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it_user793110 - PeerSpot reviewer
Works at a healthcare company with 501-1,000 employees
Real User
Efficient, automated application monitoring saves manual effort
Pros and Cons
  • "By using Dynatrace, we can set up the agents to provide alerts at the JVM level."
  • "​Configuring nodes and agents should be more like plug and play."

What is our primary use case?

Application needs to send alerts to the production team whenever there is an issue in any of the applications which are running in production.

How has it helped my organization?

Application monitoring is automated. Previously it was manual monitoring and having to check production servers, but using this solution we can configure the agents and look for alerts. It is very efficient and saves lot of manual effort.

What is most valuable?

By using Dynatrace, we can set up the agents to provide alerts at the JVM level.

Saves time, effort. It shows minute level errors. Node level configurations, application level configurations, JVM alerts are very flexible; you can drill down for specific errors.

What needs improvement?

  • Configuring nodes and agents should be more like plug and play. 
  • Transaction statistics should be more flexible to export and share with tje business side.
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Dynatrace
January 2025
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For how long have I used the solution?

Less than one year.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Senior Software Developer, Technology Development Program at a healthcare company with 10,001+ employees
Real User
We use the error log management where we define the rules that constitute as an system error and/or failure
Pros and Cons
  • "Gives systems back-end visibility, allows for proactive monitoring, and improves the user's experience."
  • "Data streaming and dashboard loading can be improved to reduce dashboard latency."

What is our primary use case?

  • End-to-end application monitoring and user experience management. 
  • We use the error log management where we define the rules that constitute as an system error and/or failure. 
  • The ability to monitor users' browser data.

How has it helped my organization?

Gives systems back-end visibility, allows for proactive monitoring, and improves the user's experience.

What is most valuable?

The level of dashboard granularity through the calendar features. This allows for a granular view of the data. 

What needs improvement?

Data streaming and dashboard loading can be improved to reduce dashboard latency. For example, it takes a significant amount of time to display aggregated data from the back-end to the dashboard. 

For how long have I used the solution?

Still implementing.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Dynatrace
January 2025
Learn what your peers think about Dynatrace. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,997 professionals have used our research since 2012.
it_user793158 - PeerSpot reviewer
Works at a tech services company with 10,001+ employees
Real User
Alerts help us to minimize application downtime; server monitoring is very accurate
Pros and Cons
  • "The best part of Dynatrace is that the tool is very lightweight and very easy to install."
  • "The server monitoring is very accurate in this tool. We are able to prevent many critical Incidents."
  • "The one thing I do not like about Dynatrace is that their web dashboards are very very slow. They seriously have to improve their web dashboard configuration and SSL timeouts."

What is our primary use case?

Minimize application downtime.

How has it helped my organization?

We are able to solve many problems using Dynatrace. The main thing we have achieved using this software is minimizing the downtime of our applications by reacting to the alerts that it triggers. 

The server monitoring is very accurate enabling us to identify the issues proactively and fix them.

What is most valuable?

  • The best part of Dynatrace is that the tool is very lightweight and very easy to install. 
  • It is very simple and interesting to install agents on the multiple servers. 
  • I like the UI and dashboards that we can build on Dynatrace. 
  • The PurePaths section is very very informative. It points exactly to the exception and we can pinpoint using parameters.
  • We are able to generate many reports which we were not able to produce before. This helps in visualizing the data better and in presenting the data in more advanced ways.

What needs improvement?

The one thing I do not like about Dynatrace is that their web dashboards are very very slow. They seriously have to improve their web  dashboard configuration and SSL timeouts.

For how long have I used the solution?

One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
V.P. - Pre-Production Performance Architect at a financial services firm with 10,001+ employees
Real User
Has enabled us to integrate APM within the Agile CI and accompanying unit test frameworks within that CI process.

What is most valuable?

The test automation feature.

How has it helped my organization?

The test automation feature has enabled APM to “shift as far left” as possible and has enabled us to integrate it within the Agile CI and accompanying unit test frameworks within that CI process.

What needs improvement?

The UI.

For how long have I used the solution?

I've been using it for two years.

What was my experience with deployment of the solution?

We had minimal issues, but this was more to do with internal issues than the tool/vendor.

What do I think about the stability of the solution?

We had minimal issues, but this was more to do with internal issues than the tool/vendor.

What do I think about the scalability of the solution?

Initially, we had issues scaling it to the enterprise level on a large, complex environment.

How are customer service and technical support?

Customer Service:

It's excellent.

Technical Support:

It's excellent.

Which solution did I use previously and why did I switch?

We used a previous tool which was minimally used by developers, as it was not as deep of a monitoring tool and lacked sufficient support.

How was the initial setup?

I was not directly involved but the complexity was more to do with our own environment than the vendor/tool, and the amount, and placement, of servers needed to support the Dynatrace components.

What about the implementation team?

