Microsoft Intune Reviews

We use Intune as an educational platform. My company has about 85 users and 10 admins at one location. 

Intune saves us time and money because we buy less equipment. We can wipe our devices and reuse them on different jobs instead of buying new ones. 

Intune enables us to manage our devices from anywhere. 

Intune has limited integration with non-Microsoft solutions. It isn't suitable for iOS devices—only Windows and Android. I would also like to see improved synchronization and replication with Azure Active Directory in hybrid environments.

I have used Intune for one year. 

Intune is stable.

Intune is scalable.

I rate Microsoft's support an eight out of ten. The recommendations from the community forums are usually enough. I contact Microsoft's support when I have a significant issue. They're helpful and provide the information I need.

Positive

We also do business with Amazon, Google, and other cloud providers. 

Intune was easy to set up. Everything goes quickly once you have all the documentation. It isn't that complicated and took about four or five days in our test environment. We had to synchronize the users with the cloud environment. Once all the identities are replicated in the cloud, we started to duplicate the groups and endpoints. After this was finished, we cut the links to the on-premise installation.

We have seen a return on investment. We pay about $10,000 annually for 85 users. We save a lot on maintenance and monitoring. 

Intune's pricing model is appropriate. 

I rate Microsoft Intune a nine out of ten. 

When we develop, it's used for multiple different solutions. It could be anything, such as a portal, field services, web development, web apps, and lots of other different things.

For me, there are many strong points in the solution. Firstly, the skills are readily available. That's one of the things. There's a lot of Microsoft expertise in the market. 

Also, they've invested a lot in their software and continuously updated it. So I think those are the things that are very important to us.

There is room for improvement in integration and security as well. Those are areas that clients are always concerned about.

So, in future releases of the product, I would like to see better integration as well as enhanced security.

I have been using Microsoft Intune for seven years now. We are dealing with the latest update of Microsoft Intune. We have started working on it, and our developers and other personnel are currently getting certified for it.

It is a stable solution. I would rate the stability an eight out of ten.

I would rate the scalability an eight out of ten.

We have over a thousand endpoints using Microsoft solution.

Customer service and support are helpful and responsive.

Positive

If you've got the right skills, the initial setup is not that difficult. It is very quick to set up. It doesn't take long. 

Some customers have benefited from it.

We work with all Microsoft products,  like .NET, and a lot of development around those areas. 

Another one, Arc Systems, is a current platform that we use.

I would recommend using this solution. Overall, I would rate Microsoft Intune an eight out of ten. If they could make the integration a lot easier, it would be better.

We are going to use Intune for registration and then we're going to use some kind of condition policies for resource access for unmanaged devices. With on-prem AD-based access, when the users are working from home or somewhere else, they need to connect to the VPN or something to access the corporate network, whereas, with Azure and Intune, we are going to provide the resources for application access. We can directly provide them access by using conditional policies.

It has been only three months since we took the Azure subscription and migrated all the users to it. We are running it in the production environment. We are not running it in the testing environment. We are not implementing everything in one go because if any issues happen, it's not easy to roll everything back in minutes. For this reason, we're implementing them one by one.

With on-premises Active Directory, the main challenge was that we had no control when a user was working from home. We didn't know what exactly a user was doing and whether the AV was up to date or not. Intune provides better control of their machines.

A few of the options are a bit hard to understand. As compared to on-prem services such as AD, it's a bit different. For example, group policy objects have different names. It takes some time to find out where various options are available.

I wanted to check if there is any provision at the Intune level to restrict certain things, such as a website, but unfortunately, that feature is available only in Microsoft Defender. Intune has web filtering capabilities, but they are only useful for protection from malicious websites, whereas we would like to be able to restrict a website. For example, YouTube is a clean website. No one would identify it as a malicious website, but if we want to stop the end-users from going to that website, we have to go for another product, such as Microsoft Defender or another third-party proxy solution. It would be great if this capability is included in Intune.

We started using it three months ago. 

Over the past three months, I haven't seen any instability from the Intune point of view.

We have approximately 220 users. We don't have any immediate plans to increase its usage, but by the middle of next year, we might increase the usage of the product to another 70 or 80 people. We would be able to scale it based on our needs.

I haven't raised any case with Microsoft support, but I believe Microsoft has different types of service agreements based upon which they provide support for different applications. 

