Microsoft Intune Reviews

We're an MSP, and our primary use case is for fleet management; our entire fleet is handled through Intune, so all our mobile devices are logged in through the Azure portal, and we can manage our apps that way. We've been able to lock down our devices and control our field of frontline workers.

The solution allows us to keep track of an extensive device fleet so we know where they are and whether they're secure and compliant. Those that aren't compliant enter a pool, and our tech staff work to rectify that. Intune improved our organization by helping keep our data secure.

The security-related tools are excellent; these features allow us to secure devices, lock them down, and ensure compliance.

Due to the abundance of features, there's a lot to organize, which makes managing and setting up the solution challenging. The setup is immense, and it would be good to see improvement in this area.

The stability could be improved. 

We've been using Intune for around six years. 

Intune is a stable platform for the most part, though Microsoft can still make some improvements in this area. 

The solution is very scalable. 

Microsoft has slow technical support; getting through to anyone typically takes a day or two. Once we get through, then the support is good.

Neutral

The deployment is relatively straightforward; we send out an email, and our users click the link; it downloads the tool to their phones, and they can log in using their credentials. If it's set up correctly, then the deployment is easy.

The solution requires a small amount of maintenance; I have one full-time member of staff to maintain 420 total devices split between two of our clients. 

The cost is handled through our Office 365 license, so I have yet to be able to compare it directly with other tools in its class.

I rate the solution seven out of ten. 

My advice to those evaluating Intune is that you need to know Azure. This isn't a product you can jump into without prior Azure knowledge.

If they are already using Office 365, or they use Microsoft Cloud Service for their office needs, and if they are looking to secure their endpoint devices. Microsoft Intune, in my opinion, would be a good fit for them.

If you are already a part of the Microsoft ecosystem, it's easy in terms of adoption.

The Microsoft Windows Autopilot and Defender policies are the most valuable features of this solution. 

You can manage your endpoint's security, as well as your antivirus. 

You can utilize Microsoft services to roll out updates to your Windows clients. 

The Microsoft ecosystem and integration with each other excites me.

Microsoft Intune is straightforward.

Microsoft leads the way in terms of the ease of use of its Windows management services. I would say that a large number of customers, roughly 60 to 80 percent of the industry median, are on Windows devices rather than Mac devices. 

Typically, which systems are used in the real world by their employees.

What it lacks in terms of content management, is the addition of a few more features. When it comes to new or updated devices, I believe Microsoft is still falling short. It lacks the features necessary to integrate these types of devices, such as handheld added devices, which are commonly used in the eCommerce industry. For example, RF guns are used for scanning. They are commonly used to scan eCommerce packages, which Microsoft Intune needs.

Intune is behind the game, but it has been catching up in terms of the capabilities and features that it now has to offer.

Mobile security needs to be improved.

There should be more focus on mobile device security and integration.

I have been working with Microsoft Intune for three years.

The stability of Microsoft Intune is good. I haven't seen many global outages. In terms of stability, Microsoft is the best at what it does.

In terms of scalability, I believe Microsoft Intune is scalable, but it needs to add a lot more features in order to catch up with the competition.

When you have a pressing issue, there is a lack of response. I believe Microsoft support needs to work on the response aspect.

The initial response and the time it takes to assign a particular engineer to work with the team to resolve the issue needs to improve.

There are no challenges with the deployment of Microsoft Intune.

It's not much of a stretch to say that it's simple to integrate with third-party services. In terms of integration, Microsoft is good.

Microsoft's licensing is more flexible and adaptive than its competitors. In Microsoft, you pay for whatever you use. In terms of services, it is more evenly distributed. You only need to pay for one license to get access to a suite of products. From your office to your endpoint, you are essentially managing your endpoint. Everything is combined into a single console. somewhat more flexible.

I would rate Microsoft Intune a six out of ten.

We switched to Office 365 applications and we already had an Office 365 license that covers Microsoft Intune. We decided to use Intune for our Mobile Application Management solution.

I only use Microsoft Intune for Mobile Application Management for the management of Office 365 apps. Additionally, we have Microsoft Intune integrated with Workspace ONE.

We have used conditional access policies to prevent users from copying internal resources or internal data to external devices. This has helped protect our organizations from being compromised.

