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it_user672348 - PeerSpot reviewer
Chief Information Officer at a tech services company with 1,001-5,000 employees
Consultant
It incorporates data reduction during all stages of the backup process.

What is most valuable?

The most valuable feature is the breadth of what it can do in an environment for backup protection of data. It's very scalable. Customers can adopt a Spectrum Protect solution at an entry level.

As their environment grows, the solution will grow with it. They don't have to worry about purchasing additional vendor solutions to meet their backup and storage needs.

How has it helped my organization?

With a single solution, a customer can manage all their data from a backup protection perspective. I think, single-handedly, the way that it does their backup is quite unique. It incorporates data reduction during all stages of the backup process. Customers can manage more data without incurring additional licensing costs.

What needs improvement?

I would like to see IBM take the solution more into enabling customers to work with cloud solutions. While they are making great strides to do that today, I think there are some areas for growth required in that area.

In addition to the hypervisors, whether it's VMware or Hyper-V, there are still some areas that I would like to see continued. So to sum up: Handling with the cloud and the hypervisor.

What do I think about the stability of the solution?

It's a very stable solution. It's been around for a very long time. Because of all that length of time it's been in use, it has become a very, very stable product.

IBM does a great job of innovating and keeping the product current with their new roll-outs and new updates to the solution to meet the ever changing needs that customers are facing today in managing and protecting their data.

Buyer's Guide
IBM Spectrum Protect
January 2025
Learn what your peers think about IBM Spectrum Protect. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
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What do I think about the scalability of the solution?

It's really scalable. Great scalability.

How are customer service and support?

I personally have never used support, but we work with customers who do. We find that their support, on the average, is very good.

Which other solutions did I evaluate?

We look for stability when first considering solutions. IBM, overall, brings the greatest set of solutions that can tackle a customer's storage needs. This is not just from a data protection perspective, but through the whole lifecycle of managing their data. IBM has a full spectrum of solutions they can bring for customers' needs.

What other advice do I have?

I would definitely do the research. Part of that research should include the IBM Spectrum Protect solution.

One of the benefits they should always look at is the total cost of ownership of any solution. I think that's where Spectrum Protect really shines. You need to look past just the software costs.

There are also going to be hardware costs, training costs, and services involved with it. You'll find that with Spectrum Protect, the total cost of ownership of implementing and maintaining the solution is going to be less than other vendors.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user677721 - PeerSpot reviewer
it_user677721Information Technology Technician at a tech vendor with 51-200 employees
Real User

Green IT - consumes less energy
Block level incremental forever on databases
Incremental restore
Agentless installation

See www.ligtas.org

System Engineer with 10,001+ employees
Real User
The best Backup/Restore and Disaster Recovery software.

What is most valuable?

  1. Disaster Recovery module
  2. Incremental backup
  3. Flahcopy manager
  4. VTL support
  5. IBM Spectrum Protect Operation Center
  6. Deduplication
  7. Node replication

How has it helped my organization?

Using LTO6 technology you can store up to 10TB of compressed data.

Very good performance with Virtual Tape Library technology

What needs improvement?

Reporting via Operation Center.

For how long have I used the solution?

5 years.

What was my experience with deployment of the solution?

No problems.

What do I think about the stability of the solution?

No problems.

What do I think about the scalability of the solution?

No problems.

How are customer service and technical support?

Customer Service:

Excellent.

Technical Support:

Very good.

Which solution did I use previously and why did I switch?

No.

How was the initial setup?

A little bit complex.

What about the implementation team?

Through a vendor team and the level was not very high.

Which other solutions did I evaluate?

No.

What other advice do I have?

Go ahead because this solution is very good.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user677721 - PeerSpot reviewer
it_user677721Information Technology Technician at a tech vendor with 51-200 employees
Real User

Plus that it can protect almost any type of data.
MySQL, PostgreSQL, MongoDB...

Buyer's Guide
IBM Spectrum Protect
January 2025
Learn what your peers think about IBM Spectrum Protect. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
reviewer943956 - PeerSpot reviewer
Chief Manager HSSE at a energy/utilities company with 10,001+ employees
Real User
Versatile product undermined by poor-quality GUI and bad support
Pros and Cons
  • "I've had no problems with the stability of this solution."
  • "An area for improvement would be the ease of use - the GUI is not up to the mark compared to other products in the market."

What needs improvement?

An area for improvement would be the ease of use - the GUI is not up to the mark compared to other products in the market. IBM should also move on from the mainframe mindset and evolve so that configuration does not need to be done via the command line.

For how long have I used the solution?

I have been using this solution for eight to nine years.

What do I think about the stability of the solution?

I've had no problems with the stability of this solution.

How are customer service and support?

