Dynatrace Reviews

We have a lot of very complex and very sensitive applications to monitor. Dynatrace's alert mechanism is helpful.

The alert mechanism has reduced hours of manual work.

Metrics for CPU, memory, network, and disk. Since it provides extensive end-user, application, and infrastructure platform and technology support that includes mobile, web browser, Java, .NET, PHP, servers, networks, and the mainframe

It's too early to comment on the features to be added/tuned.

Less than one year.

We use it as an Application Performance Monitoring solution for customer applications we support. For other customers, we implement it on their applications, onsite or in the cloud.

Most important use cases for us:

• Trouble-shooting when something goes wrong - slowness, unavailability of any kind, errors.
• Integration within the CI/CD pipeline helps avoid problems in production by detecting application faults upfront.
• Dashboards for business and management display user satisfaction based on real measures like Visually Complete.

For our own organization, we manage to support a large application with a lot of users with only a few people (DevOps team). The insights we get via Dynatrace make sure that we can act quickly on incidents, or often even prevent them from happening at all. This way, we avoid "war-room" scenarios and focus on the things that matter.

UEM (RUM): User Experience Management (real user monitoring) puts you in the "user's seat" and gives you insight into how they experience the application. Often, this gives a totally different view than just watching the backend calls.

24/7, all transactions: The fact that every transaction is captured gives us the possibility of acting on every exception. But it also shows us what happens when everything works well, so we can compare it with the moment something goes wrong.

UEM/RUM works great for web clients and Android and IOS apps, but for other rich clients it's a lot more challenging.

The new Dynatrace solution lacks test-automation integration inside the CI pipeline. I hope that will arrive soon.

Three to five years.

• Alerts
• Monitors
• Reporting and troubleshooting
• Proactive monitoring
• System health and business process monitoring

The web-based UI needs to be improved. The client seems to be heavy on laptops and desktops. Some reports are only on the client versus the Web UI.

One to three years.

Easy product to set up and very little administration once the product is in operation. Real User traffic 24x7, nice reports, and our customer is very satisfied with the results. The Dashboard gives us a quick view of where the application problem is which means quicker resolution times.

Probably, like so many other products out there, the database reporting engine has an awful lot of metrics that can be used for reports. Could also be considered Pros!Pleased with the attention that Compuware gives their customers and the support process, when needed, works rather smoothly.

The customer that we are using the product for is extremely pleased with the reports and detail of information that they are receiving on-line, 24x7.

We use Dynatrace for application monitoring in production and we use it in Huawei testing sites for analyzing the performance.

The usability is worse than it used to be. They had a new Source Dynatrace and it didn't go as well as they had expected or hoped for in terms of usability. It would be beneficial to test some other features.

If the installation was improved, that would be helpful.

I have been using Dynatrace for three years.

We are always using the latest version.

There have been some issues with the stability of Dynatrace. It doesn't work in all cases. There are seven different applications being monitored and there was an issue with one of them.

In my experience, Dynatrace is scalable.

We have 100 users in our organization.

I have contacted technical support. Unfortunately, it took quite a while.

The technical support could be faster.

I have only installed the basics. I know that it is easier than it was in the past, but it hasn't been that great.

I completed the installation myself.

We have one dedicated person to deploy and maintain this solution.

It's expensive. It could be cheaper.

I don't have all of the contract details, but I believe that it is a continuous license.

I would recommend it to large enterprise companies. It may be too expensive for smaller businesses.

I would rate Dynatrace a nine out of ten.

Our major use case for Dynatrace is end-to-end performance monitoring and other types of monitoring for business transactions, commerce transactions, websites, and so on. We have about five to twenty users, though their usage depends on a few different factors. Some users make intense use of Dynatrace while others use it on a less frequent basis.

I use the managed version of Dynatrace, which means that it is deployed like a cloud solution but our data is stored on-premises.

Dynatrace monitoring is highly automated, enabling us to focus on more interesting things than having to maintain and configure everything all the time. 

