We use it for the rollout of Windows and Apple devices to our users.
Head of Operations. Risk & Systems at a financial services firm with 11-50 employees
Integrates with other Microsoft products, provides a good value for money, and is stable 99% of the time
Pros and Cons
- "Its direct integration with all the other products that we have from Microsoft is valuable. We're using the E5 license, and we have a whole wealth of different products available. It just makes it easier to have everything from one provider."
- "One big problem with Microsoft is that they're changing the names of the products quite often, or they're quite consistently doing so. Intune is now Endpoint administration. Constantly switching the user interface or the administrative interface makes it quite hard to keep pace. If you are on a two-week holiday and you come back and look at the same screen you have looked at for the last couple of months, it looks different, which is annoying. Changing things around all the time doesn't make it easy."
What is our primary use case?
What is most valuable?
Its direct integration with all the other products that we have from Microsoft is valuable. We're using the E5 license, and we have a whole wealth of different products available. It just makes it easier to have everything from one provider.
What needs improvement?
One big problem with Microsoft is that they're changing the names of the products quite often, or they're quite consistently doing so. Intune is now Endpoint administration. Constantly switching the user interface or the administrative interface makes it quite hard to keep pace. If you are on a two-week holiday and you come back and look at the same screen you have looked at for the last couple of months, it looks different, which is annoying. Changing things around all the time doesn't make it easy.
There are some elements where the integration isn't finalized. So, for some of the things, you use the user interface, meaning the administrative website, and for some of the things, you have to use PowerShell to make changes, and it's not quite clear why you have to do things at one point this way and at the other point that way. If they could improve that a little bit more, it would be a good thing.
Other than that, functionality-wise, it, more or less, serves our purpose. I'm not really sure what I would wish more at the moment.
For how long have I used the solution?
I have been using this solution for over a year.
Buyer's Guide
Microsoft Intune
March 2025

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What do I think about the stability of the solution?
It is stable 99% of the time. There are some problems with Microsoft in terms of outages, but overall, the solution is very stable.
What do I think about the scalability of the solution?
It is very easy to scale. It is basically adding additional licenses. It requires adding additional domain names and things like that and maybe adjusting a couple of security groups, but other than that, it's really easy to scale up or down.
We have only 120 users in 44 companies. A few of them have financial, accounting, or legal backgrounds. We are not an engineering company; we are a service company. We are a shared service center catering to the needs of more than 44 other companies. That's our business. We are a managed service provider to all these companies.
How are customer service and support?
Its documentation is quite okay, and if not, if you Google things, you would find almost everything.
We had four, five issues over the last year, and we had to contact them. They were actually quite swift at solving problems. So, overall, we are happy.
How was the initial setup?
It was easier than expected. We did the full deployment for 44 companies and about 120 users in about three months.
What was our ROI?
ROI is very high at the end. We were using a full data center before with three racks built up with about 30 host systems and 220 virtual servers that we operate in, and by just switching to Microsoft 365, we could get rid of all of them. It made our life easier in terms of support and maintenance. We have saved the costs for all the hardware that we had and all the hassle that we had when parts were broken.
What's my experience with pricing, setup cost, and licensing?
If you ask the accountant or the finance department, they'll tell you that it is way too expensive, but when I look at the cost and compare it with the value you actually get, it's more than fair.
Which other solutions did I evaluate?
We looked at the Sophos solution as well. We are a Sophos partner, but it was easier to deal directly with the Microsoft solution primarily because of the rules management and the Microsoft groups and the security groups that we use. We use rule-based access, and we have access packages so that users can elevate their rights with an approval process in the back.
What other advice do I have?
I would rate it an eight out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Manager, Information Technology Support at Innoveo
A user-friendly tool that's easy to deploy and manage
Pros and Cons
- "The ability to send configurations to our systems is valuable, particularly as we don't have a regular Windows AD server. Our current environment doesn't have a Windows AD, which limits our ability to push GPOs. However, this is where the solution can step in and help us push policies."
- "The reporting could be improved, as it's pretty poor compared to other products of this type."
What is our primary use case?
Our use case is relatively typical; we primarily use the product for managing Windows laptops, pushing policies, and some configurations.
What is most valuable?
