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Network Security Engineer at a government with 1,001-5,000 employees
Real User
Cost-effective, easy to set up, and the UTM distinguishes it from other firewalls
Pros and Cons
  • "The most valuable feature is the UTM, which gives them an advantage over other firewalls."
  • "The reporting is not as good as it is with other firewalls and it should be improved."

What is our primary use case?

We primarily use this solution for the firewall and IPS.

What is most valuable?

The most valuable feature is the UTM, which gives them an advantage over other firewalls.

What needs improvement?

The reporting is not as good as it is with other firewalls and it should be improved. There should be a customized report, for example.

The dashboard seems to change quickly from version to version, and they should follow the lead of vendors like Palo Alto, Juniper, and Cisco, and always keep it the same.

The bandwidth limitations should be increased.

For how long have I used the solution?

I have been using FortiGate-VM for approximately one year.

Buyer's Guide
Fortinet FortiGate-VM
January 2025
Learn what your peers think about Fortinet FortiGate-VM. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
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What do I think about the stability of the solution?

FortiGate-VM is stable and I have not faced any problems with it.

What do I think about the scalability of the solution?

It is working fine and I have had no trouble with scalability.

How are customer service and support?

We have very rarely had to contact Fortinet about anything. When we have a problem then we have local support with our vendor. They will send their technical people if we need help on-site. We are very satisfied with our local experts.

Which solution did I use previously and why did I switch?

I have worked with McAfee for a long time. The only thing that is better with McAfee is reporting, which is very good. They offer customized reports. We have decided to keep McAfee as our endpoint solution and use FortiGate-VM as our firewall.

How was the initial setup?

The initial setup is very easy. Somebody who has a little bit of experience in VMware or with firewalls will be able to do it in no time.

What's my experience with pricing, setup cost, and licensing?

There is a benefit in terms of the cost of using this solution because the price is very good. There are no costs in addition to the standard licensing fees.

Which other solutions did I evaluate?

I tried SonicWall, Cisco ASA & Sophos but Fortinet is best among them in term of service and price.

What other advice do I have?

I will say that for low-end firewalls, Fortinet is good compared to the others. The pricing is good, and when you need a new feature, you don't have to buy a new device.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Head of systems and technology at Hotel Zuana Beach Resort
Real User
Simple VPN creation, good technical support, and integrates well
Pros and Cons
  • "Fortinet FortiGate-VM is very easy to create the user of VPN, allowing them to use it quickly. Additionally, the integration and interface are good."

    What is our primary use case?

    We use Fortinet FortiGate-VM as a firewall for our internet.

    What is most valuable?

    Fortinet FortiGate-VM is very easy to create the user of VPN, allowing them to use it quickly. Additionally, the integration and interface are good.

    For how long have I used the solution?

    I have been Fortinet FortiGate-VM for approximately three years.

    What do I think about the stability of the solution?

    The stability is good.

    What do I think about the scalability of the solution?

    Fortinet FortiGate-VM is scalable.

    We have 110 systems for users that we can connect and we have 12 users using the VPN.

    How are customer service and support?

    The technical support in my experience has been good.

    What about the implementation team?

    We require ten people for the deployment of Fortinet FortiGate-VM.

    What's my experience with pricing, setup cost, and licensing?

    We have been waiting a long time for the vendor to give us licenses, it has been five months and we are still waiting. However, the price is reasonable.

    What other advice do I have?

    I rate Fortinet FortiGate-VM a ten out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Fortinet FortiGate-VM
    January 2025
    Learn what your peers think about Fortinet FortiGate-VM. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
    831,265 professionals have used our research since 2012.
    Creative Head/Director at WitBuz
    Real User
    A stable solution with good technical support, easy installation and ease of use, but the GUI features could be better
    Pros and Cons
    • "The technical support is very good."
    • "The solution should provide more useful GUI features."

    What is our primary use case?

    We use the solution for creating IPsec tunnels and web and application filters. We use it for monitoring virtual traffic on platforms including VMware solutions. 

    What is most valuable?

    I only know a little bit about the solution's firmware.

    This said, the solution is stable and user-friendly. 