Dynatrace is heavily automated which is a big advantage. You don't have to configure a lot, it installs and it runs straight away. There's direct return on investment and you can focus on more interesting stuff than always have to configure and change the configurations. Issues or problems in detection is also fully automated, which is great.

I think they're working on even more integration from external third-party input, but that is ongoing. So the faster it's there the better. Clock monitoring is one of these areas where improvements can be made.

Another thing is that, although the cost for Dynatrace has great return on investment, it could be cheaper. 

I have been using Dynatrace for almost two years now.

I think it's a stable solution.

Dynatrace is very scalable. With our recent experience in terms of scaling, I believe the limit goes up to 100,000 agents in total that can be deployed. 

Support is great. You can go by email and things, but also by chat. There's a chat functionality inside of the product, where you can open tickets for support problems and things like that.

Today, for me, Dynatrace is a winner over IBM ITCAM. For ITCAM, within IBM, I don't believe that they make a lot of investments anymore in that area as they're focusing on other areas. They're going with Cloud Paks now. Cloud Paks for this and Cloud Paks for that. So the Tivoli brand within IBM is in a censored mode, I would call it. It was a really good product years ago, but today it's not up to date anymore.

Setup is super easy. The SaaS version is, of course, the easiest to deploy. You don't have to do anything except install the agents. And that's quite simple, you just go to a webpage, you download and you click and it automatically connects. And it does everything for you.

If you go for the managed version, then you have to first see about hardware, by doing your homework for hardware requirements and things like that. But even then, it's quite straightforward.

You can easily implement Dynatrace by yourself. For us, it took about half a day to a day to do the whole installation and set it all up.

Because Dynatrace is so heavily automated, there is very little that you have to do to install and maintain it. With this fact, there's a lot of return on investment because we can now focus on more interesting activities rather than having to constantly change configurations.

There is a license cost, which is obviously more expensive than an open-source solution, but for the return on investment from what you get from it, it's a great investment. Of course, it could always be cheaper.

I will continue using Dynatrace and I can confidently recommend it to others.

I would rate Dynatrace a nine out of ten.

We use it to discover the root cause of any problem. We are using the latest version.

Its monitoring and key purpose capabilities are the most valuable. It provides the root cause of problems and helps peers join the war room.

Dashboards and monitoring capabilities can be improved for monitoring applications in Azure. In Azure, it would be cool to be able to monitor network consumption as well as flow communication.

I have been using this solution for three months.

It has excellent stability.

It has excellent scalability. We have more than 2,000 users.

Their technical support is excellent.

We also use other solutions, such as Datadog, Zabbix. Dynatrace is better than other solutions. It is a very powerful technology and has better integration.

The initial setup was very easy for us. The installation and configuration of the application and the dashboard took around 31 hours. 

We implemented it on our own. We have five people for its maintenance.

We have a three-year contract. We have 30 licenses for the full stack and 3 licenses for the DEM unit.

I would recommend this solution to others. We plan to keep using it. 

I would rate Dynatrace a ten out of ten. It is perfect.

Public Cloud

Other

We use this solution for APM Monitoring on .NET, Java, and NodeJS, as well as Infrastructure Monitoring for Linux and Windows Based Systems, Kubernetes and Docker on-premise as well as in AWS.

We perform automated monitoring using the Dynatrace API within our CI/CD jobs, and further, synthetic monitoring and HTTP Checks from different locations.

Dynatrace helped us to get a better understanding of how our services are communicating with each other, as well as better problem detection before something really breaks. We have been able to consolidate different tools, like standard host monitoring and synthetic checks.

The OneAgent with Network Flow detection is really amazing. It is simple to install, where you run just one command and you are finished. It automatically detects which applications are running, and injects the tracing automatically without any adjustment in our deployment.

The configuration options should be better accessible. Sometimes it is hard to find the right setting for what you want to change. In K8s deployments, the configuration of the Active Gateway sometimes changes, and when it's automatically updated the monitoring breaks and you don't know why.

Between one and two years.