ESET PROTECT Enterprise ensures real-time visibility for all endpoints as well as full reporting and security management for all OSes
The most valuable features of ESET PROTECT Enterprise, according to the reviews, include the dynamic groups feature, which allows for the filtering of endpoint machines based on various parameters. This feature is advantageous for automating firewall profiles and isolating computers from the network in case of ransomware detection.
The dynamic folders feature also stands out as it allows for setting rules and automatically moving computers to specific groups based on those rules. This facilitates task execution, such as upgrading the Windows Protect system. The management feature is highly praised for its ease of use, enabling efficient resource management, client enablement or disablement, and updates.
Additionally, the security provided by ESET Protect during online banking transactions is deemed valuable, as it opens a more secure browser for such activities.
Lastly, the performance of ESET File Security is highly valued, as it does not consume excessive resources.
Some areas for improvement on ESET PROTECT Enterprise include enhancing mobile device management capabilities, expanding vulnerability management features and app control functionality, improving centralized computer management and server availability, enabling domain connection and customization of rules for different customers, enhancing automation for antivirus installation, providing a unified detection dashboard, optimizing software performance to reduce the impact on computer hardware, and allowing direct file downloads in ESET File Security.
The return on investment for ESET PROTECT Enterprise is positive.
Users have generally found ESET PROTECT Enterprise to be reasonably priced, neither the cheapest nor the most expensive.
The primary use case of ESET PROTECT Enterprise is to manage endpoint protection for various devices, including servers, workstations, laptops, and mobile phones. It is used as a web-based console to monitor ESET protection in the network.
Customers are transitioning from on-premises solutions to the ESET Protect cloud. ESET Protect is used to manage computers by deploying the agent through the domain cloud. It allows for the creation of folders, both static and dynamic, to automate tests and tasks such as installing antivirus, updating systems, and resolving issues.
ESET Protect also enables the restriction or allowance of device connections. Additionally, it is used for MSP and user administration. Some specific use cases include providing antivirus protection on-premises, web filtering, and secure remote file access.
Customers have given positive ratings for the support and customer service provided by ESET PROTECT Enterprise.
ESET PROTECT Enterprise was rated highly for its ease and simplicity. Users mentioned that the installation process was quick and efficient, allowing them to finish it in just a few hours.
The solution was praised for its reliability and lack of malfunctions, with any issues being promptly addressed by the support team. Users also appreciated the flexibility and scalability of the solution, as there were no limitations on the number of distribution points, administrators, or permission configurations.
The deployment time varied depending on the network size, ranging from a few hours for smaller networks to a few days for larger ones. However, some users mentioned potential complexities with on-premises setups if a public IP was missing, while others experienced issues with the proxy.
Users have mentioned that any limitations on scalability are not due to the product itself but rather restrictions in the user's environment. It was also noted that the on-premise solution does not have any limitations on the number of endpoints it can manage.
ESET PROTECT Enterprise is highly stable and reliable. The stability is great on the cloud. For on-premises stability, it depends on the ISP. In the time that users have used ESET Protect, they have found it to be a reliable and stable solution. It has proven to be extremely effective in preventing infections.
ESET PROTECT Enterprise was previously known as ESET Protect, ESET File Security.
