Microsoft Intune Reviews

I started using this solution in the summer of 2021. It was three years ago, and I remember it was to deploy new computers. I aimed to get a brand new laptop with the processing system entirely configured and ready to work with applications deployed.

I would say Autopilot is a feature I really like. It allows us to send a brand new computer directly to the user without needing to go through IT. This capability is powerful as it allows us to remove any compromised device remotely, whether it gets stolen or not. 

It's a great product to secure data, although it might be a bit more complicated with iOS devices when you're using your own device. It's nice for mobile devices, though smartphones might be less suitable compared to personal computers. This solution saves us a lot of time once it's implemented.

I would like to see better integration with Microsoft. There are a few things I can still do with Jamf that I am unable to do with Intune yet.

I have been using the solution for three years.

Stability issues almost never happen. The worst case I experienced was when Autopilot failed a couple of times, but that's the only issue I had.

I did not use any previous solutions except Jamf for Apple devices.

The initial setup was somewhat between easy and difficult. It took about a month to learn how to use it, initially in a small environment. During the first implementation in March, I did not like all the new features as they took time.

I used it twice. The first implementation took a long time, and there were two of us the second time.

I am sharing my experience between Intune and Jamf. Regarding the user experience, I'm not sure that users realize what Intune does for them. It automates tasks so that from their perspective, things happen automatically without understanding what is being done. 

I'm not sure about the name, but I had a personal plan because I started using it without training. It took a few weeks to learn how to use it properly. For application deployment, maintaining packages for updates is necessary. I advise using a testing environment and taking the time to understand how this will impact the infrastructure before putting Intune into production. 

Overall, I would rate this product seven out of ten.

Our primary use case is managing our devices and policies and having a consistent way to manage devices on the Windows side.

Implementing Microsoft Intune has provided a more streamlined and consistent method for device management across our multiple domains, effectively consolidating our administrative efforts.

The Microsoft Intune user experience is good. I would rate it eight out of ten.

Within Intune, managing policies and having a consistent way to manage devices is valuable.

Intune is a constantly evolving product, with Microsoft prioritizing its development over on-premise tools. While no specific feature requires immediate improvement, the ongoing expansion of reporting and inventory capabilities promises to enhance its utility.

I have been using Microsoft Intune for at least seven years.

The Microsoft Intune stability is getting better, and I would rate it eight out of ten. A couple of years ago, the performance was not as good as it is now, but there are noticeable backend improvements.

Microsoft Intune's scalability has improved over the years.

Positive

We used Configuration Manager and are continuing to use it. The addition of Intune was due to Microsoft's direction.

I would rate Microsoft Intune eight out of ten. Nothing is perfect, but it's good.

We began using Copilot, but it is currently restricted to a select few. Due to its potential for increased productivity and improved user experience, we are advocating for its wider adoption.

For the most part, we use it to manage mobile devices. Most of the time, they are Windows devices. We manage them by deploying policies so that we can control the antivirus on them and enable BitLocker to encrypt internal drives. We can also control and maybe lock down some Windows settings to ensure that people are locked down and they can only access certain applications.

By implementing Intune, the biggest problem that we wanted to solve was the protection of company data. We wanted to ensure that if a phone or a laptop gets stolen, the company data does not fall into the wrong hands. Secondly, we wanted protection against any rogue employees who might resign or send company data to any of the competitors. So, for the most part, it was device security and governance. They ensure the protection of company data. That is the biggest problem that gets solved with Intune.

Mobile application management has been the best for mobile devices. It is the most efficient and most sought-after feature compared to full mobile device management. When it comes to personal devices, most people feel that the features and the policies are too invasive, and you are interfering with personal data. This is why mobile application management has been the best feature for cell phones. This is the feature that has been deployed the most.

Intune has supported us in terms of efficiency. It makes work easier and reduces internal IT admins' workload. Instead of an admin having to manually install an application on a device, the auto-deployment feature for the application has tremendously reduced the time that an IT admin spends on end-user devices.

Intune along with Defender 365 brings all endpoint and security management tools in one place. It is not only Intune on its own. You do have the Defender 365 component as well. However, for device management, Intune does bring it all together, and you can do at least 80% to 90% of your management from Intune.

It affects our IT and security operations positively. It allows for increased security and most definitely assists with efficiency and time management. It has saved about 30% of the time overall.

Intune is very easy. As long as you have the knowledge, it is very easy to navigate, and they are always improving. It just gets easier and easier as the months and years go by.

With Intune, we have better security, improved device management, and ease of policy management. We spend less time trying to configure devices. There is better time management, ease of access, ease of deployment, ease of patch management, etc.

I use Intune's Endpoint Privilege Management feature. It works quite well, and I am quite satisfied with it.

Intune affects the users positively. It allows the end users to request access when needed. It also reduces the time spent by IT administrators. They do not have to contact users to initiate remote support calls whenever something has to be installed. It definitely increases security and enables less reliance on internal IT support.

