Microsoft Intune Reviews

I am working with a bank to configure backups for auto-billing devices. We have Samsung tablets used in branches with only customer accounts, where customers open accounts using these dedicated devices. We create custom policies for these devices using Microsoft Intune across multiple domains. Some devices are auto-pilot, some are dedicated tablets, and others are hybrid Azure AD joined devices managed by Configuration Manager. We are using Microsoft Intune in three domains to manage those devices.

Microsoft Intune consolidates our endpoint and security management tools into a single platform. We employ specific policies for autopilot devices tailored for global and US requirements, focusing on banking and government security. To address these concerns, we've implemented policies within the bank that restrict USB and Bluetooth access through the attack surface detection feature. This restricted app concept has been applied to autopilot laptops to enhance their security posture by blocking USB devices and preventing unauthorized research build-up.

User experience is generally good when using open internet devices like 3G, 4G, or 5G, as banks often use restricted internet connections.

Intune offers rapid benefits. Any policy, deployment, or change we implement is reflected within two to three minutes for all users. This is especially valuable for managing laptops. We can quickly implement a cleanup policy if user laptops are compromised or accessed without authorization. In the worst-case scenario of a computer being stolen, we can swiftly deploy a policy to secure the device's data within a minute.

It offers rapid policy, deployment, and change implementation, with effects visible to users within minutes. Devices managed by SCCM can also benefit from Intune workloads and policies, providing a unified management approach. Intune and SCCM work together to address security concerns for hybrid Azure AD joined devices. Attack surface reduction policies can be implemented through either platform to protect devices from threats. Intune manages SCCM-enrolled and Intune-managed devices, offering comprehensive security and management capabilities.

Intune has enhanced the productivity of our IT department. We can now establish Active Directory-related policies for public auto-enrollment devices in remote areas like Karachi and Islamabad. Not confined to specific cities, these devices can be managed through autopilot with AD-related policies created on Microsoft Intune. However, these devices are not always on-demand, so we track them using autopilot policies and create eighty policy replicas for each device. This approach is highly effective for managing our large-scale operations, as users often face challenges like requiring USB access while working remotely. We specifically tailor policies for our hundred audit users, who move frequently between locations.

Our bank's most valuable Intune features are centered around the dedicated device concept. We've implemented policies for tabs used by branch employees during account openings and deployed custom policies and applications on these devices using our Rapid Account Opening application. This dedicated device approach and tailored Intune features have yielded excellent results.

Microsoft Intune needs to improve its security policies. I want more secure, reliable, and efficient security policies.

I have been using Microsoft Intune for five years.

We have Microsoft Premium, which entitles us to Microsoft engineer support specifically for Intune. They respond very quickly. When we open a case on Microsoft and select a severity level, we always choose 'A' because we have a production environment. The engineers connect with us within 15 minutes and are highly capable.

We have upgraded support with Microsoft engineers and direct connections with some of them. When we encounter issues related to Microsoft Intune, we directly contact these highly skilled engineers for immediate assistance. They collaborate with us to resolve problems and always require ticket creation to meet our KPIs. We open and close these tickets accordingly. While we manage a significant volume of tickets, our direct relationship with Microsoft engineers ensures efficient issue resolution and support.

Positive

In my previous role, I used IBM MaaS360. Microsoft Intune surpasses MaaS360 with its broader feature set, increased flexibility, and seamless integration with other Microsoft products like Entra for XDR and QRadar. Additionally, Intune offers a more user-friendly experience.

The deployment time for Intune depends on the number of users. For example, an organization with 15 users can take 15 days to deploy. Organizations also using Active Directory and Office 365 Premium require additional deployments so that the total deployment time can reach 25 days.

Intune deployment is straightforward and has a stable internet connection. Given our appropriate EMS E3 and F3 licenses, we anticipate no significant challenges as long as our internet connection remains reliable.

I would rate Microsoft Intune nine out of ten.

After the deployment, Intune requires no maintenance. As long as the internet connection is stable, Intune can ensure all policies work as intended.

Microsoft Intune is the future. Using Intune, we can access other Microsoft tools like XDR through one portal. Pre-COVID users working remotely had to manage laptops not connected by a domain, and now all the devices and policies are managed through Intune.

We use Intune for device management, including policy management, application deployment, and patching.

Intune helps us evaluate and manage devices remotely. The solution enabled us to increase the security posture on all devices using compliance policies and configuration profiles. It took us a while to roll these things out because users were uncomfortable with the changes, so many pushed back on any limits to their freedom of access. 

