Dynatrace Reviews

We use it primarily for performance. We bought it so we could be more proactive versus reactive with our customers. We are using it for anything from database monitoring, performance monitoring, end user experience monitoring, etc.

It is performing great. No issues so far. It is fast, and there is no overhead.

We are not in the cloud yet. We are moving to the cloud. This is one of the reasons why we bought Dynatrace. We know Dynatrace is going to OneAgent with the its product. That was a big part of our decision of buying Dynatrace, so when we move to the cloud we will have something to monitor.

I am getting emails every day about how great this application is. We are rolling it out to a few teams. They are using it. They love it, and it is easy for them. They can just get right in, look at things, and say, "Oh yeah, there's an issue right here." I got an email today from another team saying, "Hey, this helped a customer with their slowness issue," So, it is good. 

The most valuable feature is being more proactive versus reactive, because before customers would call us with issues and we had no clue what they were. Now, we can call or alert them that there is an issue and we are working on it. That is the most valuable part.

I would like to see single pane monitoring.

We have had no problems with stability. Though, we did have a couple issues in our production environment getting the UEM working. It would crash some of our applications. Agents were injecting the JavaScript twice so it was bringing down our apps, but we worked with support, and they fixed it pretty quickly.

It scales well. We are going to be able to use it for everything we need.

They have a very active community.

I have used CA Wiley. It was slow and cumbersome to use. It was good, but it just did not have anything like Dynatrace has.

I have been a performance engineer for about 10 years. Using Wiley, you could look into the system. I moved to this company and went to SEP Con in San Diego where I met with some of the guys from Dynatrace, then I knew the company needed this tool. 

When I moved to this company, they did not have any production monitoring or QA monitoring, so that is where we have started Dynatrace. This is what we have needed.

I was involved from the PoC to the setup, then roll out. I am not an admin, but I was part of all it.

It was pretty easy. Our middleware architect, he had no problems with it. We rolled out all our environments (QA and prod) in about three months.

New Relic and AppDynamics were on our shortlist. We picked Dynatrace because of the training and ease of use.

Dynatrace has great training available. It is easy for everybody to use. Anybody can go out to YouTube, watch a video, and figure out how to use the piece that they need. All these other application monitoring tools, they are all basically the same. They are going to give you the same data and just present it a little bit differently, but Dynatrace goes above it with their training.

If you had just one solution that could provide real answers, not just data, the immediate benefit would be time. Everybody would have more time to do something; get things done a lot faster and go out on the golf course and play golf.

Most important criteria when selecting a vendor: With this vendor, the most important piece was the amount of training which is available. There are so many YouTube videos. The website has so much to offer. None of the other APM tools had anything close to it, so that was our number one criteria.

The primary use case is to monitor and make sure all the crown jewel applications are up and running. If there is an error, then I will pinpoint what the error is, take it to the application team and developers, and ask them to fix it.

It is performing well, so far. So well that we actually had a company program wherein we wanted to promote Dynatrace for as many applications as we can. We have our hands on all the tools of Dynatrace, and whichever is the best fit based on the application, we go ahead. 

I can get everything on a single page. 

That varies from product to product. Every product has its charms. I like AppMon a lot. The new solution that they have, the Dynatrace solution, which is integrated with the browser plugin and agentless monitoring. That is pretty exciting. 

I would like to see AppMon also integrated in the Dynatrace portal. There are certain features, which I am not saying are not there in Dynatrace, but I am used to in AppMon. I would like to see something a bit familiar in terms of UI. It could be five to six clicks away (I don't mind), but something familiar would be helpful. 

Stability is pretty good. Comparatively, I do not see too many downtimes, and the response time is good. The communications for any downtime is also pretty much on time.

No scalability issues.

I have used technical support a lot of times, mostly for technical stuff. For example, on challenges that I am facing for configurations based on technical tools. 

They have been pretty helpful and very responsive, Compared to other tools that I have used in the past, Dynatrace's support has always been responsive. 

They were all scattered, because we were getting a lot of information from different tools, but no integration. Also, there were a lot of redundancies, so that is why Dynatrace is good, but there is still a bit of redundancy in Dynatrace as well. A little bit of it across platforms, but overall, it has been better than the other tools that I have used in past. 

Dynatrace has so many different tools, so some of them are a bit complex, like AppMon. However, your OneAgent, your browser plugin, and so on are pretty simple setups. 

We get access to the early access programs. So, we evaluate. We do PoCs, and based on our customer feedback, then we proceed. 

We were working with Catchpoint, because for the synthetic device management, it is simpler for Catchpoint. However, the setup and the configuration were so much easier than Dynatrace that we are still in a bit of debate on what to do. 

If you are looking to implement it, just go for it.

For cloud, AI has been pretty useful so far when it comes to IT's ability to scale. To manage performance problems, we have not actually used it.

If I had just one solution which could provide real answers, not just data, the immediate benefit would be continuous checks for a lot of hardware. There are a lot of applications, so if Dynatrace could provide this, that would be awesome. 

