IBM Spectrum Protect Reviews

I use it for the disaster recovery backup archive. It is performing very well.

Spectrum Protect is running under AIX on a Power system. We have a SAN volume controller in front of two generation three XIVs and two IBM tape libraries (all Fibre Channel attached). We have two sites. 

It protects our data. That is what it is there for.

We cannot live without it, since it gives us the confidence to move forward knowing our data is safe.

The most valuable features are reliability, capacity, and performance.

I'm sure there are some areas of improvement, because no product is perfect- but I can't think of any right now.

Regarding stability, it's been rock solid; very stable. I've never had a problem with it.

I've never had issues with scalability. It scales very well.

It has scaled with us over the last 25 years. We are a community college with about 40,000 students and roughly 5000 to 6000 employees. It is growing, though not as much right now. The economy is good, and we grow when the economy is bad. The exact opposite of everybody else!

Technical support is pretty good. It is doing fine, but you pay for it.

We have been using it for a long time. I don't know what we had before.

The setup was straightforward, but it is a complicated product. It was a lot more complex to set up so long ago. There were just a lot of moving parts with a lot of pieces to it.

For vendors, I want good technical support, but I also want honest sales people. I want somebody who is going to tell me the straight truth, and whether or not it's a product that I should buy. I don't want it similar to selling me a car or something. I want somebody who will be honest with me.

I would also like a product that scales and is reliable. It should be able to handle the amount of data that we backup every night. I go back to being reliable.

I would highly recommend it to anybody that would like to buy something like this.

If it fits them, I would say "Get it." It is not the right product for everybody. No product is for everybody. However, this is a very good product. If they have a need, like I did, then it is the right solution.

It allows us to backup and have the DBAs manage their own backups and our retention period. It reduces the work on our part while we get the backups completed.

It has to ability to backup DV2, Oracle, and Informix.

I'd like to see some benefits to help manage it. With a big installation, we don't have the performance characteristics that we maybe should have. We've come up with a cookie cutter approach, where you would just spit out the same thing time after time.

I would like to see something that maybe a beginner, or intermediate professional could do, in order to give me a set of tools to answer questions and spit out what I should have.

It doesn't integrate with storage pools, with a normal pool. I'd like to see that.

It's very stable. We've been having problems with keeping enough storage on the floor, but as far as the product goes, it's really no problem.

Scalability is fine, as long as you bring up the right server. We have some Linux servers that don't scale as well. Our AIX servers work much, much better. We're backing up about a petabyte a night.

Technical support is good, for the most part. It's rather difficult to get through to all the representatives before you hit Level-1 or Level-2. But they are very responsive nowadays, unlike in past years.

We were using TSM for about 30 years. We switched over to NetBackup for a while. We then switched back to TSM, primarily because NetBackup didn't support Linux on Z.

The installation is better. It's basically a push button thing. You set it up, start a script, and start answering questions. The graphical interface is a lot better than setting it up manually, because it will do everything for you. Now it does an automatic check to make sure that you have enough space and your authorization is there before actually doing the install. In this way, you don't get through an install, or partway through an install, and then fail.

Do your homework. See what you have on the floor, what your road map says you're going to do for databases, systems, and platforms. Get IBM to do some evaluations for you and come up with a better product, whether it ends up being IBM or something else.

When selecting a vendor, we look for stability of the product and support mostly. Nothing's perfect. They're always coming out with new things. Their container storage pools are better. It's basically a setup and forget it.

Primary use case is for data protection and data backup. I work with the following:

• On-premise solutions for customers.
• Building solutions for our managed service, which uses Spectrum Protect as a backup data protection for primarily DIAX Power Systems platform.
• Virtual workloads in our data center.

It performs great and is working wonderfully.

Our on-premise infrastructure is mostly spinning disk right now. Tape is on our plans towards the future. I have come to the conclusion that we need to make sure we add tape into the solution, because archive seems to be a big, important piece, especially since Spectrum Protect is moving as a product. Going forward, we will find it being more as a long-term retention repository than it used to be in the past.

We have two Spectrum Protect instances. We have work redundant ones in our managed solutions center that we offer for our solutions provider. For my on-premise work that I do as a consultant, I take care of instances on and off for various customers.

