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LogMeIn Pro vs TeamViewer comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 7, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
1st
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
238
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
LogMeIn Pro
Ranking in Remote Access
21st
Average Rating
9.0
Reviews Sentiment
8.4
Number of Reviews
20
Ranking in other categories
No ranking in other categories
TeamViewer
Ranking in Remote Access
4th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
87
Ranking in other categories
Virtual Meetings (6th)
 

Mindshare comparison

As of February 2025, in the Remote Access category, the mindshare of Microsoft Intune is 9.6%, down from 12.1% compared to the previous year. The mindshare of LogMeIn Pro is 1.3%, up from 1.1% compared to the previous year. The mindshare of TeamViewer is 12.4%, down from 12.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
Kelsey Braun - PeerSpot reviewer
Good remote services feature and easy to setup
With LogMeIn Pro, we could connect up to 10 computers, and having an option for something in between would be good. Like, we went from 10 to the next level, which was around 50 or so. If there was a tier, perhaps around 20, that I would have probably purchased, and it would have been a better fit for what I needed.
Sanjay Patankar - PeerSpot reviewer
Easy to install and has lots of resources but need to improve performance
It's a remote access solution. We use it for conferences, meetings, and communication.  It works just like other communications tools. It also integrates well with Office 365 and Outlook, et cetera. The performance is good.  It's got a lot of resources for users.  The product is easy to install.…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"A valuable feature is user enrollment, where users can enroll their devices in their organizations themselves."
"The management control feature is the most valuable."
"The solution is fully integrated with the Microsoft platform and the Autopilot feature, which is a unique feature."
"The mobile device management is very useful."
"Intune's unified endpoint management platform is invaluable."
"Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow."
"I like the fact that it's integrated with the rest of the Microsoft products, so customers can manage it from their Office 365 portal or Azure portal."
"We can manage and standardize security across your environment, identify problems, receive alerts, and so on. That's its purpose, and that's also why it's so good."
"The ability to easily connect back and retrieve data from the computer systems that I have."
"If I could give it an 11 out of 10 I would, but I definitely give it a 10. It saves me time, it saves me headaches, it saves me a lot of problems, and I'm able to fix things quickly and move on. I can get in and out of the computer without anyone really even knowing that I fixed something."
"It's even simple to remotely add a computer to our group. We can send a link to that computer and they just follow the prompts on the screen and they are ready to go - we can access it. It's very user-friendly."
"The biggest thing is the flexibility, you can use it as long as you can get an internet connection. You can use it pretty much anywhere you're at. It just makes it a lot easier. We are a small staff, and if nobody is in the office, LogMeIn gives us secure access to get in there."
"​It must have been straightforward. My IT person set it up for me. It is a friendly program."
"I can login to my office computer, go into all of my software, and work from a remote location.​"
"The remote connection is the most valuable, but we also use it for file transfer, that would be probably the second most valuable. The remote connection is a major time saver, it saves us from having to drive to each location."
"They recently included the Kaspersky Security Suite as part of their Central Product."
"The most valuable features of TeamViewer are the ease of connecting to remote computers. I do not need a lot of information about their computers to connect, a nontechnical person can give me the information needed for me to connect. Additionally, the solution does not gather other system information about the host or client's systems as other solutions might, such as AnyDesk."
"The most valuable feature of TeamViewer is the remote access connection. Additionally, it is easy to use."
"With an image, you can see immediately what's going on. You can run some tests. Without the solution, you need to do everything by telephone. It's not even thinkable."
"From my perspective, the most important is the login."
"I am satisfied with TeamViewer, and its performance."
"The product is quite stable. The performance is good."
"The most valuable features of I use TeamViewer are the ease of access and frequent updates."
"The most important feature of TeamViewer is its ease of use."
 

Cons

"An area for improvement is the absence of seamless integration, particularly with external dashboards."
"Manually syncing devices to enforce policies is cumbersome."
"Intune does not provide real-time visibility."
"Sometimes, it takes time to synchronize the policies between the portal and the devices, you don't have a way to estimate how long it will take to deploy. You have some kind of gray area, where it can deploy in 30 minutes or three days."
"Intune has limited integration with non-Microsoft solutions."
"I would like to see micro VPN. I like the way that some of the other providers have done something similar where, as you open that app on an end-point device, it creates a micro VPN straight into your device, which is quite a nice little feature. Also, Microsoft Intune relies heavily on its fellow products in the suite. It would be nice if Microsoft Intune could stand on its own two feet."
"Intune could be improved by expanding its third-party patching capabilities for a more comprehensive solution."
"Although Intune is from the same provider, its integration with other Microsoft products, like Microsoft Defender or Microsoft Purview, could be improved."
"Maybe they can come up with a plan if you only use it for login and, occasionally, printing. Maybe you can charge what you used to charge and then if we want to use it for files or things that are more sophisticated, charge a little more."
"The user interface needs improvement. Mostly, it's pretty intuitive for what I need to do, but the extra elements to it seem very complex, so I don't really try to even use those. For example, document sharing, file stuff. I can do the log-in part, but the additional features are kind of complex."
"With Windows 10 we've had some issues with it crashing, and certain antivirus products cause it to fail. For the most part it's stable, but we do have an occasional crash mainly related to new operating systems. The new Microsoft Server and the new Windows operating systems sometimes have issues with it. But for the most part, in anything under, say, Windows 7, Windows 8, those seem to be pretty stable, and with the Microsoft Server 2012 and below, it's all stable. And I don't necessarily think it's LogMeIn. I think it may be Microsoft, to be honest with you."
"The only issue is that they could have a tier between 10 seats and 50."
"As far as the usability of it, I'd like to see if printing could be enabled in the basic version or the medium version. Some of the remote printing isn't available unless you go to the premium versions, and that's disappointing."
"​Everything has to be done over the web, via email, or something like that. You can't talk to a human being. That bothers me a lot.​"
"Remote Access for external and internal customers."
"It does go down sometimes. You try to login, it tells you the workdesk computer is not available. It does kick you off a lot."
"The product's expensive nature is an area of concern where improvements are required."
"A feature that they could add is chat with sound to talk."
"Support for mobile devices from Linux has been missing since the Native client was rolled out. This was a nice option, especially when trying to walk somebody who was struggling to understand something on their phone."
"This solution could be improved by offering more flexibility in terms of usage."
"It's pretty limited on the options they have."
"The stability of TeamViewer is good, but it could be better."
"It would be useful if the solution could facilitate more than one remote user accessing my desktop at a time."
"They could give more information about using certain kinds of applications for secure transactions, such as secure file transfers."
 

