Microsoft Intune Reviews

We use Microsoft Intune to secure and control our notebooks and mobile devices.

Intune is deployed as SaaS.

Microsoft Intune has been instrumental in helping facilitate remote work.

Microsoft Intune brings our endpoint and security management tools into one place.

Microsoft Intune provides full visibility and IT control across our device platforms.

The Microsoft Intune user experience is seamless. The users are not affected by the control we have over the devices.

Enforcing privilege access using the privilege management feature allows us to quickly address the user's service requests.

Microsoft Intune has helped reduce the risk of security breaches. This control over our devices reduces the attack surface and makes them more secure.

Microsoft Intune has helped consolidate our vendors making it easier to administer control.

Intune suite's ability to integrate with Microsoft 365 and Microsoft Security for all managed devices is important and makes managing them easier.  

The policies restricting non-corporate devices on our network and the installation of unauthorized apps are the most effective for managing and securing devices.

The ability to block and erase remote devices is valuable to us, especially when those devices are lost.

I would like the ability to install the agent on devices from suppliers, which would enable us to implement a zero-trust strategy for guest devices.

I have been using Microsoft Intune for almost two years.

Microsoft Intune is stable. I have not encountered any issues.

Microsoft Intune is scalable. We are planning to increase the size of our company within the next 12 months.

I have contacted Microsoft support once because we primarily use one of their local partners for support.

Positive

One infrastructure analyst completed the deployment.

We used a Microsoft partner to help with the initial deployment.

On a scale of one to ten with one being the cheapest, the cost of Microsoft Intune is a five.

We evaluated a solution from Blackberry but did not like it because it was not as intuitive and the configuration was antiquated. Microsoft Intune was also less expensive.

I would rate Microsoft Intune nine out of ten.

We have only 100 users. It is easy for us to administrate this number of devices.

A junior-level infrastructure analyst manages the solution.

Before implementing Microsoft Intune make sure to have a good plan and become familiar with all the solution's features.

We use it for device compliance and posture, application control, and we use it for integration with our corporate devices.

It brings all of our endpoint and security management tools into one place and makes life a little bit easier. We're a Microsoft partner, and it integrates well and works quite well. We're also a Cisco partner, and it works well with Secure Endpoint and our existing Zscaler product.

Similarly, when it comes to our organization's security, it makes life easy.

Intune also helps reduce the risk of security breaches because we're making sure devices are patched and that firewalls are enabled. And that helps our organization save on costs.

While I don't think you can ever have full visibility and control, Intune certainly allows us to see the applications being used and tells us if things like Windows patches aren't applied to machines. It does a good job. That visibility makes life a little easier.

The user experience with Intune is pretty good, the same as with all Microsoft products, really. Once you're used to one, you can use all of them.

And it's not too bad for securing hybrid work and protecting data on company and BYO devices. As I said, we're using it in conjunction with our Zscaler deployment, so that obviously helps.

Some of the security posture limitations are not brilliant; they're not ideal, but they're not causing us a problem at the moment. It's the granularity: "Is your firewall on? Is BitLocker on?" It's not amazing granularity. But I've looked into other products, like Duo, and they're all similar.

I have been using Intune for four or five years.

We worked with Cisco network monitoring, using Cisco ASA with RSA deployment. It had its issues. It wasn't very user-friendly. If a device wasn't posture-compliant, for example, it wouldn't explain to the user what they needed to do. There was also a bit of limitation with the operation alongside things like antivirus software. It didn't work very well with Sophos and other applications.

Overall, Intune is not bad. It's okay.

We use Microsoft Intune to manage desktop, mobile, Apple, and Windows devices.

Before Microsoft Intune, we were unable to manage devices because everyone was working from home, even though they were still part of our group. This meant that we could not control the devices, such as installing software, deploying tools, or setting up laptops for remote users. After Microsoft Intune was implemented, we were able to manage devices remotely. We can now push policies and applications to devices from a central console. This has made it much easier to keep devices up-to-date and secure, even when employees are working from home.

Device management allows us to control devices remotely, push applications from the cloud, and use autopilot. Autopilot is the most valuable feature.

When somebody has a customized application or their own company's application, we cannot deploy that application. For that, Microsoft has to change some tools, such as the launch tools, so that we can deploy those applications as well.

