Microsoft Intune Reviews

My main use case for Microsoft Intune is device management, policy enforcement, application deployment, and ensuring endpoint compliance.

For example, I use Microsoft Intune to enforce BitLocker encryption by creating a compliance policy that automatically checks if devices are encrypted and blocks access to company resources if they are non-compliant. This ensures all endpoints meet security standards without manual investigation.

In addition to that, we are using Microsoft Intune for zero-touch device provisioning with Windows Autopilot, remote troubleshooting, and automated app deployment.

The best features Microsoft Intune offers include centralized device management, strong security compliance, application management, and the ability to easily deploy updates and control apps across all managed devices. Centralized device management, easy app deployment, conditional access, and seamless integration with the Microsoft ecosystem are particularly valuable.

Another great feature of Microsoft Intune is Windows Autopilot, which enables zero-touch device provisioning along with remote actions such as wipe, reset, and lock for lost devices, and detailed compliance policies with conditional access.

Microsoft Intune has positively impacted our organization by simplifying device management, improving security compliance, and reducing manual efforts through automation, enabling faster processes. We have seen a 30 to 40 percent reduction in manual effort. Device onboarding time has reduced from hours to under 30 minutes using Autopilot, and the compliance rate has improved to around 90 to 95 percent due to automated policy enforcement and real-time monitoring.

Microsoft Intune could be improved by making the UI more intuitive, enhancing reporting and analytics for better visibility, simplifying troubleshooting and error messaging, and improving performance and policy sync speed in larger environments.

Besides reporting and the UI, troubleshooting could be clearer with more detailed error logs. Policy sync delays should be reduced, and advanced reporting analytics could be more customizable.

I have been working in my current field for around two to three years.

Microsoft Intune is stable.

Microsoft Intune scales very well, allowing organizations to manage thousands of devices across multiple platforms seamlessly through its cloud-based architecture.

The customer support has been generally good. The support team is knowledgeable and responsive. While sometimes response times can vary for complex issues, they provide helpful guidance and proper resolutions when needed.

We previously used manual device management and basic tools such as on-premises Active Directory and some third-party solution. We switched to Microsoft Intune for its cloud-based management, better security, easier policy enforcement, and seamless integration with the Microsoft ecosystem.

We have seen around 30 to 50 percent time savings, much faster onboarding from hours to minutes, and improved team efficiency without needing additional resources. This clearly shows a strong ROI.

The pricing for Microsoft Intune is per user per month and quite reasonable. In many cases, it is already included in Microsoft 365 licenses. It is cost-effective and easy to manage, especially if you are already on Microsoft 365 licensing. The setup does not require a heavy investment.

We looked at tools such as VMware Workspace ONE and ManageEngine Endpoint Central and UEM as they are common alternatives in this space. These tools offer strong device management and automation. We chose Microsoft Intune mainly because it integrates very well with the Microsoft ecosystem, it is easy to manage, and it fits better with our existing infrastructure.

My advice to others looking into using Microsoft Intune is to make sure to plan your device management and compliance policies clearly from the start, especially if you are in a Microsoft environment. Take time to understand Autopilot and conditional access. Once properly configured, it will significantly simplify device management and improve security.

Cloud control made simple, device secured with ease, and workflow runs smoothly. Microsoft Intune is a reliable and effective solution for modern endpoint management. It simplifies device control, strengthens security, and works especially well with the Microsoft ecosystem, making day-to-day operations smoother and more efficient. I would rate this product an 8 out of 10.

My main use case for Microsoft Intune is device management, policy enforcement, and securing endpoints across users in the organization.

Recently, I used Microsoft Intune to enforce device compliance policies including disk encryption, screen lock, and antivirus checks so only compliant devices could access company resources, which helped reduce risk from unmanaged endpoints.

We also use Microsoft Intune to automate device onboarding with predefined security baselines and app deployments, so new users get a fully secured and ready-to-use setup from day one.

The best features Microsoft Intune offers that stand out the most to me are centralized device management and policy automation since everything can be controlled from a single place. Strong security features including compliance policies and conditional access help protect data and restrict access to only trusted devices.

Policy automation in Microsoft Intune has saved a lot of time for my team by removing the need to manually configure each device as policies are applied automatically during onboarding. It also ensures consistency across all the endpoints, so every device follows the same security standards without manual checks. Additionally, automatic app deployment and update resources reduce repetitive tasks and keep devices secure without much intervention.

Microsoft Intune has positively impacted my organization by improving overall security posture, ensuring only compliant devices can access company resources and reducing risks from unmanaged endpoints. It also streamlined device management and onboarding, saving effort from the IT team and improving user experience with fast setup.

We saw approximately forty to fifty percent reduction in manual device setup time with Microsoft Intune as onboarding became fully automated. Security incidents related to non-compliant devices drop noticeably since only compliant endpoints can access resources. Onboarding a new user's device now takes less than an hour compared to several hours earlier.

Microsoft Intune could be improved by providing more detailed and easier-to-navigate reporting and troubleshooting, especially when diagnosing policy failures. The interface can feel a bit cluttered at times, and some configurations are not intuitive to locate.

Better real-time feedback on policy deployment status with Microsoft Intune would make troubleshooting much faster, and improved integration visibility across different Microsoft security tools would help manage everything more efficiently in one place.

