Dynatrace Reviews

• Alert monitoring: Helps react to events faster.
• Threshold monitoring: Helps maintain capacity.
• Incident diagnostic: Helps to troubleshoot.

• Reduced incidents, as alert monitoring aids in quicker resolution of events.
• Reduces PTC and reduced incidents.
• Easier gaining stats for reporting.

• Alert monitoring: Due to quicker response time for events. 
• Dashboards: Easier to see what is happening on your services. It is easier to show product owners the status of their products.

• I would like to see the ability to pull more user-friendly reports. 
• A nice to have would be the ability to send automated reports to customers who are not a user of Dynatrace.

We use JS, JVM, stack, PHP, and Python.  We use database and NoSQL solutions, such as Redis,  MongoDB, and Hadoop.

Dynatrace is a good monitoring tool. It helps DevOps find all its problems easily and analyzes performance problems.

Dynatrace united some monitoring tools, such as app monitoring, JVM, PHP, network, log analyzer, etc.

A role-based view and a Python monitoring tool would make a simple user interface more usable.

We've installed it to help us with performance issues and we use it when there's a problem, but we find it difficult to get in to find out what's really wrong. We always have to call someone from Dynatrace to help us figure out the problem, because we're not very good at it, which is why we want to get to OneAgent or the new Dynatrace.

Our organization really hasn't improved because they haven't adopted it very well. We've had it for three years and the adoption of it has been really, really slow.

One thing it helped with: We should never get traffic from outside the U.S. and we were getting traffic from Europe, and that was a problem. And we found out what caused it was that an agent outsourced some of their work to someone off-shore, and they weren't supposed to do that. Dynatrace helped us find that information out. We wouldn't have found it otherwise.

The amount of detail it gives you about what's really going on in your system.

It would be nice to get the AI piece into AppMon. If we can't get to where we need to be, it would be nice to have that AI as part of it. And I think, actually, you can do it now with the availability of Davis.

Very stable. I've never had any downtime with it at all.

I can tell you it scales very well. We went from nothing - we're a small shop - but we went from nothing, five agents, to installing 150 in a week. It was very, very scalable, especially OneAgent; it's even  or more scalable. I was able to actually turn off AppMon and put OneAgent on it as a demo, and it took me 30 minutes for 100 agents.

They're very helpful. They help us get right to the problem.

It's been Dynatrace or something called Reveille. Those are the two products I've used.

The problem with siloed monitoring has always been the complexity; trying to figure out how to get the information that you need out of the tools, that is usually the problem.

Regarding the importance of AI when it comes to IT's ability to scale in the cloud and manage performance problems, for our company, we don't do AI. So it's not important at all. However, I absolutely believe it's the future of technology. I would love to move our company in that direction, to use AI to help us - especially with Dynatrace - be proactive with problems, see them coming before they actually happen, which is what the AI piece can help deal with.

If there was one solution that could provide real answers and not just data, the immediate benefit for our team would be ease of use. It's easy for people to see, "Oh, I just caused this problem," especially if you want to get into a CICD, which is where we're trying to go. When I release some code into my performance environment and I can see impact immediately. That's something that would be great to have.

Our most important criteria when selecting a vendor are stability, and what other people in the industry are saying. We look at industry reviews for what they think about a company. That's where we look: How other companies in the same industry look upon a vendor.

In terms of rating the product, I think with all the changes they're making with it, it's probably a nine out of 10. It's probably one of the best ones out there. You can always get a little better.

Make sure you go with the Dynatrace SaaS option. It's easier and it all comes out-of-the-box. It figures things out for you.

We have multiple applications deployed in production across different technologies. We're using AppMon to monitor the services, the memory profiles, the traffic that comes through them.

It performs well. I have a team that works on configuring it, so they have a little bit of work ahead of them. It's not used across our development space, yet; so, not wide adoption.

It definitely helps, because my performance engineer, he can recreate a problem and he can give the developers what's happening, where to go look, all the information they need to be able to find what the root cause is.

The PurePath, being able to trace what's happening; to try to identify where the problems are and find the exact place to start looking.

We're thinking about moving to Dynatrace because AppMon is not scaling for us. One of the reasons I'm here at the Perform 2018 conference is to find out if there is a better way to use the product, not knowing that they were talking about the Dynatrace version. But to me, that's the logical place to go now.

So far, so good. Looks like Dynatrace is very simple to use. The sessions that we've been through here at the Perform 2018 conference, everybody has pretty much said installation is easy. Snap it in, a couple days later, you start getting information and you can put it right to use.

Scalability is the part that I'm looking forward to, because we're developing more and more microservices and, each time, for an AppMon license, you have to deploy it, you have to configure it, you to get charged for it. It's very time-consuming. Dynatrace is much easier, because it's auto-discovery.

We have a guardian that helps us. He's knowledgeable and gives us the right answers.

I think the role of AI, when it comes to IT's ability to scale in the cloud and monitor and manage performance issues, is huge. I have a directive to go to AI, shift left, go cloud, go microservice. All of that fits within a space where I don't have the resources to do that stuff manually, so let AI do it.

