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Head of IT department at Monetars
Real User
Top 5Leaderboard
Provides great web and DNS protection
Pros and Cons
  • "Provides web and DNS protection over https."
  • "Could include some additional protection."

What is our primary use case?

I'm the head of our IT department. 

What is most valuable?

I like that Kaspersky provides us with web and DNS protection over https.

What needs improvement?

Everything is automatic on Kaspersky but it would be great if they could add a feature for examining suspicious files. I'd like the solution to offer additional protection. 

For how long have I used the solution?

I've been using this solution for one year. 

Buyer's Guide
Kaspersky Endpoint Detection and Response Expert
October 2024
Learn what your peers think about Kaspersky Endpoint Detection and Response Expert. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
814,649 professionals have used our research since 2012.

What do I think about the stability of the solution?

The solution is stable, we haven't had any problems. 

What do I think about the scalability of the solution?

In our organization, each department has its own antivirus so scalability is not relevant to us. We only have four users in our department. 

How are customer service and support?

I haven't needed to contact technical support. 

Which solution did I use previously and why did I switch?

I previously used Avast. I switched to Kaspersky because it seemed to work more quickly detecting suspicious files without affecting our work. 

How was the initial setup?

The initial setup is straightforward. We carried out the deployment in-house and it took about a week. We have a manager and a tech person dealing with the solution. We're in a small network environment and we don't need much. 

What's my experience with pricing, setup cost, and licensing?

The solution is free for now. 

What other advice do I have?

I rate this solution 10 out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
SAMUELMWANGI - PeerSpot reviewer
Director at Calidad Systems Limited
Real User
Easy to use, not too heavy, and straightforward to set up
Pros and Cons
  • "It's scalable enough for us."
  • "The prices can go down a little bit."

What is our primary use case?

We primarily use the solution for our servers. It's for security.

What is most valuable?

We enjoy the solution as, when we are online we are secure. It's easy to use and not too heavy. It doesn't slow down any machines at all. 

The product is quite stable.

It's scalable enough for us.

The product is straightforward to set up. 

What needs improvement?

There could be more secure.

The prices can go down a little bit.

For how long have I used the solution?

I've used the solution for quite some time. It might have been six years at this point. 

What do I think about the stability of the solution?

It's a stable product. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

What do I think about the scalability of the solution?

We find the product to be scalable. You can expand it if you need to.

We have five people using it in our organization. 

How are customer service and support?

We've never contacted technical support. We've never had an issue. It works the way we need it to and we've never had a problem.

Which solution did I use previously and why did I switch?

We started with Kaspersky. We didn't use a different solution previously.

How was the initial setup?

The initial setup was straightforward. We are a tech company and therefore we found it pretty simple. Even a layman, however, can do the installation. It's not complex or difficult. We deployed it with our engineers. 

What about the implementation team?

We handled the setup ourselves. We didn't need the help of any consultants or integrators. 

What's my experience with pricing, setup cost, and licensing?

We'd like the pricing to be lower. It can get a bit pricey.

We pay for an annual license.

What other advice do I have?

As a cloud solution, we're always on the latest version. We update it automatically on the cloud.

I'd recommend the solution to others. 

I'd rate the solution eight out of ten. There's room for improvement, however, we've largely been happy with it. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Kaspersky Endpoint Detection and Response Expert
October 2024
Learn what your peers think about Kaspersky Endpoint Detection and Response Expert. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
814,649 professionals have used our research since 2012.
Vice President at Abacus Consulting
Real User
Top 5Leaderboard
Helps us to protect from hacking, trojans, malware, and phishing
Pros and Cons
  • "I like the tool’s response to malware and trojans."
  • "The product should release more frequent updates. The tool needs to improve its scalability as well."

What is our primary use case?

The tool helps us to protect from hacking, malware, phishing, etc.

What is most valuable?

I like the tool’s response to malware and trojans.

What needs improvement?

The product should release more frequent updates. The tool needs to improve its scalability as well.

For how long have I used the solution?

I have been using the solution for three to four years.