I have been working in my current field for approximately two and a half years.

Microsoft Intune is stable, and I have not experienced any downtime issues; however, I have not encountered any reliability issues either.

Microsoft Intune's scalability is one of its strong points as it handles growth quite easily without needing major changes to infrastructure. In real-world use, organizations can manage thousands of devices smoothly through automation and centralized control. It is cloud-based, so as users and devices increase, I just scale licensing rather than worry about hardware limits, and policies continue to apply consistently across all endpoints. Overall, it scales well and is suitable for both small teams and large enterprises without much extra effort.

Customer support for Microsoft Intune has been decent overall, with multiple support options including documentation, chat, and enterprise support, which help resolve most issues. In my experience, basic issues get resolved fairly quickly, but for more complex cases, the response time can be a bit slow and sometimes requires multiple follow-ups. While documentation is helpful, it is not always up to date, so troubleshooting can take extra effort in some situations.

Earlier we relied on manual configuration and basic on-premises tools, which were time-consuming and hard to scale, so we switched to Microsoft Intune for centralized management automation and better security control.

We saw a clear return on investment with Microsoft Intune as device onboarding time reduced by approximately forty to fifty percent, saving significant IT effort. Support tickets related to password resets and device setups also dropped noticeably, reducing workload on the support team. Overall, it helps us manage more devices without needing additional resources.

We saw a clear return on investment with Microsoft Intune as device onboarding time reduced by approximately forty to fifty percent, saving significant IT effort. Support tickets related to password resets and device setups also dropped noticeably, reducing workload on the support team. Overall, it helps us manage more devices without needing additional resources.

My experience with Microsoft Intune's pricing, setup cost, and licensing is that pricing is reasonable as part of the Microsoft bundles, so the setup cost was minimal and licensing is straightforward. It can feel a bit expensive if you only need limited features.

We evaluated a few options including VMware Workspace ONE and MobileIron before choosing Microsoft Intune because it integrates better with the Microsoft ecosystem and is easier to manage in our environment.

My advice for others looking into using Microsoft Intune is to start with clear device and security policies before rollout to avoid rework later. Take advantage of built-in templates and automate onboarding to reduce device setup time. Test policies on a small group first to avoid unexpected issues at scale. Also, ensure you understand the licensing and integrations with other Microsoft tools to get the most value.

Microsoft Intune is a strong and reliable solution for endpoint management, especially within the Microsoft ecosystem. If planned and configured properly, it can significantly improve security, streamline operations, and reduce manual effort. I would rate this solution an eight out of ten.

We are customers of Microsoft Intune, not a company that designs solutions for others. Our internal IT department uses Microsoft Intune within a local healthcare company managing around 5,000 users and 5,000 PCs to secure the computers and manage PC operations such as installing and uninstalling software.

Microsoft Intune is deployed on the cloud in our organization.

Microsoft Intune does not support virtual machines in Azure. It supports only users' PCs with Windows 11 and does not support any server operating system.

I have certainly seen return on investment with Microsoft Intune. For example, instead of bringing PCs to the service desk where they are set up and then sent to the user, we now send the PC directly to the user and Autopilot handles everything for us. This saves a significant amount of logistic issues and time for the service desk.

The features and capabilities that I have found the most valuable in Microsoft Intune are Autopilot and Script Remediation.

I value these capabilities because Script Remediation allows me to run a script multiple times on a schedule. Additionally, the preview feature enables me to run the script on a specific machine to test it instead of testing on a group of machines. Autopilot is valuable because we do not need to set up the machine and then send it to the user, especially since we have many users in remote areas. We simply send them the machine, they connect it to the internet, and Autopilot sets up everything for them.

Overall, the user experience of Microsoft Intune is excellent. The software is installed in the background and the user will not feel any disruption. It is also a comprehensive solution because it is integrated with Microsoft's other products.

Specifically, Autopilot is very good. Regarding compliance policies, they are good, and baseline configurations are good. There is not only Microsoft documentation available, but also many blogs with detailed step-by-step guides.

Other than the add-on features that have bothered me, one feature I believe Microsoft Intune should improve is the deployment speed. When we deploy something, it should be deployed immediately. Sometimes we have to restart the service and sometimes we have to restart the PC for it to take effect quickly. The deployment time should be reduced so we can test it quickly and deploy it to production.

Regarding the pricing of Microsoft Intune, there are many features being introduced, but most features should be available in a license such as EMS E3, which is a high-quality license but does not include them. For example, KQL queries are behind a paywall, and I do not prefer their pricing strategy. EMS E3 should have more features than it currently does.

I have been working with Microsoft Intune for almost six years.

I am using Microsoft Intune on 5,000 devices and it performs very well. I would rate the stability and reliability level at 8 to 9.

I would rate the scalability of Microsoft Intune at 8.5 to 9. It is excellent software. There are a few things that sometimes seem as though they could be better, but Microsoft has done a really good job of introducing new features. The only reason I would give lower points is because the new features they are adding are behind a paywall as add-on features. Other than that, Microsoft Intune is excellent, and I really value it.

We have never needed to communicate with the technical support of Microsoft Intune specifically. We have been able to find the information we need in the online documentation. We have never needed to contact support specifically for Microsoft Intune, though we do sometimes contact support for other products.

