice to other organizations considering Dell PowerStore is to look at the reliability and the history of the company and its heritage."
    • "The responsiveness could be faster, but once you reach the higher tier engineering for major problems, they are very good."

    What is our primary use case?

    Dell PowerStore is used primarily for conducting demos for customers, proof of concepts, and projects such as migration projects.

    What is most valuable?

    Dell PowerStore has become much easier to manage because of my background with EMC storage dating back to Symmetrix and CLARiiON. The ability to quickly engage with the interface means customers can become proficient after just an hour walk-through and are ready to proceed immediately.

    I actively use Dell AIOps, and it has proven beneficial in our operations.

    I have been able to consolidate data using Dell PowerStore with the data reduction it offers.

    What needs improvement?

    The new 5.0 release and the new hardware for Dell PowerStore include many of the features we were looking for.

    For how long have I used the solution?

    With approximately 25 years of experience working in my current field, I bring extensive expertise to the table.

    How are customer service and support?

    I would rate the technical support for Dell PowerStore as an eight out of ten. The responsiveness could be faster, but once you reach the higher tier engineering for major problems, they are very good.

    Which solution did I use previously and why did I switch?

    Prior to adopting Dell PowerStore, I used Unity, the SC, and PowerMax.

    What was our ROI?

    Regarding ROI, for us, it really does not impact much because as a partner, we pick it up inexpensively. However, for our customers, we have transitioned many from using vSANs and VX Rails with vSANs to using VX Rails with the dynamic node and Dell PowerStore. They manage to downsize their new clusters by having the storage disaggregated, resulting in savings by having basically less compute.

    Which other solutions did I evaluate?

    Before selecting Dell PowerMax, we considered Dell PowerStore as it was the central product for everything we sold, fitting perfectly in the sweet spot. We also looked at PowerVault for specific use cases such as backups, but in general, Dell PowerStore is our work engine.

    What other advice do I have?

    We are not enrolled in a Lifecycle Extension, formerly the Anytime Upgrade Program, but we have customers that are. Those customers who participate in the program benefit primarily from preventing obsolescence, which is the main driver for them.

    My advice to other organizations considering Dell PowerStore is to look at the reliability and the history of the company and its heritage. That is the most important factor to me. The performance is great, and the features are all impressive, but the solid foundation is critical.

    I would rate this review an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    Last updated: May 20, 2026
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    PeerSpot user
    reviewer2782941 - PeerSpot reviewer
    Business Development Manager at a tech services company with 10,001+ employees
    Real User
    Top 20
    Nov 27, 2025
    Active-active metro clusters have improved data availability and support current growth of virtual machines and databases
    Pros and Cons
    • "To growth and business success, Dell PowerStore contributes definitely because the appliances have these expansion enclosures and scale-up and scale-out work pretty well with Dell PowerStore, up to a certain degree."
    • "For a rating of ten, what's missing is knowing quite reliably that you end up with the right support team for your problem because way too often you have a problem, call support, and then end up with people who repair laptops."

    What is our primary use case?

    I don't use Dell PowerStore myself, but we sell it, set it up for customers, and we are also the best certified, Europe-wide, I think, also for the PowerStore area with Bechtle.

    You need block storage whenever you want to give your virtual machines storage where the hard drives are essentially located. For that you rather need block storage, or for databases.

    What is most valuable?

    The challenge with Dell PowerStore was MetroCluster, so recently it's been feature-wise MetroCluster over Fibre Channel. I think with the new update, Dell PowerStore has that now as well, and there was a discussion going on for years where people said Fibre Channel is a very German topic and people prefer to use Ethernet. The Americans recently realized they would develop this, and they even introduced the feature for Bechtle as well.

    I consider the active-active MetroCluster the most valuable function on Dell PowerStore.

    To growth and business success, Dell PowerStore contributes definitely because the appliances have these expansion enclosures and scale-up and scale-out work pretty well with Dell PowerStore, up to a certain degree. Ultimately the machines themselves are also very powerful. I think especially in growth phases, small and medium-sized businesses benefit from the fact that because it has a dual-controller architecture, both controllers run simultaneously and also work accordingly. They get an extremely good package for the money they invest.

    What needs improvement?

    The things where Dell PowerStore should be improved have now been improved and are being introduced with the new update.

    Then it's actually great regarding everything with Dell PowerStore. You can always talk about the price.

    For a rating of ten, what's missing is knowing quite reliably that you end up with the right support team for your problem because way too often you have a problem, call support, and then end up with people who repair laptops. They say they have no idea. The last time I had to do a major troubleshooting, you had to somehow go to Dell America, or I think you get routed via Ireland or something. That's sometimes a bit complicated, and if everything were German-speaking, that would of course be even better, but you can't always expect that.

    For how long have I used the solution?

    I have been working in my field for three years.

    What do I think about the stability of the solution?

    I wouldn't know what could keep up with Dell PowerStore regarding stability and reliability.

    On a scale from one to ten regarding stability and reliability, I would rate it a ten.

    How are customer service and support?

    I find Dell's support great. I can't imagine a time when they said no idea, go look somewhere else.

    On a scale from one to ten, I would rate it a nine.

    How would you rate customer service and support?

    Positive

    Which other solutions did I evaluate?

    From other manufacturers, I consider Dell PowerStore alongside something similar to NetApp FAS and Pure Storage, which is also in the block storage area. Every manufacturer has something going for them, but Dell definitely offers the best overall package.

    What other advice do I have?

    Quality has its price regarding Dell PowerStore. The feature set of Dell PowerStore is so competitive that it can easily put the market admirers in its pocket and simply represents a better product.

    I actually haven't really dealt with licensing that much yet.

    The network is always a big thing with implementations of Dell PowerStore because especially Dell PowerStore with the network—you want jumbo frames, and on Dell networks they're set a bit differently on the switches.

    Regarding AI initiatives, I'd say quite good, because not everyone has a manual in their head on how to use Dell PowerStore. If you can use AI to do certain things for you and to troubleshoot, I think that's quite good.

    I would rate this review a nine overall.

    Which deployment model are you using for this solution?

    On-premises

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    Buyer's Guide
    Download our free Dell PowerStore Report and get advice and tips from experienced pros sharing their opinions.
    Updated: October 2026
    Buyer's Guide
    Download our free Dell PowerStore Report and get advice and tips from experienced pros sharing their opinions.