The ability to send configurations to our systems is valuable, particularly as we don't have a regular Windows AD server. Our current environment doesn't have a Windows AD, which limits our ability to push GPOs. However, this is where the solution can step in and help us push policies.
What needs improvement?
The reporting could be improved, as it's pretty poor compared to other products of this type.
Patching needs improvement, as it hasn't been working well recently.
For how long have I used the solution?
We've been using the solution for over two years.
What do I think about the stability of the solution?
The solution is very stable.
What do I think about the scalability of the solution?
The scalability is there, and it's automatically based on the number of users in the back end, so we don't even need to think about it.
How are customer service and support?
The tech support is excellent, and I give them a nine out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
At my old organization, we used Microsoft System Center Configuration Manager (SCCM), which is more of an on-prem system. Microsoft seems to have recognized that everyone is moving to the cloud, and I expect they will bring SCCM's capabilities onto Intune as a kind of product upgrade.
SCCM is a more versatile tool than Intune; we can't patch third-party applications in the latter, which is a significant headache.
How was the initial setup?
The deployment was pretty straightforward; the solution came in a prebuilt configuration, and we just needed to enable it in our Azure domain.
As the product is cloud-based, we don't have to do any maintenance as a customer.
What's my experience with pricing, setup cost, and licensing?
Intune is available as an individual product, but it also comes with Office 365 Premium or an Enterprise license, and the price varies for each version.
What other advice do I have?
I rate the solution eight out of ten.
Those considering the solution should look into it because it may already be part of your license or available with a small upgrade. Once upgraded, you have a tool and don't need to bring in another one. The deployment is simple, there is no other third party and no agents to be deployed. You also have a dedicated console that provides visibility and management, which is very easy to handle.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Microsoft Intune
March 2025

Learn what your peers think about Microsoft Intune. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
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Communication & Collaboration Department - Global Messaging & Mobility Specialist at a pharma/biotech company with 10,001+ employees
Good pricing, excellent scalability, and offers integration with conditional access
Pros and Cons
- "We already use a lot of Microsoft products in our company, and therefore, it made sense to also use this product."
- "There are a lot of small use cases where we realized that some technical solution was missing in Microsoft in comparison to other products. For example, it lacks something similar to sensing or location-based rules and configurations."
What is our primary use case?
We primarily use the solution for device management.
There are a lot of use cases, however, the base is the mobile security for our corporate devices and deployment of applications. We are a worldwide organization and in many countries. There are also country-based use cases, or areas that incorporate these use cases for some specific business units such as healthcare and similar SAP solutions. We have a lot of small areas where we use this, however, the main driver is improving the security of the devices and providing some automation configuration for the users including VPN solutions and corporate WiFi connections, applications, et cetera.
How has it helped my organization?
If I compared this product to XenMobile, except the conditional access, which was also partially possible to integrate with Citrix XenMobile, then there is not much difference between the two. The functionality s very good. However, the main way this has improved our organization is that there is support for conditional access and native integration with Office 365 services which we migrated to.
What is most valuable?
The integration with conditional access is great. That's maybe the most important aspect of the solution.
The pricing is very good.
We already use a lot of Microsoft products in our company, and therefore, it made sense to also use this product.
For the most part, the solution is stable.
As a cloud solution, the scalability on offer is great.
What needs improvement?
There are a lot of small use cases where we realized that some technical solution was missing in Microsoft in comparison to other products. For example, it lacks something similar to sensing or location-based rules and configurations.
We would like, for example, integrated remote control or a remote session tool or something like this. You must have TeamViewer and the integration with this is limited and it's extra money. Nothing is built-in. Some functionalities are really limited to fully managed devices and so on. It took a long time for them to integrate the big ECS infrastructure into the corporate devices. This is now done, however, it took a longer time than expected.
Technical support could be h=better.
For how long have I used the solution?
We've used the solution for the last three years, starting with the integration.
What do I think about the stability of the solution?
The solution is pretty stable. As it is in the cloud, there are not many issues in terms of a service outage or things like this. Maybe when there are new patches integrated every month, which sometimes happens, some functionality may be influenced or affected. It's more or less a small issue, however, issues are possible. I don't recall a situation where downtime happened or users were really affected, however. It's just an occasional issue we may have with a patch that we would need to address.