Regarding Microsoft Intune documentation specifically, I believe the documents, guides, and manuals I have been using are good. They contain good information.

Before Microsoft Intune, I did not use a different solution for the same use cases. However, we acquired a company that was using SCCM and then we migrated that to Microsoft Intune. So I have worked with Microsoft Intune for this company, but I have also worked with SCCM previously.

Before choosing Microsoft Intune, I believe Microsoft only offers two solutions: SCCM for on-premises and Microsoft Intune for the cloud. There is no other solution.

I have set up many things in the initial configuration and baselines specifically for Microsoft Intune.

The first things I needed to perform in order to set up Microsoft Intune properly was to create a baseline and compliance policy. As a healthcare company, we focused on compliance extensively. We then set up global applications, which are applications common for every user, such as Adobe Acrobat Reader. After that, we set up Autopilot for users, which was not configured in the early stage but was added later. We also configured Conditional Access policies on top of that and set up Windows update rings. All the initial setup has been completed.

I find the initial setup of Microsoft Intune quite straightforward. There were some issues in terms of Autopilot configuration, but after thorough testing, it worked properly and proved to be quite straightforward.

I have certainly seen return on investment with Microsoft Intune. For example, instead of bringing PCs to the service desk where they are set up and then sent to the user, we now send the PC directly to the user and Autopilot handles everything for us. This saves a significant amount of logistic issues and time for the service desk.

We are not using Cloud PKI with Microsoft Intune because we do not have a use case for it. We have some wildcard certificates from a third party, such as DigiCert, but not from Microsoft. We are considering this in the future, but this feature is not free and does not come with EMS E3, which is our license, so we have not purchased it separately.

We are not using Copilot in Microsoft Intune.

I am not using the Enterprise Application Management features of Intune Suite because that is also not available in EMS E3. Instead, we are using Microsoft Store apps.

I am not using advanced endpoint analytics in Intune Suite because that is a separate license as an add-on.

Based on my entire experience with Microsoft Intune, I would rate this product between seven and eight, and I prefer to give it an eight. There are few things regarding pricing and other factors that I do not prefer, but other than that, I believe it is a really reliable product that is excellent. If you are running a Microsoft infrastructure, Microsoft Intune is tightly integrated with the Microsoft ecosystem.

I have several use cases for Microsoft Intune. The first one involves a company with 300 Zebra devices that wants to secure these devices and provide a better experience for end users. Microsoft Intune has a significant advantage because it is free, and when you combine the advantage of security with a free package, it creates a powerful solution for a company.

I have several clients today using Copilot. Microsoft has changed the name of Microsoft Office to Microsoft Copilot for users. I have already used and implemented several use cases of Copilot. I believe that for a company to succeed with Copilot, they must have good change management in place. If you don't have clear objectives and defined use cases, Copilot is very difficult for users to adopt.

What I appreciate most about Microsoft Intune is the design and simplicity for an administrator. If you use it for the first time, you will not encounter many difficulties. The terms of Microsoft Intune are very simple with Android and iOS options, which is a significant advantage. The second advantage is that it operates in the cloud, allowing you to work anywhere and anytime with only an internet connection. You can work in Microsoft Intune from New York, Australia, or around the world. You don't need a VPN or other complications. I have worked extensively with VMware Workspace ONE, and while it is simple, if you require high security with Workspace ONE, you must have a VPN and a company computer. With Microsoft Intune, you don't need a professional computer; you can work as an administrator with your personal computer.

Using Cloud PKI is a significant advantage for securing devices. Today, with so many devices in the world, if you want to control your mobile phone, it is necessary to deploy a certificate on the device. In Microsoft Intune, you can enroll any device, and deploying certificates is a very strong security feature.

What I dislike about Microsoft Intune is the time it takes Microsoft to develop a feature. Microsoft takes a long time to develop features for clients. Microsoft Office does not have much reactivity for the client because clients want features quickly, but Microsoft takes considerable time. I have clients today who are migrating from Domino to Microsoft and from Google to Microsoft. When the client requests a feature, Microsoft agrees, but it takes a long time—one year, two years—while the client needs the feature immediately.

I have used Microsoft Intune for seven years. It is not only Microsoft Intune but also Microsoft 365 and extensive work with Microsoft Intune, though I don't use only Microsoft Intune exclusively.

Microsoft Intune has never crashed for me. It always works without fail.

Microsoft support is very straightforward. You have support available, and you can call or send an email. I have already had tickets and have not experienced any significant problems. I have had issues with VMware Workspace ONE support where they did not provide good answers, but that was a different product.

I have contacted Microsoft several times. I currently have multiple tickets. One ticket is for a new feature that Microsoft deployed in the console, but it is not active. The feature is displayed, but it doesn't work, so a ticket must be opened. I believe I have approximately one ticket per month, which is not difficult or hard. The quality of support is good. If I compare it with Workspace ONE, the quality is very good. If you want to rate it, I would give it a 9 out of 10.

Positive

I have used VMware Workspace ONE and MobileIron by Ivanti before Microsoft Intune. These are the three solutions I have used: Microsoft Intune, VMware Workspace ONE, and MobileIron.

