Dynatrace Reviews

• End-to-end application monitoring and user experience management. 
• We use the error log management where we define the rules that constitute as an system error and/or failure. 
• The ability to monitor users' browser data.

Gives systems back-end visibility, allows for proactive monitoring, and improves the user's experience.

The level of dashboard granularity through the calendar features. This allows for a granular view of the data. 

Data streaming and dashboard loading can be improved to reduce dashboard latency. For example, it takes a significant amount of time to display aggregated data from the back-end to the dashboard. 

Minimize application downtime.

We are able to solve many problems using Dynatrace. The main thing we have achieved using this software is minimizing the downtime of our applications by reacting to the alerts that it triggers. 

The server monitoring is very accurate enabling us to identify the issues proactively and fix them.

• The best part of Dynatrace is that the tool is very lightweight and very easy to install. 
• It is very simple and interesting to install agents on the multiple servers. 
• I like the UI and dashboards that we can build on Dynatrace. 
• The PurePaths section is very very informative. It points exactly to the exception and we can pinpoint using parameters.
• We are able to generate many reports which we were not able to produce before. This helps in visualizing the data better and in presenting the data in more advanced ways.

The one thing I do not like about Dynatrace is that their web dashboards are very very slow. They seriously have to improve their web  dashboard configuration and SSL timeouts.

The test automation feature.

The test automation feature has enabled APM to “shift as far left” as possible and has enabled us to integrate it within the Agile CI and accompanying unit test frameworks within that CI process.

The UI.

I've been using it for two years.

We had minimal issues, but this was more to do with internal issues than the tool/vendor.

We had minimal issues, but this was more to do with internal issues than the tool/vendor.

Initially, we had issues scaling it to the enterprise level on a large, complex environment.

It's excellent.

It's excellent.

We used a previous tool which was minimally used by developers, as it was not as deep of a monitoring tool and lacked sufficient support.

I was not directly involved but the complexity was more to do with our own environment than the vendor/tool, and the amount, and placement, of servers needed to support the Dynatrace components.

We used a mixed team. The vendor team was very technical and available and we learned a lot from them assisting us.

Assure enough and proper training and have a guardian, a single point contact from Dynatrace assigned for your organization to provide timely support/service.

We also considered:

• New Relic
• Lucierna
• AppDynamics

This solution is used to create dashboards for business-related applications.

This solution has helped us with improving the monitoring and RCA.

The most valuable feature is the 360-degree view for monitoring, infrastructure, and application worlds.

This solution needs improvement in terms of automation.

This solution is used to monitor an IoT customer portal. It is hosted on Amazon Web Services. It is using Drupal, Microsoft SQL server, and eWON. By using Dynatrace Managed, we have given recommendations to developers and application owners on coding practices, but have also raised alerts on performance and availability.

By using Dynatrace Managed, we have improved customer satisfaction and have also helped internal teams and subcontractors make the application more stable. Communication between different teams has also been made easier and more fluid.

Dynatrace Managed has given us an in-depth, comprehensive view of every single layer of the entire application stack in a single, easy-to-use point of access. We have had several wins and increased our credibility among all actors involved with the application.

If we can gain more insight into older applications, using not-so-recent technologies, then it would be a plus. Also, having more flexibility to have different user profiles could be beneficial. No real frustration though.

Dynatrace is a 21st century APM tool designed and developed keeping next generation technologies in mind. We implemented it in our dev environment first, and the results were awesome. We got firsthand RCA as soon as we finished implementation.

We are in implementation and adaptation phase. It would be very early to comment on this, but we are very hopeful.

• Ease of deployment, except few hiccups in agent installation. 
• The overall rollout experience was great. 
• Ease of use and root cause analysis laced with the AI engine. 

The problem evaluation feature is an awesome idea, but bit difficult to pick up initially. Please make it a little more intuitive.

Dynatrace is nextgen tool.

Use case monitoring of our shop floor systems. 

We use it for acceptance and production environments, which are SAP based.

We can report and monitor specific use cases which could not be monitored with SAP or other tooling. 

As of v.7.0, it is possible to use the web UI. Before that, it was too difficult using only a fat client

UEM can be used for user impact analysis and troubleshooting. We have applied this to prove that a specific issue originated from the back-end and was related to a specific user function.

Bring the interface to the same level as OneAgent. v.7.1 is a good improvement, but it has not been integrated into our environment yet.

One to three years.

• Alert monitoring: Helps react to events faster.
• Threshold monitoring: Helps maintain capacity.
• Incident diagnostic: Helps to troubleshoot.

• Reduced incidents, as alert monitoring aids in quicker resolution of events.
• Reduces PTC and reduced incidents.
• Easier gaining stats for reporting.

• Alert monitoring: Due to quicker response time for events. 
• Dashboards: Easier to see what is happening on your services. It is easier to show product owners the status of their products.

• I would like to see the ability to pull more user-friendly reports. 
• A nice to have would be the ability to send automated reports to customers who are not a user of Dynatrace.