Kaspersky Endpoint Detection and Response Expert Reviews

We work with Kaspersky and two modalities: the Censi final and Censi license. Most of our clients work in financial areas and industry. Our regular enterprise business relies on these solutions.

Kaspersky is viable with ADR; the Endpoint Detection response feature and the BitLocker management feature are important. 

Additionally, almost all our clients use the Patch Management, vulnerability, and integration feature.

The Kaspersky console could be easier to navigate and generate reports from. We've got Stripe in the method of deployment, which makes it easier and requires lower integration from my team. Deployment with the console directly, without depending on other workers to deploy the agents, would be beneficial.

I have been using Kaspersky for eight years.

Stability issues are not complex due to the easy Quadrigia method in the console.

Scalability has passed with the equal court strike. It is very easy, and it is both calibrated and strong.

Kaspersky supports us; when we and the analyst with Kaspersky grade it, we are almost prepared to respond to our questions with my team.

Neutral

My team consists of five people. Our team is customer certified.

Kaspersky is one of the best, and we are working with it today. I have tested others for knowledge, but Kaspersky remains the best after testing. My English isn't perfect, but feel free to call me for other questions. 

Overall, the product rating is ten out of ten.

We use the product to monitor behaviors for endpoints to detect malware attacks and fraudulent activities.

The product has an easy-to-use EDR module based on signature-based antivirus detection. It is a complete software.

They could provide a source of visualization for the product. It needs to be easier to use for searches and activities. Additionally, they should work on an incident response module.

We have been using Kaspersky Endpoint Detection and Response Expert for three years.

I rate the product's stability an eight out of ten. It has more features than other EDR solutions.

The product has good scalability. We can size and schedule it as per requirements.

The initial setup process is straightforward. It takes two to three hours to work on configuration, installation, and implementation.

The product is worth the investment for small and medium businesses. Large enterprises can use it as an antivirus software rather than a complete EDR solution.

The product has a valuable pricing model. We need to purchase its monthly subscription.

The product is more advanced and scalable than other EDR solutions.

It is a nice EDR product. It works well for small and medium businesses than enterprises. I rate it a seven out of ten.

We use the solution to create a test scenario for detecting a potential threat in the network.

The solution's cybersecurity policies help us protect some extensions of the primary documents in case of a ransomware attack. Also, in case endpoint servers get compromised, it protects them. Thus, we can manage exclusive and essential extensions for systems using it.

The solution's most valuable feature is machine learning. It monitors the traffic and events to detect suspicious activity.

They should include XDR features in the solution. It would help us collect data metrics from different endpoints. Thus, we could identify the origin of the ransomware or malware attacks within the network. Also, they should include sandboxing features.

We have been using the solution for three years.

I rate the solution's stability an eight.

The solution's deployment process involves configuring the network and changing the active directory. The most challenging part here is opening specific ports and blocking or allowing certain services through firewall settings.

The solution's cost is reasonable compared to other vendors.

I suggest a cost versus-benefit analysis to others while looking for EDR and XDR solutions. Considering the advantages of Kaspersky, it offers patch and vulnerability management. It takes time to deploy initially. But once you deploy it correctly, you will get a lot of features. I rate it as an eight.

I enjoyed working in security, but I am a commercial manager at my company now. Our customers and my company don't have issues with the solution. It's very difficult to try to work in the web interface.

When working with Kaspersky Endpoint Detection and Response Expert, I feel secure with my confidential documents, especially when we open them in Excel. So, we feel secure with such capacity in the solution.

In my company, we do some evaluations, and when opening a document, it's like a sandbox tool that allows one to open and review a document. So, we feel very secure with Kaspersky Endpoint Detection and Response Expert.

More than a technical issue, it's more of a commercial issue that we have faced with the solution. Some of my clients told me something about the Russia and Ukraine conflict. Because Kaspersky is from Russia, my clients mentioned that it may have some problems in the future.

Speaking about the features I like to see in the solution, I would like to say that I use the solution's features as a user. I even don't know if the solution has certain features. I am uncertain whether the solution includes certain features like traffic monitoring or app usage tracking. We employ Power Automate applications on our mobile devices, which might explain the observed traffic or usage. However, I believe this knowledge is limited as I lack access to the manager console.

