Overall the solution is fairly complete.
Solutions Architect at Net Place
Feature complete, scalable, and high availability
Pros and Cons
- "The installation process could be simplified."
What is most valuable?
What needs improvement?
The installation process could be simplified. However, the tool is comprehensive and if the installation is too easy, then the tool itself will be too simple as well. I do not see any pain points. The only issue I see is the pricing, it is expensive.
For how long have I used the solution?
We have been using the solution with the last 12 months.
What do I think about the stability of the solution?
It is a really capable tool. It is the best solutions on the market regarding recovering and the way it functions.
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IBM Spectrum Protect
January 2025
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What do I think about the scalability of the solution?
The scalability is really good. It is very capable, it has high availability, multiple backup servers, many posts, and workloads.
How was the initial setup?
The installation is complex. It is a comprehensive solution as IBM has evolved from the TSM and Tivoli Storage Manager. It has multiple integrators, allowing it to communicate with most of the kinds of workloads. It is not easy to deploy.
What about the implementation team?
We usually had three people doing the deployment. The solution uses multiple integrators, for example, they integrated with Oracle, SAP HANA, Microsoft, and Bare Metal. You will normally need one senior deployer, and a senior analyst to deploy it. If the individual that is going to do the deployment is a high-level senior person, he can do it by himself depending on experience. If there is not a senior person, you are going to need more than one to assist.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive.
What other advice do I have?
The solution is capable of connecting to the cloud, public or private, but we are currently using it on-premises on this particular project.
I rate IBM Spectrum Protect a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Solutions Architect with 51-200 employees
Very easy to configure agents or VM backup and restore
Pros and Cons
- "All other products contain the same features, but when I'm backing up an IBM Power server I feel more comfortable with IBM Spectrum Protect because it's the same vendor."
- "The solution is not complex, it's very easy to configure agents or VM backup and restore. Upgrades from one version to another are very fast and the product is very stable."
- "Perhaps if they could add replication to a second site or third site from the same console, that would be helpful. Currently, we have to connect to another console."
What is our primary use case?
We use it for physical and virtual servers, especially when we are talking about IBM Power architecture.
What is most valuable?
- Deduplication
- Compression
But really, today, all features are available from all vendors. We can ensure incremental backups, full backups, differential backups. These are not specific to IBM. All other products contain the same features. But when I'm backing up a Power server, I feel more comfortable with IBM Spectrum Protect because it's the same vendor.
The solution is not complex, it's very easy to configure agents or VM backup and restore. Upgrades from one version to another are very fast and the product is very stable.
What needs improvement?
I really haven't noticed that something is missing. There is a central console for all backups and restores. Perhaps if they could add replication to a second site or third site from the same console, that would be helpful. Currently, we have to connect to another console.
What do I think about the stability of the solution?
I'm very comfortable with it. I see that the product is very stable. It's a good product.
What do I think about the scalability of the solution?
It's very scalable. We can start the product with 10 machines and we can manage more than 1000 machines. There are no limitations with respect to adding agents. The only thing we need is the addition of some resources for the backup server. For example, we can start with a backup server with 16 gigabits of memory and when we add many jobs and many agents to the backup, we have to add some resource tools to the backup server.
How are customer service and technical support?
Technical support is very good. When we submit a ticket, it will be resolved in a short timeframe. I believe the technical support is managed today by Watson, although I'm not sure. Watson for IBM Support Center is a machine but today it's the best support of all vendors we interact with. It's better than other vendors because we communicate with the machine and, from the database, it resolves all tickets in a short time.
Which solution did I use previously and why did I switch?
In this case, we received recommendations, a short-list. IBM was on that list. We went with IBM because we have many IBM Power servers. There are some work loads for PowerVM and IBM knows the architecture of PowerVM better.
How was the initial setup?
Initial setup is very easy. If there are updates, there are recommended actions.
What's my experience with pricing, setup cost, and licensing?
There may be an advantage to going with IBM in terms of pricing. They have a pay-as-you-grow policy, so there is no need to take one license for the entire datacenter. You can start with small licenses and then grow, and pay, as you use more.
Which other solutions did I evaluate?
EMC and one other.
What other advice do I have?
I rate it a nine out of 10. It's a good product, simple to use, simple to configure, and we get very good technical support.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
IBM Spectrum Protect
January 2025
Learn what your peers think about IBM Spectrum Protect. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
IBM Product & Technical Sales Specialist at a tech services company with 501-1,000 employees
Seamlessly integrated with other IBM offerings and has strong stability
Pros and Cons
- "The most valuable features are the stability and also how it's seamlessly integrated with other IBM offerings."
- "This product comes up against other products available that are marketed better but the other products that it's in competition with are a single product and this is one of IBM products. If it could be marketed as more for competitors I think that's where it comes short."
What is our primary use case?
Our primary use cases are for data protection and data backup.
What is most valuable?
