Kaspersky Endpoint Detection and Response Expert Reviews

We are users of this solution and I'm a system administrator and lead manager of the Kaspersky EDR solution in my company. 

In my opinion Kaspersky is the best product on the market. It's very easy to handle, user-friendly and they provide a lot of features that are difficult to find in other endpoint solutions.  Kaspersky provides great features and endpoint protection. 

The only problem we have with the solution is that DLP is not a part of it. It's particularly relevant for those working in financial markets, especially in Pakistan where it's deployed in banks. DLP would make EDR a complete package. The lack of DLP is the main reason that our company is moving away from Kaspersky EDR. 

I've been using this solution for five years. 

It's very stable and I haven't faced any issues.

The solution is very scalable. We have approximately 300 users in the company. 

We've had many interactions with technical support. We use the online Kaspersky company portal to raise tickets, and the staff are very knowledgeable technically and very professional. In so many ways, and so many queries I was in coordination with them directly. The email support is also very good. 

The initial setup is very simple and there were no issues with deployment. 

Kaspersky offers a very budget-friendly licensing model that is a complete package and is suitable for small, medium or enterprise organizations. McAfee, for example, has a much more costly license.

I've looked at other solutions including McAfee and most offer the same level of endpoint protection. Kaspersky provides additional features that other products don't have.

I'm very satisfied with this product overall and I rate it 10 out of 10. 

We primarily use the solution for security purposes, as an antivirus. It prevents threats to our business. Our aim is to make sure that our machines are protected at all times.

It's just running in the background. It doesn't bother us, and we don't even notice it is there.

It helps improve security in our organization. The protection on offer is good. 

The initial setup is straightforward. 

The solution could always be more secure. Every antivirus solution could be, as things are always dynamically changing. There is always a new risk on the horizon. 

I've used the solution for over three years. 

The solution is stable. It is reliable. There are no bugs or glitches. It doesn't crash or freeze. We haven't had any issues at all. 

I can't speak to the scalability of the product. It's not an aspect that I handle. 

We have about 1,000 people on the solution right now. 

We do not plan to increase usage. It depends on the number of employees that we have. If the number increases, then we usually increase usage since any machine that comes into our network must have an antivirus on it.

I've never dealt with support. I can't speak to how their services are. 

It is simple to set up and configure. We haven't had any issues with the process. it's not complex. 

I'm not sure how long it took to deploy.

There are three people in our organization that can deploy and maintain the product. 

We have enough people in terms of implementation and management as we have multiple sites that are managed by different people.

We tend to use the latest version of the solution in our organization. I can't speak to the exact version number. 

I would recommend the solution to others. I tested it on my personal computer before and found it worked fine. It's a reputable antivirus. I don't have a problem with it.

As a customer, I am satisfied. I'd rate it nine out of ten. 

Kaspersky Endpoint Detection and Response is used for detecting cyber attacks.

What I like best about Kaspersky Endpoint Detection and Response is that it can detect any cyber attack and that it's a reliable product in the cybersecurity space. My company has confidence in it as a product for detecting all cyber attacks. It's a reliable product.

An area for improvement in Kaspersky Endpoint Detection and Response is its technical support because currently, technical support is delayed.

My experience with Kaspersky Endpoint Detection and Response is three or four years, and I'm still working with it.

Kaspersky Endpoint Detection and Response is a stable product because I didn't see any issues when I was using it.

Kaspersky Endpoint Detection and Response can be scaled to other solutions, for example, we used an antivirus first, then expanded to EDR using the same console and same server for management, and in the future, we can top it up with a sandbox solution on the same console.

The technical support provided for Kaspersky Endpoint Detection and Response needs to be faster.

Setting up Kaspersky Endpoint Detection and Response is easy. You can deploy it from the server or the main console. How long the deployment of the tool would take would depend on the network traffic during deployment and on the endpoint quantity.

Pricing for Kaspersky Endpoint Detection and Response is so-so when you compare it with its competitors. Its pricing isn't cheap nor expensive.

I'm a product manager that handles Kaspersky Endpoint Detection and Response. My company is a distributor and reseller of the product in Thailand.

I don't remember the exact version number of Kaspersky Endpoint Detection and Response, but I'm using its latest version.