The solution does not offer much support to its users in Spanish, so I would like to see them offer more support in Spanish.

In the last six months, I have been certified on the user and commercial notifications on the web page of Kaspersky Endpoint Detection and Response Expert. Also, I don't remember the version of the solution I am using.

Stability-wise, I rate the solution a ten out of ten. We never had issues with Kaspersky. However, we have faced issues with Sophos. So, we are very happy with Kaspersky.

Scalability-wise, I rate the solution a ten out of ten. Since we sell the solution, we plan to increase the usage of Kaspersky Endpoint Detection and Response Expert. With an increased demand, we will have to buy more licenses.

We haven't had any issues in the last six months with Kaspersky. Only one time, I had raised a ticket with Kaspersky's support team, but it was for some administrative purpose.

We used to use Sophos previously in our company. But I feel that Kaspersky is easier and quicker to use.

Since the initial setup took a while, we changed our support engineer. With a new support engineer, we faced no problems with the deployment process. We sell not more than fifty solutions.

Also, the solution is deployed on the cloud.

The ROI is good since our clients are very confident with using Kaspersky Endpoint Detection and Response Expert.

Since we are partners with Kaspersky, it's very complicated to discuss its pricing structure.

Overall, I rate the solution a ten out of ten.

Our company uses the solution for endpoint detection. We started with the cloud service but our experience was not very positive so we moved to the on-premises solution. 

The detection engine running on endpoints works very well and provides a good protection level. We had several infection attempts but all were captured and blocked by the solution with no ransomware or malware running wild in our network.

The SD engine is very powerful and profound. 

The solution can integrate with external SIM solutions or external SOCs like CrowdStrike or Microsoft Defender.  

The interfacing for remote endpoints could be improved because it does not work very smoothly. 

It is not easy to follow the kill chain of a potential infection or malware. We would like to be able to roll back and analyze all the steps in the chain. 

The on-premises solution is not fully aligned with the web-based option that includes a feature-rich interface. For example, you can analyze better on the web console than with the on-premises management console. 

It is complex to implement remote endpoints for visitors who have devices that are outside the control of your network but are on-premises. The solution did not even offer this until recently but instead provided an additional solution for integrating the functionality. The solution needs to focus on providing a completely cloud-based solution like CrowdStrike, SentinelOne, and Microsoft Defender.

The solution still works on the old signature-based antivirus format but modern options like CrowdStrike, SentinelOne, and Microsoft Defender are behavioral analysis tools that are completely signature-less. The solution is losing customers because it has not reacted quickly enough to the modern format. 

I have been using the solution for three years. 

The solution is stable. We had a couple of issues with the SD engine failing which caused users to experience a lowering of endpoint service. 

The solution is a very mature product and not a new player like CrowdStrike. Features have been added on a rather old engine or structure that runs on 32 bits. 

If you have a 64-bit operating system like the newer Windows, you need an engine aligned with this architecture. 

We have 150 endpoints so have not reached a level where we need to scale up. The next level is at 500 or 1,000 endpoints. 

We are lucky to have direct access with Kaspersky. 

We opened tickets with support a couple of times and their reactiveness was fine but not first level. 

Neutral

I had prior experience with the solution so setup was easy because the management console has not changed much over the years. 

In general, the initial setup is a bit cumbersome. You can start easily but might need help creating different profiles, accessing old features, or realizing the solution's full potential. 

It is useful to have guidance from a business partner or the vendor directly. In our case, we were lucky to have support from the vendor. 

We worked with the vendor for our implementation. 

Ongoing maintenance is easily managed by two technicians. 

The solution is worth its cost so I rate pricing a ten out of ten. 

We did a comparison before provisioning the solution, but it was not profound. We needed to move from our prior solution due to regulatory issues and constraints so had to make a quick decision. 

We are currently evaluating other options, not from a technical point of view but because of the war. Companies in Ukraine have constraints that are forcing us to move from Russian software providers. 

I rate the solution a six out of ten. 