What do I think about the stability of the solution?

The solution is stable and I would rate it a nine out of ten.

What do I think about the scalability of the solution?

The solution is scalable and I would rate it an eight out of ten. My company has around 500 users for the solution. We plan to increase the number of users. In the next two to three years, the number of users will be doubled.

How are customer service and support?

I didn’t encounter any issues hence haven’t contacted tech support yet.

How was the initial setup?

The tool’s setup is straightforward. The setup gets completed within a day.

What about the implementation team?

We did the solution’s deployment in-house.

What was our ROI?

We have seen ROI with the solution’s use.

What's my experience with pricing, setup cost, and licensing?

The solution’s pricing is okay.

What other advice do I have?

I would rate the overall solution a nine out of ten. One IT administrator is enough to manage the solution. You need to regularly update the solution. If you don’t update regularly, then you will have more chances of encountering security threats. You need to also refrain from using unknown software.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Mohammed-Yaseen - PeerSpot reviewer
System Engineer at Tejoury
Real User
Top 10
Stable, flexible, and well-priced solution
Pros and Cons
  • "Version 14.0 comes with an SQL database, which gives great flexibility on control, reviewing logs, and viewing history."
  • "There are some issues with EDR's web policy blocking sites that are marked as exceptions."

What is our primary use case?

I mainly use EDR to scan publicly-hosted servers and ensure they get automatically segregated upon detection of any threat.

What is most valuable?

Version 14.0 comes with an SQL database, which gives great flexibility on control, reviewing logs, and viewing history.

What needs improvement?

There are some issues with EDR's web policy blocking sites that are marked as exceptions. Also, recently, some policies have been getting disabled automatically. In the next release, EDR should include a web plugin.

For how long have I used the solution?

I've been using EDR for two years.

What do I think about the stability of the solution?

We haven't had any issues with EDR's stability and have had full uptime over the last two years.

What do I think about the scalability of the solution?

EDR is scalable - we've used it for 500 workstations.

How are customer service and support?

Kaspersky have stopped providing free support, and their default support is only available on weekdays.

How was the initial setup?

If you have all the installers downloaded and prerequisites ready, EDR can be deployed within an hour or two.

What's my experience with pricing, setup cost, and licensing?

EDR is priced on the cheaper side. Licensing for EDR is available on a yearly basis for around 80 SAR a year.

What other advice do I have?

EDR is a very good tool that can be used for a large user base without lag. I would rate EDR eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Jean-Francois Martinez - PeerSpot reviewer
Manager and Founder at Yellow Network
Reseller
Good technical solution that provides granular control
Pros and Cons
  • "The most valuable feature is Endpoint's management."
  • "The main problem with Endpoint is that Kaspersky is a Russian company, and my clients prefer not to use it."

What is our primary use case?

I primarily use Endpoint for protection against viruses.

What is most valuable?

The most valuable feature is Endpoint's management.

What needs improvement?

The main problem with Endpoint is that Kaspersky is a Russian company, and my clients prefer not to use it.

For how long have I used the solution?

I've been using this solution for ten years.

What do I think about the stability of the solution?

Endpoint is stable.

How are customer service and support?

Kaspersky's technical support is good.

How was the initial setup?

The initial setup is easy, taking no more than a week.

What's my experience with pricing, setup cost, and licensing?

Endpoint's pricing is good, especially compared to expensive solutions like Sophos.

What other advice do I have?

Endpoint is a good technical solution because it provides granular control over devices. I would give it a rating of eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner/Reseller
PeerSpot user
Network administrator at a healthcare company with 1,001-5,000 employees
Real User
Top 20
Good pricing and a decent security solution for helpful centralized monitoring
Pros and Cons
  • "We have a central console and from there you can monitor all workstations via an agent."
  • "It does not cover all of our security issues."

What is our primary use case?

We primarily use the solution for security.

What is most valuable?

Overall, the solution is okay.

We have a central console and from there you can monitor all workstations via an agent. The agent is installed on workstations and servers and after that, the agent can contact the central server from which we can see all of the information. We can see if the antivirus has been updated, if the solution has been detecting anything, or if there are any issues, for example. 

