Quadient Inspire Reviews

I am a solution architect and have played around with several CCM platforms. Among those, Quadient has ticked all the boxes. It offers ease of use, good flexibility, great output generation speed, and offers omnichannel/multi-channel output from one template. 

I have helped several clients around the APAC region to boost the CCM platform and expand their offering to the market with new emerging output channels.

I am an independent consultant, serving companies in the region with Quadient Inspire. I have performed many migrations of document workflows for banks, insurance companies, Telcos, and PSPs.

The biggest benefit for all companies switching their document systems to Quadient Inspire is the centralization of their document resources and templates. This drastically reduces the number of templates/workflows, as well as their maintenance costs. Often this means reducing the number of templates from hundreds to tens.

In our company, we basically use Quadient for digital customer communication. It helps us to be able to provide the best customer experience to all the respective customers. In the market, all the industries (health insurance, banking, utilities, telecommunication etc.) are using Quadient products. We are using different Quadient products such as Inspire Designer, Inspire Interactive, Inspire Scaler, Inspire Automation, and Inspire Content Manager for document composition.

For the last 4.5+ years, I have been working on Quadient products. I noticed that Quadient products are easy to operate and easy to understand. By using Quadient products we are able to retain our loyal customers. It gives us the freedom to use different Quadient products such as Inspire Designer, Inspire Interactive, Inspire Scaler, Inspire Automation, and Inspire Content Manager for document composition as per the customer's needs. This is one of the greatest tools in the market. By using this we can develop any type of document.

We are a Security Print business producing the world’s most important documentation for a wide variety of different clients who require input and output in numerous formats and volumes. This often involves spreadsheets and text file sources or captures from documents such as PDFs. From there we use Quadient to manipulate these records in any number of ways to fulfill the clients' requirements to produce numerous types of documents that contain all sorts of programmed security features. The capabilities of Quadient allow for us to create inline packing manifests and labels for despatch not only mainly in the UK but also around the world.

Previous solutions we had implemented before Quadient were tiresome in their use with painfully slow processing speeds by comparison. In one example, a task that would have taken a couple of hours previously had been reduced to just a few minutes with various output types that cater to all of our needs. It has allowed us to market for work that previously we would not have been able to produce. Arming our sales team with more options when going to market against competitors. This has been a resounding success in our organization when it comes to winning more niche contracts.

We primarily use this product for high-speed variable printing of letters, statements, etc.

I have also used Inspire for direct mail marketing pieces. The previous company I was with was using DesignMerge with Adobe InDesign, and moving to Inspire was the best move because it opened so many doors and possibilities.

It also worked more seamlessly than DesignMerge. With the volume we were working with, DesignMerge just wasn't robust enough. It would get bogged down and process far too slowly. Inspire is fast, reliable, and pretty unlimited in what you can do.

Inspire has allowed us to do things we would not be able to do without it.

Inspire is like an iceberg, most users only use about 10% and do not realize all the amazing things it can do.

I use Quadient Inspire Designer on a daily basis for complex variable document composition and data manipulation. I output primarily to IJPDS, PostScript, and PDF.

We have used Quadient Inspire since before I was brought on board, and I cannot imagine what it was like before that.

From data manipulation to page layout. This is truly a single solution for us. The tools included are more than capable of handling even our most complex versioning.

This solution does everything we need, plus so much more. We are constantly finding new uses for the software.

We are using Inspire Designer, Inspire Content Manager (ICM), and Scaler to produce both on-demand previews and production print files. We are using the same set of templates stored in ICM that we also use for production. This streamlines the number of templates we are producing and ensures that when a customer sees a web preview it will be the same when printed. 

The versioning in ICM also helps when we are asked to go back to a previous version of a template. Scaler has given us the ability to build workflows that can be used repeatedly. 

In the past, we used other VDPs and we moved to Inspire Designer due to its ease of use, flexibility, and processing speed. 

It has allowed us to produce jobs faster and jobs that are more accurate. Jobs that would take hours to produce in other software are now down to minutes. 

Scaler has given out development team the ability to more easily interact with the production templates that the VDP team creates. This has reduced the amount of time it takes to get jobs into production and has also reduced the amount of rework.