We used a mixed team. The vendor team was very technical and available and we learned a lot from them assisting us.

What's my experience with pricing, setup cost, and licensing?

Assure enough and proper training and have a guardian, a single point contact from Dynatrace assigned for your organization to provide timely support/service.

Which other solutions did I evaluate?

We also considered:

  • New Relic
  • Lucierna
  • AppDynamics
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Randall Hinds - PeerSpot reviewer
Randall HindsProgram Manager - Enterprise Command Center at a financial services firm with 10,001+ employees
Real User

Our company's Shift Left is just shy of hitting critical mass in adopting Agile practices and all the goodies (like Dynatrace) that make life easier in a DevOps world. I will need to crack a white-paper or two (or 10), but this community post pretty much sold me on the potential benefit.
community.dynatrace.com

See all 3 comments
reviewer1100139 - PeerSpot reviewer
Works with 5,001-10,000 employees
Real User
Monitoring is easy using the dashboard for our business applications
Pros and Cons
  • "The most valuable feature is the 360-degree view for monitoring, infrastructure, and application worlds."
  • "This solution needs improvement in terms of automation."

What is our primary use case?

This solution is used to create dashboards for business-related applications.

How has it helped my organization?

This solution has helped us with improving the monitoring and RCA.

What is most valuable?

The most valuable feature is the 360-degree view for monitoring, infrastructure, and application worlds.

What needs improvement?

This solution needs improvement in terms of automation.

For how long have I used the solution?

Two years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1099944 - PeerSpot reviewer
Works with 10,001+ employees
Real User
Provides a single point of access that is easy to use
Pros and Cons
  • "By using Dynatrace Managed, we have improved customer satisfaction and have also helped internal teams and subcontractors make the application more stable."
  • "If we can gain more insight into older applications, using not-so-recent technologies, then it would be a plus."

What is our primary use case?

This solution is used to monitor an IoT customer portal. It is hosted on Amazon Web Services. It is using Drupal, Microsoft SQL server, and eWON. By using Dynatrace Managed, we have given recommendations to developers and application owners on coding practices, but have also raised alerts on performance and availability.

How has it helped my organization?

By using Dynatrace Managed, we have improved customer satisfaction and have also helped internal teams and subcontractors make the application more stable. Communication between different teams has also been made easier and more fluid.

What is most valuable?

Dynatrace Managed has given us an in-depth, comprehensive view of every single layer of the entire application stack in a single, easy-to-use point of access. We have had several wins and increased our credibility among all actors involved with the application.

What needs improvement?

If we can gain more insight into older applications, using not-so-recent technologies, then it would be a plus. Also, having more flexibility to have different user profiles could be beneficial. No real frustration though.

For how long have I used the solution?

Between one and two years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Professional System Analyst at Computer Sciences Corporation
Consultant
We got firsthand RCA as soon as we finished implementation
Pros and Cons
  • "We got firsthand RCA as soon as we finished implementation."
  • "The problem evaluation feature is an awesome idea, but bit difficult to pick up initially."

What is our primary use case?

Dynatrace is a 21st century APM tool designed and developed keeping next generation technologies in mind. We implemented it in our dev environment first, and the results were awesome. We got firsthand RCA as soon as we finished implementation.

How has it helped my organization?

We are in implementation and adaptation phase. It would be very early to comment on this, but we are very hopeful.

What is most valuable?

  • Ease of deployment, except few hiccups in agent installation. 
  • The overall rollout experience was great. 
  • Ease of use and root cause analysis laced with the AI engine. 

What needs improvement?

The problem evaluation feature is an awesome idea, but bit difficult to pick up initially. Please make it a little more intuitive.

For how long have I used the solution?

Less than one year.

Which solution did I use previously and why did I switch?

Dynatrace is nextgen tool.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
IT Application Architect at ASML
Real User
UEM can be used for user impact analysis and troubleshooting
Pros and Cons
  • "We can report and monitor on specific use cases which could not be monitored with SAP or other tooling."
  • "UEM can be used for user impact analysis and troubleshooting."
  • "Bring the interface to the same level as OneAgent."

What is our primary use case?

Use case monitoring of our shop floor systems. 

We use it for acceptance and production environments, which are SAP based.

How has it helped my organization?

We can report and monitor specific use cases which could not be monitored with SAP or other tooling. 

As of v.7.0, it is possible to use the web UI. Before that, it was too difficult using only a fat client

What is most valuable?

UEM can be used for user impact analysis and troubleshooting. We have applied this to prove that a specific issue originated from the back-end and was related to a specific user function.

What needs improvement?

Bring the interface to the same level as OneAgent. v.7.1 is a good improvement, but it has not been integrated into our environment yet.

For how long have I used the solution?

One to three years.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Dynatrace Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2025
Buyer's Guide
Download our free Dynatrace Report and get advice and tips from experienced pros sharing their opinions.