We are a solution provider and this is one of the products that we implement for our clients.
Director of Information Technology at KOTTO A.Ş.
Easy to use and deploy with good performance and capacity
Pros and Cons
- "The most valuables features are the ease of use and deployment."
- "In the next release, we would like to see full integration with VMware NSX virtualized networks."
What is our primary use case?
What is most valuable?
The most valuables features are the ease of use and deployment.
It is easy to back up and easy to transport.
This is a flexible solution.
Our customers are happy with the performance and capacity.
The user interface is ok and we haven't had any problems with it.
What needs improvement?
The price of FortiGate-VM is high and should be more competitive.
In the next release, we would like to see full integration with VMware NSX virtualized networks.
For how long have I used the solution?
We began working with this appliance about five years ago.
Buyer's Guide
Fortinet FortiGate-VM
January 2025
Learn what your peers think about Fortinet FortiGate-VM. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
What do I think about the stability of the solution?
This is a reliable solution and we haven't had any issues with the virtual appliance.
What do I think about the scalability of the solution?
This is a largely scalable and flexible solution.
How are customer service and support?
We have not been in contact with technical support.
Which solution did I use previously and why did I switch?
I have personal experience with Palo Alto, Check Point, pfSense, and SonicWall.
What's my experience with pricing, setup cost, and licensing?
This solution is very expensive. There are no costs in addition to the standard licensing fees.
Which other solutions did I evaluate?
I have tested virtual appliances from almost every vendor and the only ones that I can recommend are those from Fortinet. Many do not have the maturity or a proper licensing model, whereas others lack performance optimization for the virtual scenarios, and some vendors lack field engineering experience.
What other advice do I have?
Our customers for this virtual appliance are very happy with their deployments and I recommend it. This is not a perfect solution but we are not seeking one. Every product has room for improvement.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Operario de doblez cnc at CIE
Good performance and documentation and deploys well to local servers
Pros and Cons
- "The solution offers good documentation."
- "The interface of the solution could be improved."
What is our primary use case?
We primarily set up this solution with our large clients.
What is most valuable?
The solution offers good documentation.
I'm mostly happy with how the solution performs.
The solution works well for large companies. We use it for our bigger clients.
What needs improvement?
The interface of the solution could be improved. Right now, it's not the best.
In some areas of the solution, it works slowly.
For how long have I used the solution?
I am currently using the solution. I've been using it for a while now.
Which solution did I use previously and why did I switch?
We use a variety of different Fortinet solutions.
How was the initial setup?
We deployed the solution locally, to our server.
What other advice do I have?
The solution is FortiGate 60D and FortiGate-VM is FortiOS 5.2.2. I'm not sure which version of the solution we are currently on.
Our company exports this solution to large customers. We're partners with Fortinet.
We have the solution on a local server.
I'd rate the solution at an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Fortinet FortiGate-VM
January 2025
Learn what your peers think about Fortinet FortiGate-VM. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
Cyber Security Engineer at a tech vendor with 1-10 employees
Useful web proxy and gateway functionality
Pros and Cons
- "The most valuable features are the web proxy for protection and web gateway for deployment."
- "In the next release, I would like to see integration capability with SIEM tools, such as QRadar, and LogRhythm."
What is our primary use case?
I am a design engineer and we are designing a security operation center for data censoring in Turkey.
We are using FortiGate to protect more than 3000 end users.
More than one gigabyte per second bandwidth is necessary. FortiGate was quite useful for this scenario, but we are just in the planning and analyzing phase. The tender should be in the near future.
What is most valuable?
The most valuable features are the web proxy for protection and web gateway for deployment.
What needs improvement?
Pricing should be more competitive, it's expensive.
In the next release, I would like to see integration capability with SIEM tools, such as QRadar, and LogRhythm.
For how long have I used the solution?
I have been using this solution for more than five years.
What do I think about the stability of the solution?
This solution is stable.
What do I think about the scalability of the solution?
From the datasheets that I have read, I can see from its specifications that it is scalable.
In this project, we have more than 3000 end users. Most of the users are security admins and security engineers.
How are customer service and technical support?
I have not contacted technical support.
How was the initial setup?
What's my experience with pricing, setup cost, and licensing?
The price is similar to Symantec Endpoint, but it's more expensive than Forcepoint solutions. Fortinet is better than Forcepoint.
I don't see that it's a problem concerning the pricing, but it is expensive for Turkey.
We do not pay any additional costs for technical support or additional features.
What other advice do I have?
I would recommend using Fortinet, especially its web security proxy and web security gate because it is quite useful for them.
