Dynatrace Reviews

We are using Appmon and Gomez tools to monitor performance metrics in production systems. Appmon is used to monitor performance of production and test environments. We even use it to debug the results of performance tests using Appmon.

We have used Dynatrace for various projects. Everytime it has been really handy in identifying the root of the cause. We have used this tool to help in cases such as production performance outages and functional level issues.

PurePath is the most useful feature in the Appmon tool. It gives a lot of flexibility in identifying issues and finding the flow of execution. PurePath is also used to create many complex measures and business transactions as per our needs.

Addition of more statistical features, plus different time series modeling techniques, would really help for future versions.

We are using Dynatrace for application monitoring, elastic search, and problem analytics. 

The documentation of Dynatrace needs to be improved. There needs to be a more detailed description and additional examples for background understanding for beginners trying to use it.

There needs to be a better understanding of deep monitoring and complex investigations. Having better documentation would help.

I have been using Dynatrace for approximately two weeks.

Dynatrace is stable.

I have contacted the support from Dynatrace and they are very good. I had only one question from the support and I received a quick response.

I rate the support from Dynatrace a five out of five.

 The initial setup was difficult.

The company that implemented the solution did not finalize the configuration properly. The solution was not monitoring everything that we wanted it to.

The amount of people needed to maintain the solution depends on the size of the environment. However, at a minimum, I would suggest two people would be suited.

I rate Dynatrace a ten out of ten.

I am using Dynatrace for cloud monitoring, application monitoring, and alert notifications.

The most useful features are cloud monitoring, application monitoring, and alert notifications.

The solution could improve by allowing more dashboards customization. This would allow us to monitor the metric better.

I have used Dynatrace within the past 12 months.

The solution is stable.

Dynatrace is scalable but there is a cost involved. If your use case requires scalability it is easy to do.

Technical support is always available to assist. They are very good.

We use Dynatrace in parallel with New Relic.

Our company is large and we use a lot of applications. We have different tools for different kinds of use cases, based on the cost, I will not always use Dynatrace every time. If my use case is not suitable for Dynatrace, cost-effective, or efficient, then I will not use Dynatrace, I will use something else.

The implementation requires a few hours to make connectivity. New Relic is simpler to set up then Dynatrace.

For the deployment and maintenance, Dynatrace requires one or two people.

Dynatrace is very good and it's provided a lot of information, it plays a positive role in making your application up to date in the market. If you want to monitor some applications only, it would be cheaper if you did cloud monitoring, but the price benefit depends on the use case.

I rate Dynatrace an eight out of ten.

We use this solution for our customers. Our customers are enterprise companies. We have several customers who are in automotive, finance and telecommunications which is the biggest one.

I like the full-stack agents, the OneAgent, and the futures dynamic.

It is using a Kubernetes container-base.

It is quite easy for our consultants to set up, even with it taking two or three days for an on-premises installation.

Moving from a traditional filo functional APM to an integrated One stack agent is an area that needs improvement. They have simplified the installation process, the integrated monitoring, and the correlations.

The downside is that it is very expensive in terms of the price range.

I would like to see income monitoring for the servers and infrastructure monitoring.

The full-stack agent only covers the infrastructure monitoring, but the fields do not cover network monitoring. Once they have network monitoring, with full-stack capabilities, it will be complete.

I have been working closely with this solution for approximately a year.

Technical support is good. They provide a webchat that responds almost immediately.

In terms of ticketing, with a formal inquiry, they do not have any severities for immediate support, even though it is promised by them to respond within four hours.

With their web chat support, you can ask several questions or inquiries and get information immediately.

We are also working with IBM.

We have several products. We used to have CA APM, we also work with SolarWind APM, eG Innovations APM, and System Center (SCOMs) APM.

That is the product range that we used to work intensively. 

We prefer Dynatrace.

The initial setup is quite easy. 

We have had several deployments that have been fast and on-premises. After the setup, it can almost be immediately used. 

The on-premises version can take up to three days.

It's an Open-Source platform.

The price range is quite high. It's the highest compared to the other top APM products that are available. 

They only deliver on a subscription model.

Dynatrace is a good product. Some of the things to be considered in Dynatrace are compatibility, support in terms of new technologies, and there are many features that are good in Dynatrace.

They have a good AI correlation but it still requires humans to interpret the data and follow up with the advice of the root cause analysis.

I would rate Dynatrace a nine out of ten.

We primarily use the solution to monitor performance and point our issues in the user experience of applications - specifically mobile applications. We are able to more clearly identify problems.

We have a workflow in which we use Dynatrace with the developer and QA. We can test the application with load testing, duration testing, and then identify the applications ready for production. Sometimes, due to the findings, we have to go back to developing. Dynatrace it's really useful in that case due to the fact that we are able to avoid releasing a product that is not ready yet to go public.

The AI on the solution is excellent. The product can be used to identify situations or elaborate on some problems and find the root cause of issues and how they impact applications.

The initial setup is easy.

The solution needs better integration with networking appliances such as rotors, switches, and firewalls. It needs to work better with SNMP protocols and the like.

Dynatrace should put a little bit of effort into releasing documentation. They have a lot of new features that come out regularly. Pretty much every month there are new features. However, its information on those new features is scarce. Sometimes there's technical implementation information, however, it's really small. There needs to more information in order for the documentation to be useful. Some users are not that technical and need a little more help to understand the new features.