We use the solution for the new threat landscape since personal endpoints are not enough for protection. So customers are looking for, you know, endpoint detection and response. So they can centrally manage all endpoints and communicate data across every endpoint that they have on the network. So we have been using, like, the normal endpoint detection, endpoint protection. And after that, we deployed EDR and Azure for a few customers, which are kind of separate products. Actually, the experience was not that great in terms of the approach to EDR for Kaspersky because it wasn't one product. It's two different products that are working together. They kind of integrated, like, two products integrating with each other. But the performance and the administration become a headache for the administrators.

In terms of the protection itself, Kaspersky has been doing a great job. It's just the approach, the technology itself, performance, and impact on the systems it's protecting, that are more of a concern. The concern is significant, especially when compared to alternatives that are more lightweight and available on a cloud platform. So, the aforementioned areas should be considered for improvement.

I have been using Kaspersky Endpoint Detection and Response Expert for two years. My company is a reseller of Kaspersky. We have been working with Kaspersky for almost ten years now.

It is a stable solution.

It is a scalable solution. I recommend the solution for small to medium businesses since its deployment and management are complex and bigger enterprises could go for cloud-based or move towards the next-gen solutions rather than Kaspersky.

I am not happy with Kaspersky's support since basic support is very cool unless you pay for some advanced support, in which you get better responses and feedback from Kaspersky's team. In my opinion, right from the start, they should offer good support.

The solution's initial setup process was complex when considering that it's just to get in the integration right from the start .So, there have been some issues where we had to contact Kaspersky and have the engineers work it out for us. So, it could have been a much simpler way to do it. The deployment process took two weeks with the help of three to four engineers who normally handle such stuff.

Kaspersky helped us with the implementation part.

Kaspersky's pricing is very competitive when it comes to comparison with the other solutions.

Overall, I rate the solution a seven out of ten.

We primarily use the solution for security. We use it between businesses to protect endpoints.

The solution is very fast.

The EDR is quite helpful.

It is stable. The performance is good.

Overall, it works very well.

It's good for blocking threats.

Technical support is excellent.

It is scalable. 

The pricing is decent.

When I have the protection of my terminal or device, I don't have a problem. I haven't had any issues.

We'd like more integrations to be available in the future.

We've been using the solution for two months. 

The stability and performance are very good. There are no bugs or glitches, and it doesn't crash or freeze. It is very stable. 

The solution is quite stable. We have the advanced version, and there is a possibility to upgrade as necessary.

We have close to 100 people using the solution. We do not have plans to increase usage. We are a small enterprise. We'd only increase the usage if the number of resources increases.

We have used technical support. They are very reactive and experienced. 

We did use any other EDR solutions. We also have experience with Norton, for example. The experience was not positive.  

My understanding is that the solution is easy to set up. However, I did not participate in the setup. 

It took two days to deploy the solution. 

In terms of planning, we are looking to fully deploy it in the next two months.

We have about ten technical people that can handle deployment and maintenance tasks. We had two main people managing it, and others handled the systems and network. 

We did not need a consultant. We had an integrator handling the setup, and it was easy to deploy it. Typically, it can be handled by a technical team. 

We have a license that covers 100 people. We have a license that we pay yearly. We generally pay for two years at a time. 

The licenses are affordable. 

I'm an end-user. The solution is new to me. I'm not sure of the version number we are using.

I'd recommend the solution to others. We plan to integrate it with more things and help control more devices. We'll integrate it with our network assessment devices as well.

I'd rate the solution seven out of ten. 

We use EDR on our Windows servers, desktops and laptops. Our use case is for security, file scanning and to prevent data loss.

The firewall options are impressive, the solution does a good job of filtering and blocking unusual traffic. It's very easy to use, easy to deploy, and easy to operate. 

No product is perfect and I think the stability could be improved a little. I'd also like to see performance improvement as the system can be heavy, slowing down our computers, and things don't always work smoothly. Performance could be improved. 

We've had a license with Kaspersky for six years. 

The solution is stable. 

The solution is scalable. We have around 700 users in the company. 

EDR is deployed from the server, it's an easy and manageable process. It's a matter of the system administrator running the profile from the server.

We have a three-year license. It was initially very reasonably priced but we are based in Pakistan and we are not doing well against the dollar so the price has increased significantly. 

I've recommended this solution to many colleagues. I think Kaspersky is a reliable and stable solution.

I rate this solution nine out of 10.