I have been using Microsoft Intune for two years.

Microsoft Intune is stable.

Microsoft Intune is scalable. We have 300 end users.

The technical support is good.

Positive

We previously used TeamViewer Remote Management. However, we switched to Microsoft Intune because TeamViewer did not offer application deployment or vulnerability management. Microsoft Intune offers both of these features, as well as integration with Office 365 Defender.

Intune's initial setup is straightforward. Microsoft provided us with some documentation on how to implement the basic setup, and we went through that. There is also a lot of documentation available on the Microsoft portal. We can easily find whatever we are looking for by searching. The Microsoft support team is also very helpful.

The implementation was completed in-house.

We have seen a return on investment with Microsoft Intune.

Microsoft Intune is more expensive than other solutions, but it offers a wider range of features and control. It is definitely worth the cost for organizations that need a comprehensive mobile device management solution.

I give Microsoft Intune an eight out of ten. It solves all of the problems that we were previously logging into other products to handle. Now, we can do everything from a single console, including security, management, encryption, device vulnerability, and anything else we want to do with the device. We can even run any script.

There is no maintenance required from our end for Microsoft Intune.

To use Microsoft Intune, we must have an active domain. We can then purchase Intune directly from Microsoft or from a partner.

If I had the opportunity to choose a configuration management tool again, I would choose Microsoft Intune.

We use the solution for information and protection. The solution identifies anything that can be exploited.

Microsoft Intune allows us to ensure that all devices are authenticated and that they use policies to prevent people from logging in and accessing unauthorized resources.

Autopilot is the most valuable feature.

Unlike VMware Workspace ONE, which provides system configuration and endpoint management, Microsoft Intune is not a standalone application. This is a limitation of Microsoft Intune because it does not provide all the information we need or the application details of the devices connected.

Microsoft Intune's support for Mac devices is lacking and could be improved.

I have been using Microsoft Intune for seven years.

With our number of users, Microsoft Intune is stable.

Microsoft Intune is currently able to meet our requirements, but as we expand in the future, we may need to consider other options. 20 percent of our employees are using Microsoft Intune.

The technical support is slow at responding.

Neutral

The initial setup was somewhat complex. We encountered some issues with the security group, which prevented us from enrolling some of the devices. Our strategy was to onboard all the new users first. The deployment involved around eight people.

The implementation was completed in-house.

Microsoft Intune is included in the E5 license at no additional cost.

We evaluated VMware Workspace ONE but ultimately decided to use Microsoft Intune because we already had a Microsoft E5 license.

I give Microsoft Intune a seven out of ten.

We have not required any maintenance as of now.

I recommend Microsoft Intune.

Our use case is relatively typical; we primarily use the product for managing Windows laptops, pushing policies, and some configurations. 

The ability to send configurations to our systems is valuable, particularly as we don't have a regular Windows AD server. Our current environment doesn't have a Windows AD, which limits our ability to push GPOs. However, this is where the solution can step in and help us push policies.

The reporting could be improved, as it's pretty poor compared to other products of this type. 

Patching needs improvement, as it hasn't been working well recently. 

We've been using the solution for over two years. 

The solution is very stable. 

The scalability is there, and it's automatically based on the number of users in the back end, so we don't even need to think about it.

The tech support is excellent, and I give them a nine out of ten.

Positive

At my old organization, we used Microsoft System Center Configuration Manager (SCCM), which is more of an on-prem system. Microsoft seems to have recognized that everyone is moving to the cloud, and I expect they will bring SCCM's capabilities onto Intune as a kind of product upgrade.

SCCM is a more versatile tool than Intune; we can't patch third-party applications in the latter, which is a significant headache.

The deployment was pretty straightforward; the solution came in a prebuilt configuration, and we just needed to enable it in our Azure domain.

As the product is cloud-based, we don't have to do any maintenance as a customer. 

Intune is available as an individual product, but it also comes with Office 365 Premium or an Enterprise license, and the price varies for each version. 

I rate the solution eight out of ten. 

Those considering the solution should look into it because it may already be part of your license or available with a small upgrade. Once upgraded, you have a tool and don't need to bring in another one. The deployment is simple, there is no other third party and no agents to be deployed. You also have a dedicated console that provides visibility and management, which is very easy to handle.

