Try our new research platform with insights from 80,000+ expert users
it_user865539 - PeerSpot reviewer
Technical Analyst at a energy/utilities company with 1,001-5,000 employees
Real User
I can do disaster recoveries with it
Pros and Cons
  • "It is pretty easy to use and maintain."
  • "When I have to do disaster recoveries, I can do it with this tool."
  • "I should be able to backup Linux. I would like SUSE for Linux on POWER. Right now, we have to use Storex, which is a pain to use."

What is our primary use case?

It is our enterprise backup system.

Our on-premise infrastructure is comprised of Windows VM, AIX, and SUSE Linux for SAP HANA. We currently do not have a cloud strategy.

How has it helped my organization?

The product has been there ever since I have been there; the enterprise system along with the hierarchical system. It is pretty easy to use and maintain. I do not run it all the time, but I can get in and do what needs to be done. When I have to do disaster recoveries, I can do it with this tool.

What is most valuable?

That it backs up everything, except Linux.

What needs improvement?

I should be able to backup Linux. I would like SUSE for Linux on POWER. Right now, we have to use Storex, which is a pain to use.

Buyer's Guide
IBM Spectrum Protect
January 2025
Learn what your peers think about IBM Spectrum Protect. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

It seems to be fine. We don't have any problems.

What do I think about the scalability of the solution?

We are well under what the capability of it is. We are a mid-sized shop with hundreds of servers, not thousands. We could do more, it just depends on how much money we want to spend.

We will probably grow in data, but not in numbers of systems. I am sure it is going to go more towards VMs and SUSE Linux. The servers are getting smaller, holding more data. Also, I am hoping we get off of tapes. 

How are customer service and support?

Technical support seems pretty good. I have not had any problems with them. They seem to know what they are doing when I get a hold of them, because there are times that our admin is not there and I have to take care of things that I do not know about.

How was the initial setup?

I was not involved in the initial setup.

Which other solutions did I evaluate?

I have used HPE. 

I have also used NetBackup. NetBackup seemed a little more intuitive, but it did not do near as much. This will do a lot more.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
it_user671436 - PeerSpot reviewer
Systems Engineer II at a insurance company with 5,001-10,000 employees
Vendor
I would like to see it simplified. It does not have instant recovery or object level recovery.
Pros and Cons
  • "It covers all the different operating systems. If you need backup, it can pretty much do everything."
  • "For the database side, it does not have object level recovery."

How has it helped my organization?

I guess it keeps everything under one umbrella. So there are fewer products to deal with.

What is most valuable?

It covers all the different operating systems. If you need backup, it can pretty much do everything.

What needs improvement?

I would like to see it simplified. Depending on what client you're talking about, there are lots of different features. There's instant recovery that it doesn't have. For the database side, it does not have object level recovery. There are just a slew of things that are lacking feature-wise. But the biggest problem is the complexity.

What do I think about the stability of the solution?

The stability is lacking. From the client side, which is my focus, it's very complicated.

It doesn't have the features that a lot of other products have. It seems like they're always three to five years behind what other companies are doing.

It's very hard to use. It's not user-friendly. It's not designed with the administrator in mind.

What do I think about the scalability of the solution?

I think from the server side, it scales very well. The client side is much more difficult to deal with. It's a lot of hands-on work with the client.

How is customer service and technical support?

I have used tech support, and I would rather chew off my left arm than have to deal with tech support.

How was the initial setup?

I was involved in the installation and it was complex in every aspect.

Which other solutions did I evaluate?

We are actually looking for different solutions right now.

What other advice do I have?

I would do a lot of research on all the vendors before I made a decision. It's expensive, it's hard to use, and takes a long time.

The most important criteria when looking for a product is simplicity. We have a set of criteria for every client in terms of what it has to do. Being the backup window, the recovery is the most important thing. So make sure it can do the recovery the way you want it done, i.e., fast.


Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user677721 - PeerSpot reviewer
it_user677721Information Technology Technician at a tech vendor with 51-200 employees
Real User

You have instant recovery on vm protection

See all 2 comments
Buyer's Guide
IBM Spectrum Protect
January 2025
Learn what your peers think about IBM Spectrum Protect. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
Service Delivery Manager at Thakral
MSP
Easy to deploy product with good load replication
Pros and Cons
  • "IBM Spectrum Protect is a scalable solution."
  • "We did not see any drawbacks to IBM Spectrum Protect before assisting a customer using Windows that wanted to migrate to using UNIX. IBM Spectrum Protect does not offer an option to migrate from other operating systems."

What is most valuable?

The feature I have found the most valuable is load replication.

What needs improvement?

We did not see any drawbacks to IBM Spectrum Protect before assisting a customer using Windows that wanted to migrate to using UNIX. IBM Spectrum Protect does not offer an option to migrate from other operating systems.

There are some drawbacks to load replication as well. On their site, you only have the option to restore a backup. You cannot download it. That is a limitation.

For how long have I used the solution?

I have been working on IBM Spectrum Protect since 2006.

What do I think about the stability of the solution?

IBM Spectrum Protect is a stable solution.

What do I think about the scalability of the solution?

IBM Spectrum Protect is a scalable solution.

How are customer service and support?

How good the technical support is depends on the severity level of your problem. We solve most issues ourselves. But, when we have to escalate an issue and contact IMB's tech support, it can take a long time to get in touch with them because you have to go through Passport Advantage Online.

Which solution did I use previously and why did I switch?

Prior to 2006, I worked with the 7TECH backup system. However, I did not work on a large scale. We had it deployed on a single machine on a single server.

How was the initial setup?

The initial setup was easy but it does require focus. You have to have experience with IBM Spectrum Protect to deploy. However, if you do have the experience, it is easy.

What's my experience with pricing, setup cost, and licensing?

The price of IBM Spectrum Protect is a bit higher than other products.

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
reviewer1207044 - PeerSpot reviewer
Sr Systems engineer at a energy/utilities company with 10,001+ employees
Real User
Fast, stable, and scalable
Pros and Cons
  • "Technical support is okay. We have not had many issues with them."
  • "They should introduce more features for virtualization platforms and backing up IBMs. Backup speeds should also be improved."

What is our primary use case?

Our primary use case for IBM Spectrum Protect is backup. 

What is most valuable?

The IBM Spectrum Protect feature I find the most valuable is how fast it is. 

What needs improvement?

They should introduce more features for virtualization platforms and backing up IBMs. Backup speeds should also be improved. 

For how long have I used the solution?

I have been using this solution for about a decade. 

What do I think about the stability of the solution?

IBM Spectrum Protect is stable. 

What do I think about the scalability of the solution?

IBM Spectrum Protect is scalable. 

How are customer service and technical support?

Technical support is okay. We have not had many issues with them. 

How was the initial setup?

The initial setup at a new sight is straightforward. It takes about a week. 

What's my experience with pricing, setup cost, and licensing?

IBM Spectrum Protect is expensive. 

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Backup Administrator at a insurance company with 5,001-10,000 employees
Real User
Good GUI with very good performance and an easy initial setup
Pros and Cons
  • "In general, the solution is quite user-friendly. The GUI is very nice."
  • "There needs to be a bit more automation."

What is our primary use case?

We primarily use the solution in order to back up VMware, Hyper V, SQL, and Oracle. We also do Linux, AIX, and solutions that Cisco has as well.

We also do voice logging.

What is most valuable?

The solution has excellent performance overall. 

The product's initial setup is pretty straightforward. They offer good documentation that helps with the process.

The stability of the solution is very good.

In general, the solution is quite user-friendly. The GUI is very nice.

What needs improvement?

The solution requires organizations to purchase an extra license to go to the cloud. I've got a limitation of going to the cloud. I don't want to pay more. It gets expensive.

There needs to be a bit more automation.

For how long have I used the solution?

We've been using the solution for the last five years or so. It's been a while at this point.