What do I think about the scalability of the solution?
The solution is quite scalable. As a cloud product, there are no issues surrounding expanding if you need to.
We have maybe 27,000 people using the solution at this time. There is a plan to have all mobile users in this solution, so we are talking about 70,000 users at some point. However, it's a question also of the licenses, as you have to have a license for that product.
How are customer service and support?
Technical support is hit and miss. Sometimes it's really good and other times it's not so great.
Which solution did I use previously and why did I switch?
We used Citrix Endpoint Management in the past. We used it about two years ago. It was a good product. They are comparable, really, Citrix and Microsoft.
How was the initial setup?
I was not involved from the beginning of the project. However, from what I remember, we did the implementation directly with the help of a support engineer from Microsoft. Their involvement ensured the setup was not such a big deal.
Deployment took maybe one year in our environment, however, this was because we had a lot of time to tune it up and to test it, to have a pilot for a few months and then add more people to the pilot before we started migrations for mobile, for example. We took our time to really prepare the product as best as possible and then deployed it to the users and migrated them over.
We have two levels of people at a global level that handle deployment and maintenance. They mostly focus on improving the environment, not troubleshooting WiFi issues.
What about the implementation team?
We had direct assistance from Microsoft. Their assistance made the process seamless and it was a positive experience.
What's my experience with pricing, setup cost, and licensing?
The solution offers reasonable pricing.
It's my understanding that we have the licensing set up for monthly payments, however, it's not an aspect of the solution I'm directly involved with. I don't know enough about it.
That said, I am aware that, in order to have mobile involved, you need the EMS solution or EMS license, and that's an extra cost to the standard Office license.
What other advice do I have?
We're just a customer and an end-user.
As we are on the cloud version of the solution, we are more or less on the latest version of the solution.
The product was chosen for political reasons, as the company is mostly using Microsoft products and also the prices were maybe better than other options.
I'd recommend the solution to others. If they are already using Microsoft or 365, it's a good product for companies sot have.
I'd rate the solution at an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Information Security Analyst at PicPay
Great for our update needs, operating system version updates, and security policy enforcement
Pros and Cons
- "Great for software update needs, operating system version updates, and security policy enforcement."
- "Some enrollment features could be improved."
What is our primary use case?
I'm a senior information security analyst and a customer of Intune.
How has it helped my organization?
Before having Intune, we didn't have the capability to have computers wiped. I couldn't manage the operating system from a central location and wasn't able to deploy policies and verify software updates. It's helped with software update needs, operating system version update needs, and security policy enforcement.
What is most valuable?
The support is excellent for this solution and the configurations are a good feature.
What needs improvement?
There are some enrollment features that could be improved, possibly some other tools that do almost the same job with alternative ways to enroll the device. Intune doesn't have those features. Additionally, I think they could try to invest more on macOS devices making it more manageable, and making the management more accurate. A solution like Jamf, for example, gives you the greatest capability - more capability on management, on policy enforcement, wiping devices, locking devices, and many other things. This is the main reason I'm not using Intune for all the contractors now and the reason we're planning to have Jamf implemented at the beginning of 2021.
If they could improve the support on the macOS devices, it would be great. Then we wouldn't need to buy Jamf. I'm not sure it's possible because of the relationship the enterprise has with Apple, but if they could improve the macOS management, that would be great.
For how long have I used the solution?
I've been using this solution for about two years.
What do I think about the stability of the solution?
The solution is very stable, we don't have any problems with the platform itself. We had a problem a few weeks ago with the whole Azure provider system which affected not only Intune, but most Microsoft services. This was the biggest problem I've had with Intune, no problems with the platform or instabilities.
What do I think about the scalability of the solution?
I'm not able to scale because of the issues with macOS management. We really have some needs here that Jamf Pro covers more efficiently than Intune does. We are trying to work it to have Intune on Mac systems, but we need to install something extra to make that work. We were looking for a more transparent tool in order to get this enrollment done by a central console, and not have to install other tools on the computers. Jamf does that, so we essentially don't need to install any kind of tool. You just need to enroll your device using a URL and it's done. Scalability in relation to the entire Windows or Android or iPhone environments can be done without a problem. We have around 2000 computers. In my previous job we had 55,000 PCs, and they were all Windows.
