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SrSoluti174f - PeerSpot reviewer
Sr. Solution Engineer at a tech company with 10,001+ employees
Consultant
It saves you storage and improves performance
Pros and Cons
  • "It saves you a lot of storage."
  • "Our performance is better."
  • "They need to do a better job on Windows, because if you are running Windows, the scalability is more limited than AIX and Linux."
  • "I want to see better compression than what it currently does."

What is our primary use case?

Its primary use case is backup and recall for enterprises. 

We were looking for an enterprise solution, and we found Spectrum Protect. It is more enterprise backup and that is what you want.

I am managing two Spectrum Protect system plus one tests.

We are not using cloud storage currently, nor are we planning to in the future.

I am working to implement Spectrum Protect Plus

How has it helped my organization?

  • It saves you a lot of storage.
  • Our performance is better. 
  • Our product is running better than it was previously, which is huge.

My organization loves it, because they say it is one of the best product they have ever used.

What is most valuable?

  • Deduplication
  • Data compression
  • There are a lot more features that we can use versus the previous product.

What needs improvement?

I want to see better compression than what it currently does. I heard that 8.1.5 has better compression. 

There are more features, but I want test earlier, therefore we can do more bugging for the compression feature.

Buyer's Guide
IBM Spectrum Protect
December 2024
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For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

Stability is good. 

However, depending upon what feature you turn on, you might run into more problems, then it is not stable. For example, when we started with deduplication, it was not working correctly. I spent so many hours with IBM support and development. They were not able to figure out what was going on and why. It was really a nightmare. We spent more hours working this product issue than I spent with my family.

What do I think about the scalability of the solution?

Scalability is good. The product is so scalable and vast. 

They need to do a better job on Windows, because if you are running Windows, the scalability is more limited than AIX and Linux.

We plan to add on more Spectrum Protects in the future.

How are customer service and support?

The technical support is good. I prefer talking to the Level 2 support, because I feel that the Level 1 support sometimes wastes too much of my time.

Which solution did I use previously and why did I switch?

We needed a better enterprise backup because we were backing up OS-specific backup products with OS only. Thus, we had too many backup products for each OS separately. This was a nightmare to backup. Therefore, we decided to get an all-in-one backup.

How was the initial setup?

The initial setup was easy, but I did struggle with it with no training as I was new to the product. I did do a good job, though.

Which other solutions did I evaluate?

We also evaluated NetBackup.

What other advice do I have?

Most important criteria when selecting a vendor: 

  • OS compatibility
  • Scalability
  • Pricing, etc.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
it_user865527 - PeerSpot reviewer
Cloud Engineer at a financial services firm with 1,001-5,000 employees
Real User
The product helps us do data protection and restoration for DR. it has to be evolved to fit all new types of software requirements.
Pros and Cons
  • "The product helps us do data protection and restoration for disaster recovery (DR)."
  • "We would like to see cloud integration."
  • "The solution is evolving, so it has to be evolved to fit all new types of software requirements too."

What is our primary use case?

We have been using it for quite some time and see the product is developing into something that we have been asking for. Some of the functions the product used to lack have been included and are now useful.

We use the on-premise version. Our infrastructure consists of an operating system and a mainframe. The Spectrum product is more for the operating system, data productions, and our data center.

How has it helped my organization?

The product helps us do data protection and restoration for disaster recovery (DR).

What is most valuable?

Product features were previously not great, but they eventually evolved. There have been a lot of good improvement, so now the features are quite impressive.

What needs improvement?

We would like to see cloud integration.

The solution is evolving, so it has to be evolved to fit all new types of software requirements too.

What do I think about the stability of the solution?

Stability is very good.

What do I think about the scalability of the solution?

It use to scale to IBM systems only. Now, it scales to non-IBM systems or other industry servers, like Intel. So now, scalability is quite good.

We used silo our Spectrum Protect servers, but now we are consolidating them into fewer servers because they can handle more loads.

How is customer service and technical support?

Technical support is okay. We have IBM direct support, which has a team of resources for us to utilize.

How was the initial setup?

In the beginning, it was not an easy setup. Now, the product has developed to be quite flexible and easy in its setup with some lesser ticks.