    What needs improvement?

    The solution should provide more useful GUI features. This would prevent us from having to resort to CLI or certain basic commands. 

    There should be an IPsec failover. 

    For how long have I used the solution?

    We have been using Fortinet FortiGate-VM for around four years.

    What do I think about the stability of the solution?

    The solution is stable. 

    How are customer service and technical support?

    The technical support is very good. It does not need to be improved. 

    How was the initial setup?

    The installation is very easy and user-friendly. 

    What about the implementation team?

    We have two teams, involving PLM managers, whose sole job is to support the customers. 

    What's my experience with pricing, setup cost, and licensing?

    We pay for a yearly license. 

    What other advice do I have?

    We deployed the solution in a vCenter, using VMware. We do so solely on cloud. 

    We have around 10 clients who are making use of on-premises deployment. 

    We usually recommend SonicWall and Sophos in place of the solution since, with this IPsec solution, if one configures to an HPE with the IPsec failover, it fails to work. 

    I rate Fortinet FortiGate-VM as a seven out of ten. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
    PeerSpot user
    Tech Security & Networking Support Lead at a venture capital & private equity firm with 51-200 employees
    Real User
    Feature-rich, reliable, easy to scale, and has good support
    Pros and Cons
    • "The most valuable features are the IPS and Antivirus."
    • "It needs an Application Inspection."

    What is our primary use case?

    FortiGate is an Exhibition Firewall that comes with the Antivirus, IPS, and Web Applications

    What is most valuable?

    The most valuable features are the IPS and Antivirus.

    The firewall functionalities are fine.

    It has a lot of features.

    What needs improvement?

    It needs an Application Inspection. The threat landscape is very high. Anyone can exploit the flow-based policies. It is always better to have intern-based policies.

    For how long have I used the solution?

    I have been using Fortinet FortiGate-VM for more than two years.

    We are using the latest version.

    What do I think about the stability of the solution?

    Fortinet FortiGate-VM is a reliable product.

    What do I think about the scalability of the solution?

    It is easy to scale this solution, but there are some challenges with Azure and high availability.

    How are customer service and technical support?

    My experience with technical support was good.

    Which solution did I use previously and why did I switch?

    We are also using Palo Alto.

    How was the initial setup?

    The initial setup was simple.

    We don't require a lot of maintenance. Most of the maintenance is carried out by Microsoft.

    It is a custom operating system that is available on FortiGate Firewall, and Palo Alto Firewall.

    Microsoft doesn't do anything in terms of upgrades of the patches. They only do basic maintenance at the host level and the VM level.

    We only have one person managing the device.

    What about the implementation team?

    We were able to complete the installation on our own.

    What's my experience with pricing, setup cost, and licensing?

    Pricing is somewhere in the middle. It's a mid-ranged product.

    There are additional fees with this solution.

    What other advice do I have?

    I would recommend this solution to others. It is a stable firmware, with many releases. It has a lot of features. Apart from the firewall, it comes with antivirus, IPS, and Web Application Firewall.

    It has a lot of integration with external connectors, such as Teams, that are protected from threats that come from external sources.

    I would rate Fortinet FortiGate-VM an eight out of ten.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Microsoft Azure
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    VINAY GUJARATHI - PeerSpot reviewer
    Owner at Mindware Computer Solutions
    Reseller
    A scalable security solution with a valuable network security feature
    Pros and Cons
    • "The most valuable features are network security, VLAN, network protection, and encryption are very valuable to us."
    • "Integration could be better. Whatever devices I'm using with FortiGate are all compatible. The access points and switches are also FortiGate, so I can easily integrate them. But it would be better if we could embed other devices as well. There are compatibility issues with other brands, and we need that. We can only integrate universal brands with FortiGate. The initial setup could also be easier."

    What is our primary use case?

    We installed Fortinet FortiGate-VM for security purposes. Our main motivation is for security reasons and improving networking.

    What is most valuable?

    The most valuable features are network security, VLAN, network protection, and encryption are very valuable to us.

    What needs improvement?