As managed solutions provider, it has been really useful because it scales bigger than a lot of other products. It allows us to consolidate costs on the back-end, making it somewhat more cost effective for us, while still being able to scale bigger for our larger customers that buy solutions from us.

The biggest thing is its enterprise-wide type of architecture. It supports a lot of different platforms. This is useful for us.

There is not much that they do not have already. 

Integration with some applications in the healthcare field could be added, as that is a big part of our business. I just recently learned that Spectrum Protect Plus has integration with Epic. They are planning on implementing it. It is on their road map, and that seems to be the right direction. 

IBM has a good direction, making sure they address the things that they discuss with us as a service provider, and looking to provide better products to our customers.

It is super stable. This is one of the reasons that we like it as a solutions product.

It is extremely scalable. This is why we like it, because a lot of other products require a more complicated deployment as the environments get bigger. 

Spectrum Protect keeps things rather simple, because as long as we build the core system, it can scale with the hardware, essentially. We use Power Systems for our servers. Therefore, it can scale massively, as well as the application. Thus, we keep our costs low.

The solution will definitely meet my customers' growth requirements. However, the challenge I have is that customers are becoming more homogeneous and need diversity less. This has worked more for us as we take on workload for them, but I have a lot of customers who used to need five or six different types of enterprise integration: workload, virtualization of different platforms, etc. However, this all seems to be getting more homogenized. Therefore, the need has been going down from what we have seen previously.

Most commonly, we call technical support for performance related issues, if we run into something which is a weird anomaly, we will call them up. 

They have recently added support tickets specifically engineered around performance. This has been very useful for us when we run into issues where customers are looking to try to squeeze a lot more horsepower out of older system.

The initial setup is a little more complex than some of the other solutions. The younger, backward products out there are much easier to implement. 

Generally speaking, it works well for me, as a person who sells my services. It is nice to be able to be able to set something up for a customer, and have it work directly the first time, because of the fact that I have the experience. 

Typically, the competitors have been EMC or Commvault. Those are the most common ones that we have run into. 

What is probably most interesting, more recently, customers have been having conversations with me around some of these newer backup applications which are more web scale architected, like how Spectrum Protect Plus is designed. This has been a different conversation, because the customers' focus is more about ease of use, and less about flexibility and scalability. Therefore, this has been a little bit of a shift, because they have simplified so much, and what they have is their infrastructure.

Customers' most important criteria when selecting a solution:

• Robustness
• Durability
• Flexibility with storage and the Client.

My primary use case is to back up our data to tape to outsource storage to protect us against any sort of cryptoware attack. We are using our DR recovery scenarios, basically for protection we are backing up to tape. We also back up the disk first. 

Our environment consists of two primary data centers with IBM storage in the thousands along with older and newer generations, and we have backed up everything to TS4500 already. We are still trying to move away from TS3500, but we are working on that. We have a mix of all sorts of databases and Exchange.

One of the recovery methods used to help troubleshoot all of our operations for contractors or the lower tiers, it meets that. Therefore, we are able to run it in an enterprise quite easily with one or two resources. All of the automatic tape deck functions are done well, too. We are able to connect two separate sites relatively easily without any problems. 

Once it is completed properly, it is low maintenance. Most of the functions do not require much deliberation. It is all the blueprints and technologies laid out, and it is straight forward.

The version that we had when I first started made it look really bad. We are talking about commands that should have run in two seconds, but instead took four to eight hours. Other components were sluggish. I noticed it as soon as our database improved. 

Because the database was slow, everything was very unresponsive. I did not know if I was doing anything wrong or if the system was not performing. With support, we were able to get up to a working version. 

Now, we are having issues with some of our underlying hardware. We require a lot of support, which has given us more scripts to get data out to the databases. In my 15 years experience of experience with backups, though not with Spectrum Protect, I could not get enough data out of the system to figure out what is going on. 

It is very scalable for my need, especially when you can just buy the hardware attachment. It is very fluid. To increase, as long as all the performance issues are taken into account, you can add as much you want. You can really scale it up in a lot of areas. The only issue I have with scalability is for the small offsite locations. You have about 50 different companies and you would never consider using Spectrum Protect in them. 

Our primary use centers are using Spectrum Protect instances. We run two Spectrum Protect instances.

We have spec'd out our build, and the cost of it can work quite easily today for our future needs.