Which other solutions did I evaluate?

We evaluated other data protection products like Veritas.

We chose IBM because we had IBM in-house. This was the main reason, and also because Spectrum Protect would integrate with the IBM products better.

What other advice do I have?

Most important criteria when selecting a vendor: 

  • Cost
  • Scalability
  • Product features.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
IBM Spectrum Protect
December 2024
Learn what your peers think about IBM Spectrum Protect. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
it_user866115 - PeerSpot reviewer
Director Storage Services at a manufacturing company with 10,001+ employees
Real User
We are very happy with the technical support. We have dedicate people working with us.
Pros and Cons
  • "We work very closely together with IBM using their Support Center, but we have a strong contact in their development teams, and we have dedicated people from IBM working with us."
  • "We need everything cloud. Strong support for cloud services. S3 connectivity, which is mandatory for us in the future along with this integration of Spectrum Copy Data Management or Spectrum Protect services together with these Spectrum Protect Plus functionalities, e.g., hardware, snapshots, and Copy Data Management. They should come together in one solution."

What is our primary use case?

Inside my company, we are using Spectrum Protect worldwide to back up all our server systems. We have it in use at our data centers and remote locations.

We have a cloud strategy. Our strategy now is to develop a solution for our customers to have a middleware also in place; a portal where we provide services independent if the site is internal on an external cloud. Therefore, we plan to give external cloud services to our customers.

We have a lot of IBM equipment, mainly in our SAP environment. We are using storage solutions: XIV storage solutions, all-flash solutions based on A9000, and using POWER System servers in S/4 HANA. We are now using ESS storage and power servers, and also using equipment from other companies, especially in the Intel world.

How has it helped my organization?

We have a long history using Spectrum Protect. We are working close together with IBM development to make solutions happen that we need and solve issues very fast.

What is most valuable?

  • The product is very stable.
  • Performance is mostly perfect.
  • We have been very satisfied with the product.

What needs improvement?

We need everything cloud. Strong support for cloud services. S3 connectivity, which is mandatory for us in the future along with this integration of Spectrum Copy Data Management or Spectrum Protect services together with these Spectrum Protect Plus functionalities, e.g., hardware, snapshots, and Copy Data Management. They should come together in one solution.

Coming from the last issue we had, the requirement was to have snapshots in place for our fast recovery of our SharePoint environment. With the original Spectrum Protect, this was not possible. After IBM provided the product, Copy Data Management and now spectrum protect provide a solution resolving this issue to have a fast recovery in place. That was the main issue with Spectrum Protect.

We have been waiting for solutions for approximately one year.

For how long have I used the solution?

More than five years.

What do I think about the scalability of the solution?

Scalability is a given because we have solutions for our data centers, mainly in the tape area, and tape drive-based solutions. We have disk-based solutions at remote sites. We are using containers and replication for central data centers. Therefore, scalability is given, and we are completely satisfied with it. Our group manages the infrastructure for the company.

We have maybe 500 remote locations, then we have six data centers with multiple solutions. Therefore, we have maybe 600 to 800 Spectrum Protect instances.

We always grow by an average of 30-35% per year. It is not always in new server systems. It is an increase in backup storage, but very often we have to add new Spectrum Protect systems, too. We feel the product can grow with us.

How is customer service and technical support?

We are very happy with the technical support. We work very closely together with IBM using their Support Center, but we have a strong contact in their development teams, and we have dedicated people from IBM working with us.

How was the initial setup?

I think the initial setup with IBM was easier for us because we have a strong relationship with them. We have a history of working together for about 15 to 18 years using Spectrum Protect.

What other advice do I have?

At the moment, we are using Spectrum Protect Plus. We already tested CDM for SharePoint though there were some issue with it, and we plan to go live with Spectrum Protect Plus at the end of May this year.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
reviewer1003773 - PeerSpot reviewer
Manager - IT Infrastructure at a financial services firm with 501-1,000 employees
Real User
Very easy to use and has a lot of improved features
Pros and Cons
  • "It's a very stable product, and we've never had any downtime with it."
  • "This solution is not mature in terms of disaster recovery and could be improved."