What do I think about the stability of the solution?

The solution is quite stable. We're actually in the process of doing a POC for a sister company to make sure the stability holds and it's doing very well. There aren't bugs or glitches. It doesn't crash or freeze. It's good.

What do I think about the scalability of the solution?

We had to look at the scalability as we wanted to expand. You need to purchases extra licenses if you want to expand. 

How are customer service and technical support?

I'd rate the technical support at a nine out of ten. Every time they change some aspect of the product, we need to call them to get clarity and they are always very helpful. We're extremely satisfied with the level of support they provide to our organiztion.

How was the initial setup?

The initial setup is not complex. It's pretty straightforward overall. They have very helpful documentation and assistance from the engineers. It's a smooth process. A company shouldn't have any issues with the implementation.

What about the implementation team?

The solution does have engineers that can help with the initial setup.

What's my experience with pricing, setup cost, and licensing?

The solution can get pretty expensive. They also charge an extra license if you would like to go to the cloud.

The solution charges companies a licensing fee on a yearly basis on the front-end. You pay at the beginning of the year.

What other advice do I have?

We are customers and end-users.

Our contract is coming to an end and the way that the budget is going, we've decided that we going with peer storage at this stage. We're going to change the way we are doing things, both on-premises and in the cloud.

Whether this solution makes sense for a company depends on their environment and their overall goals.

I'd rate the solution at an eight out of ten. We were mostly happy with the product, however, there were some limitations around the licensing that's making us rethink our commitment to it.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1469109 - PeerSpot reviewer
IT Infrastructure Engineer at a financial services firm with 1,001-5,000 employees
Reseller
Good functionality and perfect for medium and big companies, but needs better pricing and support
Pros and Cons
  • "It is good in terms of functionality. My clients are very satisfied with this solution."
  • "Its price can be better. It is very expensive. Its interface is very old and not user friendly. They can improve its interface. Their support can also be better. My clients are not very satisfied with the support because they are not really quick."

What is our primary use case?

We implement this product for our clients and customers. We configure this solution for the requirement of the customers. 

We have hybrid deployments. It is deployed in the cloud and on-premises, and we are using the latest version.

What is most valuable?

It is good in terms of functionality. My clients are very satisfied with this solution.

What needs improvement?

Its price can be better. It is very expensive. 

Its interface is very old and not user friendly. They can improve its interface.

Their support can also be better. My clients are not very satisfied with the support because they are not really quick. 

For how long have I used the solution?

I have been using IBM Spectrum Protect for three years.

What do I think about the stability of the solution?

It has good stability.

What do I think about the scalability of the solution?

It has medium scalability. Most of our clients are medium-sized companies.

How are customer service and technical support?

My clients are not very satisfied with the support because they are not really quick. Sometimes, you get good support, and sometimes, you don't.

How was the initial setup?

It has medium complexity. We have a lot of experience in implementing this solution, and that's why it is easy for us, but the other partners of IBM say that it is not easy to set up.

The deployment duration depends on the clients and their setup. Generally, it takes one to two months.

What's my experience with pricing, setup cost, and licensing?

It is really expensive. Its price is not good for Latin America. Its price is good for the United States or Europe.

What other advice do I have?

I would recommend this solution to others. It is a perfect solution for medium and big companies, but it is not a good solution for a small company because of its scalability, support, and prices. It is perfect for bigger industries and banks and financial institutions.

I would rate IBM Spectrum Protect a seven out of ten. It is a good solution, but it is expensive.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
PeerSpot user
IT Infrastructure Analyst at a computer software company with 51-200 employees
Real User
Incremental Forever backup optimizes our costs of media and storage
Pros and Cons
  • "We optimize our costs of media and storage use, thanks to the Incremental Forever backup. The TDP software provides us many ways to protect our data, so we don't need to use monstrous scripts for doing backups now."
  • "I love the TDP for VMware because of the web interface and the possibilities provided by this tool. It's amazing."
  • "The Hyper-V and SQL Server backup could be improved. In the 2016 version there was a significant improvement, but I think IBM has a big challenge with these technologies."

