Kaspersky Endpoint Detection and Response Expert Reviews

We primarily use the solution for security. We use it between businesses to protect endpoints.

The solution is very fast.

The EDR is quite helpful.

It is stable. The performance is good.

Overall, it works very well.

It's good for blocking threats.

Technical support is excellent.

It is scalable. 

The pricing is decent.

When I have the protection of my terminal or device, I don't have a problem. I haven't had any issues.

We'd like more integrations to be available in the future.

We've been using the solution for two months. 

The stability and performance are very good. There are no bugs or glitches, and it doesn't crash or freeze. It is very stable. 

The solution is quite stable. We have the advanced version, and there is a possibility to upgrade as necessary.

We have close to 100 people using the solution. We do not have plans to increase usage. We are a small enterprise. We'd only increase the usage if the number of resources increases.

We have used technical support. They are very reactive and experienced. 

We did use any other EDR solutions. We also have experience with Norton, for example. The experience was not positive.  

My understanding is that the solution is easy to set up. However, I did not participate in the setup. 

It took two days to deploy the solution. 

In terms of planning, we are looking to fully deploy it in the next two months.

We have about ten technical people that can handle deployment and maintenance tasks. We had two main people managing it, and others handled the systems and network. 

We did not need a consultant. We had an integrator handling the setup, and it was easy to deploy it. Typically, it can be handled by a technical team. 

We have a license that covers 100 people. We have a license that we pay yearly. We generally pay for two years at a time. 

The licenses are affordable. 

I'm an end-user. The solution is new to me. I'm not sure of the version number we are using.

I'd recommend the solution to others. We plan to integrate it with more things and help control more devices. We'll integrate it with our network assessment devices as well.

I'd rate the solution seven out of ten. 

We are using Kaspersky Endpoint Detection and Response for protecting our clients and our systems from digital threats. For example, our operating systems.

The most valuable features of Kaspersky Endpoint Detection and Response are the threat detection technologies, and activity monitoring and support tools. Additionally, the port and USB security, and antivirus are effective.

The installation process could be more streamlined.

I have been using Kaspersky Endpoint Detection and Response for approximately four years.

Kaspersky Endpoint Detection and Response is stable.

The solution is scalable. We are able to upgrade modules and we have not had any problems.

The initial setup of Kaspersky Endpoint Detection and Response is simple but the time of installation could be quicker. We set up our Kaspersky Endpoint Detection and Response server and our clients installed it on their end.

We have been satisfied with the license of the solution.

I rate Kaspersky Endpoint Detection and Response a nine out of ten.

Clients are using this product to protect their desktops and laptops and to respond adequately when some vulnerabilities are detected as exploited.

We like the automated change of policies, given some scenarios. It is wonderful. You can rely upon your automated policies being activated if you need to. If you are under attack, or maybe some ransomware is spreading across your network, and you want your endpoints to become more secure given that threat, you get good protection. It's maybe the most important feature of Kaspersky Endpoint Detection and Response.

It's easy to set up. 

The solution is scalable.

It's easy to manage and monitor the endpoints. 

I would like better integration with other products. For example, I would like to have another view in SolarWinds or Datadog. Integration is not easy. I'd like it to be simplified. 

We do not need any additional features. 

The business plan maybe could be improved. They need to change the way they sell the product. They could be better friends with their partners. A partner is not somebody who sells this product. It is usually somebody who manages this product for the end user or the end company that is predicting the assets. The role that a partner plays in this interaction is very important. They need to work to build that relationship to benefit the solution and the client. They should also offer better margins.

We've been dealing with the solution since 2019. It's been around three years. 

It is a very stable solution. The most important thing about stability is not if the product runs or stops running, it is the time window you need to be prepared for new threats. They offer good protection, which makes the product very stable. Kaspersky's usually the first in distributing the indicators of compromise of the newest threats.

The solution can scale well.  It is easy to deploy and manage a large number of endpoints running just a few tasks. You are very aware of what is happening with the threats in your institution. There's a lot of visibility.

Technical support can be improved. When you need support, when you call for support, and you present the evidence in a ticket, they always come back with more questions. They ask you for more evidence, and you have to go and collect it. You get to a point where you want to say, "Oh, just forget it, I don't need more support from you. You always ask me for more, more, more data." 

I would like to see a solution. I don't want to do all of this legwork and not get any help. 