Technical support for this product is pathetic - whenever we tried to raise support, it took a long time, so we had to resolve the problems on our own, especially in the production environment. 

How was the initial setup?

The initial setup was complex due to the lack of a proper GUI.

What other advice do I have?

This product is very versatile. However, we have now switched to EMC NetWorker as it is much easier to use and does better with data domain. I would rate this solution as five out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer866136 - PeerSpot reviewer
Engineer at a tech services company with 1-10 employees
Real User
Provides us with the scalability and growth that we need
Pros and Cons
  • "It's very robust and has been on the market for a long time."
  • "The reporting could be better."

What is our primary use case?

We're working with different versions of this solution. We have different versions deployed for multiple clients. The latest version is 8.1.11. We have a mixture of legacy environments and new environments.

Our client's use cases are mainly to protect heterogeneous workloads, virtualized workloads, physical workloads, databases, SAP solutions, and ERP solutions. It's great for large, heterogeneous environments. Spectrum Protect has a lot of different agents and components that allow you to completely backup your entire environment.

I am a technical team leader for this solution. I have an implementation team who work side by side with me. From the customer-side, there is a team of roughly six people working with it. There are administrators, backup operators, and technical managers that work with us and this solution. In total, the organization has roughly 6,000 employees. It's a large organization by Colombian standards. 

How has it helped my organization?

IBM Spectrum Protect provides us with the scalability and growth that we need. It is suitable for very large environments. It's very robust and has been on the market for a long time.

Here's an example of how this solution has improved our client's organization: There is a customer in the banking sector here in Colombia — the private banking sector. They had two terabytes of information backed up daily, in incremental backups from a different number of file servers. Those file servers were being backed up daily. At the end of the month, the customer backed up the data completely. In short, they made a full backup of all the data  on a monthly basis. It was roughly 20 terabytes of data. To cope with this situation we implemented retention sets. Thanks to these retention sets, the customer doesn't need to back up that 20 terabytes of information monthly. They can just resort to the incremental backups that they made before, daily, to have a snapshot and an accurate picture of the end of the month. They only have to do another incremental backup for the last day of the month, and that's it; they have a complete, very robust picture for the monthly data. 

This has reduced our customers' backup time by a considerable amount. They have also reduced the amount of storage space needed as they are not repeating backups every month. The data is 90% the same, month to month, which has optimized both speed and storage capacity.

What is most valuable?

One of the more recent features that we value the most, being an influencer myself, there is feature we call retention sets. These retention sets are snapshots of previously backed-up data. This data no longer needs to be backed up again so there's no need to re-back up that information, to reinject that data. It allows us to offer, improve, and optimize the use of storage resources for our customers. We implemented this solution for a number of clients here in Colombia and throughout Latin America.

Also, Spectrum Protect has what is one of the greatest ecosystems of experts, users, forums and in general learning resources in the data protection realm.

What needs improvement?

The reporting could be better. There's not a complete solution for reporting; however, there is a solution that allows you to write SQL queries. This way, you can explore the databases with metadata and get the reports that you want. Still, that's not an out-of-the-box solution, it's just a tool that allows you to write queries as you need. There is a steep learning curve for that.

I would also love to see more agents and solutions devoted to backing up other workloads, especially in regard to non-traditional databases.

The licensing can be a pain to manage. There is a tool that can provide you with automated reports regarding how much licensing you're using, but sometimes it's not accurate. You need to contact an IBM representative in order to get the correct information. 

Traditionally, there has been a Spectrum Protect for Virtual Environments module that allows you to protect virtualized environments; however, it's not easy to use. It's very complex. In this case, my advice is to leverage Spectrum Protect Plus, which is the newest addition to the portfolio to back up both virtualized and modern workloads and works very well.


For how long have I used the solution?

I've been working with Spectrum Protect for the last 10 years.

What do I think about the stability of the solution?

I think that it's the most scalable solution in the market. That's the reason why the largest enterprises in Colombia use it. Speaking as an expert on these types of solutions, there is no other solution that can support the size of workloads, components, and servers required for very large environments. I don't think it's just a matter of scalability, but also performance, too.

How are customer service and technical support?

IBM technical support has been pretty good so far. We were given a technical point of contact for every inquiry that we had during the implementation process. My team has a lot of expertise now, but every now and again, we require some support from IBM. Their support has helped us get this solution working precisely as we need. Overall, regarding IBM Spectrum Protect, IBM support has been great. 

How was the initial setup?

The initial setup might be complex. There are a lot of different nuances that need to be taken into account; however, with the help from an experienced team, the product can be deployed seamlessly.