I find the Level 1 and Level 2 support spend 80% of the time communicating the same information that I have already provided. 20% of those leads get a resolution. 

Because of our current case, I have had to open multiple cases and had some stagnant delays when answers did not fit the problem we had. It is normal in the industry to have to reach out to our customer rep to get proper support. 

It is not just for the IBM product, but it is on par at the top tier level. We receive the proper amount of attention once the proper communications are opened up with sales. On the lower tiers, I'm reasonably better off without creating communication with support.

I was not involved in the initial setup.

We used a third-party provider to set up the solution. The only problem is the speed of picking it up. There have been some sizing issues now, and we are dealing with those. Afterwards, we can move it forward.

We have been at our size for a few years. We are not really looking to battle the licensing costs, as this is our primary system.

I do not know who they evaluated.

I would not recommend Spectrum Protect at this point.

The whole product is for doing backups, and it's a reliable tool. Everything stored can be retrieved. We have databases and virtual data storing systems we are covering, but the vast majority is what the backup guys call unstructured data. So we do direct backups from various flavors of file service.

The business value comes from the capability to overcome data losses.

There's no single feature. It's the overall product, the reliability, and the ability to work at the scale we are working at. It's that incremental forever approach, which we definitely need for the amount of data we are handling. It's more a philosophy of product, but a certain feature.

The software is complex.

I've been using the solution for about 20 years.

It is definitely stable.

It's very scalable from the data and the client's perspective. The scalability on the process integration side is not equally advanced.

Once you overcome the first level of IBM tech support, they are great.

ISP by now is our "previous" solution. We successfully switched to Commvault Backup.

It's a complex software, so it's a complex task, especially at the large scale and the software is accordingly complex. You won't set up this software or any competitor within a few clicks. So it is complex, but it's adequately complex. And on the client side, it depends on the documentation given by the central IT on the server side.

It was not a software deployment, but it went along with a strategic shift here. When we introduced Spectrum Protect, we introduced centralized backup service. So it was very little a matter of software deployment, but very much a matter of mentality and processes.

We used our own team to deploy, and have two staff to maintain the solution.

My advice would be to start with a use case analysis and what you want to achieve to determine if Spectrum Protect is the best solution. There's no absolute ranking without looking at the use case scenarios.

We recently reviewed our use case analysis, and as a result, we switched to Commvault Backup.

We use the solution for backup since we have some AIX machines and a few Windows machines.

To be honest, there aren't many features in the solution. However, it is a very robust solution.

The solution is overly complicated in terms of architecture, especially compared to other tools in the market. So, IBM Spectrum Protect should try to declutter. Also, there are even some conflicts in the functionalities between IBM Spectrum and Spectrum Protect. That's my take on it compared to the competitors like Veeam.

In future product releases, the solution should be less complicated regarding architecture.

Also, they have to stop being dependent on anything, which is CLI. I am saying this even though I like CLI. So, they have to change. The problem is that the solution originates from IBM TSM, especially because they have not even updated it in the terminology. So, when I see the terminology, it does not communicate what has happened in the solution, especially in terms of if everything has developed or if they have to update and try to find a way of transitioning from the old terminology to the new terminology.

I have been using IBM Spectrum Protect for a year and a half. I am either using IBM Spectrum Protect Version 8.1.14 or IBM Spectrum Protect Version 8.1.15. My company has a partnership with IBM.

It is a stable solution. Stability-wise, I rate the solution a seven out of ten.

Four engineers in my company are using the solution. It is a really scalable solution. We can scale it up. Scalability-wise, I rate the solution an eight out of ten.

I am trying to categorize it as a workstation, backup software, or data center backup software because they are all different. If you categorize it as a workstation kind of backup software, then definitely it's not good in scalability terms. As we are trying to evaluate it as a data center, it becomes a different story and gets complicated.

I have contacted the solution's technical support. I rate the technical support a seven out of ten.

Neutral

I haven't previously used any other products. So, I didn't know that Veeam had AIX. A huge part of my problem is that my installation is based on AIX. It would be much easier if I had a Windows installation.

The solution's initial setup process wasn't easy. It's okay to have trouble installing the server. So you may have problems installing the clients. They have a lot of documentation, and I can tell that it requires an expert to install the client itself. Even for Windows applications, it was a hassle. There are complexities with the installation phase.