We had four analysts working on implementation and we now have two people dealing with day-to-day maintenance. For now, we won't continue installing Intune on macOS. We'll just keep them on Windows, Android, and iPhone and we'll go through the macOS with Jamf Pro.
How are customer service and technical support?
With Microsoft, everything is on the community and easily accessible. Jamf Pro also provides a very, very, good support team. They have engineers, and depending on the support you buy or the support agreement you make with them, you can have a personal engineer working with you 24/7. Both tools have very good support teams.
How was the initial setup?
It's really simple to implement Intune. Everything is already deployed on the cloud and you get everything you need. If you have a Windows 10, you can perform this connection from the Windows control panel and it's quite easy. We are now working to get the Android and iOS cell phones enrolled as well. We are on a pilot right now for macOS. Computers running macOS are already in a pilot period. We're just verifying that everything works well. We're also proceeding with the implementation for the macOS computers as well. Deployment took one or two weeks and I did it myself.
What's my experience with pricing, setup cost, and licensing?
In Brazil, we need a partner to get a license. The partner communicates with Microsoft and provides us with the license. We have a monthly contract which is paid annually and we have a three-year contract with Intune.
What other advice do I have?
If you have a complete Windows workstation environment, Intune is fine. But if you have a mixed environment like I do, running Windows and Mac, Jamf Pro is the best tool to manage an Apple environment. The reason we chose Jamf is because it integrates to Intune. In a single panel you can have all the inventory you need, either from Mac computers or Windows computers, because they send the information to the Intune platform. This was the main reason we chose Jamf.
I would rate this solution a nine out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Systems Admin at a government with 10,001+ employees
A cost-effective solid solution that helps to manage devices
Pros and Cons
- "The tool's most valuable feature is Autopilot."
- "I have a lot of Apple products in my environment. It would be nice to have an improved integration of Apple products with Microsoft Intune without Jam."
What is our primary use case?
We are replacing AirWatch MDM with the product so that we can manage our devices. Eventually, we plan to migrate from SCCM, Windows, and Mac to the Microsoft Intune environment. It will help different departments to manage devices from one place.
How has it helped my organization?
Microsoft Intune helps us lock and open iPads easily.
What is most valuable?
The tool's most valuable feature is Autopilot.
What needs improvement?
I have a lot of Apple products in my environment. It would be nice to have an improved integration of Apple products with Microsoft Intune without Jam.
For how long have I used the solution?
I have been working with the product for a year.
What do I think about the stability of the solution?
Microsoft Intune's stability and uptime are good.
How are customer service and support?
Microsoft Intune has a lot of documentation. Its support is also good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We used AirWatch before Microsoft Intune. We switched because of cost and customer care issues. We are currently in an SCCM environment.
How was the initial setup?
The solution's deployment is both complex and intuitive.
What's my experience with pricing, setup cost, and licensing?
Microsoft Intune's pricing is reasonable.
Which other solutions did I evaluate?
We chose the product because it was cost-effective and easy to integrate with our system.
What other advice do I have?
We are working with a Microsoft partner to improve our environment's security. It helps us condense our profile into one instead of three.
We expect time and money savings in the long run since it is a cost-effective solution. We are Microsoft partners. It integrates everything into one platform, which helps us save time since we don't have to jump from one platform to another.
I rate the product a seven. It is a good product with good capabilities. It is a solid solution that is easy to work with.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Customer Technical Support at a comms service provider with 11-50 employees
It saves us time and money because we buy less equipment
Pros and Cons
- "Intune enables us to manage our devices from anywhere."
- "Intune has limited integration with non-Microsoft solutions."
What is our primary use case?
We use Intune as an educational platform. My company has about 85 users and 10 admins at one location.
How has it helped my organization?
Intune saves us time and money because we buy less equipment. We can wipe our devices and reuse them on different jobs instead of buying new ones.
What is most valuable?
Intune enables us to manage our devices from anywhere.
What needs improvement?
Intune has limited integration with non-Microsoft solutions. It isn't suitable for iOS devices—only Windows and Android. I would also like to see improved synchronization and replication with Azure Active Directory in hybrid environments.
For how long have I used the solution?
I have used Intune for one year.
What do I think about the stability of the solution?
Intune is stable.
What do I think about the scalability of the solution?