For deployment of Microsoft Intune, I believe a project chief is necessary, along with an administrator and a consultant. Three persons are required to deploy Microsoft Intune. You don't necessarily need many persons because you don't have servers to manage; it's all in the cloud. You don't have to manage servers or file data servers. All functionality is in the cloud. Previously, a company might have needed 10 persons to manage Workspace ONE, but with Microsoft Intune, you need only two or three persons. For a company, this is a significant advantage. In my company, Le Groupe Novah, we are a reseller of licensed Microsoft products, and we are the first reseller of IBM products.

The pricing for Microsoft Intune requires consideration. If you use Microsoft Intune, I believe it is necessary to use all Microsoft applications. You want to use Microsoft Intune with Microsoft Office, but if you use only Microsoft Intune, it is not a good deal for a company. You should use all Microsoft applications to achieve good pricing. For small clients, the pricing today is very expensive. In my company, where I work as an administrator of digital workspace, for small companies it is a very significant budget for Microsoft. However, a company with 30,000 users can achieve good pricing. But for a small company with 10 or 20 users, it will be challenging financially.

I have used Cloud PKI for Microsoft Intune certificates. I have used it with Microsoft Certificate Access by connecting Cloud PKI to Microsoft Intune. When you enroll a device and want to access Microsoft applications such as Outlook, you must have a certificate. I have already used this Cloud PKI configuration and have connected several PKI systems. My company has a partnership with TD SYNNEX, which is T-D-S-Y-N-N-E-X. My overall rating for Microsoft Intune is 9 out of 10.

My main use case for Microsoft Intune is centralized endpoint and mobile device management. I use it to manage Windows laptops and mobile devices, enforce security and compliance policies, deploy applications remotely, and monitor endpoint security across the organization. It also helps me support remote users and maintain better control over corporate devices through cloud-based management.

In my day-to-day work, I use Microsoft Intune to manage company laptops and mobile devices remotely. For example, when a new employee joins, I use Microsoft Intune to enroll the device, apply security compliance policies, push required applications such as Microsoft Office and VPN software, and configure device restrictions automatically. I also use it to enforce password policies, enable device encryption, manage application access, and ensure only compliant devices can access company resources through conditional access for mobile device management. I use Microsoft Intune to control corporate email access on Android and iOS devices and remotely wipe company data if a device is lost or an employee leaves the organization.

Overall, my main use case with Microsoft Intune has been improving centralized device management and strengthening endpoint security. It has simplified day-to-day administrative tasks, particularly for remote users in a hybrid work environment. The automation capabilities for policy deployment, software installation, and compliance management have helped reduce manual effort and improve operational efficiency across the organization.

The best features of Microsoft Intune are centralized device management, compliance policy enforcement, and seamless integration with the Microsoft ecosystem. Some features I use most are remote device management and monitoring, application deployment and automatic updates, compliance and security policy enforcement, conditional access integration with Microsoft 365, mobile device management for Android and iOS, endpoint security configuration from a single console, and remote wipe and device reset capabilities for lost or inactive devices. These features have helped me manage endpoints more efficiently, improve security, and support remote users without heavily depending on premises infrastructure.

The feature I rely on the most in Microsoft Intune is compliance policy management integrated with conditional access. It helps ensure that only secure and compliant devices can access company resources such as email, Teams, and internal applications. I rely on these features daily because they improve endpoint security without requiring manual verification from the IT team. It automatically checks device compliance such as encryption status, antivirus health, password policies, and operating system updates before granting access. This has been very useful for managing remote users and maintaining security standards across the organization.

Another aspect I appreciate about Microsoft Intune is its ease of integration with other Microsoft security solutions. Features such as automated policy deployment, remote troubleshooting, and centralized visibility make day-to-day administration more efficient. It has also helped me reduce manual configuration efforts and maintain consistent security policies across all managed devices.

Microsoft Intune has positively impacted my organization by improving centralized endpoint management, security, compliance, and support for remote users. It has reduced manual administrative work by automating device enrollment, policy deployment, and application management. The platform has also helped strengthen security by ensuring only compliant devices can access company resources. Remote troubleshooting and cloud-based management have improved operational efficiency, particularly for a hybrid work environment where users are working from different locations. Overall, Microsoft Intune has helped me manage devices more efficiently while maintaining better security and compliance standards across the organization.

Microsoft Intune could be improved in several areas. The initial setup and policy configuration can be complex for a new administrator, particularly when managing multiple device platforms and integrating with other Microsoft security solutions. Troubleshooting and reporting could also be more user-friendly. Sometimes it takes time to identify the exact reason behind policy failures or device compliance issues because the logs and error messages are not always very clear. Another area for improvement is faster policy synchronization and more detailed reporting dashboards. Support for advanced management features on non-Windows devices such as Mac OS and Linux could also be enhanced further. Overall, the platform is strong, but simplifying administration and improving visibility will make it even better.

I would also appreciate simple troubleshooting tools and more detailed real-time reporting to help administrators resolve issues faster in Microsoft Intune.

I have been working in my current field for fourteen years.

My advice to organizations planning to use Microsoft Intune is to first understand their endpoint management and security requirements clearly before deploying. Proper planning for compliance policies, device enrollment methods, application deployment, and conditional access configuration is very important for a smooth implementation.