After a couple of months, everyone realized that we were trying to ensure all their devices were working as effectively and efficiently as possible. It took us about three to four months before we began realizing the full benefits of Intune. 

Intune's most valuable features are the device, compliance, and configuration policies.

One area for improvement is app deployment. Another is the Windows update rollout. If you're rolling out an object to a device that's offline, Intune stops trying to reach this device after it sits idle for a bit. We are forced to find a workaround that could help manage that.

We have used Intune for about two years now.

Intune is stable. 

Intune is scalable. 

I rate Intune support a 10 out of 10. They're responsive.

Positive

Setting up Intune wasn't straightforward. It took us about three or four months. We did a test phase and rollout then collected feedback. Based on that feedback, we did another test phase and rollout. Initially, we did it in-house, but we got stuck, so we reached out to Intune support. 

It would be easier with one person, but the person doing the deployment needs to work with various teams, like cybersecurity, infrastructure, and IT.

We have seen a return. Using Intune, we've effectively ensured all our devices are compliant based on our own redefined compliance policies. It is also highly efficient.

Intune is inexpensive. It also comes bundled in some Office 365 licenses, so you can choose to purchase it separately or as a package. 

I have used Manage Engine, SolarWinds, and Desktop Central. We switched to Intune when we realized it was a full-fledged MDM that covers mobile devices, desktops, and other pieces. The other solutions had more RMM features for device management but fewer MDM features. Intune was a better fit for our requirements,

I rate Microsoft Intune a 10 out of 10. Intune is an excellent solution if you're a technical person. Be careful with macOS enrollment, which still needs a lot of improvement.

My company has over 7,000 devices, including mobile devices, Windows, and Mac. The tool is only used to manage my team's mobile devices.

The solution's most valuable features are its ease of use and control of the MAM and MDM policies and configuration. The tool is straightforward and easy to use, while it also integrates with Azure. It has been a good product so far.

The tool has improved the way my team works as it is a cloud-based tool, so we don't have to manage on-prem servers. We also use apps on Microsoft Office 365, which is also one of the main reasons why we use Microsoft Intune.

I use the enterprise application management features of the tool, and my experience with it has been pretty good. Microsoft tells us that there are no bug issues with the updated versions or current versions, so there are no issues in the tool.

I use Microsoft Intune's Cloud PKI, and it helps manage the complexity of certificate management in infrastructure pretty well. There are no issues with certs or updating them.

Microsoft Intune has not affected my IT productivity, but it is not a very Android-friendly tool. We have had a lot of Android issues and compatibility problems with our VPN or tunnel. The tool is not very Android-friendly.

The maintenance of the tool is a lot less now for our company.

With the day to day device management tasks, the tool has been great, and there have rarely been any issues with it.

The mobile application management policies, specifically conditional access policies and app protection policies, are good features for managing diverse mobile environments. The DLP part is very strong.

The tool's tunnel gateway is not very good, making it an area where improvements are required. I wish it weren't so Azure's security group-based tool with which you can have local accounts. More personalization should be possible in the tool. One negative about Microsoft Intune is it acts too much as one of Azure's group-based products.

I have been using Microsoft Intune for half a year. I am just a customer of the solution.

I think the scalability is pretty easy and a lot easier to manage since we don't have to deal with the on-premises side. We use the cloud for extra storage, so it has been great.

My experience with the solution's technical support has been very good, but for other teams, it has not been very good. I rate the technical support a nine out of ten.

Positive

My company previously had some on-premises tools, but now it is cloud-based, so we save all the money on the network infrastructure and data centers. We don't need servers or storage, and it helps us save money.

When it comes to the product's deployment phase, I have taken part in the mobility side. In our company, we went through a migration, so there is always a lot of planning and testing and all that goes with it. Overall, it is fairly easy to use because it is deployed on a SaaS model.

The solution is deployed using a dedicated SaaS model. I think other teams have deployed it using an on-premises model.

The solution's deployment phase took a year and a half to test and set up everything. There was a lot of stuff involved.

In our company, prior to our migration, we already had Office 365 licenses, so it saved us around 4,00,000 for around a year.

I have seen a return on investment right from the start of the tool's usage.

I don't really know how much it costs, as my company pays for a bunch of licenses. The tool is cheaper than our company's other MDM tools.

My company has a few of Microsoft Intune's compliance policies that have helped us with some of the issues with sync interval with the compliance that we have noticed. The sync interval or the turnaround is not as quick as our company would like it to be currently. I understand that we can't control the sync interval.

I rate the tool a seven and a half out of ten.

We use the solution for BYOD, MDM, and to access Microsoft applications like Teams. Microsoft Intune helps us access Microsoft applications on the road and mobile.

