Kaspersky Endpoint Detection and Response Expert Reviews

We use Kaspersky Endpoint Detection and Response for the protection of our system from the internet, firewall, malware, and viruses.

Kaspersky Endpoint Detection and Response is an effective protection solution.

Kaspersky Endpoint Detection and Response is very heavy on the system resources. It uses a lot of memory and the system can become slow.

I have been using Kaspersky Endpoint Detection and Response for approximately two years.

The stability of Kaspersky Endpoint Detection and Response is good.

Kaspersky Endpoint Detection and Response is a scalable solution.

We do not plan to increase usage.

I have not used technical support. The solution is simple to use, they provide the tools that we need. However, the support is readily available if I need them.

The installation of Kaspersky Endpoint Detection and Response was simple and fast. It only takes approximately seven minutes.

I did the implementation myself.

I would recommend this solution to others.

I rate Kaspersky Endpoint Detection and Response a nine out of ten.

Kaspersky EDR is a targeted solution that collects telemetry and forensics data as well as end-to-end IoCs. It does not use any signatures.

The most valuable feature of Kaspersky EDR is its simplicity. The console is easy to use and not very complex.

Kaspersky EDR currently has limited OS support. They only focus on Windows Server and Windows. Kaspersky recently released a Linux version, but it's rudimentary. It does not have any advanced features available on Windows platforms. They should increase their footprint on the Linux side and support other operating systems on the market, like MacOS.

I have been using Kaspersky EDR for about four or five years.

Performance is one area where Kaspersky has room for improvement. The solution must be fast when it's acquiring telemetry data because the attack surface is unforgiving. The solution must be extremely fast with a high response time.

Kaspersky is scalable, but it lacks built-in high availability and disaster recovery. Currently, you need a third-party solution to provide high availability.

I rate Kaspersky support eight out of 10. We have never had any serious issues with their support. They take some time to respond, but they always provide the best solution.  

Positive

Setting up Kaspersky isn't straightforward, but their guide is good. The documentation is fairly well-defined, so we just need to follow that. At the same time, it isn't easy because sometimes there are errors. I rate Kaspersky EDR six out of 10 for ease of installation.

The license is competitive. Pricing is another Kaspersky advantage.

There is a lot of competition in the EDR category. As resellers in the industry for so long, we're aware of the various products to choose from. Kaspersky's strong point is detection. They have a huge threat intelligence and R&D team. Their threat detection is among the industry's best. Their products are generally effective in guessing attacks or detecting different types of unknown malicious techniques.  They also have a great sandbox with their EDR solution.

Their weakness is performance, but detection is one of the best in the industry, if not the best. Kaspersky is always at the top of any third-party analysis of EDR products.

I rate Kaspersky Endpoint Detection and Response eight out of 10. 

The most valuable feature of Kaspersky Endpoint Detection and Response is security. It has better security than other solutions, such as Symantec.

Kaspersky Endpoint Detection and Response could improve some issues and add new security files.

I have been using Kaspersky Endpoint Detection and Response for approximately two years.

The stability of Kaspersky Endpoint Detection and Response is good.

Kaspersky Endpoint Detection and Response is scalable.

We have approximately 220 people using this solution in my company.

Kaspersky Endpoint Detection and Response has good support.

I have used previously used Symantec. However, Kaspersky Endpoint Detection and Response has better usability than Symantec. We choose  Kaspersky Endpoint Detection and Response because it fits the needs of our company more.

The implementation of Kaspersky Endpoint Detection and Response was simple. It took approximately 15 days to complete across the company.

We have not seen a return on investment at this point.

The price of Kaspersky Endpoint Detection and Response is in the middle range compared to competitors. The pricing model is based on the users using the solutions. The cost for us is approximately 2200 Algerian dinars. The price of the solution could be reduced.

I rate Kaspersky Endpoint Detection and Response an eight out of ten.

Clients are using this product to protect their desktops and laptops and to respond adequately when some vulnerabilities are detected as exploited.

We like the automated change of policies, given some scenarios. It is wonderful. You can rely upon your automated policies being activated if you need to. If you are under attack, or maybe some ransomware is spreading across your network, and you want your endpoints to become more secure given that threat, you get good protection. It's maybe the most important feature of Kaspersky Endpoint Detection and Response.

It's easy to set up. 

The solution is scalable.

It's easy to manage and monitor the endpoints. 

I would like better integration with other products. For example, I would like to have another view in SolarWinds or Datadog. Integration is not easy. I'd like it to be simplified. 

We do not need any additional features. 

The business plan maybe could be improved. They need to change the way they sell the product. They could be better friends with their partners. A partner is not somebody who sells this product. It is usually somebody who manages this product for the end user or the end company that is predicting the assets. The role that a partner plays in this interaction is very important. They need to work to build that relationship to benefit the solution and the client. They should also offer better margins.

We've been dealing with the solution since 2019. It's been around three years. 