I have gone through multiple Microsoft articles, and they have sufficient to-the-point information there. 

We were using on-premises Active Directory, and we were restricting certain things through GPO, but there were a lot of challenges when the users started to work from home. 

Its initial setup is fine. I haven't seen any issues. I have worked as a technical lead at the architect level on different products. For that reason, I haven't had many challenges.

Its implementation was a bit longer because we took our time in testing on multiple machines and multiple users. We wanted to ensure that we are able to achieve what we wanted. We completed all the use case scenarios and what we were expecting from the security point of view.

We implemented it in-house. We had two people for the setup, which included a junior person and me. 

We also take care of its maintenance. We are managing approximately 220 people. I take care of all the cybersecurity and software-related work at the corporate level. Most of the people are now coming to the office. So, we have prepared a simple document for them to follow. 

We don't have just the Intune license. We have the Enterprise Mobility + Security E3 license, but I don't have the exact figures. Someone else was involved in the initial discussions and purchase, and the entire environment was handed over to me.

Any bundle package, such as Security E3, covers multiple things, such as AAP, BitLocker, etc. If you go for them individually, they would be more expensive. Bundling makes the price more attractive and competitive.

It is suitable for small, medium, and large companies, but it also depends on your requirements, budget, and the things you want to restrict. 

I would rate it a nine out of ten.

If they are already using Office 365, or they use Microsoft Cloud Service for their office needs, and if they are looking to secure their endpoint devices. Microsoft Intune, in my opinion, would be a good fit for them.

If you are already a part of the Microsoft ecosystem, it's easy in terms of adoption.

The Microsoft Windows Autopilot and Defender policies are the most valuable features of this solution. 

You can manage your endpoint's security, as well as your antivirus. 

You can utilize Microsoft services to roll out updates to your Windows clients. 

The Microsoft ecosystem and integration with each other excites me.

Microsoft Intune is straightforward.

Microsoft leads the way in terms of the ease of use of its Windows management services. I would say that a large number of customers, roughly 60 to 80 percent of the industry median, are on Windows devices rather than Mac devices. 

Typically, which systems are used in the real world by their employees.

What it lacks in terms of content management, is the addition of a few more features. When it comes to new or updated devices, I believe Microsoft is still falling short. It lacks the features necessary to integrate these types of devices, such as handheld added devices, which are commonly used in the eCommerce industry. For example, RF guns are used for scanning. They are commonly used to scan eCommerce packages, which Microsoft Intune needs.

Intune is behind the game, but it has been catching up in terms of the capabilities and features that it now has to offer.

Mobile security needs to be improved.

There should be more focus on mobile device security and integration.

I have been working with Microsoft Intune for three years.

The stability of Microsoft Intune is good. I haven't seen many global outages. In terms of stability, Microsoft is the best at what it does.

In terms of scalability, I believe Microsoft Intune is scalable, but it needs to add a lot more features in order to catch up with the competition.

When you have a pressing issue, there is a lack of response. I believe Microsoft support needs to work on the response aspect.

The initial response and the time it takes to assign a particular engineer to work with the team to resolve the issue needs to improve.

There are no challenges with the deployment of Microsoft Intune.

It's not much of a stretch to say that it's simple to integrate with third-party services. In terms of integration, Microsoft is good.

Microsoft's licensing is more flexible and adaptive than its competitors. In Microsoft, you pay for whatever you use. In terms of services, it is more evenly distributed. You only need to pay for one license to get access to a suite of products. From your office to your endpoint, you are essentially managing your endpoint. Everything is combined into a single console. somewhat more flexible.

I would rate Microsoft Intune a six out of ten.

I am an IT support engineer. I take care of all IT projects in my organization. I have implemented Intune and onboarded thousands of devices over Intune. I'm not an end-user. I am supporting our employees with IT policies.

I can reach devices or computers over the internet. I don't need to worry about the network connectivity between the offices. I can manage any device. That is the most important part. 

The Mobile Application Management (MAM) policy is also valuable. I can control applications, and I can secure applications by using the MAM policy. It is very effective and very helpful in protecting our users' data on mobile devices such as iPhones, Android phones, etc. I can apply policies, and I can protect user data.

I can also deploy the software and applications and do configurations. Windows autopilot is there. It is like self-provisioning on employees' computers. That is also an important part.

