Dell PowerStore Reviews

We utilize Dell PowerStore for VMware and to establish an OpenShift environment for deploying applications on the customer's end.

The solution is easy to use and has good performance.

Horizontal scaling has room for improvement.

The price has room for improvement.

I have been using the solution for around five years.

I give the stability a nine out of ten.

I give the scalability a seven out of ten. While the solution can be vertically scaled without issues, horizontal scaling presents challenges.

The technical support is usually good but they are not very robust.

Neutral

The initial setup is straightforward. I give the setup a seven out of ten. To ensure successful deployment, a certain level of technical knowledge is necessary. Typically, a team of one to two engineers can complete the deployment within a few hours. However, the duration may vary and take up to two days depending on the specific configuration requirements.

We implement the solution for our customers.

The solution is expensive. I give the cost a two out of ten.

I give the solution an eight out of ten.

The solution requires hardware maintenance. Depending on the customer's contract agreement, we can maintain the solution and provide replacement parts by the next business day.

Our clients are enterprise-level.

I recommend Dell PowerStore because it is a highly stable solution.

We use it to host all the VMware workloads in production. It has all the types of workloads that any data center would have, from AD to file servers as well as SQL, Exchange, and BI. It holds all our high-tier VMs.

PowerStore helps to simplify IT operations. At the site where it is installed, we have consolidated two tiers with the high-IOPS and lower tiers. We have enough capacity with lower power consumption and enough performance to handle the required overload.

It gives us the capacity and the performance we need. Before, things were on 10K disks, while this is flash. There is a very big difference. Previously, we were connected directly, with a back-to-back connection between servers and storage. Now, we have multiple servers connected to SAN switches and those switches are connected to the storage. For sure, the performance of the system is sky-high. In terms of IOPS we are fully satisfied by the PowerStore.

We use the solution’s built-in VMware hypervisor to run VMs and virtualized applications, directly on the storage appliance. We manage multiple sites and we don't have enough teams to allocate support at all sites. So our support team handles all our sites. It's very important for us to have a consolidated infrastructure that we can manage remotely, without needing someone available locally to do the patching/power-up/creation and life cycle management tasks. Having this box, along with the integration with VMware, and VMware's capabilities, gives us what we need.

I like the performance of the PowerStore. When you talk about PowerStore, it's mainly about flash systems and high-end IOPS. The 1000T is a midsize box, in terms of the way the vendor positions it, but it is more than enough for our needs. At the site where it is located, there are about eight servers connected. The high IOPS support our needs. It is very performant.

We have an issue with the integration of this box and VMware. I have downloaded so many books from Dell EMC's website. We created the volumes as VVols. The information they gave us said we would directly see the capacity. Unfortunately, that is not true. You only see it after you put data on it. When you create the volume but there is no data, you don't see how the actual capacity grows. This is peculiar regarding this box.

We installed it at the beginning of September, about three months ago. By the end of September it was put into production with all the loads we required.

It is stable, but we have only operated it for less than six weeks, which is not that much. But performance-wise it is giving us what was promised, so far.

Because we have changed the topology of our data centers' interconnectivity and the data movement between sites—we have multiple sites in multiple locations and countries—we asked Dell EMC to give us additional expansion for the box, but with disks at the lower tier. In that way, we are insuring our investment in this box and doing a consolidation. But it also means we don't need to buy high-end disks for it. We may go with 10K disks for the lower-tier data.

I think we will go for a second box like this one in the near future, but in a different location.

When I tried to open a ticket with the Dell EMC team, during the installation phase, they kept bouncing me from one support center to another, from the United States to France to wherever. I ended up preferring to finish the installation without continuing the case. Dell EMC's support case management wasn't really set up to suit our needs. When I gave them the serial number of the box, they said, "Ah, it's a PowerStore. It's not this department, you need a different department." The support is not very well structured.

In addition to the licensing issue I mentioned, we also opened a ticket concerning the dedupe and the data showing on the storage interface. No one answered so we escalated it to our partner and they escalated it to a consultant.

Overall, support is not smooth when it comes to the portal and the standard support system. I had to go to our reseller to ask him to get us the information we needed.

To be fair, I spent a huge amount of time working with IBM, versus only the two to three months on Dell EMC. But knowing Dell EMC as a brand, as a competitor to IBM, I know it can do much better in terms of support and awareness of customers' needs.

