Dynatrace Reviews

Identifying performance bottlenecks on load testing environments. Before launching new code into production, it is imperative to know if performance issues will arise.

It prevents (together with performance testing) production performance issues which usually result in customer complaints or system downtime.

The product capabilities all together are valuable. You get a good insight into what is going on inside your code.

• Monitoring asynchronous code requires manual instrumentation (most of the time). 
• Some autodiscovery capabilities would be nice in the tool.

Application monitoring on our clients environments, including microservices, JVM, .NET, and many other technologies

Real user monitoring is one of the best things in solution. The possibility to analyze any particular user session is wonderful.

• We have some issues with react user sessions. 
• We sometimes have to run plugins on docker containers.

The product is really fast to implement and gives customers instant value. This is important, because it reduces costs on the implementation.

We are implementing software on our clients' environments

We use JS, JVM, stack, PHP, and Python.  We use database and NoSQL solutions, such as Redis,  MongoDB, and Hadoop.

Dynatrace is a good monitoring tool. It helps DevOps find all its problems easily and analyzes performance problems.

Dynatrace united some monitoring tools, such as app monitoring, JVM, PHP, network, log analyzer, etc.

A role-based view and a Python monitoring tool would make a simple user interface more usable.

• Application performance monitoring
• Alerting on infrastructure and application problems, includes user experience.

Dynatrace provides visibility into the application and its performance from the user to back-end services.

• Root cause analysis
• OneAgent automatic updates
• Managing Dynatrace Managed is a breeze compared to AppMon.

• Include network monitoring in more detail for deep dive analytics of network components. 
• Needs more compatibility of platforms out-of-the-box.

Details of EUM: It helps the entire team, including our management, our application owners, and DB owners.

Adds value to application owners, DB owners, and provides visibility on how end users utilize browsers and where they are originate from.

The most valuable features are end user visibility, Smartscape, and the entire visibility of our data center, including SQL queries.

Cloud monitoring and reporting need improvement, as well as how to manipulate data and export it to share with business executives.

• Monitoring and problem diagnostics.
• Control of the whole application layer.
• Used for Java apps and full stacks.

It reduces time and provides detailed info, showing problem correlation, and a single point of diagnosis.

• IA correlation
• Global overview of all app layers, including web servers
• Database
• Intermediate elements
• Load balancer

• They should provide a guide to arrive at the solution for non-super experts.
• Improve upon the possible benefit, especially if the problem is solved.

With nothing more than three commands, or a simple dockable container, everything was executed in minutes. In one week, we had enough customizations to be ready for production. 

It would have taken us at least two months to hire another person from SysOps to achieve registration, supervision, alerts, and APM implemented with cheaper or free open source solutions. It was much cheaper and faster to go with Dynatrace.

We had users in a remote office complaining about the latency of the application and were able to determine the problem derived from the configuration of a router with the help of Dynatrace. 

Dynatrace has designed its agents to capture limited stack traces for each transaction executed. It is a product that helps developers, testers, and operations to make sure their applications work quickly and reliably.

We also love the automatic alerts. Dynatrace alerts are based on deviations from the reference metrics which are constantly collected.

The one thing that I do not like about Dynatrace is their Web UI dashboards are very slow. They seriously have to improve their Web UI dashboard configuration and SSL timeouts.

No other provider provides record ingestion, Kubernetes/docker monitoring, and application monitoring for Node.js. Some competitors offer aspects of these, and some offer all these, but not with Node.js. 

Dynatrace was the perfect fit.

Dynatrace was an incredible find! 

My primary use case is to monitor business applications, mostly with Web front-ends, to provide access for end-users and consumers.

We have reduced our troubleshooting times and improved the way that we deal with most of the bugs in the applications. It's very easy to reach the root cause of the problems in the applications, due do the analysis with Dynatrace. The timeframe to update and fix the applications has been reduced a lot compared to what we had before Dynatrace.

It's the ease of deployment and ease in configuration. It's very comprehensive in its features to monitor end-to-end transactions.

I'd like to see more agents ready to be deployed. I know that it's possible to develop integration with Dynatrace API, but in day-to-day operations it's hard to do that kind of customization. So if they had more agents for more platforms and more applications, I think it would be better.

We have absolutely no problem with the solution. It's very stable.

In terms of scalability, my company is not that large, but it looks like the scalability is very good. We don't have any problems with scalability.

It's very good technical support. We don't have many issues with the product but when we have, we get very quick solutions. It's very good support. Nothing to complain about.

We used multiple solutions, the ones that came with the different applications. So a solution that monitored the database, and another solution for the application server, and a different one for the server hardware, and the connectivity. We had to integrate all the information that came from these separate solutions to come up with a conclusion about what was happening. This was the main driver that lead us to look for a real end-to-end solution. 

The business perspective had a lot of weight in our decision because it was hard for us to really correlate the components of the application, and how it impacted the business application and the business itself. These were the main drivers that lead us to buy this product.

In terms of the most important criteria when selecting a vendor, we usually look for a product or a vendor that has good positioning in industry reviews. With that, the pricing is very important. Also, the features. So it must be a top vendor with the best possible pricing and the features that fit our needs.

I was not really involved in the initial setup. I just coordinated the deployment. But it didn't need seem we needed to do too much for the setup of Dynatrace. We had to focus our efforts on group duplications, from a business perspective, but everything else was discovered and automatically set by the Dynatrace application itself. I don't think we had much trouble.

The real complexity that I've seen with Dynatrace is to learn how to navigate through all the options in the troubleshooting process. We have a lot of ways to evaluate the same problem. We had some difficulties in the beginning with the use of the product, but after some time and some experience we have overcome this problem.

I understand that due to comparisons we did, that Dynatrace is still kind of an expensive solution compared to others. But I recognize that they are ahead of the competition when we do a feature by feature comparison. We have a very stringent budget for an infrastructure solution. Maybe if they provided modules, a simple module with fewer features and a lower price, that would be very good.

CA, Computer Associates, was on our short list as well as BMC PATROL. These were the main vendors when it came for my evaluation. Some research was done and I received these vendors as the best options to evaluate.

We decided on Dynatrace, over Computer Associates and BMC, mostly because of the difficulties that we thought we would have after the setup of the product. Dynatrace was the most expensive, but we had almost no need for service, for Professional Services. We just did some training and we contracted some consulting hours and that was it. The deployment with Dynatrace seemed to be easier than the others. We needed to get results very fast, due to the size of the investment.

I would rate it with a grade of eight out of 10 because it's a very good solution. We got results very fast after the initial deployment, but I still find it very expensive. So we are still being questioned about the cost-benefit. The value that we have in Dynatrace - I don't think I will have this kind of budget in the near future - it's worth it now.

My main advice is to evaluate the effort to set up the solution, customize the solution, after acquiring it. I know that we had better pricing, lower pricing, with the other competitors, but as I talked to some other customers that use BMC and Computer Associates, everyone told me it was a long run until they reached the setup that they needed. And they still have a lot of maintenance. Every change in the thresholds of the applications, they have to come back to the standards and redo the setup, but Dynatrace does it all by itself.