The solution’s most valuable feature is its ease of use.

I have been using Microsoft Intune for about three years.

Microsoft Intune is a very scalable solution. Around 4,000 users use the solution in our organization.

A third-party vendor helped us set up the solution in six months.

We have a large amount of our population using the applications on their phones. Microsoft Intune definitely helps with productivity and efficiency. The solution brings value to the money we pay for it.

Microsoft Intune has been incorporated into our Microsoft E5 licenses. The pricing is very good, as it is not an additional cost to what we already need for our organization as a whole.

Microsoft Intune brings all our endpoint and security management tools into one place for mobile. We work closely with security, which mostly implements the overall rules on what users should be able to do, how the new data is encrypted, and how secure data can't leave the Intune environment. It's easy to go into Intune and apply all of those policies and have them work for you.

I would assess Microsoft Intune very highly for securing hybrid work and protecting company data via BYOD devices. I think it's very secure. Everyone in IT has to be available during off hours to make sure that everyone can see what's going on if there's an emergency.

Since Microsoft Intune has been incorporated into our Microsoft E5 licenses, our organization has saved costs compared to using other EMM providers. Microsoft Intune is a comprehensive solution that has a lot of features and manages all your endpoints.

Overall, I rate the solution a nine out of ten.

We are a Microsoft vendor, not an Intune user. I have deployed Intune for several customers who use this product for business. Our clients use Intune for device management and data security, which gives them control over end-user devices.

Previously, we used a device manager and had a local Active Directory. However, most of our SME customers do not have a local Active Directory set up in their organization that allows them to control their devices. Intune does not require any local AD. It's a cloud application. We can directly join the user devices to the cloud, and the organization manages them. We have enterprise customers and also SMBs, but most of our clients have less than 100 users. 

One of my Indian clients previously had all their devices at the workplace. None of the devices were joined to an Active Directory, so they had to install applications on each device individually. With the help of Intune, we could push the applications to all the portal users simultaneously. 

We have to create a group, assign an application to it, and automatically install it on the user's devices. We also apply the company logo and desktop wallpaper via Intune, which a tech user can change. We can also find the exact location of the devices where the user is sitting.

We also have the option to enroll hybrid devices with Intune. We can enroll users'  devices and separate work and personal data. The devices on the local Active Directory can be joined to Intune. 

Privilege identity management helps. Let's say someone is a company administrator for five to ten days. We can create a dual administrator role for that user for seven days. I can create a PIM role and assign it to the user for seven days, after which the role will be deleted automatically. 

Intune provides routine management of user devices. Once the device is not enrolled in any domain or Active Directory, the IT person must delete every user device to change anything. Intune can work on all those things. That device can be updated and marked as non-compliant. If someone is using Windows 7 or a version of Windows that has been deprecated, we can restrict Windows 7's user ability to log in to the work environment. We can control all this over the admin panel.

If we scale 10 to 50 percent, where new customers manage all their devices. After enrolling all the devices, this work can be done with only one or two people, saving the organization money.

The best part of Intune is device control. If we need to block a user from opening something in their organization's system, we can do it from Intune. If we want to restrict the movement of an organization's data to prevent users from copying the data into Outlook, WhatsApp, or their personal Gmail, we can limit that via Intune. It secures all corporate data.

If they share the data with someone outside the organization, that external person cannot see it until an analyst provides them with access or creates a policy. 

The user experience is good. Users are happy that Intune is managing their work devices. In addition to Windows devices, we can control iOS and other mobile devices. There are good features for managing mobile devices. Work data is stored in different containers, making it easier for users to find their work data. 

In the case of application deployment, we have more services like application updates and patches that can be implemented from the Intune portal. We do not need to outsource these tasks to the device user.

We are currently unable to control aspects of group policy from Teams like we can for GPO. They are still not part of Intune. Microsoft is adding this, but it's currently in preview, and few GPO features have been added to the product. 

I have worked on Intune for the last two years. 

Intune is a stable solution with a lot of capabilities. Most customers who are moving to Intune are also exploring the capabilities of the cloud. 

I rate Intune seven out of 10 for scalability.

I rate Microsoft support eight out of 10. Microsoft is good, but Intune support is delayed compared to other products. If I make a support ticket on the Intune portal, I get a reply after one or two days. For Exchange or SharePoint, I get a response after an hour, but Intune takes a minimum of a day. 

Positive

One product we can compare Intune with is Jamf Pro. Intune has limitations when managing Mac devices. You can enforce fewer policies because Apple has its own hardware and software. There are lots of limitations of control. Most of my clients use Intune for Windows and Android devices, but Jamf Pro if they have Mac devices.