Neutral

We were not searching for a particular brand. We were searching for storage that would be delivered ASAP with a certain IOPS capacity. And, of course, pricing was part of it. The vendor that sold us this box said they were able to send it right away. From that point, the discussion went to Dell EMC versus ordering IBM. Our discussions about how to move forward with our storage took at least four to six weeks. If we had then put in an order with IBM, it would have taken at least another six weeks. So we would have had a 10 to 12-week process. We didn't have this luxury. We couldn't wait that long, so the decision was based on the time of delivery.

We will move everything off our old Lenovo storage that is now four or five years old, and that will be used for backup only. All our production VMs will be on the flash and all the less important pieces, like the file servers, will be on the 10K disks.

During the installation phase, the licensing part was not straightforward. It was very difficult for the technicians, who are not trained Dell EMC technicians, to do the licensing because the information on their website is not straightforward. You can't find your way easily. You spend some time getting the information. So the licensing activation was a little bit tricky for us. Maybe the installation issue was due to our lack of knowledge, but the licensing part and the escalation need to be smoother. Eventually, I had to pass this task to our business partner and they did it for us.

There is a web interface for LAN creation, host mapping, and digital capacity. We created it as a VVol, mapped it to the box, and started moving data from the old Lenovo to this box.

Because my background is not Dell EMC, it took us about two to three days to finish not only the boxes but the installation of the SAN switches as well. We had to migrate all the data from the old Lenovo to it, and we had to do work related to the ESX servers.

We only used internal resources.

I was a technical manager for about 20 years in a company that is a business partner for IBM. My "DNA" is in IBM. However, when I shifted to my current company, they have multiple types of hardware vendors, both IBM and non-IBM. Before the acquisition of the Dell EMC PowerStore 1000T, I did a comparison with information from IBM sources, from Dell EMC sources, and from neutral sources. At that time I downloaded information from IT Central Station. After that, we acquired the box.

I would like to wait another few months before giving any advice about the product, to see if there are any other hassles or any issues. But if someone is considering going with PowerStore, I would say yes. It's a good box.

Ultimately, it's about performance, capacity, and price, as opposed to AI learning et cetera, the same as it has always been.

I was not concerned about the fact that it is a relatively new platform because the Dell EMC brand is number-one in the market.

We mainly use the solution for virtual server infrastructure and block storage (not file storage use).

The main challenge we addressed was having some kind of mid-range all-flash array. It's one of the best use cases. 

The budget is good. It's really good, price-wise. It's cost-effective.

We have some VMware use cases for VMware infrastructure and it is good for that. We can use it for its data reduction capabilities. We have moved from 1.48 to 1.27. 

It offers good snapshots.

We use Cloud IQ for analysis. It's simple to quickly check and you don't have to be near the array to do so. 

The cyber-resilient data approach is good. It has all the features we need as a security company. The read-only snapshots are great.

There could be better reporting. We should be able to do some better metrics and they should be stored for longer so we can do better investigations. 

I've been using the solution for about four years. 

The stability is good. However, the sizer is not quite right. From my experience, the same number with the same read/write ratio and the same log size is off compared to my own notes. It's stable, yet the CPU utilization is higher. Sometimes, we need to move stuff off of it since we can see it's being over-utilized. 

The scalability is good for our use case. Sometimes I wish the cluster capabilities were more like XtremIO.

In the last year, we've noticed that there has been a drop-off in Dell support. In the past, I've had a better experience. The merge didn't benefit the support.

Neutral

We used to use XtremIO. We didn't fully switch. We decide which to use depending on the use case and budget. Other companies offer discounts from time to time. We'll compare and have an auction to see who wins. Price is just one factor. We also evaluate the support experience, for example. 

The deployment is very easy.

We install the solution ourselves. We did not use an integrator or consultant. 

We've witnessed an ROI after switching from some other infrastructure. It identified some areas in which we could get some good reductions and could decrease the data center footprint. 

We're constantly evaluating other solutions and comparing the options for price, support, and other metrics.

We aren't really using any integrations. We also don't use it for AI-driven workloads. 

I'd rate the solution nine out of ten. It's a great product. It's improving over time. When it was first released, I'd rate it four or five out of ten. However, it keeps getting better. The only problem I see is the support. 

Our primary use case for Dell PowerStore is for data protection and data transfer.

I find all of the Dell PowerStore features to be valuable. 