Since adopting Microsoft Intune, I have seen noticeable improvements in endpoint management and operational efficiency. Manual device configuration time has reduced significantly because policy applications and security settings are deployed automatically through Microsoft Intune. I have also reduced the number of support tickets related to device configuration and remote user onboarding. Tasks that previously took hours, such as provisioning a new laptop or applying security configuration, can now be completed much faster through automated deployment. Another major improvement has been better compliance visibility and faster responses to non-compliant devices. The centralized management approach has helped my IT team monitor and manage endpoints more effectively while supporting users working remotely from different locations.

In my experience, the AI-driven security-related capabilities in Microsoft Intune provide good governance and endpoint protection, particularly when integrated with Microsoft security solutions such as Defender and conditional access. The platform helps enforce compliance policies, monitor device health, and automate security actions based on the risk level. Features such as compliance enforcement, access control, and automated remediation help strengthen governance and reduce security risks across managed devices. However, I believe there is still room for improvement in terms of more advanced AI-driven analytics, clearer security insights, and simplified policy recommendations for administrators.

In my experience, the AI-driven recommendations and security insights in Microsoft Intune are generally accurate and reliable for identifying compliance issues, risky devices, and security-related events. The integration with Microsoft security services helps provide consistent visibility across endpoints. However, there are situations where alerts or recommendations require manual verification to avoid false positives or policy conflicts. Overall, the output is reliable for day-to-day endpoint management and security monitoring, but administrators still need to review and validate critical actions before implementation.

My organization's relationship with Microsoft is that of a customer and end-user of the solution. I would rate this review as eight out of ten.

Microsoft Intune serves as a reliable endpoint management solution for handling device compliance, deployment, and security policies across Windows, macOS, Android, and iOS devices. The cloud-based setup makes remote management easy, though policy troubleshooting can sometimes be time-consuming in complex environments.

In my day-to-day work, Microsoft Intune allows us to push compliance policies and deploy applications remotely. For example, when a new employee joins, their laptop automatically receives security settings, VPN configurations, and required apps without manual setup. This saves significant onboarding time.

Microsoft Intune has been especially useful for managing remote and hybrid users because we can enforce encryption, password policies, and device compliance without needing the devices physically in the office.

Microsoft Intune offers centralized device and security management features. The features I use most frequently are app deployment, compliance policies, conditional access, Windows Autopilot provisioning, and the ability to manage Windows, macOS, Android, and iOS devices from one console. The integration with Microsoft Defender and Entra ID also makes endpoint security much stronger for remote users.

Centralized device management in Microsoft Intune has helped our organization reduce manual IT work because we can manage all company devices from a single dashboard instead of configuring systems one by one. Conditional Access has been especially helpful for blocking any unmanaged or non-compliant devices from accessing company resources such as Outlook or Teams, which improves security for remote employees and reduces the risk of data leaks.

Windows Autopilot stood out to me as an exceptional feature because it made device provisioning much faster. We can ship laptops directly to users, and once they sign in, the device automatically configures itself with company apps, policies, and security settings. This saves considerable setup time for the IT team.

Microsoft Intune has positively impacted our organization by improving our overall security posture through enforcing compliance policies and reducing access from unmanaged devices. It has also reduced IT workload significantly because software deployment, patching, and device configuration are now automated. This freed the team to focus on higher-priority tasks and streamline support work.

After implementing Microsoft Intune, we saw onboarding time drop from several hours to approximately 30 to 45 minutes using Autopilot, and device-related support tickets were reduced because most policies and app deployments became automated. One area where Microsoft Intune could improve is policy troubleshooting and reporting. Identifying why a device is non-compliant or why a deployment failed can sometimes require longer than expected. Microsoft Intune could improve its reporting and troubleshooting experience, particularly for policy conflicts, issues, and failed deployments. The admin console is powerful, but navigating settings can sometimes be complex, so a more streamlined user interface and clearer error reporting would help IT teams troubleshoot faster.

Another improvement would be greater consistency in the admin interface because some settings are scattered across different Microsoft portals. More detailed documentation and simpler guidance for advanced policy integrations would also help reduce the learning curve for new use cases.

Microsoft Intune has been stable for us in day-to-day device management and policy enforcement. We rarely face major outages, and it handles large numbers of devices reliably, especially in Microsoft-focused environments. That said, there can occasionally be delays with policy syncs and deployments or device check-ins, particularly during large updates or back-end service changes.

Microsoft Intune scales very effectively in enterprise environments, especially for organizations managing thousands of devices across different locations and operating systems. We have been able to manage remote users, automate deployments, and enforce policies centrally without needing additional on-premises infrastructure. The cloud-based architecture also makes it easier to expand device management as the organization grows. However, at very large scale, proper policy organization and role-based administration become important to avoid complexity in the admin console.

Customer support for Microsoft Intune has been decent overall, especially for standard issues and documentation. Response quality can vary depending on the complexity of the case. For basic configuration or deployment issues, we typically receive helpful guidance quickly. More advanced troubleshooting sometimes requires multiple escalations and longer response times.

We previously used a combination of on-premises Group Policy and a basic third-party mobile device management solution. We switched to Microsoft Intune because we needed better cloud-based management for remote users, stronger integration with Microsoft 365, and a single platform for managing both security policies and devices.

We achieved solid return on investment with Microsoft Intune, primarily through time savings and reduced manual IT effort. Device onboarding became much faster with Autopilot, reducing setup time from several hours to under one hour. Automated patching and policy management reduced repetitive support tasks and device-related tickets for the IT team.