The pricing is very good. It's quite cheap. It might be one of the least expensive. 

What needs improvement?

It does not cover all of our security issues. It's not a complete security solution. We'd like something like CrowdStrike Falcon. We'd like the same features as CrowdStike. If they can have even better features than CrowdStrike in the future, it would be better.

The solution lacks EDR features.

What's my experience with pricing, setup cost, and licensing?

The solution is cheaper than other products. However, it's not as complete. 

Which other solutions did I evaluate?

We are looking to evaluate CrowdStrike. We understand that that solution covers more features.

What other advice do I have?

I'd rate the solution eight out of ten. It's a good product, however, it does not cover enough for us. We need something more expansive.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Worku Bayu Kebede - PeerSpot reviewer
Pre-Sales Engineer at DeliverICT
Reseller
Great for high-end security but end-user documentation needs improvement
Pros and Cons
  • "The solution provides high-end security that is critical for financial institutions and bankers."
  • "Documentation needs to be simplified and improved so that it provides good product awareness for end users."

What is our primary use case?

Our company uses the solution to provide security protection for clients in higher education and in the Ethiopian financial industry such as bankers and microfinance. 

What is most valuable?

The solution provides high-end security that is critical for financial institutions and bankers. 

The interface is intuitive with no issues. 

What needs improvement?

Documentation needs to be simplified and improved so that it provides good product awareness for end users like the documentation provided by CheckPoint. 

Vouchers and training should be offered to enhance the solution's reachability. Certification exams should be accessible and priced reasonably. 

For how long have I used the solution?

I have been using the solution for one year. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is scalable. 

How are customer service and support?

Technical support is good and provides well-documented materials. 

How was the initial setup?

The setup and installation are not complicated. 

What about the implementation team?

Our company implements the solution for customers. 

What's my experience with pricing, setup cost, and licensing?

The solution is expensive in comparison to CheckPoint and Fortinet. 

Our company purchased a three-year license that included a warranty and technical support. 

Which other solutions did I evaluate?

Our company is moving to CheckPoint because we are the only premium partners in East Africa so that increases our market value.

We also like FortiEDR for endpoint securities. 

What other advice do I have?

I recommend trying the solution because of its security sensitivities. 

I rate the solution a seven out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
System Administrator at ISJD
Real User
Stable and straightforward installation
Pros and Cons
  • "Kaspersky Endpoint Detection and Response is a stable solution."
  • "There is a problem with the solution, it came from Russia and we are looking for a replacement."

What is our primary use case?

I use Kaspersky Endpoint Detection and Response for security protection for our endpoints for the users.

What needs improvement?

There is a problem with the solution, it came from Russia and we are looking for a replacement.

For how long have I used the solution?

I have been using Kaspersky Endpoint Detection and Response for approximately two years.

What do I think about the stability of the solution?

Kaspersky Endpoint Detection and Response is a stable solution.

What do I think about the scalability of the solution?

I have found Kaspersky Endpoint Detection and Response not to be scalable.

We have approximately 700 users using the solution. We do not have plans to increase usage. We are looking to switch solutions.

Which solution did I use previously and why did I switch?

We were using Panda Antivirus previously.

How was the initial setup?

Kaspersky Endpoint Detection and Response's initial installation were straightforward. To installation of the solution on the end-users systems takes 10 minutes. However, from the console, it is a little more time, approximately two days to configure.

What about the implementation team?

We only needed one person for the implementation and support of the solution. We had some support hours from the vendor if needed.

What's my experience with pricing, setup cost, and licensing?

We were on a three-year license to use Kaspersky Endpoint Detection and Response. The price could be better.

What other advice do I have?

I would not recommend this solution to others. We are moving to different solutions.

I rate Kaspersky Endpoint Detection and Response an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Kaspersky Endpoint Detection and Response Expert Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2024
Buyer's Guide
Download our free Kaspersky Endpoint Detection and Response Expert Report and get advice and tips from experienced pros sharing their opinions.