When it comes to Dell PowerStore, I would like to see more integration and more security features included. It's unfortunate that the solution does not feature Flash trace. 

We have been using this solution for the past one or two years.

My impression is that Dell PowerStore is highly stable.

My opinion is that Dell PowerStore is highly scalable. Currently, we have many users of this solution as we have three hundred people in our company. We also have plans to increase the usage of this solution, but that will depend on the storage and customer data and its size.

My opinion is that the initial setup process is quite straightforward.

I would recommend this solution for middle-range customers.

Overall, I would rate this solution a nine, on a scale from one to 10, with one being the worst and 10 being the best.

We use Dell PowerStore for virtualization.

Our customers implement PowerStore for its performance and the possibility to utilize AI in the future.

CloudIQ improves efficiency by allowing our customers to manage their systems from one place.

PowerStore does not consume a lot of power which is great for our enterprise customers but in Italy, our customers are usually small and medium businesses and are not too concerned about the power consumption because they only run two PowerStores.

Some of our customers have seen PowerStore's four-to-one data reduction. This has reduced our customer's footprint by three to one.

The most valuable feature is the functionality of the integration between the storage and the domain. Also, the possibility of having snapshots and synchronous replication is valuable. This is helpful for our enterprise customers because they need to replicate their data.

The most important thing is for Dell RND to continue to be innovative. 

Dell PowerStore currently only allows us to copy data from our main production system to the disaster recovery site. Dell PowerStore needs to add two-way replication to include data from the DR to the production site.

I have been using Dell PowerStore for four years.

Dell PowerStore is stable.

Dell PowerStore scalability is good because we can change parts and the controller if required. The parts are swappable.

We have used the technical support and professional services of Dell. They have been good to work with.

Positive

I have also worked with HP and IBM storage solutions but most of my customers are already Dell users and prefer PowerStore.

Although I don't have direct experience with the deployment, our technician has told me it is simple and can be done with a few clicks.

Our customers see a return on investment in terms of time savings because the setup is simple. The initial cost may be higher for PowerStore than some others but the life cycle is longer which makes up for it.

The price is right. The software features are included in the pricing without any additional purchase requirements.

I would rate Dell PowerStore nine out of ten.

We were in need of a new enterprise storage solution for our virtual machines. We use it for primary systems and processes, so for us it's very important.

The built-in intelligence adapts quickly to changing workload requirements. It works as we expected it to work. It doesn't give you a view into how it's doing it because it's doing it in the backend, but up until now, every process has been working perfectly fine.

The biggest benefit is that we have an enterprise storage solution we can rely on. It does simplify storage operations. It's easy to manage.

In the few months that we have used it, the performance has been great.

The way you're able to manage all your PowerStores as one solution is very good for us. PowerStore enables you to federate or cluster multiple appliances with automated load balancing. In terms of management, it's helpful that we can do it from a single interface where we're able to manage multiple PowerStores. When you have multiple PowerStores, it works intelligently by running the workloads based on the needs of the infrastructure.

The solution's machine learning and automation work well when it comes to optimizing resources. It does inline deduplication which means that the net the amount of storage you have available is bigger. It can do all kinds of optimization in the system itself and that works very well.

We have been using Dell EMC PowerStore for about three months.

The most valuable features of PowerStore are its scale up and scale out. We are able to scale up if we need more space or more power in the current PowerStore setup, but we can also scale out if we want to put in an extra one beside it or in another data center.

Technical support for Compellent was a lot better because for Dell EMC the PowerStore is a new solution and they don't have a lot of people here in the Netherlands with the right knowledge to work on it.

Having said that, I don't have many concerns that it's a new solution. Other people do have concerns about that, but I believe in the knowledge of Dell EMC. Also, it's not 100 percent new. It's based on another hardware system, so I have no concerns.

Before, we were on Dell EMC Compellent hardware, and that was based on a tiering principle whereby we used quick and slower storage. We had more and more issues with that because it was a little bit outdated, around five years old. We were looking for a new solution to house our infrastructure.

The setup process could be improved. We had some issues regarding configuration and the time it took to do things. It wasn't specifically the people we worked with, but more the process and how it's done. They can work on that.

I'm not satisfied with the process they used to do the setup and the timeframe within which everything was done. For example, there were things which we needed to do together with Dell EMC. There were three meetings for doing three specific things, but we could have done them in one meeting. That's why the duration, from the moment we bought the hardware until we were able to use it, was two or three months. We had expected that we would be able to use the hardware quicker. But because of the implementation process, it took us longer than we wanted.