AppMon is our first APM solution. If we had one solution that could provide not only data, but real answers, if we deployed Dynatrace, and it got its own baselines, and then it told us, "We saw an anomaly, here's a problem ticket, somebody needs to look at that," that would be tremendous.

My most important criteria when working with a vendor are 

• support
• usability
• stability of the products 
• are they adopting to the upcoming technologies, because they're coming fast and furious? 

And so far, it looks like Dynatrace is doing all of that.

I would rate AppMon about six out of 10 because it's hard to set up, you have to have somebody very knowledgeable in the product. It's not intuitive. Out of a couple hundred people, I probably have 10 that know how to use it.

In terms of advice to someone who is looking at implementing a similar solution, I would say: Know your technology stack, know your applications, know what the roadmaps are, so you can make sure that you're implementing the right product to support all that.

Application monitoring: We use the application monitoring of the core Dynatrace products. We mainly use it the demarking, troubleshooting, and monitoring to the PurePath for analyzing where our performance is not up to snuff.

Performance has improved substantially since we started using Dynatrace. We are able to really keep the performance solid with daily monitoring and daily dashboarding. It is a one page view of exactly where we need to focus our attention each day.

The PurePath is the real silver bullet for Dynatrace, but also the ability to create any dashboard that you want for different levels of reporting for technical people, managers, or even executive level. They can get a one page view of what the system health and performance looks like.

They need a capability similar to Tealeaf where you can actually view what the consumer is doing and record the sessions. That is the biggest missing element. Tealeaf has done it before with the Dynatrace product and exploited it, but from what I understand is Dynatrace is now incorporating this feature into a future release.

It is lacking in another area. However, I do not know if it is the way we configured it or not, but it is historical data. I do not like after 60 days or 90 days it gets aggregated to summary data. I would like to be able to analyze specific PurePaths after 30 days or 60 days with real numbers. I believe that is a limitation that we have put in place in our storage. I can't say it is a Dynatrace product problem or not, so I do not have an answer to this.

I do not recall us having any instability problems, so I would say it is stable.

I am aware that we have some limitations, but I could not specifically talk to that.

We have used and still do use some siloed monitoring tools. Looking at one part of the equation, whether it be server health or system health, it does not necessarily impact positively or negatively on performance. Without understanding of what system performance is, you can't necessarily look at what the system health is at the same time.

We used Compuware for many years, but that is part of the Dynatrace family. So, ServerVantage and Compuware were our only products prior to the implementation of Dynatrace, and Compuware was the company that purchased Dynatrace several years ago.

We are more of the user community than the architecture or infrastructure, so I have people that are architects, experts, and guardians who have had to deal with this (not me).

I would recommend implementing Dynatrace. It gives us all the data on all the calls, which is something that is very different from any other APM solution that I have seen or used in the past. 

We have lived without AI for a long time. There is minor AI and there is machine learning, so I would not say it is that important.

We use Dynatrace as our APM solution across our portfolio of web sites/applications. We use UEM for a line-of-sight view of client transactions and the performance of the application for the user.

Dynatrace has allowed us to pinpoint quickly any pain points our clients experience with our applications and respond accordingly. I like how fast we can deep dive into the PurePath to locate where issues are occurring.

We experienced immediate results with Dynatrace. During the POC/evaluation of the product, we found the application was making thousands of database queries unnecessarily causing performance issues. With this information, the development team was able to re-architect the app and improve performance.

We enabled UEM for all of our applications. This allows us to see exactly what the client is experiencing. This has been an invaluable feature.

I would like to see more features from the desktop client included in the web client. The web client is user-friendly and convenient, but would be even better if we could do in it what can be done with the desktop client.

Our development group has started using Dynatrace extensively. It helps them find bottlenecks caused by code.

The topology map is extremely useful. The dashboarding capabilities are unmatched. From a management perspective, I have a single pane of glass view to my entire environment.

Possibly include some network monitoring capabilities. I honestly feel the product already has everything we would need.

We were using New Relic, but we never got the full picture of our production environment. Their pricing model was an issue, too. We were unable to put all our servers on their tool due to the high cost. So, we were limited in what we could do. Their dashboard was almost non-existent. It would require us to build our own which we did not want to do. Installation complexity and maintenance were also an issue. 

Dynatrace claimed to be super simple, and we thought let us try it. Honestly, we were amazed by how simple it really is. The other motivation was the design of the product itself. Everybody can show charts and metrics, but Dynatrace’s infographics are amazing. The dashboarding is simply best in class.

We started using Dynatrace software as a better alerting and application monitoring mechanism. We are happy with the server monitoring, but we feel like the application monitoring should be improved.

I would definitely say it improved the functionality. We are able to prevent the major downtimes by proactive monitoring alerts.

• Server monitoring
• Dashboards
• PurePath

PurePath comparisons are the most useful feature.

It can be improved in narrowing the exact exception/ERROR in application monitoring. It should focus more on app monitoring and capture for some of the known alerts and be able to identify which system is having the issue.