Deploying Intune is a little complex but not too complicated. At the time of deployment, there is much work to do to join a device to Intune. We have to create a new Windows profile and make users log into the enabled Windows profile. We need to configure all the Office applications and copy users from one to another. It takes 30 to 40 minutes on a single device. 

Intune requires some maintenance, but the customer performs the maintenance once we implement it. We support the customers with issues while they are enrolling the device.

I rate Intune five out of 10 for pricing. It's expensive. 

I rate Intune 10 out of 10. I recommend Intune to every organization that wants to secure user data and control endpoint devices. It can manage other platforms on the market. Google has device management software, but it doesn't have the same scope as Intune. 

It's cost-efficient and cheaper than the other device management and third-party applications available. Intune can control most things, especially Windows devices. Intune has the best compatibility with Microsoft Windows.

We use Intune to manage devices and configurations on all platforms, including Windows, iOS, iPad, and Android. It also provides conditional access from the Azure portal. We have also used Intune to bifurcate data and data transfers. We have an Intune entry list that shows the device count and bandwidth of each, so we can manage the data flow from every device based on whether it's corporate or personal. 

Intune is flexible. If you want to move a device that was previously on-prem, we can bring it to the cloud and apply all the policies. This is helpful for even those organizations that were on-prem and not on the cloud. They can also come and use these features, which are pretty cool and would be handy to protect the data and manage the devices as well.

It's handy to manage all the hybrid devices that are on-prem and in the cloud. If a user accesses company resources on their work profile or their personal devices, they can register the device in Intune and access the company data. Intune is a crucial part of the overall structure because we can use it to analyze risks and threats coming into our organization and predict what will be vulnerable. It's necessary to analyze all those things from a security perspective.

Intune's advanced endpoint analytics require a separate license. We are keen to use that one because it comes with more features, flexibility, and control for admins over the devices. We haven't used it, but I've tested it on my tenant with a few devices

It is much easier for admins to use that cloud PKI infrastructure compared to when we had to set up all those things using our Skype profile from Intune. It's quite handy. It takes a little work on the admin side, but the whole structure is the same.

Intune drastically improved our productivity. Work that was previously completed in four hours could now be finished in one. It saved our IT admins many hours of work. Once we migrated from our on-prem servers to the cloud, the Cloud PKI saved us a lot of money. I don't know the numbers, but we are saving so much money because of this. 

The best part of Intune is application deployment. We can deploy an application to several users with a single click. We can use conditional access, granting access to users based on certain conditions, such as location, platform, etc. 

With the help of Microsoft Defender, we can bring each endpoint or node under  Intune's umbrella and manage it through Defender. The most effective feature for managing mobile devices is the compliance policy, which mandates that any user on a particular device should be compliant. It should meet the requirements the company sets and be upgraded. The user should meet all these security criteria we have implemented. 

Intune's app management can support our business operations. For example, if a user wants an Android app, we can deploy it through the Android store, but if we're talking about any MSI on a public-facing platform, we can convert it into Win32 and deploy it to the whole enrollment. Intune is quite flexible.

Compared to another Indian MDM tool I use, Intune provides more flexibility for security. The Microsoft name assures us that our data will be protected. Control over data is the main concern on the cloud.

The reporting causes problems because we're trying to gather data to present to the management, but we can't get the data they request. If a user has removed an application from his device, but it won't report it at exactly the right time. It takes time to sync from the device to the portal. Let's say we are preparing a list or deck for the number of compliant devices that meet all of the organization's requirements. In a real-time scenario, that device could be compliant, but it is showing as non-compliant on the portal. It sometimes hampers the overall decisions that we make on our end.

I have used Intune for four and a half years.

I rate Microsoft premium support nine out of 10. Their premium support is top-notch. They build a bridge to resolve the issues. Standard support varies, depending on the engineer you get. It could range from six to eight out of 10. 

Positive

Previously we used SCCM. It's a Microsoft solution, but Intune's user experience is much better because it's cloud-based and it's more cost-effective. 

Deploying Intune is pretty simple for someone who is experienced with the program. The admin needs to know the basics. Otherwise, it's user-friendly. The time needed to deploy depends on the network, but if everything is perfect, it only takes five to 10 minutes to deploy an application on a Windows device. An Android device is in a similar range. In some weird scenarios, it may take 15 minutes. It doesn't require much maintenance after deployment because it's cloud-based, so we don't need to update anything.

Intune cuts the amount of time we spend on these tasks in half.

Intune is a better value than SCCM or other management tools because we can integrate more with Intune. 