    Integration could be better. Whatever devices I'm using with FortiGate are all compatible. The access points and switches are also FortiGate, so I can easily integrate them. But it would be better if we could embed other devices as well. There are compatibility issues with other brands, and we need that. We can only integrate universal brands with FortiGate. The initial setup could also be easier.

    For how long have I used the solution?

    I have been working with Fortinet FortiGate-VM for three years.

    What do I think about the stability of the solution?

    It's stable, and our customers aren't giving us much of a problem.

    What do I think about the scalability of the solution?

    Our customers are very happy with its scalability.

    How are customer service and technical support?

    Technical support is good. However, we're not satisfied with partner support, and we're looking to diversify. We have signed up, and we're training our engineers.

    How was the initial setup?

    The initial setup is a little complex. Not too complex, but it's good because we like to work. It takes half an hour at most to install and deploy this solution.

    What about the implementation team?

    We're a reseller, and we implement this solution.

    What other advice do I have?

    On a scale from one to ten, I would give Fortinet FortiGate-VM an eight.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator, reseller
    PeerSpot user
    reviewer1401510 - PeerSpot reviewer
    Team leader technical support at a manufacturing company with 201-500 employees
    Real User
    A complete ecosystem with good scalability, performance, and support
    Pros and Cons
    • "Its performance is adequate. We are quite satisfied with its performance. The fact that it is a complete ecosystem with all kinds of integrations is valuable. It did take us a couple of months to get a grip on the new software, but all in all, it replaced our on-premise and single-point solution environment."
    • "It would be useful to have integration with different reporting tools. This is something we are sorely missing. It would be a plus to have reporting integrations. It would be good to have more integration with the identity suites, such as Office 365 and Azure Active Directory, of different providers that we use. Integrations are already available, but it would be nice to have some more advanced options."

    What is our primary use case?

    We use it to separate our office environment from our training courses and customer environment. 

    We have on-premise and cloud deployments. We use the on-premise version for the functionality for our local network, and we use the cloud-based solution to provide the same functionality for our cloud-hosted workspaces. We have its latest version. 

    What is most valuable?

    Its performance is adequate. We are quite satisfied with its performance. 

    The fact that it is a complete ecosystem with all kinds of integrations is valuable. It did take us a couple of months to get a grip on the new software, but all in all, it replaced our on-premise and single-point solution environment. 

    What needs improvement?

    It would be useful to have integration with different reporting tools. This is something we are sorely missing. It would be a plus to have reporting integrations. 

    It would be good to have more integration with the identity suites, such as Office 365 and Azure Active Directory, of different providers that we use. Integrations are already available, but it would be nice to have some more advanced options.

    For how long have I used the solution?

    I have been using this solution since 2015 or 2016. 

    What do I think about the stability of the solution?

    It is stable.

    What do I think about the scalability of the solution?

    It is very scalable. In terms of the number of users, we have about 300 employees and 300 daily on-premise customers.

    We have plans to increase its usage. We are looking at the high-availability options for our branch offices.

    How are customer service and technical support?

    Most of the technical support is provided by our support partner, but there have been some instances when I interacted with their technical support. They have been most satisfactory.

    How was the initial setup?

    Its initial installation wasn't really that hard. It was very much doable. It was a scaled rollout, which makes it a bit hard to measure.

    What about the implementation team?

    We did get some help from our network support partner. We initially needed extra help for the deployment. We didn't require any help later on. 

    To support an environment of this size, two people are good enough. If this is the sole focus of their job, then even a single person would be enough.

    What's my experience with pricing, setup cost, and licensing?

    There is a support fee that can be bought on a yearly or two-yearly basis. I don't think they do five years. The best benefit is that the same pricing is guaranteed for that duration. If you can afford it, I would recommend using the longest possible time span.

    Which other solutions did I evaluate?

    We compared it with Check Point.

    What other advice do I have?

    I would definitely recommend this solution. I was advised to be very skeptical about the performance statistics as indicated in the documentation, but I didn't find that to be the case. It is very scalable with good performance.