Our experience with pricing for Microsoft Intune has been fairly positive because it was already included with our Microsoft 365 licensing. We did not encounter major additional setup costs. The licensing can be somewhat confusing at first with the different Microsoft 365 and Intune plans, but once understood, it became cost-effective compared to managing multiple third-party tools.

Before selecting Microsoft Intune, we evaluated solutions such as VMware Workspace ONE and Jamf Pro. Microsoft Intune stood out because of its tight integration with Microsoft 365, easier management for Windows devices, and better overall value with our existing Microsoft ecosystem.

My advice for anyone considering Microsoft Intune is to plan your device policies and user groups carefully before deployment. It works best when integrated properly with Microsoft 365 and Entra ID, and starting with a pilot group helps avoid policy conflicts and roll-out issues later.

Microsoft Intune has been a strong solution for modern endpoint management, especially for organizations already invested in the Microsoft ecosystem. It simplified remote device management, improved security compliance, and reduced manual IT effort, making it a valuable long-term platform despite a few areas where the admin experience could still improve. I would rate this product an 8 out of 10.

I am using Microsoft Intune for device management, device enrollment, policy compliances, application management, patch updates, and security protection.

The user experience in Microsoft Intune is very useful for maintaining work-life balance. Employees are managing their work through the Microsoft Intune application on mobile devices and through Android. This is very flexible for employees who work in the corporate sector.

I am using Copilot in Microsoft Intune for the creation of policies. While writing policies, I use Copilot for Microsoft Intune to generate automatic tasks for these scenarios and conditions. This has been very helpful to the employees. In some organizations, it has been blocked for security reasons.

It is very easy to deploy Microsoft Intune because of the zero-touch possibilities. Without touching the device, we can manage our devices and configure the device policies and required configurations.

Using the Microsoft Intune portal and the company portal, we are configuring the devices for both Android and Windows devices. For Windows devices, we are using Active Directory to Azure AD join. For Android devices, we are using the company portal for the configurations.

I am using the advanced endpoint analytics in Microsoft Intune for analyzing. Because of security threat allocations, through Microsoft Defender, we are getting the threat intelligence allocations. This is a good built-in feature of Microsoft Intune and is very beneficial from a security perspective.

Microsoft Intune has almost all of the best features. For current situations and scenarios where almost all employees are working from home in a hybrid model, this tool is very useful for device management. This is a very good tool for device management without any restrictions, and we can manage our security data. The best thing about it is that it is a cloud-based device management tool.

As of now, no maintenance is required for Microsoft Intune. It is a very easy and understandable tool. For migrations, sometimes we experience some issues with OS deployment and the user experience side. It would be better to implement something on the GUI side.

The GUI in Microsoft Intune is perfectly good, but they are updating the terminologies. The application terminologies are changing. It would be good to use an updated version so employees can easily understand the terminology.

I have been using Microsoft Intune for four years.

I would rate the stability of Microsoft Intune very highly, as I see no downtime anywhere. Sometimes we need downtime because we need to update our portals and our software. The downtime is managed well, and that is good. No changes are needed.

Microsoft Intune is scalable, and I am giving it a nine rating.

I would rate the technical support of Microsoft Intune a nine.

Positive

It is very easy to deploy Microsoft Intune because of the zero-touch possibilities. Without touching the device, we can manage our devices and configure the device policies and required configurations.

As of now, Microsoft Intune's pricing is in the middle range. I think many people worldwide are using Microsoft Intune, and education institutions are also using it. It would be better to reduce some costs. Like Azure, in Microsoft Intune, we are taking the subscription on a monthly basis. If we are using it or not, it will automatically expire. My suggestion is to charge based on what we are using and for how long we are using the service.

Deployment of any OS or application in Microsoft Intune will take one or two hours only, based on the size and capacity of the application.

In my current organization, most of the members are using the client application of Microsoft Intune. In the client application, almost five thousand members are using it from my client in my project. Almost one hundred thousand devices are using Microsoft Intune.

The enterprise application management in Microsoft Intune has been very useful. When the automatic update option is selected, applications are automatically updated when the application company releases updates. We have the option to update, and if they release update features, they automatically update. Otherwise, they stay on the same feature which we deployed. This is better.

I do not have any objections to Microsoft Intune. It is a very recommended product and very useful. Microsoft Intune is a must and should be needed for this time, for this hybrid model period. The product is very useful, and I highly recommend this product for employees, education institutions, or device management. I would rate this product a nine overall.

My main use case for Microsoft Intune is managing and securing endpoints across the organization. It helps me to control endpoints and ensure everything stays compliant with security policies.

For example, when a new employee joins, their devices are enrolled in Microsoft Intune and required settings like application security policy and access controls are automatically applied. No manual setup is needed.

This improved control and visibility has helped my organization by reducing risks, saving time, and making compliance easier. We have seen around 40 to 50% time saving in device setup. Everything is now automated, so with just one click, we can add a new device and the setup will be done automatically. After policy deployment, users get proper access, and we have seen fewer incident tickets about non-compliant devices.

The best feature Microsoft Intune offers is centralized management. Everything is handled from one dashboard. Also, remote actions like wipe or update are very useful.