I would suggest this solution.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Network Engineer at a maritime company with 201-500 employees
Good UTM to provide secure site-to-site connections, but new versions should be tested more thoroughly before release
Pros and Cons
- "The most valuable features are site-to-site connections and UTM."
- "When new versions are deployed they tend to be a little buggy, so they should be more fully tested before release."
What is our primary use case?
FortiGate-VM is installed in our data centers and is used for site-to-site connections between offices.
What is most valuable?
The most valuable features are site-to-site connections and UTM.
What needs improvement?
When new versions are deployed they tend to be a little buggy, so they should be more fully tested before release.
For how long have I used the solution?
I have been using this solution for about a year.
What do I think about the stability of the solution?
We have had no issues with respect to stability, except that when new versions are released we do notice problems.
What do I think about the scalability of the solution?
Scalability has not been a problem.
How are customer service and technical support?
We have contacted technical support at times when the appliance was not working well and they were ok. We have no issues with support.
Which solution did I use previously and why did I switch?
I also use Cisco equipment and the main difference is that Cisco is more expensive.
How was the initial setup?
The initial setup is not very complex and involved only a few settings.
The deployment took us a couple of days.
What about the implementation team?
We had assistance during our implementation and we were satisfied with the service.
What's my experience with pricing, setup cost, and licensing?
The price of this product is great compared to others.
What other advice do I have?
Overall, this is a good product with good features and priced well compared to others. It is GUI-based and I am happy with the interface. I would recommend it and cannot think of any changes that I would make. The only problem is that new releases tend to be a little buggy.
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Director of Business Development
Ensures our network is properly protected from viruses and malware
Pros and Cons
- "We use it to ensure that our network is properly protected from viruses and malware."
- "The initial setup was quite straightforward."
- "The management tools should be more user-friendly."
What is our primary use case?
We use it our network, not in the cloud.
How has it helped my organization?
It is a firewall. We use it to ensure that our network is properly protected from viruses and malware.
What is most valuable?
The best part of Fortinet is the license is bundled together, so it is easy to use and apply.
What needs improvement?
The management tools should be more user-friendly.
For how long have I used the solution?
Less than one year.
What do I think about the stability of the solution?
No issues.
What do I think about the scalability of the solution?
No issues.
How are customer service and technical support?
I would rate technical support as a seven out of 10.
Which solution did I use previously and why did I switch?
We previously used Fortinet 620B.
How was the initial setup?
The initial setup was quite straightforward.
You The initial setup was quite straightforward.
What's my experience with pricing, setup cost, and licensing?
The price is expensive compared with other vendors, like Cisco and Huawei. However, the performance is good.
Which other solutions did I evaluate?
We evaluated Cisco, Huawei, and Palo Alto.
What other advice do I have?
If you have enough budget and care about performance, Fortinet is a good choice.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Chief of Security and Research at a tech services company with 1-10 employees
Easy to configure and manage with good pricing
Pros and Cons
- "It's a very simple solution to manage."
- "Right now, we have two data centers that are a thousand kilometers apart. It would be nice to be able to string them together."
What is our primary use case?
We primarily use it to protect edge devices. We use it as a firewall.
What is most valuable?
It's a very simple solution to manage.
It's quite stable.
The scalability potential is good.
It's an easy solution to configure.
The pricing is pretty good.
What needs improvement?
I'd like for it to be possible to cluster together data centers. Right now, we have two data centers that are a thousand kilometers apart. It would be nice to be able to string them together.
For how long have I used the solution?
I've been using the solution since 2005.
What do I think about the stability of the solution?
The solution is quite stable and reliable. There are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
The product is very scalable. If a company needs to expand it, it can do so.
The entire company ends up using the solution, and we have between 25,000 and 50,000 employees. We have about five offices and in each data center, we use Fortigate.
How are customer service and support?
Occasionally, if the partner cannot resolve the problem, you do have to work with some Fortigate techs. They are excellent and quite helpful.
Which solution did I use previously and why did I switch?
I am working with Fortinet, Cisco, Palo Alto, and Forcepoint. I am using ASA from Cisco. It's very difficult to manage. Palo Alto is excellent, and the best in the market. Fortigate is right behind them. The central management is great.
How was the initial setup?
While the product is easy to configure, I cannot get into specifics in regards to the initial setup. It's handled by a partner. We pay them to do the setup.
The actual installation process is pretty quick. It might take about half a day or so.
I'd rate the experience of setting up the solution at a five out of five.