What is our primary use case?

The basic objective of this solution is data protection, whether it's at the virtualization layer, physical layer, or database layer. This is basically a whole data protection suite for entire enterprise workloads. It includes your VMware workloads and any physical workloads, bare-metal workloads, databases, and all this, email. This solution is being used for everything for data protection.

What is most valuable?

All the useful features are valuable actually. You can't ignore any one of them. We also use Spectrum Protect Plus actually, the other product, where you can integrate the VMware Hyper-V or any other solution for the backup, data protection, and using that one, you can protect all the databases also.

Spectrum Protect and Spectrum Protect Plus still have separate use cases. From the IBM side, these two products are running in parallel. But in the near future, they are combining the Spectrum Protect Plus. There will be no Spectrum Protect itself in the near future. But as both are currently separate, Spectrum Protect Plus is mostly for the virtualized workloads, whereas Spectrum Protect is for the bare metal and databases kind of thing.

What needs improvement?

This solution itself protects the data, but the solution itself should be recoverable quickly in case of disaster on the production side or something. So this solution is not mature in terms of disaster recovery and could be improved. The architecture of the solution needs more flexibility.

For how long have I used the solution?

I have been using the solution for seven years.

What do I think about the stability of the solution?

It's a very stable product, and we've never had any downtime with it.

What do I think about the scalability of the solution?

The solution is very good in terms of scalability. We are running almost a petabyte of data protection for our solution, so it's pretty stable. From a scalability point of view, it has plenty of options. The solution will work for any entry to mid-range customer.

How are customer service and support?

We used to have technical support from IBM and it's good. On a scale from one to ten, I would rate it eight or nine, because we get the solution to the problem immediately.

What's my experience with pricing, setup cost, and licensing?

The solution has a capacity-based licensing, front and back-end license. It's yearly with front-end capacity license or back-end capacity license per terabyte; customer's choice.

What other advice do I have?

This product itself has evolved quite a lot. Before it was quite difficult for the administrator, for the end-user, whoever has to manage the product. It was not user-friendly compared to all other data protection solutions. In the last three to four years, IBM has put a lot of R&D and effort into this solution. It's very easy to use, and it has a lot of improved features. Any normal administrator can handle this one now.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1299798 - PeerSpot reviewer
Network Administrator at a government with 51-200 employees
Real User
Good speed performance, but the interface should be more user-friendly
Pros and Cons
  • "The most valuable feature is the backup speed."
  • "The interface could be more user-friendly."

What is our primary use case?

We use this product to back up our VMs and files locally and then to the cloud.

What is most valuable?

The most valuable feature is the backup speed.

What needs improvement?

The interface could be more user-friendly.

In the future, I would like to see more features regarding file backup, as well as multiple cloud integration.

For how long have I used the solution?

We have been using IBM Spectrum Protect for about two years.

What do I think about the stability of the solution?

The stability is good.

What do I think about the scalability of the solution?

Spectrum Protect is used to back up our infrastructure on the backend and is not directly related to the number of people in the company.

Which solution did I use previously and why did I switch?

We are using both Veeam and Spectrum Protect.

How was the initial setup?

The initial setup was a little bit complex. Our deployment took a couple of months to complete.

What about the implementation team?

A consultant assisted us with our deployment.

What's my experience with pricing, setup cost, and licensing?

The licensing fees are between $8,000 and $10,000 per year.

What other advice do I have?

My advice for anybody who is considering this product is to implement the newest version, IBM Spectrum Protect Plus.

This is a good product, although it would be better if it were easier to use and manage.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user866148 - PeerSpot reviewer
Senior Systems Manager with 1,001-5,000 employees
Real User
Provides a full backup giving safety and peace of mind
Pros and Cons
  • "Everyone wants a full backup. It gives them safety and peace of mind, like an insurance policy for that rainy day when they may need to restore a system."
  • "We recently had a situation where we quickly got code, and the number of tapes exceeded the library capacity so we were waiting a while to change. We got a fix for this right away."
  • "Probably educating the virtual group who are not as used to the product. Most of our expertise is with AIX servers and virtual server backups."