The primary use case is to safeguard the company's data. My management wanted to categorize the applications and ensure privacy and security in terms of corporate applications versus personal applications on corporate devices. We began to prioritize B objectives in 2013 and 2014, which is why it is essential for the organization to prioritize its categorization. To accomplish all of these objectives, we embarked on a successful journey.

Since Microsoft Intune has provisioned data, application, and device security, it helped us significantly increase our security posture.

We restricted certain geographical locations with which we are not doing business, which minimized risk, and Microsoft Intune's conditional access feature helped secure our environment from a recent hacking attack originating from a specific country.

The conditional access feature in conjunction with Microsoft Endpoint Manager is a fantastic combination.

The device profiling which uses the official Outlook email enabled us to control the screenshot feature and prevent copying outside of the organization's application. This is really helpful in controlling data breaches.

Microsoft needs to enhance device-level security, as sometimes when using Microsoft Intune, the device's operating system becomes stuck and requires a full uninstall to remove the Intune bug.

The price of the solution has room for improvement.

I have been using the solution for almost ten years.

The solution is extremely stable.

The solution is scalable. We have 300 end users in our organization.

Prior to the COVID pandemic, the technical support was excellent, but since then there has been a marked decline in the quality of support.

Neutral

We previously used VMware Workspace ONE which is a very good solution and in some areas better than Intune, and Cisco Meraki Systems Manager. We switched to Microsoft Intune because of the better integration with Microsoft products.

The initial setup is a bit complex. Initially, we deployed for the executives of the organization. We deployed Microsoft Intune for one hundred users in the first year. After receiving positive feedback, we expanded our model and provided security for all the major executive users of our organization, protecting their data, devices, and applications. We had two administrators and six service desk screen engineers deploy the solution. In addition, our two administrators were verifying the policies and implemented the solutions on end users' devices.

The implementation was completed in-house.

Microsoft Intune is a very good solution and in time I am sure we will see a good return on investment.

Microsoft Intune is expensive.

I give the solution a seven out of ten.

There is no external maintenance, but at the device level, we must adhere to Microsoft's patches and policies and keep our devices up-to-date with the latest patches. The company portal may not allow for older versions, so we must ensure that the solution is kept up-to-date.

Microsoft Intune is a very good solution and when compared to VMware Workspace ONE, it is a strong competitor. I would not call it the topmost or leading product in this domain, however, with Microsoft's progress, I'm sure it will be a leader in a few years. On the Microsoft side, they may need to improve their support system and build releases of the solution.

We control the endpoints and push the software. We also manage the patch schedule, quality updates, and feature updates. We use pretty much everything that is offered within Intune.

Our operations are much simplified. Traditionally, IT support has to manually install a lot of software. For example, Adobe, Google Talk, Google Hangouts, or any other solution has to be installed manually. With Intune, we can automate when somebody is joining. When a laptop joins the company domain, it is much easier to install different applications.

Intune brings all of our endpoint and security management tools into one place. It is always nice when you have a centralized place to look at all the devices. It helps the IT administrators to have a broader overview. It helps if they want to have a quick look at the endpoints or any software that did not install correctly. It has been great for the IT administrators. I log in pretty much every day to take a look at any failures, any out-of-compliance devices, etc.

Intune has been beneficial to me. I have been using it daily. I can see everything through one dashboard. I do not have to jump in and out of different places. 

Intune has definitely saved us costs. We do not have to go and get another software. We are saving quite a lot there, maybe 30,000 to 40,000 annually.

In terms of user experience, the good thing is that users do not feel anything. The users do not have to experience a reboot when an application gets installed. Traditionally, they have to restart their laptop or they experience slowness. All these issues are gone. It is all done in the background. The whole idea is that the user does not need to know what is going on at the back. They just need to use the application. When it gets installed, they will get a notification saying that the app has been installed by their admin. They can then just open the app and use it. That is it.

The ability to push applications on devices is valuable. You do not have to manually install applications one by one. If you like to use ten different applications, you do not have to manually go and download them one by one. Intune can compile a package for you, and then you can just push them from the admin center.

I would like to see easier pushdowns. Currently, we have to package our own software and then push it. Intune can make that way easier and integrate applications, such as Zoom and Adobe Acrobat, that are used by a lot of enterprise or corporate organizations. If they can integrate all the applications in their Intune system and allow all the IT admin to see any vulnerability upgrades or any feature upgrades required, that would be great. Currently, we do not have this kind of information proactively showing up in the admin dashboard.