    I would rate Fortinet FortiGate-VM an eight out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    reviewer1428657 - PeerSpot reviewer
    IT Director at a retailer with 1,001-5,000 employees
    Real User
    Affordable, easy to set up, and it is a high-performance appliance
    Pros and Cons
    • "This product is affordable and it's a good, high-performance appliance."
    • "The technical support is not very responsive and is an area that needs to be improved."

    What is our primary use case?

    This firewall appliance is part of our overall security solution.

    How has it helped my organization?

    Using this product protects our company from attacks that come from outside of our network. At the same time, we get better speed and performance when connecting to the internet.

    What is most valuable?

    This product is affordable and it's a good, high-performance appliance.

    The updates are regular, so we're sure that the attacks are somehow mitigated at the front-end of our gateway.

    What needs improvement?

    The technical support is not very responsive and is an area that needs to be improved.

    For how long have I used the solution?

    We have been using Fortinet FortiGate-VM for almost two years.

    What do I think about the stability of the solution?

    Since we first implemented it about two years ago, we haven't experienced any major problems aside from the firmware that we needed to have upgraded.

    What do I think about the scalability of the solution?

    I am okay with the scalability, although we had to upgrade the appliance as our requirements increased. We currently have more than 170 users, and we may increase our usage next year.

    How are customer service and technical support?

    The technical support is not very responsive. The last time we contacted them was when we encountered slow performance because of the firmware. We needed to upgrade it.

    How was the initial setup?

    The initial setup is very easy.

    What about the implementation team?

    We deployed this product with the help of the vendor.

    What's my experience with pricing, setup cost, and licensing?

    Of all the firewalls that we compared, FortiGate is the cheapest and most affordable, so we are satisfied with the pricing.

    Which other solutions did I evaluate?

    Prior to selecting FortiGate-VM, we evaluated Meraki and one other solution.

    What other advice do I have?

    At this point, aside from technical support, we have no issues with this product. It has everything that we need at the moment, and I cannot think of any other features that should be there.

    My advice for anybody who is implementing FortiGate-VM is that they need to understand how their business operates and what their requirements are. They need to understand the technology in terms of security and performance before they purchase any devices.

    I would rate this solution an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user188481 - PeerSpot reviewer
    Network Admin at a healthcare company with 501-1,000 employees
    Real User
    Initial setup is very straightforward with a wizard, if needed
    Pros and Cons
    • "Initial setup is very straightforward with a wizard, if needed."
    • "The web GUI is easy to use."
    • "​The tech support calls were not the best and could be improved. ​There have been times when we felt as if we knew more about the device than the support person on the phone.​"

    How has it helped my organization?

    From security changes to VPN setup to web filtering, changes happen now more quickly.

    What is most valuable?

    The web GUI is easy to use. 

    What needs improvement?

    The tech support calls were not the best and could be improved. There have been times when we felt as if we knew more about the device than the support person on the phone. 

    For how long have I used the solution?

    One to three years.

    What do I think about the stability of the solution?

    No issues.

    What do I think about the scalability of the solution?

    No issues.

    How are customer service and technical support?

    I would rate technical support as a seven out of 10. It is hit or miss. Most hits, but a few tech support calls were not the best.

    Which solution did I use previously and why did I switch?

    We used ASA (ASA 5510) before this. You had to have ASDM loaded and fight with different versions of Java just to administer the device.

    We needed to do an upgrade, and for the cost of a new ASA, we got two FortiGates which have a web GUI that do not rely on Java.

    How was the initial setup?

    Initial setup is very straightforward with a wizard, if needed.

    What's my experience with pricing, setup cost, and licensing?

    Not applicable.

    Which other solutions did I evaluate?

    No, we did not evaluate other options. It was the firewall rated numerically behind Palo Alto, and we could afford this one.

    What other advice do I have?

    It was no different than any other rollout. Do as much configuring before dropping it into your environment (especially if you are using content filtering with multiple groups) and make sure you are able to rollback to the old device, if necessary. 

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Fortinet FortiGate-VM Report and get advice and tips from experienced pros sharing their opinions.
    Updated: January 2025
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    Buyer's Guide
    Download our free Fortinet FortiGate-VM Report and get advice and tips from experienced pros sharing their opinions.