The most important thing is reporting. They should improve their reporting. They should give a free hand to users. In SCCM, I can create my own reports. For example, in SCCM, I can create an inventory report for my PC or for all PCs, but in Intune, we don't have an option to create any report. Microsoft claims that Intune is a successor of SCCM, but SCCM is more powerful than Intune. So, they should develop Intune more and make it equivalent to SCCM. Then, their product will be great in the market.

If I want to deploy an application, I cannot add multiple schedules. I can add only one schedule, and I need to rely on that. Adding multiple schedules over a period of time is not possible at this time.

I cannot evaluate any setting before deploying anything. In SCCM, we have the Compliance Baseline feature. If I want to check any service or anything else, I can do that, but in Intune, that is not available. There are very few compliance policies. They say whether your device is compliant or not, but if they don't provide enough and better compliance policies, why should I be compliant with those policies? They should give more options for the compliance policies so that we can choose something better, and we can make our devices comply with those policies. 

It lacks in terms of analytics. Analytics and all such things are not good, which again comes down to the reporting part. It should be better in terms of analytics and reporting. 

It also lacks in terms of automation. If we want to automate some of the things, we need to spend more time on automation. Other tools in the market are giving better automation graphically. So, they can work on that part.

Their support should also be improved. They don't know about their own product.

I have been using this solution for the last six months.

It is very stable. So, whatever features they provide are working great. There are no problems with those features.

My experience with them was very bad. They don't know about their own product. I know better than them by going through their articles and other resources. When I ask them anything, they come up with silly answers. They are making me feel frustrated. I have had a very bad experience with their support.

Its initial setup is very easy. We don't need to deploy any servers anywhere. With just a few clicks, we can set up Intune. We just need to set the MDM authority, and we need to set the automatic enrollment. That's it.

Most of the mobile device management tools are giving the same facility. I don't have experience with VMware Workspace ONE, but I have been reading about it. VMware Workspace ONE also gives similar features in a slightly different way, but the objective of all such tools is the same. 

I would rate Microsoft Intune a five out of 10 because they are still developing it.

We use Microsoft Intune for managing mobile devices. We considered purchasing another solution but ultimately decided to leverage the tools already available within our Microsoft product portfolio.

Microsoft Intune helps us achieve better predictability and a more secure mobile device environment.

Intune consolidates all our endpoint management tools into a single platform. This simplifies our software footprint. We began with mobile devices and are now expanding to personal computers and beyond. While the process may seem ongoing, it reflects the continuous growth of our endpoint management needs.

Intune is user-friendly. Supporting users doesn't require a huge effort. We've even created a self-service portal and instructions to help them install and manage their devices independently. We centrally manage policies and other configurations. This approach eliminates the need for users to bring their devices to service for initial setup, even for mobile devices. It's all about centralized management. When we provide company devices, everything is managed in one place with consistent policies. Software updates are also streamlined. Compared to older Microsoft tools, Intune offers a significant improvement. Updating software and maintaining the system is much easier with Intune.

Our overall security posture is good. We have implemented all of Microsoft's recommended security baselines. As a result, we use Microsoft Defender for Endpoint to protect both our desktops and mobile devices.

Overall, Microsoft Intune has positively impacted productivity within our organization. Several routine tasks that previously required manual intervention are now automated. This includes administrative functions, monitoring processes for functionality, and even interacting with processes that previously demanded significant manual effort.

By integrating Azure Active Directory Conditional Access with Microsoft Intune, we achieved full visibility of our devices, even when disconnected from the company network. This enhanced security posture is particularly beneficial for our remote workforce.

We can securely manage both company-owned devices and personal devices enrolled in our BYOD program. Intune allows us to create different profiles with varying security settings. This enables us to enforce strong security policies while maintaining flexibility. In case of a compromised device, Intune allows us to remotely wipe it, ensuring our data remains secure.

Intune does not provide real-time visibility. Since it's an online tool, it can take a few hours for the records to update.

I have been using Microsoft Intune for two years.

Microsoft Intune is stable.

Intune reduces the number of people needed for routine tasks, freeing them up for higher-value projects. This reallocation of resources delivers a clear return on investment.

Our enterprise agreement includes Microsoft Intune at no additional cost. To add advanced endpoint protection, we need a separate, but relatively inexpensive plan. This makes it a much more cost-effective solution compared to buying these capabilities as separate products.