My rating for Kaspersky Endpoint Detection and Response is eight out of ten.

If I had the chance to speak to others, my advice would be to use Kaspersky Endpoint Detection and Response.

We primarily use the solution for endpoint protection. 

In the software that I use at Kaspersky, we have some options that we made to our client LiDAR for the block patching, and we can close the high chain. 

The endpoint protection can update the patching from this server directly to the client, and every employee. 

The performance for Kaspersky is good, and it's not impacted our client performance.

It offers good blocking capabilities.

The upper patching is excellent.

We have some problems with LiDAR. When we do the install, or reinstall the server console, or server endpoint protection, I don't know why we need to reinstall it. 

Even though we installed, or did a new install for the server endpoint protection features, we use some small PDO or some patching to upgrade it in the employee protection clients if that's in.

I need a local expert. I'm looking for more experts to be able to apply it to certain solutions that we understand already. In order to meet our requirements, we need more experts. 

There are some cases that take three days to deal with. It's too long.

I've used the solution for as long as I've been at the company - about one year. 

While the client is stable, for the console management, we have some problems with LiDAR. Sometimes, we installed it and had a problem and we need to reinstall it. In the last hour, the client can not do the configuration yet we need to add clients into the platform.

We don't find it to have enough space.

We have below 100 people on the solution.

Technical support is not too bad. I can say that it is in the middle of the road. They can be slow to respond.

Neutral

The initial setup is very straightforward. 

We used either an integrator or consultant. We had help from a third party and didn't handle the entire implementation ourselves. 

The pricing is good. I'd rate it four out of five in terms of affordability.

We did compare Kaspersky EDR with other software vendors.

I'm a customer and end-user.

I would rate the solution a seven out of ten. If we had more local expertise and better support, it would be better.

We use Kaspersky Endpoint Detection and Response for threat protection.

Kaspersky Endpoint Detection and Response has helped our company in many ways. Since we have been using this solution has have not had issues compared to other solutions we have used.

The most valuable features of Kaspersky Endpoint Detection and Response are all the features. The features have all helped us and most recently malware has been an issue in our company and malware protection has been effective. 

Kaspersky Endpoint Detection and Response should continue to improve its protection while adapting to the changing threat ecosystems. Having more advanced features would be a benefit.

I have been using Kaspersky Endpoint Detection and Response for approximately four years.

The stability of Kaspersky Endpoint Detection and Response is good.

Kaspersky Endpoint Detection and Response is scalable.

We have approximately 250 end-user accounts with ten servers using this solution. we have a combination of people using the solutions, such as IT specialists, business users, operation staff, marketing personnel, marketing team, compliance officers, finance, and general IT personnel.

Next year, we will look at the number of new users, and what's required for the company. The company is in the process of improving the business, opening more and more branches in Ireland. There are another 30 to 40 users to be added to the package in the future.

The support we are receiving from Kaspersky Endpoint Detection and Response has been very good.

We were previously using ESET Antivirus and we were having a lot of problems. Since we migrated to Kaspersky Endpoint Detection and Response we have been protected very well.

Kaspersky Endpoint Detection and Response has a simple setup. We deployed the solution in approximately one day.

We have a separate server receiving day-to-day, updates and patches. Then we have in Ireland, a branch network where it is connected. We have an agent server that is connected to the main server. From the main server, it pushes the day-to-day update to the particular agent server. From the agent server, it will push to the endpoint user devices.

We used a vendor support team of two people and our IT team of two for the implementation of the solution.

I have not quantified the ROI. However, I was using another solution previously with a potential for user data loss and now I do not experience this. We have been clean since we have been using Kaspersky Endpoint Detection and Response and in this sense, we have received a return on investment benefit.

There is an annual license to use Kaspersky Endpoint Detection and Response. The price overall is a bit expensive when compared to other solutions. There are not any additional fees other than the license.

I rate the price of Kaspersky Endpoint Detection and Response a three out of five.

We did evaluate other solutions before choosing Kaspersky Endpoint Detection and Response.

I would recommend others to use this solution.

I rate Kaspersky Endpoint Detection and Response an eight out of ten.