There are bout five people that can handle the maintenance of the product across our different data centers. They are all administrators.
What about the implementation team?
Our partner sets up the solution for us.
What was our ROI?
We've seen a decent ROI as it has helped us maintain a good level of security. I'd rate the ROI we've seen at a five out of five.
What's my experience with pricing, setup cost, and licensing?
We tend to have a three-year contract with Fortigate. While I don't know the exact costs, my understanding is that it is less expensive than some other options.
What other advice do I have?
I'm a customer and an end-user.
We use the on-premises version due to the fact that, in Algeria, we do not use cloud deployments.
I'd advise potential new users that it's a good edge solution, and not necessarily the best for data centers.
I'm very happy with this product and would rate it at a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Network Enginner at a comms service provider with 10,001+ employees
Has a good interface, stability, and scalability but its competitors are better
Pros and Cons
- "The user interface, stability, and scalability are the most valuable features."
- "Not a ten because I think that Cisco is better."
What is our primary use case?
I use FortiGate-VM for testing.
What is most valuable?
The user interface, stability, and scalability are the most valuable features. It's also simple to deploy.
For how long have I used the solution?
I have been using this solution for one year.
What do I think about the scalability of the solution?
Stability and scalability are okay.
How are customer service and technical support?
I haven't used technical support.
What other advice do I have?
I like FortiGate-VM for constructing VPNs. It's easy to deploy. I would recommend it. It's quite easy.
I would rate FortiGate-VM a seven out of ten. Not a ten because I think that Cisco is better.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Lead Cybersecurity Analyst at a consultancy with 5,001-10,000 employees
Very stable, great user interface, and can scale well
Pros and Cons
- "The user interface is the most valuable aspect of the solution."
- "The solution is fairly complex."
What is our primary use case?
The client wants to use the solution for a mix of things, however, I can't recall exactly what they are at this time.
What is most valuable?
The user interface is the most valuable aspect of the solution.
What needs improvement?
It's important that, over time, the solution just keeps up with additional features. There's nothing specific that comes to mind, however, it's important for Fortinet to stay as much on the edge as possible, as far as keeping up with what's out there.
The solution is fairly complex.
For how long have I used the solution?
I've probably been using the solution for three or four years at this point, although I'm not exactly sure.
What do I think about the stability of the solution?
We don't really need to worry about stability. Most of the time, what we were running into is just trying of get the client familiar enough with the solution, so that way they can deal with it going forward on their own. There's a little bit of training going on at the outset.
What do I think about the scalability of the solution?
That's primarily why we steer clients in the direction of Fortinet. With this solution, clients have the potential to grow in the near future. It's just one of those items that we wanted to make sure they had. It's something that is robust enough to be able to handle growing. It's somewhat robust without breaking the bank, initially.
Our organization doesn't use the solution ourselves, so we don't have a large number of users on the solution. Out of 160 people, maybe a third use it here. It's different, of course, with clients, who use it more extensively.
How are customer service and technical support?
We've never had any technical issues on the solution and have never had to reach out to technical support. However, I've heard that they are quite helpful. I just can't personally speak to the quality or responsiveness of their services.
For those trying to troubleshoot on their own, the solution doesn't really need or have tutorials, however, you can find so much information online, it's not necessary. It would be nice it newly released features had a bit more information. It doesn't happen often, so it's not too big of an issue.
Which solution did I use previously and why did I switch?
We previously worked with a lot of open source products.
How was the initial setup?
The solution's initial set up was pretty complex. There were a lot of on-site VPN connections to set up, so we went through a lot of additional setup for the clients.
The deployment was pretty quicksand was probably completed in just a couple of days.
What about the implementation team?
We didn't need a consultant or integrator. We handled the implementation ourselves.
What's my experience with pricing, setup cost, and licensing?
Since we don't primarily work with the solution, I'm not sure what the licensing costs are.
What other advice do I have?
We aren't really a customer or reseller, however, we do occasionally recommend the solution to clients from time to time.
The entity I was recently researching for was looking basically to replace some existing solutions. That was the reason why they were asking me to help them do some research. I, on a normal basis, don't do that much with it anymore. However, because I have access, I've been helping them.
I'm not using the latest version. I may be using the one before that, although I don't know the exact version number.
I would warn other organizations that there are some places where some people run into some roadblocks, and they're not sure what to do. My experience in the past has always been that, at least, the support is actually really good. Therefore, if they're running into a situation that they're not sure about, it's probably better to call and seek professional help, as opposed to trying to force it, because it can get confusing really quick.
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
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Updated: January 2025
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