What is our primary use case?

We have a lot of happy customers when we sorted our files. We had someone in admissions, and they have a file which everyone shares. There are users who have deleted or trashed files and will need to restore them, sometimes even overwrite it with a new one. They will need the old file from a particular date and the Spectrum Protect system lets you retrieve a specific date file, which leads to a lot of happy campers.

We have an on-premise infrastructure. We use Iron Mountain, then we have a tape library. We have tapes that go off-site, so we can restore for our disaster recovery solution if the premise goes down. Though, we have not had to use it yet.

The VMware/virtual people take more of the snapshots, though not too much with the main AIX boxes.

How has it helped my organization?

Recovering files which have been lost. You can't place a value on it. If someone loses a day's work, or they had this file that they had been keeping for years on end and now all of a sudden the data is gone, they can recover it with Spectrum Protect.

What is most valuable?

The backup feature. Everyone wants a full backup. It gives them safety and peace of mind, like an insurance policy for that rainy day when they may need to restore a system. It is not necessarily as good for migrating to a new release, then putting back a D-drive. However, for daily operations and disaster recovery, it is a big use case.

What needs improvement?

Probably educating the virtual group who are not as used to the product. Most of our expertise is with AIX servers and virtual server backups. I am doing more work these days with Identity and Oracle, why would I use the pump and dump on Oracle or would it be better if I am able to send it off-site using something like Spectrum?

What do I think about the stability of the solution?

It has been very reliable. 

The biggest issue is educating users. The compatibility if you put out a newer server can take backups from old Clients, but you want to keep Clients up-to-date. Some users are more proactive than others, so they won't all come and ask for the Client. It is a job that we should be educating users more about regarding when they should download it. With Spectrum Protect, you can push things from the hubs to the spokes and keep the Clients up-to-date.

What do I think about the scalability of the solution?

I have not seen any big issues. I sometimes handle the tape library, unloading and loading tapes. and it is very predictable. 

We recently had a situation where we quickly got code, and the number of tapes exceeded the library capacity so we were waiting a while to change. We got a fix for this right away.

We only have a couple servers, but loads of nodes and Clients (hundreds of them). We have some domains, active directories, backups, and shared drives. The shared drives are big. Since driving the recovery scenario, where someone deletes something off of their shared drive, it is not just that person's data but it's a whole department's data.

How is customer service and technical support?

The technical support has very good turnover for problem solving. They have been spot on as we received a response within a few days.

How was the initial setup?

The initial setup was straightforward. 

What other advice do I have?

Spectrum Protect would free up backup space that could be used from files in our databases to grow. It allows for growth of the database, so it is a good use case. However, I might use Oracle pump and dump because I am in test mode (and cheap), but if I were to put it into production, I would really have to use something like Spectrum to do that.

Main criteria for choosing Spectrum Protect: disaster recovery. It is something you seldom use, but it is big if it happens, so it is the security and insurance policy.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
it_user865551 - PeerSpot reviewer
Systems Engineer at a tech services company with 51-200 employees
Real User
Provides our customers with the comfort of having reliable enterprise data protection
Pros and Cons
  • "It provides our customers with the comfort of having reliable enterprise data protection."
  • "Scalability: Our customers are able to grow the product without having to buy additional hardware, so it is very scalable."
  • "It scales from very small to very large. It is easily the most scalable product out there."
  • "For Spectrum Protect Plus, I would like to see more enhanced reporting features and integration with Spectrum Protect."

What is our primary use case?

It is for enterprise backup and recovery. I support customers who use this product for their enterprise backup and recovery.

I have small customers with about 40 cartridge libraries, then I have others who have petabytes of data and using everything under the sun. This is another good feature of Spectrum Protect; it does it all.

I support a customer base of about 25 customers. So, I support probably 50 instances.

How has it helped my organization?

It provides our customers with the comfort of having reliable enterprise data protection. 

Some of the new advanced features are definitely more into cost savings, e.g., dedupe compression, so doing more with less.

What is most valuable?

Scalability: Our customers are able to grow the product without having to buy additional hardware, so it is very scalable.

What needs improvement?