Three months is too soon for us to see ROI.

When we compared it with the other solutions, the pricing of PowerStore was equal. The pricing is good.

I don't know what the names were because I was not 100 percent involved in the selection process, but there were two other vendors we looked at.

One of the main differences was the way they do inline deduplication. In the backend, PowerStore does all kinds of smart things. The result is that with less physical storage being used, we are able to host more data. Also the fact that PowerStore is completely NVMe-based means performance is great, thanks to the technical architecture.

The solution enables you to add compute and capacity independently, although in our environment we cannot add compute. We are able to add storage and that works, although we have not done so because we have only been working with PowerStore for three months and haven't needed any extra capacity yet.

Only three people work with PowerStore in our company, and they are all system administrators.

I'm happy with the choice we made. I can recommend PowerStore because the technical architecture is based on NVMe. They have a good USP. There are other vendors who also have NVME-only systems, but I still recommend PowerStore.

We are a reseller, and we use them to demonstrate to our customers the PowerStore interface as well as to power our own lab demos, running vCenter, NSX, and other software utilities.

For our demo lab, before we got PowerStore, we were running on a really outdated storage platform that was running out of space and didn't have enough internal resources to be able to power our customer demos. This product really helped facilitate and we do quite a few PowerStore demos since we have that device. 

Our older PowerStore is where most of our demos are located. We're just using it as a block of storage and storage to power the VMware environment. That's been our main use case.

The networking was difficult and complicated. It took as long to configure it correctly for the networking, as to roll it out. It would be good if there was a way to simplify the network complexity. 

It's also only supported with a limited amount of switches. If I hadn't bought the Dell switches, I would've had some issues with my legacy switches. That's been our number one issue with customers, when they say, "oh no, I'm going to use this other switch."

We have two PowerStores. We have one that's three years old, and we have a new one we just implemented a couple of weeks ago.

The solution is extremely stable. We haven't had any issues with it.

We only have the product in one location. Only six people have touched the solution. That's between the people who maintain it and sales architects who use it for demonstrations.

We have full Dell support. One time, my engineer was in the lab and knocked a power cable loose. I got an email within 15 minutes saying "you had an unexpected node failure, and do you need help?" They were on top of it. They are right there and they reach out proactively.

Positive

We had Compellent previously and that had aged out. It was six years old. Then we had EqualLogic that was in place just for NAS storage. That one also aged out and was running out of space. This product replaced both of those units.

I was involved in the initial setup of this solution. It was pretty straightforward. With the first implementation, we were done in about 12 hours. That included the networking switches. The unit, PowerStore itself, is probably deployed in only six hours.

The solution requires maintenance. I am not the one who performs the maintenance. Our lead engineer handles it.

We used Dell Professional Services during the implementation. I also had my lead PowerStore engineer and some of our sales architects shadow it, as well as a couple of my other engineers who hadn't used PowerStore. Dell let us have about four people shadow the installation so that my staff could get some knowledge as it got deployed.

We've seen an ROI. We're a reseller. Being able to do those demos for our customers helps us sell more products.

I don't really have any line of sight on the pricing. I heard it's comparable to the other Dell storage units.

I'd rate the solution ten out of ten. It's a really good product.

I'd advise potential new users to have a demo or do a hands-on lab to try it out. Also, make sure you buy supported switches.

We are using Dell PowerStore for block storage. We store all the virtualized environments, such as ERP, virtual machines, Oracle, and SAP-based Virtual Machines. We use storage for all our blocks.

The most valuable feature of Dell PowerStore is the all-NVMe flash storage. This is the most powerful feature of this series. It supports compression and duplication leads.

We are looking for the Dell PowerStore to become more mature to maximize our use cases.

I have been using Dell PowerStore for approximately two years.

Dell PowerStore is stable. All solutions have some issues, but overall it works well.

Dell PowerStore is scalable.

We have 15 to 20 people using the solution in my company. The amount of use of the solution depends on the project we are in.

Once you deploy this solution in an environment from scratch it can be challenging. However, if the sizing and the planning are good, then the challenges can be covered upfront.

I rate the initial setup of Dell PowerStore a four out of five.

The price of Dell PowerStore could improve. The price should be managed more compared to Huawei Dorado or IBM All-Flash series.

I rate Dell PowerStore a ten out of ten.