The centralized management feature allows me to control all endpoints from one dashboard. I can see in the Microsoft Intune dashboard that all endpoints are connected, they are compliant, and everything is in order. If a user is leaving the office, I can directly wipe out their device, and if I see any dangerous endpoint connected, I can wipe it out directly. With the centralized dashboard, I can also update the endpoints with one click.

Microsoft Intune has positively impacted my organization. It has brought me better control and visibility over all endpoints.

Everything is working properly, and Microsoft Intune is a very powerful tool that works well. However, there are some areas that need improvement, such as the troubleshooting part, which could be simpler. Many times I cannot see proper logs, so there needs to be improvement in the logging system for easier troubleshooting.

The troubleshooting and UI path need to be improved. Otherwise, it is a solid and very strong solution.

I have been using Microsoft Intune for more than one year.

Microsoft Intune is very much stable.

Microsoft Intune scales really well as we grow, with performance remaining stable even with more devices connected.

I have connected with customer support many times, and they are very quick to respond and provide good assistance.

From the start, I have been using Microsoft Intune and have not switched from a different solution.

We have seen a good return on investment with less manual work and reduced on-site support. The time-saving aspect has been significant as most tasks are now handled remotely.

We have seen a good return on investment with less manual work and reduced on-site support. The time-saving aspect has been significant as most tasks are now handled remotely.

Since we are already using Microsoft 365, the pricing, setup cost, and licensing for Microsoft Intune are quite cost-effective. Otherwise, it can feel a bit expensive.

We have not evaluated any other options before choosing Microsoft Intune.

The tools are very powerful. Before planning to purchase, please plan for devices properly and structure the organization. If everything is evaluated properly and planned well, then the implementation and integration will go smoothly. I give this solution a rating of nine out of ten.

Microsoft Intune is mainly used by me for device management and security in the Microsoft 365 environment. I have worked on enrolling devices, managing Windows endpoints, applying compliance policies, and deploying security configurations. It has helped centralize device management and enforce security policies remotely. For example, we use Microsoft Intune to manage company laptops remotely. We configure compliance policies, enforce encryption, and deploy security updates. It allows us to control devices even when users are working remotely.

One of the main advantages of Microsoft Intune is its centralized device management. It integrates very well with Microsoft 365 and Azure Active Directory (Azure AD). It also improves security by allowing administrators to enforce compliance policies and manage devices remotely.

Microsoft Intune brings endpoint security into one place. The benefit of Microsoft Intune is that it centralizes all device management and strong security policies in the same interface.

I use the endpoint management feature in Microsoft Intune to manage and secure company devices. This includes device enrollment, applying security policies, and monitoring.

Microsoft Intune helps secure hybrid work by allowing organizations to manage and secure devices remotely. Administrators can apply security policies, enforce compliance rules, and ensure that only trusted devices can access company resources.

The downsides of Microsoft Intune include the fact that the interface can sometimes be complex for new administrators. Some configurations require a good understanding of the Microsoft environment. Additionally, troubleshooting device enrollment issues may sometimes take time.

I have been working with Microsoft Intune for three years overall.

Microsoft Intune is a generally stable solution. Its performance is good for device management and security in production. In my experience, Microsoft Intune is a stable platform as it is a cloud-based service, and updates are regularly delivered by Microsoft.

Microsoft Intune is highly scalable. It can manage a few devices or tens of thousands of devices across multiple locations without issues. Microsoft Intune is designed for scalability and supports large enterprises with thousands of users and devices, allowing IT teams to deploy policies, manage devices, and monitor compliance across the organization efficiently.

I have contacted the technical support or customer support of Microsoft regarding Microsoft Intune.

The quality of the support for Microsoft Intune is good. Microsoft provides good technical support for Microsoft Intune, including documentation, community resources, and official support channels, and you can open a ticket. In general, the support is reliable, especially the Microsoft documentation and enterprise support channels.

I would rate the quality of support for Microsoft Intune as a ten because it is powerful.

Positive

I have mostly worked with Microsoft solutions. Compared to traditional on-premise device management tools, Microsoft Intune offers more flexibility because it is cloud-based.

The initial deployment of Microsoft Intune is easy to difficult, depending on the experience of the administrator. The deployment process falls between easy and difficult.

You need two people to deploy Microsoft Intune.

For organizations already using Microsoft 365, the cost of Microsoft Intune provides good value, as it includes the device management and security features in one platform.

It is not me who manages the pricing for Microsoft Intune. A finance service manages this, but I do not have many insights about the price for Microsoft Intune.

I did not use Copilot in Microsoft Intune, but I used Copilot separately.

I remember Microsoft Intune. I would rate this review a nine overall.

I can provide a specific example of how I use Microsoft Intune in my daily work. Application deployment and device configuration represent key areas where I utilize Microsoft Intune. For example, in my daily work, I use Microsoft Intune to deploy applications, assign configuration profiles, and enforce compliance policies on corporate devices. When a new device is enrolled, I can ensure it automatically receives the required security settings and business applications. This helps standardize the environment and reduce the operational effort.

Microsoft Intune is especially valuable when you need to standardize and automate endpoint management at scale. In my work, I have also used it to solve more complex challenges, such as migrating devices from traditional management to modern management, for example, from on-premises to cloud-first. A unique aspect is the ability to combine Microsoft Intune with tools like Windows Autopilot instead of SCCM OSD deployment. You can use compliance policies and conditional access to build a more secure and consistent user experience.