Most important criteria when selecting a vendor:  

• Performance
• Availability
• Scalability.

The company that I work for is huge, growing every day. So, I think availability and scalability were the primary parameters.

We have multiple use cases for it. We use it for performance testing; it performs very well for that. We also use it for production monitoring. We use both AppMon and Dynatrace Managed in that situation. And it's an invaluable tool.

It has been transformational. We started out with DCRUM, it's ingrained in our business and we've got executives that look at that. Now, the same thing is happening with tools like AppMon and Dynatrace.

The speed and problem resolution.

We're still on 6.5, so we've haven't upgraded completely to 7, 7.1. I think most of the things that we're looking for are already addressed in the new product.

One thing that would help would be tighter integration with DCRUM. It's somewhat difficult to drill down and see everything, but I think that's in the future versions. We just haven't seen that yet.

There have been stability issues but they were not really frequent or too significant.

The system as a whole scales fairly well. It's intensive, but it's not such a big footprint that it can't be handled. I think with Managed, or the SaaS product, things become a little easier. With AppMon you need a pretty good amount of inputting of data, but I think things get easier when you move over to Managed.

Tech support is great. You're able to get through the levels pretty fast, so it has been pretty good.

We had a previous solution, but nothing that's around any more.

It's a pretty straightforward setup. Once you've got your build out, you don't have to move things around too much, it's pretty straightforward. We did it on our own and then, for our first upgrades, we had support in there.

We evaluated all the different tools, and this is the best of the best.

With siloed monitoring, which we have used, you don't get a holistic picture of what's going on, so analysis is very intensive.

If there was just one tool, obviously there would be a lot of benefit there. We would only need to learn one thing, everybody would be looking at the same data. Everything becomes more streamlined.

The most important criterion when selecting a vendor is that their product does what it says it's going to do. Gives us visibility.

If I were to advise a colleague at another company who is researching this or a similar solution, I would tell them to do their due diligence, look at the product hard, and make sure they size the product.

Application needs to send alerts to the production team whenever there is an issue in any of the applications which are running in production.

Application monitoring is automated. Previously it was manual monitoring and having to check production servers, but using this solution we can configure the agents and look for alerts. It is very efficient and saves lot of manual effort.

By using Dynatrace, we can set up the agents to provide alerts at the JVM level.

Saves time, effort. It shows minute level errors. Node level configurations, application level configurations, JVM alerts are very flexible; you can drill down for specific errors.

• Configuring nodes and agents should be more like plug and play. 
• Transaction statistics should be more flexible to export and share with tje business side.

• End-to-end application monitoring and user experience management. 
• We use the error log management where we define the rules that constitute as an system error and/or failure. 
• The ability to monitor users' browser data.

Gives systems back-end visibility, allows for proactive monitoring, and improves the user's experience.

The level of dashboard granularity through the calendar features. This allows for a granular view of the data. 

Data streaming and dashboard loading can be improved to reduce dashboard latency. For example, it takes a significant amount of time to display aggregated data from the back-end to the dashboard. 

We have a lot of very complex and very sensitive applications to monitor. Dynatrace's alert mechanism is helpful.

The alert mechanism has reduced hours of manual work.

Metrics for CPU, memory, network, and disk. Since it provides extensive end-user, application, and infrastructure platform and technology support that includes mobile, web browser, Java, .NET, PHP, servers, networks, and the mainframe

It's too early to comment on the features to be added/tuned.

The visibility that it provides is most valuable.

There should be more visibility for network performance monitoring. There should be more metrics for things like 5G and IoT. That would be the main thing because they've moved more to mobile performance rather than fixed networks.

I have been using this solution for over 10 years.

Its stability is very good. There are no complaints.

It is pretty scalable.

I haven't had to deal with them too much. I would rate it as average. It has been good enough, but I haven't had too many moments where I had to reach out. I would rate their support a four out of five.

It is straightforward. The agents are pretty straightforward to set up. I would rate it a four out of five in terms of ease.

As compared to New Relic and other providers, it is more expensive, which is its biggest disadvantage. Its biggest advantage is its capability. It is more feature-rich.

My advice would be to try it before you buy it. I would rate it a strong eight out of 10.

Analysis, PurePath comparison, database hotspots, user experience monitoring, agent overview, incident management, building charts/dashboards, business transactions, etc.

Dynatrace helped us with root cause analysis of poor performing components of our applications. 

With the Agentless monitoring and ability to create custom plugins, we've been able to transform the tool not just into a great APM solution but a really good enterprise monitoring solution too. 

The product allows us to build preferred/customized business transactions to track complex transactions. UEM (User Experience Monitoring) agents track user experience on webRequests. The advantage is that Dynatrace correlates the measures on the devices with those on the backend servers, giving us an end-to-end view of transactions, from the user's phone deep into the backend servers.

• PurePath and PureStack Technologies
• UEM
• Drill down to root cause analysis
• Deep insight into code, measures, and methods

RFAs submitted via the forum need to be answered or resolved quickly. This truly helps improve the product to the greatest degree.

Three to five years.