Years ago, it took us roughly three to four months to implement this solution — mainly due to the amount of maintenance and the number of components that also need to be deployed. Security concerns also need to be addressed and resolved from the client-side. All of this made it quite difficult.  Now that we leverage IBM Spectrum Protect blueprints that are available publicly, to reduce implementation time down to a couple of weeks, sometimes even a couple of days. This has allowed us to stay competitive in what is a very competitive market.

What's my experience with pricing, setup cost, and licensing?

Spectrum Protect Plus, a complementary solution to Spectrum Protect, comes bundles in some licensing schemes together with Spectrum Protect. This has allowed us to reach all sorts of customers. It allows our clients to get a hold of virtualization technology, including backup and recovery, and instant restore. These are features are needed in today's rapidly changing environments.

Which other solutions did I evaluate?

When Spectrum Protect is not suitable for a customer's environment, we always recommend backup replication solutions. Backup replication solutions are much easier to manage as they don't require a steep learning curve. Backup replication solutions are a great fit for small to medium-sized businesses, but for large corporations, large enterprises, or large companies, my choice is Spectrum Protect.

What other advice do I have?

My advice to potential users would be to follow the IBM Spectrum Protect blueprints. These documents are very valuable and informative. They'll provide you with a lot of needed advice. They'll also provide you with a forewarning regarding situations that can occur during the implementation process. Sometimes people completely skip over these blueprints and go ahead with the implementation — my take is: don't .

Make sure to leverage all of the new features that this product offers. For example, many people don't bother using the retention feature; however, this feature is great for reducing storage and also improves the backup speed regarding operations. Don't be intimidated by these features. Contact and experienced team that can help you out to get the most out of the solution.

Overall, on a scale from one to ten, I would give his solution a rating of eight — it's a proven solution.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
PeerSpot user
Sys Admin 4 at UC Davis Health System
Real User
Helpful scripting features, but the deduplication functionality needs improvement
Pros and Cons
  • "This solution has improved our organization through better file and database recovery."
  • "The deduplication must be perfect, and thus should be improved."

What is our primary use case?

Our primary use for this solution is Backup & Recovery.

We have worked with old fashioned tape media hierarchies, completely disk-based backup using Data Domain, and now a mixed tape and directory container pool environment.

How has it helped my organization?

This solution has improved our organization through better file and database recovery.

What is most valuable?

The most valuable features are scripting to control daily processing, scripting to integrate special client backups, and scripting to develop enhanced reporting (primarily using SQL).

What needs improvement?

The deduplication must be perfect, and thus should be improved. It costs us too much when we hit corruption in a backup and cannot recover.  

For how long have I used the solution?

More than twenty years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user866823 - PeerSpot reviewer
Solutions Architect at Etechservices
Reseller
Scalable beyond anything my customers ever aspire to
Pros and Cons
  • "It is scalable beyond anything my customers ever aspire to."
  • "It is more efficient than most traditional backup solutions."
  • "Getting technical support all the necessary diagnostic information is still very painful."

What is our primary use case?

Most of our customers use it for backup. It performs very well.

Most of my customers are still doing the traditional disk storage backed by primarily tape storage on on-premise infrastructure environments. A few are doing disk only, and that will probably continue to grow, but most of our customers use tape. For their use cases, they find it suits their needs.

We currently manage dozens of Spectrum Protect instances.

How has it helped my organization?

For most of our customers, it is more efficient than most traditional backup solutions. It can also scale from a very small environment to a very large, multiple-tenant environment.

What is most valuable?

The incremental forever backup, which makes it more efficient than any other solution that does not use this scheme.

What needs improvement?

Continue the incremental improvements that they have been doing all along. There is not any one big thing right now that my customers can think to do. 

The Spectral Protect Plus addresses the VM inside of things and is a huge improvement. This is the main thing everyone has been seeing.

What do I think about the stability of the solution?

It has always been very stable.

What do I think about the scalability of the solution?

It is scalable beyond anything my customers ever aspire to.

We expect the product to meet our growth needs.

How is customer service and technical support?

For the most part, once you get them the right information, technical support is very effective. Getting them all the necessary diagnostic information is still very painful.

How was the initial setup?

I do the initial setups of the solution. The initial setups are complex still. This is maybe the one weak point, getting it setup, but this is where I help.

Which other solutions did I evaluate?

Most of my customers are coming from old NetBackup type of environments. What I see a lot more now is Commvault, and these two being the other two main competitors.

What other advice do I have?

I would recommend Spectrum Protect.

Pay attention to the backup, because it does matter in terms of the efficiency and scalability of the solution. A lot of other approaches are not as effective.