From an operational efficiency perspective, Microsoft Intune has helped reduce the amount of manual work involved in device provisioning, application deployment, and policy enforcement. We don't always measure it with exact numbers, but the improvement is clear in day-to-day operations. For example, preparing a new device now takes much less effort than in more traditional management models because many activities are automated and standardized.

Conditional Access is valuable for us and for everyone because it allows connecting device compliance with access control. In practice, you can use it to ensure that only compliant and trusted devices can access corporate resources such as Microsoft 365 apps and other company services. For example, if a device is not compliant with the security requirements, such as encryption, password policy, or device health, access can be blocked or limited. This is extremely important in an environment because it helps enforce security without relying only on the user's identity.

One of the biggest advantages of Microsoft Intune is not only the management itself, but also how well it integrates with other Microsoft technologies. For example, when you combine Microsoft Intune with Microsoft Entra ID, Conditional Access, Windows Autopilot, and Microsoft Defender, you can build a much more automated and secure endpoint management model. From my perspective, this integration is one of the main reasons why Microsoft Intune is valuable in modern environments.

Microsoft Intune is a very strong platform, but there are still some areas where it could improve. In my personal opinion, reporting and troubleshooting could be more detailed, especially when dealing with complex scenarios. I also think some features could be more consistent across different platforms, and some administrative workflows could be simpler. Overall, the product is very good, but there is still room for improvement in visibility and usability.

For example, the user interface could be improved in some areas. Sometimes the admin experience is not as intuitive as it could be, especially when features are spread across different sections or when it takes too many steps to find a specific setting or troubleshooting detail. I also think support and feature consistency across operating systems could be stronger. Windows is clearly the most mature platform in Microsoft Intune, and while some capabilities on macOS, iOS, and Android can feel more limited or less consistent, depending on the specific scenario. Overall, there is room to improve usability, visibility, and cross-platform consistency.

I have been working with Microsoft Intune for more than 10 years, mainly in endpoint management, device compliance, security, and modern workplace projects.

Yes, overall I would say Microsoft Intune is stable. It is a mature cloud service and in my experience it performs reliably for everyday endpoint management tasks such as policy deployment, application delivery, compliance management, and device administration. Microsoft also provides service health and tenant status visibility, which helps administrators monitor incidents and planned changes. Of course, like any cloud platform, it can occasionally have service issues or rollout delays, so it is not perfect. But overall, I consider it a stable and dependable solution for modern endpoint management.

Microsoft Intune is highly scalable because it is well suited for organizations of different sizes, from smaller environments to very large enterprises. One of its main strengths is that as a cloud-native service, it can scale without the same infrastructure constraints you typically have, for example, in an on-premises solution. In my experience, it supports growth well, especially when combined with the broader Microsoft ecosystem for identity, security, and automation.

I would say the customer support is generally good. It is reliable overall, although the experience can vary depending on the complexity of the issue. Standard cases are usually handled well, while more complex scenarios may take longer to resolve, but overall the support experience is positive.

Positive

Before Microsoft Intune, we used SCCM or Microsoft Endpoint Configuration Manager. The main reason for the switch was the need to move toward a more modern, cloud-based management model. Microsoft Intune offered better support for remote management, modern provisioning, and mobile device management, and also the integration with services such as Entra ID, Conditional Access, and Autopilot. It also helped reduce the dependency on on-premises infrastructure and made endpoint management more flexible and scalable.

This is a very big question because it's not just technical. My advice would be to start with planning and know it configuration. First, define your device scenarios, ownership model, enrollment method, security requirement, and application strategy. Then, and only then, use a phased rollout with a smaller pilot group before scaling broadly because Microsoft's own deployment guidance recommends a phased approach and highlights the need to plan enrollment prerequisites and support scenarios yearly.

Other

We have seen a return on investment, mainly in terms of time saving, operational efficiency, and improved standardization. We don't always measure it in very strict financial terms, but the value is clear in day-to-day operations. With Microsoft Intune, tasks such as device provisioning, policy deployment, application delivery, and compliance enforcement require less manual effort than in more traditional management models. This helps reduce administrative overhead and allows IT teams to focus more on higher value activities.

In my experience, the prices and licensing are reasonable, especially for organizations that are already invested in the Microsoft ecosystem. The value becomes clear when Microsoft Intune is used together with other Microsoft services because it is a part of a broader management and security platform. Setup costs can vary depending on the size of the environment and the complexity of the project, but in general, the cloud-based model helps reduce some of the infrastructure costs you would typically have with a more traditional solution. The main challenge I think is usually licensing complexity because understanding the different Microsoft bundles and plans can sometimes be less straightforward than the technical setup itself.

I didn't evaluate another option because the choice was mainly driven by the Microsoft ecosystem we were already using. Since we were already working with Microsoft technologies, Microsoft Intune was the most natural fit because of its integration with services such as Microsoft 365, Entra ID, Conditional Access, and other security and management tools.

Overall, my view is very positive. Microsoft Intune is a strong solution for modern device management. One of its biggest advantages is how well it integrates with the broader Microsoft ecosystem because it helps improve security and standardization. There are still some areas that could improve, such as reporting, but overall, I see it as a very valuable platform. I love Microsoft Intune. My overall review rating for Microsoft Intune is nine out of ten.