Neutral

The console is very easy. The deployment is easy as well. If you have an active directory or something like that, or if you have previously installed the Kaspersky network agent, it's quite simple. If not, even if you don't have any of those, maybe if you have some software policy to deploy over your assets, it should also be easy. Otherwise, you have to go endpoint by endpoint running the agents. That can take time.

The maintenance is pretty straightforward. If I have 5,000 endpoints, I need one engineer to handle the console installation for, maybe a week's worth of work. The endpoints could take two or three people to deploy in the company. If you can centralize the deployment, it will only take two or three days for one engineer to handle the setup.

I don't have any details in regard to ROI. 

We are a partner of Kaspersky.

We always work with the latest version of the solution.

It's a wonderful product if you have a proper partner to handle it. If you let the product run by itself, by itself, it won't protect you. You need someone on this product with a hand on it every day, checking policies and seeing how it works. That's the only way to be protected from threats.

I'd rate the solution nine out of ten. 

I'm the head of our IT department. 

I like that Kaspersky provides us with web and DNS protection over https.

Everything is automatic on Kaspersky but it would be great if they could add a feature for examining suspicious files. I'd like the solution to offer additional protection. 

I've been using this solution for one year. 

The solution is stable, we haven't had any problems. 

In our organization, each department has its own antivirus so scalability is not relevant to us. We only have four users in our department. 

I haven't needed to contact technical support. 

I previously used Avast. I switched to Kaspersky because it seemed to work more quickly detecting suspicious files without affecting our work. 

The initial setup is straightforward. We carried out the deployment in-house and it took about a week. We have a manager and a tech person dealing with the solution. We're in a small network environment and we don't need much. 

The solution is free for now. 

I rate this solution 10 out of 10. 

I mainly use Kaspersky EDR for BIOS protection.

EDR's most valuable feature is its basic protection from malware and viruses.

Kaspersky EDR lacks protection from recent ransomware. Because of this, we're looking into switching from EDR to another security solution.

I've been using Kaspersky EDR for two to three years.

EDR is stable.

EDR is scalable.

The initial setup was easy - I would rate the ease as four out of five.

The license for EDR costs about 1,000 pesos per user. I would rate the pricing as four out of five.

I would rate Kaspersky EDR as eight out of ten.

We use the solution to monitor 200-300 equipment. 

Kaspersky Endpoint Detection and Response Expert offers centralized monitoring where we can monitor everything from a single point. I also like its security and network traffic features. 

Kaspersky Endpoint Detection and Response Expert needs to include a traffic interface. 

I have been working with the solution for eight years. 

Kaspersky Endpoint Detection and Response Expert is very stable. 

My company has 200 users for the product. I rate its scalability an eight out of ten. 

The tool's customer support is good. 

Kaspersky Endpoint Detection and Response Expert's installation was easy. 

I rate the product a ten out of ten. 

We primarily use the product as a security solution. We use it to protect the company's inner resources to ensure secure access to endpoints by only authorized users. We make sure only the right person can access the right resource.

The product is very easy to use. 

The solution is stable and reliable. 

It can scale well. 

The solution is expensive. It would be ideal if they could lower the costs. 

I've been using the solution for two years.

This is a stable solution. There aren't bugs or glitches. It doesn't crash or freeze. It is reliable. 

This is a scalable product. We can expand it as needed. 

We have around 100 users on the product.

As we increase personnel, we will increase usage. 

Typically, our technical teams deal with issues. I've never dealt with technical support from Kaspersky directly.

We did not use a different solution in the past.

The initial setup was handled by our technical team. I was not a part of the initial implementation process. 

We had an internal technical team handle the setup. I don't have many details about the process. 

We pay a yearly fee for the licensing of the product. We find it to be expensive, however, we need to use it as we need the security it provides. 

We are using the updated version of the solution, however, I'm not sure which version number we are on. 

I'd recommend the solution to other users. 

I would rate the product eight out of ten. We are happy with its capabilities in general. 

We mainly use this solution for end user data protection, and cloud security.

We particularly appreciate how scalable this solution is, as we often need to increase our end-user numbers.

The license prices for this solution are quite high.

We have been using this solution for four years.

We have found this solution to be easily and quickly scalable.

The technical support for this solution are very quick to respond when we raise issues with them.

We were using a different product previously, but switched to this solution because it has all of the features that we require.

The initial setup for this product was very straightforward. However, deployment times will vary, depending on which client we are working with, and their particular requirements.

I would rate this solution a nine out of ten.