The conditional access policies that we set up are very useful.

Microsoft Intune could improve by being more user-friendly and having it geared toward device management. The graphic interface is not very good.

The VPN option within Intune is not as intuitive as the one available in Workspace ONE. We're trying to implement a VPN tunnel for SharePoint sites. This will allow users trying to access internal resources, such as SharePoint, and other Office 365 data, but it doesn't work as well as Workspace ONE. 

We are in the POC stage of the VPN tunnel. We only have a development tenant for the tunnel. We plan is to implement that in production and get rid of Workspace ONE, if it meets our needs.

I have used Microsoft Intune within the past 12 months.

The solution is stable.

I have found Microsoft Intune to be scalable.

We have over 5,500 users using this solution.

The technical support from Microsoft could improve, it is not as good as the Workspace ONE support. It is difficult to contact Microsoft support.

I have used Workspace ONE, and I would highly recommend it over Microsoft Intune.

The initial setup was complex, and the full deployment took us one year.

We did the deployment ourselves. There is little maintenance required, we have to only update policies. We have a mobility architect that set up most of the backend and we did work with a Microsoft resource for this process.

I have received a return on investment, the solution is inexpensive.

There is a license required to use this solution. However, it was part of a bundle package. 

Microsoft Intune is far less expensive than other solutions, such as Workspace ONE.

We are only using Microsoft Intune because it came with our Office 365 license.

I rate Microsoft Intune a five out of ten.

We use Microsoft Intune for controlling and managing all of our in-house and remote devices. It allows us to deploy applications to all devices.

The most valuable feature of Microsoft Intune is having all our devices compliant with our policies.

The solution can have some compliance problems in general and the end-point user can bypass easily the company policies in Intune.

I have been using Microsoft Intune for approximately three years.

I have not had any problems with the stability of Microsoft Intune.

The solution is deployed for end users and all of our devices.

Microsoft Intune scales well.

I have not used the support from Microsoft Intune.

I have not used a similar solution to Microsoft Intune.

The solution is worth the money for us.

We have the business premium licenses for the solution.

I rate Microsoft Intune a nine out of ten.

I am an IT support engineer. I take care of all IT projects in my organization. I have implemented Intune and onboarded thousands of devices over Intune. I'm not an end-user. I am supporting our employees with IT policies.

I can reach devices or computers over the internet. I don't need to worry about the network connectivity between the offices. I can manage any device. That is the most important part. 

The Mobile Application Management (MAM) policy is also valuable. I can control applications, and I can secure applications by using the MAM policy. It is very effective and very helpful in protecting our users' data on mobile devices such as iPhones, Android phones, etc. I can apply policies, and I can protect user data.

I can also deploy the software and applications and do configurations. Windows autopilot is there. It is like self-provisioning on employees' computers. That is also an important part.

The most important thing is reporting. They should improve their reporting. They should give a free hand to users. In SCCM, I can create my own reports. For example, in SCCM, I can create an inventory report for my PC or for all PCs, but in Intune, we don't have an option to create any report. Microsoft claims that Intune is a successor of SCCM, but SCCM is more powerful than Intune. So, they should develop Intune more and make it equivalent to SCCM. Then, their product will be great in the market.

If I want to deploy an application, I cannot add multiple schedules. I can add only one schedule, and I need to rely on that. Adding multiple schedules over a period of time is not possible at this time.

I cannot evaluate any setting before deploying anything. In SCCM, we have the Compliance Baseline feature. If I want to check any service or anything else, I can do that, but in Intune, that is not available. There are very few compliance policies. They say whether your device is compliant or not, but if they don't provide enough and better compliance policies, why should I be compliant with those policies? They should give more options for the compliance policies so that we can choose something better, and we can make our devices comply with those policies. 

It lacks in terms of analytics. Analytics and all such things are not good, which again comes down to the reporting part. It should be better in terms of analytics and reporting. 

It also lacks in terms of automation. If we want to automate some of the things, we need to spend more time on automation. Other tools in the market are giving better automation graphically. So, they can work on that part.

Their support should also be improved. They don't know about their own product.

I have been using this solution for the last six months.

It is very stable. So, whatever features they provide are working great. There are no problems with those features.