Customers main criteria for choosing Spectrum Protect:

  • Efficiency
  • Scalability.
Disclosure: My company has a business relationship with this vendor other than being a customer: Business partner and reseller.
PeerSpot user
it_user866820 - PeerSpot reviewer
Assistant Engineer at a tech services company with 501-1,000 employees
MSP
It protects data with very little storage by doing incremental forever
Pros and Cons
  • "Scalability is pretty much unlimited."
  • "The amount of data that it protects with very little storage by doing incremental forever is one of its most valuable features."
  • "Anytime you are not very current and call in with an issue, it is hard to get it resolved. It will depend on how far back you go though."
  • "Customers have migrated off of it because of its lack of virtual environment functions."

What is our primary use case?

Spectrum Protect is a primary backup product that is used for physical and virtual servers in the open systems world.

One of our customers is using a cloud strategy, but it is on-prem cloud. So, it is cloud object storage.

Some of our customers are going to VTL (IBM and non-IBM). I have one customer who will be going to a Spectrum Scale environment for their backup. The Spectrum Scale environment is doing spinning disk, and they migrated off of a VTL product onto it. These are major two infrastructure environments that I have seen.

How has it helped my organization?

Most of my clients have been running Spectrum Protect for a long time, so they have been running it for years. If they have migrated off of it, they migrated off of it because of its lack of virtual environment functions.

What is most valuable?

  • The speed of backup
  • The amount of data that it protects with very little storage by doing incremental forever.

What do I think about the stability of the solution?

Its availability has been excellent.

What do I think about the scalability of the solution?

Scalability is pretty much unlimited.

One client with a distributing environment has 130 to 140 instances. Another client has probably somewhere between 10 to 15.

How is customer service and technical support?

I have not personally used technical support. The feedback from my clients has been pretty positive. 

I do have one customer who does not tend to stay current, and that causes issues. Anytime you are not very current and call in with an issue, it is hard to get it resolved. It will depend on how far back you go though.

How was the initial setup?

I was involved in a migration setup. When one of our customers was moving from a VTL to Spectrum scale for their target storage, we had to go through some migrations because we switched from VTL doing the replication to using Spectrum Protect for node replication, using compression, etc. It was pretty straightforward.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
it_user866118 - PeerSpot reviewer
System Administrator Manager at a healthcare company with 1,001-5,000 employees
Real User
Restores are quick and the data is always there
Pros and Cons
  • "Every time we go and try to get a file, we can get it. Restores are quick and the data is always there."
  • "We can use it with any storage for the back-end to save data."
  • "We would like to see capabilities of long-term archiving and more support for hardware platforms."

What is our primary use case?

We do have primary storage, which is a mix between IBM, EMC and Infinidat. We also use VMware and IBM Power servers. That is our infrastructure setup. We do not have a cloud strategy.

We have five instances of the Spectrum Protect.

How has it helped my organization?

We use it for our backups. That is our main use for it. So far, it has been quick to restore, and we have never had any issues. Every time we go and try to get a file, we can get it. Restores are quick and the data is always there.

What is most valuable?

  • It is very robust. 
  • It has been in the market for many years. 
  • We can use it with any storage for the back-end to save data. 
  • It supports tape, which is something that we like as a hospital.

What needs improvement?

We would like to see capabilities of long-term archiving and more support for hardware platforms.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

It is very stable. We have had it for over 15 years and never really had an issue.

What do I think about the scalability of the solution?

We are now looking at the new product. Before, it did not have a lot of options for Exchange, SharePoint, etc. With the new Spectrum Protect Plus, it seems like there will be more options and they are catching up with the market, and that is a good thing.

How are customer service and technical support?

The technical support seems good. Sometimes you get people who are not knowledgeable, but overall, it is good. You get the issues resolved.

Which solution did I use previously and why did I switch?

We were not previously using a different solution. We were looking for a solution which was robust, and the company behind it was a good, big company. We had other IBM solutions at the time, so we wanted to make sure that we stuck with the same organization. I had used a Spectrum Protect, which used to be called TSM, in other places before, and it was stable and robust. That is how we decided to go with it.

How was the initial setup?

The initial setup was not difficult at all; it was very straightforward. Even though Spectrum Protect is not the easiest to use, it was not a big deal to set it up.

What's my experience with pricing, setup cost, and licensing?

We will probably use it in the future since we have already invested in it, even though we are looking at other options. Financially, it makes sense to go with Spectrum Protect rather than changing to another platform.

Which other solutions did I evaluate?

A long time ago, we also evaluated Legato NetWorker (now EMC NetWorker).

What other advice do I have?

Right now, we are going to have to look at investing in a new solution because of the change that IBM is making to a Spectrum Protect Plus. Otherwise, we probably would not have looked at changing it from the legacy one.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
Download our free IBM Spectrum Protect Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2025
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Backup and Recovery
Buyer's Guide
Download our free IBM Spectrum Protect Report and get advice and tips from experienced pros sharing their opinions.