The most valuable features are the stability and also how it's seamlessly integrated with other IBM offerings.
What needs improvement?
Their marketing needs improvement. I don't think it's market correct.
This product comes up against other products available that are marketed better but the other products that it's in competition with are a single product and this is one of IBM products. If it could be marketed as more for competitors I think that's where it comes short.
There are massive choices when it comes to data backup, in terms of products. VMware is known on the market, for example. But VMware only can market that. IBM on the other hand has 20,000 products and the Spectrum Protect does not get the same presence in the market, because of the vastness of the organization. But a competitor, VMware, only has to market that product offering that they have because that's all they have. IBM has to market their solution better.
For how long have I used the solution?
I have been using IBM Spectrum Protect for five years.
What do I think about the stability of the solution?
It's very stable.
What do I think about the scalability of the solution?
It's highly scalable.
How are customer service and technical support?
Their support is excellent.
How was the initial setup?
The initial setup was complex.
What other advice do I have?
The capability of the product now has been remarketed in IBM. So IBM Spectrum Protect is part of the Spectrum Suite. If you've got time, look at that. There are about 17 software-defined products that all interlink with each other. You'll get maximum usage out of the Spectrum Suite. I would recommend it.
The Spectrum that we know now was the old IBM Tivoli Storage Manager. Check up on Utility Storage Manager. IBM repackaged it as part of their fully software-defined offering. And one of the Spectrum Suite products is Spectrum Protect.
I would rate IBM Spectrum Protect an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Lead Data Protection Analyst at a legal firm with 1,001-5,000 employees
Traditional archiving is the most valuable feature.
Pros and Cons
- "Traditional archiving. One of our revenue streams involves maintaining archives of our customers' data for very long periods of time."
- "The GUI has long been a problem for TSM/Spectrum Protect."
How has it helped my organization?
The archiving ability of Spectrum Protect is second to none. Our company archives millions of files and Spectrum Protect has been the only product we found that can handle the workload, let alone handle it in the time frame that we require.
What is most valuable?
Traditional archiving. One of our revenue streams involves maintaining archives of our customers' data for very long periods of time. Spectrum Protect has proven to be the most effective solution given our requirements.
What needs improvement?
The GUI has long been a problem for TSM/Spectrum Protect. IBM has improved it a great deal, but until you can do any administrative task necessary, it will always be its weakest point.
What do I think about the stability of the solution?
Stability is one of its strongest advantages. It’s not the easiest product to configure, but once it is set up, it rarely has issues.
What do I think about the scalability of the solution?
Scalability for Spectrum Protect has been another strong point for it. When I took over the team, we had just three instances in production. As we have expanded worldwide, we have grown to more 14 instances. Scalability has not been an issue as we have grown.
How are customer service and technical support?
I think this has a lot to do with the level of support you purchase as well as the level of expertise of the administrator. If you are new to the product, their support is fair. If you are experienced and are experiencing a serious issue, their support can be very lacking and tends to be quite slow to respond.
Which solution did I use previously and why did I switch?
We have used Backup Exec and Commvault in our environment in the past. Backup Exec did not scale well as the company grew. Commvault was not scaling as well and could not meet our archiving needs.
How was the initial setup?
Installation of the product is much more simplified than in the past. Configuring the server itself is not something I would recommend for an inexperienced administrator to try and do on his own.
What's my experience with pricing, setup cost, and licensing?
Licensing can be either complicated or simple depending on what type of licensing you wish to use and what works best for your environment. Capacity based licensing is pretty straightforward. IBM provides tools to help evaluate how much capacity you are using. PVU licensing is more complex and generally is going to be more expensive unless you have massive amounts of data coming from just a few locations.
Which other solutions did I evaluate?
I have evaluated NetBackup, Commvault, Backup Exec, Legato, Avamar, and Rubrik.
What other advice do I have?
Have a good understanding of what data you need to back up, how long and under what conditions it need to be retained, and how you can best organize it. This will help greatly when it comes time to configure storage pools, domains, polices, and copy groups.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
True.
Very flexible solution.
You can refine which databases to backup or which to not protect.
You can enable snapshot on the databases, and perform progressive block level incremental forever on databases using ("LIGTAS") DB Protection www.ligtas.org
Individual Contributor at a comms service provider with 10,001+ employees
A stable solution but difficult to install and use
Pros and Cons
- "IBM support is friendly, knowledgeable, and they always respond quickly. They've always been able to find the cause of my problem."
- "I think Spectrum Protect's interface is not so user-friendly, but the interface is not so friendly. Some of the functions are too complicated. I prefer a simpler solution."
What needs improvement?
I think Spectrum Protect's interface is not so user-friendly, but the interface is not so friendly. Some of the functions are too complicated. I prefer a simpler solution.
For how long have I used the solution?
I've been using IBM Spectrum Protect for about one and a half years.
What do I think about the stability of the solution?