What is our primary use case?

My first use case was a big company with 16 subsidiaries. We implemented the TSM Server, v6.1, with Exchange, VMware, Oracle, File System backup, and DRM. Today, this company uses IBM Spectrum Protect 8.1 with all items mentioned plus cloud backup with cloud containers. It's about seven years of partnership.

How has it helped my organization?

With IBM Spectrum Protect, we optimize our costs of media and storage use, thanks to the Incremental Forever backup. The TDP software provides us many ways to protect our data, so we don't need to use monstrous scripts for doing backups now. My life is easier and the environment administration is simple.

What is most valuable?

All features help me meet my requirements, but I love the TDP for VMware because of the web interface and the possibilities provided by this tool. It's amazing.

What needs improvement?

In my opinion, the Hyper-V and SQL Server backup could be improved. In the 2016 version there was a significant improvement, but I think IBM has a big challenge with these technologies.

For how long have I used the solution?

More than five years.

Which solution did I use previously and why did I switch?

In some small clients, we worked with Veritas Backup Exec, but just for small environments as a low cost option.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Solutiond548 - PeerSpot reviewer
Solutions Architect at Key Information Systems
MSP
It scales significantly higher than anything else
Pros and Cons
  • "The software-defined ability to do data reduction through deduplication and compression, as well as being able to replicate data to a cloud container."
  • "Data reduction definitely reduces costs, not only software costs, but from the infrastructure needed."
  • "A lot of my customers always ask for legal holds, especially on email."
  • "It could use single store. The ability to mark an archive from my backup for long-term retention."

What is our primary use case?

The primary use case for Spectrum Protect is as an enterprise back-end for companies' top database products, email, VMware, etc. We use it internally and promote that to our customers. It performs extremely well.

Our infrastructure is on-premise. 

When I help architect our customer solutions, we are primarily recommending flash for the catalog of the database, then a NL-SAS big storage bowl. We do have some tape, but we recommend going into the container bowl and replicating to a second site, whether that be a cloud container or a customer's on-premise at a second site.

I architect solutions. One of my biggest customers is managing three Spectrum Protect environments, two large footprints, and one medium footprint. Currently, they are doing two-site replication. They are experimenting with cloud containers (just in the early stages).

How has it helped my organization?

Data reduction definitely reduces costs, not only software costs, but from the infrastructure needed. Then, the ability to replicate second copy to cloud helps reduce their infrastructure and management costs (for that infrastructure) by being able to send encrypted, secure information over the internet.

What is most valuable?

The software-defined ability to do data reduction through deduplication and compression, as well as being able to replicate data to a cloud container.

What needs improvement?

Single store: The ability to mark an archive from my backup for long-term retention.

A lot of my customers always ask for legal holds, especially on email.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

It is definitely a very robust solution. The biggest thing is follow the blueprints. IBM has done a great job documenting what the blueprints are. If you pay attention to those and follow them, you will avoid a lot of pitfalls.

What do I think about the scalability of the solution?

The blueprints are awesome. From everything that I have see out there from competitors' products, Spectrum Protect scales significantly higher than anything else that I have seen.

Spectrum Protect will meet our customers' growth plans.

How is customer service and technical support?

Technical support will always be a challenge. The biggest thing is you have to be very clear in defining what your needs and urgencies are. Though, they have gotten a lot better over time.

How was the initial setup?

Our team was involved in the initial setup, and it was fairly complex.

Which other solutions did I evaluate?

The main competitors usually evaluated: EMC and Commvault

What other advice do I have?

I would recommend Spectrum Protect.

Most important criteria for my customers when selecting a vendor: An enterprise backup solution which could cover multiple Clients, environments, and databases.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
Buyer's Guide
Download our free IBM Spectrum Protect Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2025
Product Categories
Backup and Recovery
Buyer's Guide
Download our free IBM Spectrum Protect Report and get advice and tips from experienced pros sharing their opinions.