For Spectrum Protect Plus, I would like to see more enhanced reporting features and integration with Spectrum Protect. 

In terms of Spectrum Protect, usually the IBM features are ahead of where the customers' demand is, so I generally do not even install the latest version for at least a year. Therefore, I think they are doing good with this product.

What do I think about the stability of the solution?

It really depends on the hardware that you are running it on. If you run it with the right resources, it can be up for years on end.

What do I think about the scalability of the solution?

It scales from very small to very large. It is easily the most scalable product out there.

How is customer service and technical support?

I use technical support quite often, calling in PMRs for customers. Support is really good, as I have never had to close a PMR with them having fixed the problem. Also, they are very responsive.

How was the initial setup?

The initial setup is pretty straightforward and easy to implement.

Which other solutions did I evaluate?

Customers will look at other vendors in the enterprise backup space: Commvault, NetBackup, Veeam, and other similar solutions.

Most of my customers have already been Spectrum Protect customers. Therefore they are happy with the product. The new implementations that I have done, they have generally chosen Spectrum Protect for its scalability and reliability.

What other advice do I have?

I would absolutely recommend Spectrum Protect.

It has a tried and true tested ability. It has been around for approximately 30 years. The roadmap is definitely aligned with where businesses are going, e.g., cloud support, virtual backup support, etc. In the eight years that I have been a business partner, I have lost one customer that switched off of the platform. This was not because they were unhappy with the product, but from an acquisition,

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
it_user672348 - PeerSpot reviewer
Chief Information Officer at a tech services company with 1,001-5,000 employees
Consultant
It incorporates data reduction during all stages of the backup process.

What is most valuable?

The most valuable feature is the breadth of what it can do in an environment for backup protection of data. It's very scalable. Customers can adopt a Spectrum Protect solution at an entry level.

As their environment grows, the solution will grow with it. They don't have to worry about purchasing additional vendor solutions to meet their backup and storage needs.

How has it helped my organization?

With a single solution, a customer can manage all their data from a backup protection perspective. I think, single-handedly, the way that it does their backup is quite unique. It incorporates data reduction during all stages of the backup process. Customers can manage more data without incurring additional licensing costs.

What needs improvement?

I would like to see IBM take the solution more into enabling customers to work with cloud solutions. While they are making great strides to do that today, I think there are some areas for growth required in that area.

In addition to the hypervisors, whether it's VMware or Hyper-V, there are still some areas that I would like to see continued. So to sum up: Handling with the cloud and the hypervisor.

What do I think about the stability of the solution?

It's a very stable solution. It's been around for a very long time. Because of all that length of time it's been in use, it has become a very, very stable product.

IBM does a great job of innovating and keeping the product current with their new roll-outs and new updates to the solution to meet the ever changing needs that customers are facing today in managing and protecting their data.

What do I think about the scalability of the solution?

It's really scalable. Great scalability.

How is customer service and technical support?

I personally have never used support, but we work with customers who do. We find that their support, on the average, is very good.

Which other solutions did I evaluate?

We look for stability when first considering solutions. IBM, overall, brings the greatest set of solutions that can tackle a customer's storage needs. This is not just from a data protection perspective, but through the whole lifecycle of managing their data. IBM has a full spectrum of solutions they can bring for customers' needs.

What other advice do I have?

I would definitely do the research. Part of that research should include the IBM Spectrum Protect solution.

One of the benefits they should always look at is the total cost of ownership of any solution. I think that's where Spectrum Protect really shines. You need to look past just the software costs.

There are also going to be hardware costs, training costs, and services involved with it. You'll find that with Spectrum Protect, the total cost of ownership of implementing and maintaining the solution is going to be less than other vendors.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user677721 - PeerSpot reviewer
it_user677721Information Technology Technician at a tech vendor with 51-200 employees
Real User

Green IT - consumes less energy
Block level incremental forever on databases
Incremental restore
Agentless installation

See www.ligtas.org

Buyer's Guide
Download our free IBM Spectrum Protect Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2024
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Backup and Recovery
Buyer's Guide
Download our free IBM Spectrum Protect Report and get advice and tips from experienced pros sharing their opinions.