IBM Spectrum Protect is stable.
How are customer service and support?
IBM support is friendly, knowledgeable, and they always respond quickly. They've always been able to find the cause of my problem.
How was the initial setup?
It's pretty hard to install IBM Spectrum Protect, and the whole procedure is not that simple. It takes maybe eight hours or a whole working day, and one person can handle the deployment. Right now, we have three or four users working with it, and there are one or two technical staff who take care of the maintenance.
What other advice do I have?
I rate IBM Spectrum Protect six out of 10. Maybe I would recommend it to others.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Service Director at scsi co.,ltd
Is stable and can be used in small, medium, and enterprise companies
Pros and Cons
- "It is a very stable product. The cost is similar to that of other enterprise solutions."
- "The main admin console from the UI cannot do anything in the product. It just allows us to maintain, maybe, 30% to 40%. For the rest, we have to use the command line."
What is most valuable?
It is a very stable product. The cost is similar to that of other enterprise solutions.
What needs improvement?
The main admin console from the UI cannot do anything in the product. It just allows us to maintain, maybe, 30% to 40%. For the rest, we have to use the command line. I think the management console could be improved.
The initial setup is very complex.
For how long have I used the solution?
I've been using this solution for more than twenty years.
What do I think about the stability of the solution?
IBM Spectrum Protect is very stable.
How are customer service and technical support?
The technical support is at a medium level; not bad and not good.
How was the initial setup?
The initial setup was very complex.
What's my experience with pricing, setup cost, and licensing?
When compared to the cost of other enterprise products, it seems to be in the same range. However, compared to the cost of non-enterprise products, it is really high.
What other advice do I have?
I would rate IBM Spectrum Protect at eight on a scale from one to ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Storage and Backup Consultant at a tech services company with 501-1,000 employees
The most valuable features are the diversity and flexibility of the application.
What is most valuable?
The diversity and flexibility of the application. No matter what the problem is, I can solve the problem any number of ways based on the customers’ requirements.
How has it helped my organization?
It scales.
What needs improvement?
In terms of room for improvement, I would like to see better interfaces.
I'm not allowed to talk about features I want to see in the future. I have an NDA with them. The things that I've asked for are already on record.
What do I think about the stability of the solution?
It's one of the most stable backup applications I've ever used.
What do I think about the scalability of the solution?
They continue to make enhancements that allow it to scale even larger and higher. They also added additional capabilities to the software that allow it to grow within the industry.
How are customer service and technical support?
We have used technical support and they are excellent.
Which solution did I use previously and why did I switch?
We used NetWorker.
How was the initial setup?
I was involved in the installation. I've set it up hundreds of times. It is a complex setup. You have to do your planning for your environment. Once you have the plan, the setup is easy. But the planning is the hardest piece.
Which other solutions did I evaluate?
We looked at NetBackup, Backup Exec, and there were a couple of other ones that we looked at.
What other advice do I have?
My advice is to hire me and I’ll install it for you. We knew it was time to invest in a new solution because backups are crucial for our environment.
When looking for a vendor, we look for service, scalability, and stability.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Can you elaborate on why you ended up going with IBM Spectrum Protect over NetBackup and Backup Exec?
Consulting Systems Engineer at a tech services company with 501-1,000 employees
Easy to use once trained but I'd recommend an expert to install and configure.
What is most valuable?
The valuable features for me are Disaster Recovery Manager, Replication and and File Device Class for ease of recovery.
How has it helped my organization?
I’m a consultant. I provide installation and technical support and help to customers. TSM provides ease of use for customers to recover from any type of data disaster.
What needs improvement?
Once the product is installed and configured correctly, it’s easy to use. But for the average user, the product is extremely difficult when compared to other products.
For how long have I used the solution?
15+ years
What was my experience with deployment of the solution?
I’ve been doing this for 15 years. Deployment and installation for me is fairly easy.
What do I think about the stability of the solution?
Unless run on Windows or an undersized machine, the product is fairly stable.
What do I think about the scalability of the solution?
This scales quite large.
How are customer service and technical support?
Customer Service:
Depends on the type of support the customer purchases. But overall IBM’s first line of support is pretty bad. Not very knowledgeable and take forever to return a call and ask for the same information over and over.
Technical Support:Poor at the first level.
Which solution did I use previously and why did I switch?
No other products used.
How was the initial setup?
The set up is complex unless you know the product.
What's my experience with pricing, setup cost, and licensing?
It usually takes a week of consulting to implement. That can cost 10-15k plus the cost of the product.
Which other solutions did I evaluate?
No other options have been considered.
What other advice do I have?
Hire an expert to install and configure it and get some training to make it run.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: January 2025
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Have you seen the SPFS solution?
SPFS is a filesystem for Spectrum Protect, making it possible to mount the storage pool data as a filesystem directly on the servers, and in that way protecting almost any data with Spectrum Protect.
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