My experience with them was very bad. They don't know about their own product. I know better than them by going through their articles and other resources. When I ask them anything, they come up with silly answers. They are making me feel frustrated. I have had a very bad experience with their support.

Its initial setup is very easy. We don't need to deploy any servers anywhere. With just a few clicks, we can set up Intune. We just need to set the MDM authority, and we need to set the automatic enrollment. That's it.

Most of the mobile device management tools are giving the same facility. I don't have experience with VMware Workspace ONE, but I have been reading about it. VMware Workspace ONE also gives similar features in a slightly different way, but the objective of all such tools is the same. 

I would rate Microsoft Intune a five out of 10 because they are still developing it.

We use the solution to manage the Microsoft apps on company-owned devices. 

The product has eased the deployment of Microsoft apps to the devices. We can manage it properly. We can control it and push the updates. Another company helped us with the deployment. However, we can do it internally. 

Microsoft Intune's most valuable feature is easy management. It also keeps our devices secure. 

Microsoft Intune needs to improve the initial login process.

I have been working with the product for two years. 

Microsoft Intune's stability is good.

We have seen ROI with the tool's use. 

We don't have to worry about security after deploying Microsoft Intune. We can manage the security of our data and apps on the devices by using a single authentication mode. I will use it again if I have to make a choice. I rate the product an eight out of ten. You need to consider user experience when making the choice. 

Mobile device management is the main thing for which we are using it. My role is to review the implementation.

Mobile device management is most valuable.

We only have major classifications for iOS and Android, but there are different brands that have different cycles of updates. If they can fine-tune it to make it more brand-specific, that would be even better.

I've been using this solution for three and a half years.

It's stable. I'd rate it an eight out of ten in terms of stability.

It's very scalable. I'd rate it a ten out of ten in terms of scalability.

It was deployed for an environment with multiple locations. There are about 500 end users. Our clients are mostly small-sized organizations.

I'd rate the previous vendor with which we had the contract a ten out of ten. We now have a new vendor. They haven't yet started.

We used BlackBerry. We switched because that was getting outdated, and it didn't have all the features that Intune has. Intune is continuously being improved because of the cloud service.

I reviewed its implementation. It was straightforward. There were some technical difficulties in getting it started, but after we resolved them, it was easy. There were some architectural issues we had to resolve because we had legacy architecture.

It was a consultancy service that was provided by us. There were about five people involved. One was a specialist; one was an architect. There were two different engineers having different specialties, and there was a project manager.

We have an engineer who works on the maintenance. There is a team of two engineers to manage Intune as well as Office 365.

There were quite a few, but this was the main solution that we looked at because Microsoft solutions integrate well with other Microsoft solutions.

I'd advise getting rid of legacy stuff. You need to go to the new architecture and new OS. The infrastructure should be matching for the Intune implementation. Otherwise, you will have a problem. That's what we faced. We had to upgrade all our operating systems.

Overall, I'd rate Intune an eight out of ten.

I use Intune to manage all the organization's PCs.

We use a local Active Directory, but we weren't able to manage all our on-site systems without a solution like Intune, and we needed to deploy software like VPNs and other things. It's seamless now to do this through Intune.

The reporting is subpar. That's the only issue we have with Intune. We use another solution for that purpose. 

I have used Intune for about two years.

Intune is stable. 

Intune is scalable.

We purchased our licenses locally. We contact the reseller when we have support issues, and they contact Microsoft support. We've only needed to contact them once or twice. 

Deploying Intune isn't easy, but it isn't too complicated. Someone with two or three years of experience can do it. I completed the initial installation quickly, but migration took a long time because it's a manual process. We deployed Intune in-house with only two people. 

After deployment, Intune doesn't require any maintenance. It's a cloud solution, so Microsoft is responsible for maintaining it. However, we need to handle any tenant-level configuration.

Intune has somewhat of a monopoly. There aren't many alternatives for this kind of solution, so we have to pay what they're asking. Still, I think it's reasonable. 

We are primarily using Microsoft products, so our options were Google Cloud or Intune. We decided that it was better to go with Intune because the learning curve would be steeper with Google. 

I rate Microsoft Intune eight out of 10. We have never faced any serious issues with Intune. My advice to future users is to plan before you deploy or migrate.