LogMeIn Pro Reviews

I primarily used LogMeIn Pro for remote services. It allowed me to remotely access and troubleshoot computers without having to go on-site.

The solution has greatly facilitated the ability to repair computers remotely.

The number one feature that seems to be the most valuable for us is the ability to assign user access to servers in a decentralized environment. Given that LogMeIn is one of the only ones in this space that can do that, it makes it a very important tool.

They recently included the Kaspersky Security Suite as part of their Central Product.

We are a very decentralized infrastructure. Though there are plenty of Remote Management tools available on the market, having a tool like LogMeIn Central proves invaluable, as it can connect from anywhere, with no required firewall adjustments.

Having this functionality allowed us to create proactive and self healing alerts by using this product. Having a remote control solution that is reliable, and a way to allow authorized users into our servers while maintaining close audit trails.

I use it strictly to log in and be able to access the workstation. Currently we only have a total of four users.

We use it to log in just to access the workstation. Every once in a blue moon you can print from that workstation to your computer, that you're currently on. I've used it for that, and that's it. We don't use it for anything else. We don't transfer files. We don't use it for anything else.

Business. I use it for moving data between machines and offices.

I don't have to physically run to another location. I can run it from right here. I have four different computers in my network that are not in my office. I can connect to them remotely and do all the functions I would have to do by manually driving to them, so it does make things a lot easier.

To administer computer systems, both for internal use and for some private individuals and customers. We have several thousand IT assets, but we only use LogMeIn for about 75 of them, but they're the elite of the group. 

We have a lot of stations that we manage that don't really have humans at them. They're remote stations, like oil companies and Home Depots and drug stores. We do thousands of customers. But the ones that we use LogMeIn for are the owners of the companies, or the main management groups inside the companies. We provide more of a concierge-type service. That includes mainly end-users but there are a few servers and a few PoS systems. 

It makes it more convenient to remotely administer computers, via the web or mobile devices. That seems to be a good feature we're using more and it's very convenient to be able to get to whatever location we need to, rapidly.

It connects me with my computers that I have located in different places. If I am on travel, I can connect back to my computer. 

I have been using the product for well over 20 years.

Reliability is probably the strongest thing that I have observed. Maybe fewer clicks that are required to get the organization up and operational. Those are probably the two things: ease of use and reliability. 

I do take complete control of other computers, though I do not print remotely very often. Rarely do I do that, but I will copy files down and print. I will take material from a computer and print at my location, wherever I happen to be. More so, I can copy information and put it into a presentation that I may be putting together at another location. 

I use it to log in between computers when I'm remote, and we share it with our employees so they can log in as well.

It gives us mobility. Most of our processes are in our main accounting software in our office. So, whether I'm there or I'm in Chicago or Philadelphia or Boston or wherever I might be, I can get access to it. If I get a customer that calls me while I'm traveling, I can actually get to the information by using it.

The biggest thing is the flexibility, you can use it as long as you can get an internet connection. You can use it pretty much anywhere you're at. It just makes it a lot easier. We are a small staff, and if nobody is in the office, LogMeIn gives us secure access to get in there.

I live in one state and I connect to my computer that is about five to six states away on a daily basis. We are a convenience store chain, we've got 69 convenience stores, and I use it to remotely connect to them as well, to support our back office software.

Our whole business operates off of the internet. For example, one our stores is located in Ashland, Kentucky. Let's say our store in Berea, Kentucky, which is about three and a half hours away, has a problem where it's simply a check-box that needs to be marked. I, or one of our other support technicians, can log into the computer in Berea from anywhere in Kentucky, or from another store, and check the box and, in a matter of seconds, be done with the job and have corrected the problem. Whereas before, we would have had to have driven all the way to the location and have used up an entire work day to check a box. It's a major time saver.

It just saves us a ton of drive time to correct issues with our back office software spreadsheets. We can correct anything, and I can work from anywhere and correct problems, and walk people through things. I can use it for training, which I have done. As a person sits in front of the computer they can watch what I do, or I can watch what they do.