Regarding the time for deployment, it took me a long time just for you now because you have to start from the planning through deployment. The setup isn't simple or straightforward. They have one document, which makes sense compared to what's available in the market now. However, it is not easy to manage and can be a hassle. It took me weeks to deploy the solution.

The people required for the solution's maintenance depend if it is only on the basic operations, then one person is enough. A professional team ready to troubleshoot would make it a different story. Two qualified people would be more than enough.

It is an overpriced solution. I rate the pricing a four on a scale of one to ten, where one is not cost-effective, and ten is cost-effective.

Once IBM Spectrum Protect restarted, we couldn't figure out why that happened. The solution's operation center made the solution's GUI, or graphical user interface, really nice. The way the operation center started making it more engaging and trying to make it good is something that made it nice.

I would recommend the solution to my foes and enemies. Overall, I rate the solution a six out of ten.

IBM Spectrum Protect is used for the physical server databases.

I need two separate solutions for virtual and physical systems. I need IBM Spectrum Protect Plus for virtual systems and Spectrum Protect for physical systems and that's a pain. It would be an improvement if they were combined.

I have been using IBM Spectrum Protect for approximately 10 years.

IBM Spectrum Protect is highly reliable.

The scalability of IBM Spectrum Protect is good.

We are backing up approximately two petabytes of data using IBM Spectrum Protect.

I have contacted the support and my experience was good.

The initial setup of IBM Spectrum Protect is complex and the process took a few weeks.

IBM Spectrum Protect was implemented in-house. We have two people who deploy and maintain the solution.

With backup solutions, you never see a return on investment.

The price of IBM Spectrum Protect is expensive and there is only a standard licensing fee.

My advice to others is if they need a rock-solid solution this is a great solution. However, the problem is it is not future-proof because you never know where IBM aims to go.

I rate IBM Spectrum Protect an eight out of ten.

We are using it for backup and restoration. We also have agents for Oracle. Unfortunately, we are not using it for virtual restoration, like VMware. That part is controlled or set up inside the Veeam software.

We like IBM Spectrum's versioning capabilities. It lets us specify how many versions of a file we want to keep and for how long. Also, the archive component of the software helps us a lot. Let's say we have a department that needs 10 versions of one file that need to be kept for at least six months. So with IBM Spectrum, we can set rules that will respect what has been asked of us. For example, we can set it to save 15 versions, and if the file is deleted, we need to keep the last version for at least six months. 

We need better protection from ransomware or the ability to identify ways we can protect ourselves from ransomware. Having backups is one thing, but specifically, we need methods to recover if we have a ransomware attack. If we could find a way to detect and alert us if specific data has been encrypted (except the ones we choose), that would be a good selling point.

We've been using IBM Spectrum for the past 20 years or so.

HAProxy is highly stable.

HAProxy is scalable. There's nothing that we cannot do with it. The entire IT department has access to it, so that's upwards of 100 users.

IBM support is great. 

Twenty years ago, we had the file server, and we were using tapes. It was a local software. At one point, we switched to the Unix machine — the AIX machine — which could not support the same software. We had an IBM system, and IBM had a solution called ADSM, so we used that on the AIX machine. And since the product was good, we deployed it on Windows Server.

We've been using IBM Spectrum Protect for a long time, so we've acquired the experience over time to deploy it. Installing it would be straightforward for us because we know the product. However, it might take a week for someone new to the platform to get it up and running. We have four people responsible for maintenance, and they're mostly system admins. 

Price and storage are an issue no matter which software you are using. It depends on what our customers ask for. If they want the sky, they will have to pay for it. It all depends on what they need. How much it does cost. The pricing depends on what products you intend to. For example, it's one price if you are using an agent for Oracle, but the price is different if you are only using basic backup and restore. It could be $15 to $25 for one license. It's very complicated. Licensing is a pain.

I rate IBM Spectrum Protect eight out of 10. The advice I would give to prospective users is to take stock of the value of your data. Spectrum is like insurance. Ask yourself how much it will cost you to restore the whole thing and get it back online. A backup solution isn't just a cut and paste of one file. It's a data recovery setup. I recommend doing your homework. When you decide what you want to do, search for the product that will deliver it.