I rate Intune eight out of 10. I would recommend Intune to others. Microsoft offers many new handy features, such as the ledger and the ability to locally administer managed devices. It doesn't require much hassle to set up these things. It's worth the price.

I am using Microsoft Intune for a trading company, Where I need to establish a secure administrative role for this product. We utilize Intune to manage Android, iOS, and Windows devices. We use it primarily to secure devices, deploy applications, and enforce security policies. Additionally, when employees leave the company, we can remotely wipe devices or applications, especially if personal devices are used for business purposes.

Microsoft Intune consolidates our endpoint and security management tools into one dashboard.

The user experience is generally positive. While specific changes can sometimes introduce minor issues, these are often related to device operating systems, particularly variations in Android labeling. Consequently, a small percentage of users have reported inconsistencies across different devices. Overall, however, the platform is effective, with 90 percent of users finding Intune a good user experience.

Our team manages most of the security measures we implement, specifically those related to conditional access. This involves deploying various conditional access policies, which I believe is a positive development. Intune has significantly enhanced its capabilities, allowing us to restrict and secure access to corporate data more effectively.

Enterprise application management is a valuable tool for managing non-corporate devices, commonly called Bring Your Own Device. By implementing this feature, companies can protect sensitive data from potential breaches. Intune offers a promising starting point for organizations seeking to adopt this strategy, as it enables control over infrastructure data.

In my experience with management products, Microsoft Intune is a reliable tool for most of our needs, providing a strong foundation for company-wide management. While initial configuration is required, Intune consistently delivers a positive experience for managing applications and devices once established.

Intune is excellent for managing applications from the outset. It allows for robust corporate data protection by implementing Mobile Application Management policies and conditional access, ensuring all data is secure quickly. This strong security foundation enables organizations to leverage Intune's additional benefits fully.

The ease of applying security policies to applications we deploy is the most valuable feature of Microsoft Intune.

Sometimes, the process is unsuccessful when we attempt to reset a device and wipe the data using Intune. This inconsistency requires improvement.

I have been using Microsoft Intune for almost seven years.

Support has been helpful in resolving some issues, but response times are inconsistent. Initial troubleshooting can be lengthy, especially for complex problems. While they sometimes guide us effectively, resolution speed varies widely depending on the issue's complexity. Support performance is inconsistent, with some instances of rapid assistance and others marked by excessive delays.

Positive

The initial deployment was complex because there were many steps, and I failed to get the full results. It took a week to complete, and one person was enough for the deployment.

Microsoft Intune is reasonably priced for large organizations that already have Microsoft Enterprise licenses, but it is less affordable for smaller businesses.

I would rate Microsoft Intune seven out of ten.

Because of all the training and information, it took me a couple of years to see the benefits of Microsoft Intune.

Managing deployed applications requires maintenance, but Intune, being cloud-based, does not necessitate such upkeep.

I'm working with InTune on the user side. It's used for device enrollment and mobile device management. It's used for remote desktops and remote control for compliance. 

The solution helped us resolve user enrollment issues. Sometimes, users want to reset, for example, file server systems and Intune ensures a user can't just enroll any new systems.

The mobile device management is very useful. With mobile device management, we can monitor everything and control devices. We can monitor devices and fix things on remote desktops. 

Intune brings all endpoints and security management tools into one place. This helps us monitor everything from one portal. We can exclude any PowerShell command. It helps us not only monitor for but also fix any problems. We can add and remove items remotely from any device from a single place. 

The solution has a helpful feature called Co-Pilot. We can access it via the portal and configure it as we need. However, I have not used it myself. 

We use Intune with a hybrid model. We can connect it easily to other services. 

With the ability to monitor everything from one place, our security is quite good. The level of security is better. I'd rate the level of security we've been able to achieve ten out of ten.

It's positively affected IT productivity in our organization. Having Intune has made our IT engineers more effective. They can use the cloud portal from anywhere and at any time to easily adjust or deploy whatever users need. 

We've been able to save money compared to using SCCM. Intune has helped from a cost-savings perspective, although I can't speak to exact costs. 

There are a lot of updates happening on Microsoft.

I've used the solution for about six months. 

I haven't had any challenges with stability.

I haven't come across any limitations in terms of scalability. 

I've never had to reach out to technical support.

I also use VMware. 

The initial setup was straightforward. We simply needed to create an account don't he Microsoft side and then we can go and get licenses. 

I administrate and maintain Intune for the company.

I don't have any visibility in regards to Intune pricing. 

I'd recommend Intune to others. I'd rate Intune ten out of ten.