Pricing and Cost Advice

"There is a license needed for this solution and it is either included in one of the enterprise license agreements. Microsoft licensing is a mathematical institute, it could be quite complex. We tend to ask specialized organizations to research what the most profitable way it would be for us to use licenses in the organizations."
"While Microsoft charges for actual usage, it lacks discount options."
"Microsoft Intune is expensive."
"The pricing is not cheap, especially with inflation. They've had to increase their prices. It's not excessive, but alright."
"No one can compete with Microsoft when it comes to price, and the features it is offering."
"I rate Intune five out of 10 for pricing. It's expensive."
"The pricing is competitive, but it is not cheap."
"Microsoft Intune has been incorporated into our Microsoft E5 licenses."
"I did not deal with the financial aspect but my impression is that they are more expensive."
"I have a tiered pricing. If I wanted to subscribe for three years, I will get a discount for that.​"
"I am very happy to say that I have been very satisfied with the LogMeIn product, except for the escalation of the price. ​"
"It is very good."
"The company does not scale the price based upon use."
"Pricing has been going up for just going back and forth between two computers. Last year I called and complained, they gave me a deal. This year, it's gone up to $350. I'm looking for a new source. It seems to be getting expensive for me to look back and forth. Come up with a different level of service for just communicating with two computers; I use it, maybe, five minutes a day."
"My company needs to make annual payments toward the licensing cost of the product. There are no extra costs in addition to the standard license fees of the product."
"Lower the price for an individual user. ​"
"We are using the free version of TeamViewer."
"It would be nice if it is cheaper."
"TeamViewer pricing is reasonable... The simultaneous controller licensing model of TeamViewer - compared to LogMeIn’s controlled Host licensing model - seems to benefit us so far. We’re currently saving about 30 percent on licensing cost... The savings from licensing have been eaten up by the soft costs involved in dealing with and working around TeamViewer’s deficiencies in allowing granular control by multiple controllers, and the issues with the various settings that are missing on the macOS Host."
"It does what I need it to do but I think it's expensive. It wasn't easy for me to get approval from the company to get it... It's costing us about $700 a year, per license."
"We have an annual subscription that is just under $1,900 with no additional costs. We get these promotions about upgrades and stuff like that, but we haven't had a need to add more seats. Users can also use TeamViewer for home use with a non-commercial free license."
"It has probably saved us several thousands of dollars because we have quick access anywhere. We don't have to worry about finding people onsite or arranging conference calls. We also save time and money with it because we don't have to send somebody onsite to troubleshoot."
"...it will cost you $1,500 to $1,600 a year, but when I think of how much work I do through TeamViewer..."
"The cost of the licenses depends on how you buy them. They just had a buy one get one free deal going, and they do that every once in a while. Where you buy one license, and they will give you the second one free, or you can try to get discounts. Most of our licenses that we have we tried to do something like that just to save some money."
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Comparison Review

JD
May 7, 2019
Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS
We use TeamViewer for support, controlling our ~2,500 end-user computers and our ~60 servers.  Our environment is primarily macOS, with about 95% of end-users on Macs, but our servers split between Windows and macOS.  We also have some digital signage devices that run Linux, and we use TeamViewer…
 

Top Industries

By visitors reading reviews
Educational Organization
27%
Computer Software Company
11%
Financial Services Firm
7%
Manufacturing Company
6%
Financial Services Firm
11%
Manufacturing Company
10%
Computer Software Company
8%
Retailer
7%
Computer Software Company
14%
Manufacturing Company
8%
University
7%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

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What are the pros and cons of Microsoft Intune?
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Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about LogMeIn Pro?
The remote services feature is definitely the most valuable, along with the capability to print remotely.
What is your experience regarding pricing and costs for LogMeIn Pro?
The only issue is that they could have a tier between 10 seats and 50. But for 10 seats, the price is fair.
What needs improvement with LogMeIn Pro?
With LogMeIn Pro, we could connect up to 10 computers, and having an option for something in between would be good. L...
Should I choose Teamviewer Tensor over the regular Teamviewer?
The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By f...
What do you like most about TeamViewer?
It is easy to use and has a pretty good UI.
What is your experience regarding pricing and costs for TeamViewer?
The tool's price is a problem because TeamViewer wants users to sign up, and I feel most of the products want their u...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
The North Face, Slingbox, Lutron, The Weather Company
Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross
Find out what your peers are saying about LogMeIn Pro vs. TeamViewer and other solutions. Updated: January 2025.
837,501 professionals have used our research since 2012.