Intune is scalable.
How are customer service and support?
I rate Microsoft's support an eight out of ten. The recommendations from the community forums are usually enough. I contact Microsoft's support when I have a significant issue. They're helpful and provide the information I need.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We also do business with Amazon, Google, and other cloud providers.
How was the initial setup?
Intune was easy to set up. Everything goes quickly once you have all the documentation. It isn't that complicated and took about four or five days in our test environment. We had to synchronize the users with the cloud environment. Once all the identities are replicated in the cloud, we started to duplicate the groups and endpoints. After this was finished, we cut the links to the on-premise installation.
What was our ROI?
We have seen a return on investment. We pay about $10,000 annually for 85 users. We save a lot on maintenance and monitoring.
What's my experience with pricing, setup cost, and licensing?
Intune's pricing model is appropriate.
What other advice do I have?
I rate Microsoft Intune a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Specialized Engineering Manager (Digital Workplace & Unified Communications) at a comms service provider with 10,001+ employees
Comes bundled with Microsoft 365, saves money, and has a pretty easy initial setup
Pros and Cons
- "If you need only to load a specific profile and you don't have deep security functionalities, et cetera, Intune is very nice and good."
- "They need to integrate more with security options."
What is our primary use case?
The solution is primarily used to manage iOS, Android, and also Windows 10 or Windows 11. It's to manage end-user devices.
What is most valuable?
The best thing about Intune for the customers is simply that it's included in the different plans of Microsoft 365. If a customer needs Office or collaboration tools, Intune is included. It's for free. If the company has another MDM, normally they are paying for it. This product is included in the license of Microsoft 365. We find that the customers, in general, want to change the solution, to move from another classical MDM to Intune due to the fact that they save money.
If you need only to load a specific profile and you don't have deep security functionalities, etc, Intune is very nice and good.
The initial setup is very simple.
What needs improvement?
If you need some restrictions or some integrations or you need integrations with security options, or if your mobile terminals are industry-special or ruggerized, bar code readers, printers attached, this might not be the best option. If your MDM has to be really specific, perhaps Intune is not the better option. You have to consider MobileIron or Workspace ONE or MaaS360 or similar.
They need to integrate more with security options. When the customers want some specific security functionality they begin to think about other platforms.
What do I think about the stability of the solution?
The stability is very good. There are no bugs or glitches. It doesn't crash or freeze. It's pretty reliable.
What do I think about the scalability of the solution?
Scaling is simple. It depends on the licensing. If you have licenses for that, the only thing you have to do is to continue with the enrollment of the terminals. It's very easy. You have to assign the terminals to a group of users with different restrictions or policies and that's it.
How are customer service and support?
With the CSP licenses, we as a cloud service provider, are obliged to provide services. With our service, we provide support to the licenses. When we sell licenses differently, in the LSP scheme, then we have to sell the premium service for the customers.
I don't use it directly. That said, I know the ratings of the services that we provide for our services. The only thing that I should say is that normally when we have an SLA with a customer for Microsoft, there is a specific response time that we can provide as a service provider. They do not consider that. They say, "Our service is this. This is our SLA." Then, our service level agreement is eight hours.
Sometimes, when you offer a service level agreement with a customer, the support of the manufacturer or of the vendor is included. It's the only thing that, if you are providing services on an end-to-end basis, you have to consider. Sometimes, when you call Premier Support and you say, "Please, I need a solution before six hours," it doesn't matter for them. They say, "I have not six. I have eight, so don't call me if I'm in the eight hours."
How was the initial setup?
It's very simple to set up. To set up the terminals, it's very easy. You have a manual, and it's very easy to follow. You can configure functionalities for specific users or a specific group of users or things like that. It's great.
The time it takes to deploy depends on the number of terminals and it also depends on the number of different groups. Perhaps you have to configure the different policies for different groups. That might take longer than a straightforward setup. In an installation with, for example, 1,000 terminals, it typically takes less than a month -three weeks or so.
I don't personally handle the deployment myself, however. I offer it to clients. I'm not the one to actually do the manual work of implementing it.
The amount of people we need to deploy a solution depends on the number of terminals that we have to manage.