I cannot give a security solution a ten out of ten because the threat stage is always changing and the protection could fail at any time. There is always room for improvement.

We use the solution to monitor 200-300 equipment. 

Kaspersky Endpoint Detection and Response Expert offers centralized monitoring where we can monitor everything from a single point. I also like its security and network traffic features. 

Kaspersky Endpoint Detection and Response Expert needs to include a traffic interface. 

I have been working with the solution for eight years. 

Kaspersky Endpoint Detection and Response Expert is very stable. 

My company has 200 users for the product. I rate its scalability an eight out of ten. 

The tool's customer support is good. 

Kaspersky Endpoint Detection and Response Expert's installation was easy. 

I rate the product a ten out of ten. 

We use the solution for the new threat landscape since personal endpoints are not enough for protection. So customers are looking for, you know, endpoint detection and response. So they can centrally manage all endpoints and communicate data across every endpoint that they have on the network. So we have been using, like, the normal endpoint detection, endpoint protection. And after that, we deployed EDR and Azure for a few customers, which are kind of separate products. Actually, the experience was not that great in terms of the approach to EDR for Kaspersky because it wasn't one product. It's two different products that are working together. They kind of integrated, like, two products integrating with each other. But the performance and the administration become a headache for the administrators.

In terms of the protection itself, Kaspersky has been doing a great job. It's just the approach, the technology itself, performance, and impact on the systems it's protecting, that are more of a concern. The concern is significant, especially when compared to alternatives that are more lightweight and available on a cloud platform. So, the aforementioned areas should be considered for improvement.

I have been using Kaspersky Endpoint Detection and Response Expert for two years. My company is a reseller of Kaspersky. We have been working with Kaspersky for almost ten years now.

It is a stable solution.

It is a scalable solution. I recommend the solution for small to medium businesses since its deployment and management are complex and bigger enterprises could go for cloud-based or move towards the next-gen solutions rather than Kaspersky.

I am not happy with Kaspersky's support since basic support is very cool unless you pay for some advanced support, in which you get better responses and feedback from Kaspersky's team. In my opinion, right from the start, they should offer good support.

The solution's initial setup process was complex when considering that it's just to get in the integration right from the start .So, there have been some issues where we had to contact Kaspersky and have the engineers work it out for us. So, it could have been a much simpler way to do it. The deployment process took two weeks with the help of three to four engineers who normally handle such stuff.

Kaspersky helped us with the implementation part.

Kaspersky's pricing is very competitive when it comes to comparison with the other solutions.

Overall, I rate the solution a seven out of ten.

We primarily use the solution for security. We use it between businesses to protect endpoints.

The solution is very fast.

The EDR is quite helpful.

It is stable. The performance is good.

Overall, it works very well.

It's good for blocking threats.

Technical support is excellent.

It is scalable. 

The pricing is decent.

When I have the protection of my terminal or device, I don't have a problem. I haven't had any issues.

We'd like more integrations to be available in the future.

We've been using the solution for two months. 

The stability and performance are very good. There are no bugs or glitches, and it doesn't crash or freeze. It is very stable. 

The solution is quite stable. We have the advanced version, and there is a possibility to upgrade as necessary.

We have close to 100 people using the solution. We do not have plans to increase usage. We are a small enterprise. We'd only increase the usage if the number of resources increases.

We have used technical support. They are very reactive and experienced. 

We did use any other EDR solutions. We also have experience with Norton, for example. The experience was not positive.  

My understanding is that the solution is easy to set up. However, I did not participate in the setup. 

It took two days to deploy the solution. 

In terms of planning, we are looking to fully deploy it in the next two months.

We have about ten technical people that can handle deployment and maintenance tasks. We had two main people managing it, and others handled the systems and network. 

We did not need a consultant. We had an integrator handling the setup, and it was easy to deploy it. Typically, it can be handled by a technical team. 

We have a license that covers 100 people. We have a license that we pay yearly. We generally pay for two years at a time. 

The licenses are affordable. 

I'm an end-user. The solution is new to me. I'm not sure of the version number we are using.

I'd recommend the solution to others. We plan to integrate it with more things and help control more devices. We'll integrate it with our network assessment devices as well.

I'd rate the solution seven out of ten.