The UI is very difficult to navigate around. You have to click multiple times. For example, you have to click four or five times to get to the BitLocker key. If something is missing or something is not installed properly, you get the same error every time. Behind the error message, there is a lot of meaning to it. The user interface and the way Intune shows the errors for troubleshooting do not make it very useful for me. We can only get a glimpse of the error, but you have to figure out the rest of the things on your own. You have to go to Google, or you have to go to GitHub or another forum to find any related information.

I have been working with Microsoft Intune since I joined this company. I have been with the company for two years, and my company has been using it longer than that.

I would rate it a 6 out of 10 for stability.

I would rate it a 6 out of 10 for scalability.

Microsoft support does not know a lot of things. There was some issue with the software integration or software deployment. If you ever open a case with them, I feel like they do not really know a lot of things. If you open 5 cases, they are able to resolve only 1 of them. You have to resolve the rest of the 4 cases yourself. You have to troubleshoot them on your own. Their support is not that great. I would rate their support a 4 out of 10.

Neutral

I have not used any similar solution.

We have a cloud environment. Its initial setup was straightforward.

It does not require any maintenance from our side.

I did it all by myself. I do not need any help.

Its price is quite okay. I wish they provide certain additional features with the same license.

There are a lot of free videos about Intune on YouTube. To those who would like to use Intune, I would advise having a look at those videos to learn how to navigate around and how to use it before they start using Intune. From there, they can completely kick off the journey with Intune.

I would rate Intune a 7 out of 10.

We use Microsoft Intune to manage our corporate devices such as mobile devices.

Microsoft Intune unifies all of our endpoints and security management tools.

Since Intune is part of Microsoft and managed under one umbrella, we don't need any third-party solutions and we can control everything from Intune which enhances our IT and security operations.

Microsoft Intune provides full endpoint visibility and IT control across device platforms ensuring our data is secure.

The user experience for Intune is good.

Microsoft's security signals within Intune improve our security posture.

Endpoint Privilege Management enables us to enforce least privilege access. We can assign different types of access based on each user.

Our attack surface is minimized because if there are any threats or suspicious activity, the affected device is automatically blocked and it becomes non-compliant. The application and company data become inaccessible until the issue has been resolved. These actions also trigger email notifications to inform us of the situation.

Implementing Microsoft Intune has significantly improved the efficiency of our IT team. Previously, managing our devices involved juggling Active Directory and SCCM, requiring multiple tools and a scattered approach. Now, with everything centralized in the cloud, we have a single portal, a single point of control, and a single subscription. This eliminates the need for dedicated servers and complex hardware setups, reducing the need for manual monitoring and update triggers. With Intune, everything is under one umbrella, offering a wide range of options with just a click. No more complicated settings or fragmented workflows. We simply choose the desired policy, perform a few clicks, and our machines are enrolled and updated seamlessly. This streamlined approach has not only boosted our IT team's productivity but also enhanced our overall security posture.

Intune has helped reduce the risk of security breaches by up to 70 percent.

Microsoft Intune has helped our organization save costs.

The many policies available in Microsoft Intune for managing our devices are valuable.

The policies we had in SCCM and AD offered features that are missing from Microsoft Intune.

I have been using Microsoft Intune for one year.

I would rate Microsoft Intune's stability a seven out of ten because it needs more granular policies.

The first level of support is not good but the higher levels are knowledgeable and they are available 24/7.

Neutral

We previously used Microsoft System Center Configuration Manager and switched to Microsoft Intune so we could better secure our personal and corporate devices.

The initial deployment was straightforward. We need a license to join the machines to Azure and then apply the policies we create.

One person is required for deployment.

The implementation was done in-house.

I am satisfied with the pricing.

I would rate Microsoft Intune a seven out of ten.

Intune has helped us consolidate vendors. The consolidation has saved us on licensing costs.

We have 100 plus customers and a team of 20 people using Microsoft Intune.

It's important that Intune's suite is integrated with Microsoft 365, and Microsoft Security for both cloud and co-managed devices.

Intune does not require maintenance but we do need to monitor the status of our devices.

I recommend trying Microsoft Intune.