Some customers configure everything at the beginning and nothing changes over time. That said, we have other customers that they are continuously asking for changes. This group of customers will likely need three people more to handle maintenance. For every 1,000 devices, you typically need one and a half full-time employees.
What was our ROI?
In terms of ROI, it depends. If you have licenses included in your plan for M365, Microsoft 365, from the very beginning, if you have to sell that, it depends on the business case that you can do. It's different if you buy a CSP or LSP license.
One kind is considered as a cost and another is considered as an investment. The LSP is an investment.
In the products and services space, from a pay-per-use perspective, I don't see a relationship between this product and ROI.
What's my experience with pricing, setup cost, and licensing?
There are different kinds of licenses. We sell two licenses from Microsoft, the LSP or the CSP. The service that we have with Microsoft is based on the CSP kind, so the payment is monthly, considered as an expense, not an investment o asset. It depends on if you buy a set of licenses only for Intune - which can be sold separately, or can be included in M365.
What other advice do I have?
We are gold partners with Microsoft.
I would rate the solution at a nine out of ten.
For simple installations, for simple management, perhaps Intune is fine. However, for more complex installations, it might not be enough.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: business partners
Assistant General Manager at ELEVATE Solutions Limited
Reasonably priced, easy to set up, and offers many great features
Pros and Cons
- "The initial setup is not overly complex or difficult."
- "Technical support is not that great."
What is our primary use case?
We are primarily using the solution for managing the devices. Some employees are using their own devices and some employees are using company-owned devices. Basically, we use it to control company data and personal data, we are keeping them separate and we are managing those devices such as Windows computers, Mac and mobile phones, iOS, Android, et cetera, via Intune.
What is most valuable?
The product is very useful in terms of Windows Information Protection. Our employees, if they try to leak data will not be able to as the data is encrypted. Intune keeps our data encrypted. If you send me an email, that email is stored on my personal OneDrive. I cannot store that email in my WhatsApp, for example. I cannot store my data anywhere else. The data protection on offer, therefore, is great.
The initial setup is very easy.
We can use the solution with the Active Directory, which has many policies. We can restrict and protect devices accordingly.
The solution can scale.
The stability is great.
The cost of the solution is great and was recently lowered to make it even more affordable.
Intune has a lot of great features and we have yet to utilize 100% of their offering.
What needs improvement?
Day-by-day Intune is improving. It has a roadmap for how it will continue to improve over time.
They need to improve their technical support and make sure Intune is covered under their SLAs.
For how long have I used the solution?
Our company is very new. We've only been around for about seven months. In that time, we've used Microsoft Intune. It's been less than a year.
What do I think about the stability of the solution?
The solution has been stable so far. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.
What do I think about the scalability of the solution?
The solution can scale as needed. We are satisfied with its scalability capabilities.
How are customer service and support?
Technical support is not that great. The basic support comes with a Microsoft subscription, however. Intune support from my experiences, the basic support they have, does not have any SLA.
They're working on it only during their business hours and our country is in a different time zone and has different business hours. Our country office's start time is 9:00, however, the business is coming from China. China begins at 7:00. We're getting six hours, maybe, of time where we can get support if we need it - and the basic support on offer is not good.
How was the initial setup?
The initial setup is not overly complex or difficult.
The initial setup was very easy as Microsoft has a setup guide similar to what you would expect if you set up 365. If I'm following the set-up guide, it's very simple. You just click along.
What's my experience with pricing, setup cost, and licensing?
Previously the price was $4 per month per user. Now it's $2.25 per user per month. The cost is really affordable.
What other advice do I have?
I'd rate the solution at a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: partner

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- Microsoft Intune and VMware AirWatch; Which do you recommend?
- What is lacking in comparison with AirWatch?
- What are the benefits of Microsoft Intune for IT Admin?
- What do you think of the integration of Azure AD Services, Defender for Endpoint, and Intune as comprehensive security solutions?
- What are the main differences between Jamf Pro and Microsoft Intune for Mac management?
- Which solution is better for an educational organization: Google Workspace or Microsoft Intune?
- What are the differences between MobileIron UEM and Microsoft Intune?
- What are the pros and cons of Microsoft Intune?
- How does Microsoft Intune compare with ManageEngine Desktop Central?
- Is it worth migrating from WS1 to Intune if we have Microsoft 365 E3 available?