We considered other mobile device management solutions, such as Davenport and a VMware product, but ultimately chose to stay with Intune due to its rapid development pace.

I would rate Microsoft Intune 8 out of 10. Microsoft Intune excels in environments with standardized devices, but organizations with a mix of models and devices may require significant manual configuration to ensure functionality.

In the past, I wouldn't have recommended Intune. However, with its integration into the Microsoft product line, it has become a valuable tool for any organization's IT portfolio.

Intune is our primary tool for managing our devices, including security profiles, confirmation profiles, applications, deployment, updates, etc. It manages all of our workstations but not the servers. It helps us manage and monitor devices, but we use Microsoft Defender for threat discovery and things like that. It's all within the E5 license. We also manage Android and iOS devices. 

Previously, they were using SCCM. It's an on-prem server, so you must maintain, update, and secure it. With Intune, you don't have to manage anything. Everything is available through a console on the web, so I think it's way better.  Enrollment and deployment are easy. 

Intune helps us protect data on the end-user computers, but we need another solution for the servers that Intune does not cover. However, we group computers and the endpoints with the security panel and connect them to Microsoft Defender. Everything reported in Defender can be customized in the Intune security section, like the security rules, local rules, firewall rules, exclusions, etc. 

Intune reduces the risk of security breaches because we follow some well-known security baselines that we translate into configuration and security profiles and apply at large. It's helpful for pushing out security stuff.

Intune is effective because of the configuration management and endpoint security it provides. The graphical interface makes it easier to configure and deploy devices. 

Intune has some limitations when it comes to application updates for third-party applications. You can schedule an update, but when it's a package setup, you need to supercede and replace it each time.  

I have used Intune for three years.

I rate Intune nine out of ten for stability. 

I rate Intune eight out of ten for scalability.

I previously used Microsoft SCCM. 

Intune is all on the cloud. I wasn't there when they migrated. 

I would say Intune is totally worth what we pay for it because you can customize and do everything related to the configuration, security policies, monitoring, etc. 

 Intune is included in the Microsoft E5 license.

I rate Microsoft Intune eight out of ten. 

We have policies that need to be enforced regarding mobile devices accessing email and the corporate intranet. We have defined them in Intune so that the devices are not able to connect to the resources that they are not supposed to connect. This is the main use case for which we are using Intune.

It helps with security because everybody is not cautious. For security, it is quite useful. It has had a positive impact on the organization. We have zero tolerance for cybercrime. We do not want any threat to our systems. Intune has reduced the number of security issues. It helps to ensure that the devices are compliant and can connect. It also helps with some tracking.

We understand that as an organization, we are not supposed to interfere with users' personal data. We are able to use Intune to segregate the applications. It controls what they are allowed to see on the bank network.

We have three different categories of staff, and we are able to create and enforce policies based on each category.

We have an overview of the devices in terms of security compliance and from where they are connecting with our network. We can also do root cause analysis when there is any issue. It also helps prevent data loss. If a user is doing something against the policy, it can inform the user.

We have good visibility over mobile devices and workstations. If we have any problem, we know where it is coming from.

Intune has helped with productivity. Before Intune, we were not able to give access to some remote workers because we were not able to check exactly what kind of devices they were using. We had a limited number of people who could work from home. With Intune, we are able to check the devices to allow them. If they cannot finish their work in the office, they can continue from home.

It has helped with compliance. It has helped to ensure that devices comply with the organization's policy. If they are not compliant and secure, they cannot access the resources.

It would be good if, in addition to the minimal patching and compliance, we could also use Intune for application deployment. For instance, if a device is not patched, Intune should have the ability to push not only a Microsoft patch but also other patches, such as a browser patch.

I have been using Intune for six years.

It does not have any problem.

It is scalable.

We were not using any similar solution previously.

We have it on a public cloud. We have Microsoft 365. 

It is not difficult to maintain because it is in the cloud. It is important for us that the capabilities of the Intune Suite are integrated with Microsoft 365 and Microsoft Security for both cloud and co-managed devices.

We had a Microsoft partner for some configuration and training. We did not have any issues.

We have seen a positive return on investment, but it is hard to quantify the ROI and put a value on it. As a bank, we must protect our data, and the cost of losing the data is very high.

We did not evaluate other options.

I would recommend it to others. I would rate Intune a nine out of ten.