They should automate some settings. 

I've been using the solution for eight years at this point. It's been a while.

The stability is really good. I don't find it cumbersome and I haven't had any issues with it. There aren't bugs or glitches. It doesn't crash or freeze. It's very good.

The scalability is really good. We were able to migrate to the new version almost seamlessly. We can use other functions or features of the software. It's really easy to add up and keep seeing different options and features. 

We work with some companies that are quite sizable. We work with companies that are in the food industry as well as three of the largest national banks. We also work with smaller companies as well. The solution can work for a company or pretty much any size. We alone have 30 or more clients that include companies of every size.

Technical support has been really good. Truthfully, we seldom use it. However, when we use it, it's fast. It's accurate and they are really good. They know their stuff. We're satisfied with the level of service provided to us.

We've had clients that have used other solutions in the past. Some of them used to use SolarWinds. Some of them have App Dynamics. There are others as well, including some software that isn't well known. Many use open-source tools and Dynatrace. 

The main difference and the main role of Dynatrace is the AI. No other vendors have AI integrated. Many also do not have such a simplistic installation. The automation of Dynatrace is great as well. You don't have to go to the application and modify it in a file, for example. However, Dynatrace can be a bit more expensive than other options.

We've found the initial setup to be quite straightforward. It's really easy. A company shouldn't have issues with implementing or deploying it.

Basically, we just have to assemble an environment, a QA or the development environment of a specific application. It usually takes two or three hours just to set up everything and keep it running.

We use about five to 10 users for an installation. Usually the IT Manager and the DBA security managers and also developers. We even have some product and marketing managers. They use it to identify users.

We don't need the assistance of an integrator or reseller. We can handle the implementation ourselves.

Although I see the value in the solution, the pricing can be a bit more expensive than other options.

As we're using the cloud deployment model, we're consistently on the latest version of the solution.

We are a reseller. We both use it ourselves and offer it to certain clients.

The best thing you can do is try it. You can try it for free. You can try it in an environment you know really well. That way, after a trial, you can decide if it really will work for your company or not. 

On a scale from one to ten, I would give the solution a solid nine.

Used to baseline and compare performance regression tests in development and to troubleshoot performance problems experienced by customers using our application in production. We monitor both on-prem and cloud environments during testing in Agile sprints as well as applying the tool in live production environments with permission.  

It helps to improve code efficiency and has quicker performance analysis. It is possible to shift left with performance testing and analysis by implementing Dynatrace as a performance check/gateway in CI/CD pipelines with fully customizable alerts, filters and performance baselining as quality controls.

Automatic root cause analysis and automatic performance baseline features remove the manual effort and time to do so. Synthetic monitoring which enables you to monitor user experience from all parts of the globe to your application host. This has been invaluable in pointing out that slow web traffic is related to network problems in certain countries rather than actual web server performance. The ability to take memory dumps from hosts at will is also very handy for analyzing memory dumps during memory leak detection. Diagnostics tools like CPU analysis, Exception analysis, Top database transactions etc. is also very useful. The ability to split different monitored applications into unique Management Zones each with custom dashboards makes for easy tracking over complicated landscapes.

It could be more affordable and therefore, more widely used by including more features like DEM as part of licensing cost rather than an additional expense. The DEM is one fantastic tool to monitor traffic hot spots across the globe which enables one to identify user experience trends from all parts of the globe. This is very handy indeed however it comes as an additional feature with additional licensing costs. Would be really welcome if that is included out of the box.

We have been using a combined usage of Dynatrace Appmon and Dynatrace OneAgent for five years.

It's very stable.

Highly scalable.

20 years exerience in application performance testing and analysis.

No.

Easy.

In-house

Our ROI is saving time in profiling and helping customers being successful at using our product.

Make 100% certain you understand the cost and limitations of HUs versus traditional monitoring Agents.

We also evaluated Datadog and Application Insights.

Our primary uses for this solution are Production monitoring and RUM (Real User Monitoring).

Since implementing this solution we have gained stability, with 100% uptime.

The most valuable feature is the RUM. Finally, we have 100% visibility on website performance, including third-party sources.

This solution would be improved with the addition of annotations for automated custom metrics creation.

Our overall stability has improved with this solution.

We use Dynatrace OneAgent as a solution to monitor applications, as well as infrastructure. This idea was appealing to us for time management and efficiency purposes.

Since we moved to OneAgent, we are much quicker to address live incidents and problems that occur in our systems. This has given time back to our Ops teams to fix problems rather than spend time looking for the root cause. This had been problematic for us in the past.

So far, Problems grouped in one place is a personal favorite. This allows me to stay on top of reoccurring issues and drive teams to minimize those. This constantly improves our services. The Problem history also helps keep track of previous issues, should we be required to look them up.

So far, OneAgent has been very useful for us. However, there is room for improvement. More integrations could prove very beneficial to us. One example is more AWS Redis integration, which would help us monitor our digital estate more efficiently than we do today. Licensing and user management could also be improved.

We were previously using Dynatrace AppMon, which had limitations to monitoring applications. We were then demoed OneAgent, and it better suited our needs.