It is a very stable solution. The most important thing about stability is not if the product runs or stops running, it is the time window you need to be prepared for new threats. They offer good protection, which makes the product very stable. Kaspersky's usually the first in distributing the indicators of compromise of the newest threats.

The solution can scale well.  It is easy to deploy and manage a large number of endpoints running just a few tasks. You are very aware of what is happening with the threats in your institution. There's a lot of visibility.

Technical support can be improved. When you need support, when you call for support, and you present the evidence in a ticket, they always come back with more questions. They ask you for more evidence, and you have to go and collect it. You get to a point where you want to say, "Oh, just forget it, I don't need more support from you. You always ask me for more, more, more data." 

I would like to see a solution. I don't want to do all of this legwork and not get any help. 

Neutral

The console is very easy. The deployment is easy as well. If you have an active directory or something like that, or if you have previously installed the Kaspersky network agent, it's quite simple. If not, even if you don't have any of those, maybe if you have some software policy to deploy over your assets, it should also be easy. Otherwise, you have to go endpoint by endpoint running the agents. That can take time.

The maintenance is pretty straightforward. If I have 5,000 endpoints, I need one engineer to handle the console installation for, maybe a week's worth of work. The endpoints could take two or three people to deploy in the company. If you can centralize the deployment, it will only take two or three days for one engineer to handle the setup.

I don't have any details in regard to ROI. 

We are a partner of Kaspersky.

We always work with the latest version of the solution.

It's a wonderful product if you have a proper partner to handle it. If you let the product run by itself, by itself, it won't protect you. You need someone on this product with a hand on it every day, checking policies and seeing how it works. That's the only way to be protected from threats.

I'd rate the solution nine out of ten. 

I'm the head of our IT department. 

I like that Kaspersky provides us with web and DNS protection over https.

Everything is automatic on Kaspersky but it would be great if they could add a feature for examining suspicious files. I'd like the solution to offer additional protection. 

I've been using this solution for one year. 

The solution is stable, we haven't had any problems. 

In our organization, each department has its own antivirus so scalability is not relevant to us. We only have four users in our department. 

I haven't needed to contact technical support. 

I previously used Avast. I switched to Kaspersky because it seemed to work more quickly detecting suspicious files without affecting our work. 

The initial setup is straightforward. We carried out the deployment in-house and it took about a week. We have a manager and a tech person dealing with the solution. We're in a small network environment and we don't need much. 

The solution is free for now. 

I rate this solution 10 out of 10. 

I mainly use Kaspersky EDR for BIOS protection.

EDR's most valuable feature is its basic protection from malware and viruses.

Kaspersky EDR lacks protection from recent ransomware. Because of this, we're looking into switching from EDR to another security solution.

I've been using Kaspersky EDR for two to three years.

EDR is stable.

EDR is scalable.

The initial setup was easy - I would rate the ease as four out of five.

The license for EDR costs about 1,000 pesos per user. I would rate the pricing as four out of five.

I would rate Kaspersky EDR as eight out of ten.

The tool helps us to protect from hacking, malware, phishing, etc.

I like the tool’s response to malware and trojans.

The product should release more frequent updates. The tool needs to improve its scalability as well.

I have been using the solution for three to four years.

The solution is stable and I would rate it a nine out of ten.

The solution is scalable and I would rate it an eight out of ten. My company has around 500 users for the solution. We plan to increase the number of users. In the next two to three years, the number of users will be doubled.

I didn’t encounter any issues hence haven’t contacted tech support yet.

The tool’s setup is straightforward. The setup gets completed within a day.

We did the solution’s deployment in-house.

We have seen ROI with the solution’s use.

The solution’s pricing is okay.

I would rate the overall solution a nine out of ten. One IT administrator is enough to manage the solution. You need to regularly update the solution. If you don’t update regularly, then you will have more chances of encountering security threats. You need to also refrain from using unknown software.

We primarily use the product as a security solution. We use it to protect the company's inner resources to ensure secure access to endpoints by only authorized users. We make sure only the right person can access the right resource.

The product is very easy to use. 

The solution is stable and reliable. 

It can scale well. 

The solution is expensive. It would be ideal if they could lower the costs. 

I've been using the solution for two years.

This is a stable solution. There aren't bugs or glitches. It doesn't crash or freeze. It is reliable. 

This is a scalable product. We can expand it as needed. 

We have around 100 users on the product.

As we increase personnel, we will increase usage. 

Typically, our technical teams deal with issues. I've never dealt with technical support from Kaspersky directly.

We did not use a different solution in the past.

The initial setup was handled by our technical team. I was not a part of the initial implementation process. 

We had an internal technical team handle the setup. I don't have many details about the process. 

We pay a yearly fee for the licensing of the product. We find it to be expensive, however, we need to use it as we need the security it provides. 

We are using the updated version of the solution, however, I'm not sure which version number we are on. 

I'd recommend the solution to other users. 

I would rate the product eight out of ten. We are happy with its capabilities in general.