It saves costs. There is probably 20% to 50% cost savings. It all depends on the size of the client or business, but there are definitely cost savings.

Intune has most definitely helped to consolidate vendors. This consolidation of vendors has affected our security posture most positively. There are some security vendors out there that are still slightly better with certain features that Intune does not have yet, but in terms of consolidation, it reduced costs, which is definitely a positive.

Intune integrates pretty well with other security solutions in the IT environments that we have. I would rate it a ten out of ten for that.

The security features are most definitely valuable. If I have to give an example, the lockdown features that prevent employees from configuring anything or downloading company data are valuable. We get high-quality device protection, malware protection, and information protection at the same time.

For autopilot, there should be more granularity on the settings that they offer at this stage.

The licensing model that they have for Intune add-on products should also be better. For enterprise app management, as well as endpoint privilege management, currently, there is an add-on license that the customers have to pay for. Microsoft needs to improve its costing model for that so customers would be more interested in utilizing those features. They should not have to pay additional costs for that.

In terms of securing hybrid configurations, they are not 100% there yet. There is definitely room for improvement. Overall, I am about 80% satisfied when it comes to that.

I have been using Intune for at least six years now.

It is pretty stable. I would rate it an eight out of ten.

I would rate it an eight out of ten for scalability.

Our clients are small, medium, and enterprise businesses.

I would rate them a five out of ten. They used to be great, especially when you purchased premium support. However, over the last year or two, their support has definitely deteriorated, but that definitely does not affect my recommendation to use Microsoft products. I would definitely still utilize them because the support is not always poor. There are times when you do get excellent support.

Neutral

I do have experience with other vendors. It depends on which product we are referring to, but in terms of ease of use, I would definitely put Microsoft high up on the list. In terms of consolidated management, you can do everything in one place, whereas in other products, you might need three or four different products to accomplish the same thing.

Its deployment model depends on the client. We have all kinds of deployment models.

Its deployment is average in terms of complexity. It is highly client-dependent. If it is a new client, the deployment is very easy. If it is an existing client, it can be moderate to very complex.

The deployment duration is also client-dependent. It can take a couple of days or a couple of weeks.

It requires maintenance. It is not maintenance in the sense that you must do something to improve it. As new features come out, they change the policies. You must deploy the new set of policies as Microsoft recommends it, but it is not high maintenance. It requires occasional maintenance.

It is average. Some of the costs are quite high depending on what the customer currently uses, but overall, it is not bad. I would not say that I would not recommend Intune based on the cost. I definitely would, but they can definitely improve on the cost. So overall, its cost is not bad.

I would definitely recommend Intune because of the improvement in efficiency and security posture and ease of management.

I would rate Intune an eight out of ten.

I am using Microsoft Intune for a trading company, Where I need to establish a secure administrative role for this product. We utilize Intune to manage Android, iOS, and Windows devices. We use it primarily to secure devices, deploy applications, and enforce security policies. Additionally, when employees leave the company, we can remotely wipe devices or applications, especially if personal devices are used for business purposes.

Microsoft Intune consolidates our endpoint and security management tools into one dashboard.

The user experience is generally positive. While specific changes can sometimes introduce minor issues, these are often related to device operating systems, particularly variations in Android labeling. Consequently, a small percentage of users have reported inconsistencies across different devices. Overall, however, the platform is effective, with 90 percent of users finding Intune a good user experience.

Our team manages most of the security measures we implement, specifically those related to conditional access. This involves deploying various conditional access policies, which I believe is a positive development. Intune has significantly enhanced its capabilities, allowing us to restrict and secure access to corporate data more effectively.

Enterprise application management is a valuable tool for managing non-corporate devices, commonly called Bring Your Own Device. By implementing this feature, companies can protect sensitive data from potential breaches. Intune offers a promising starting point for organizations seeking to adopt this strategy, as it enables control over infrastructure data.

In my experience with management products, Microsoft Intune is a reliable tool for most of our needs, providing a strong foundation for company-wide management. While initial configuration is required, Intune consistently delivers a positive experience for managing applications and devices once established.

Intune is excellent for managing applications from the outset. It allows for robust corporate data protection by implementing Mobile Application Management policies and conditional access, ensuring all data is secure quickly. This strong security foundation enables organizations to leverage Intune's additional benefits fully.

The ease of applying security policies to applications we deploy is the most valuable feature of Microsoft Intune.

Sometimes, the process is unsuccessful when we attempt to reset a device and wipe the data using Intune. This inconsistency requires improvement.

I have been using Microsoft Intune for almost seven years.

Support has been helpful in resolving some issues, but response times are inconsistent. Initial troubleshooting can be lengthy, especially for complex problems. While they sometimes guide us effectively, resolution speed varies widely depending on the issue's complexity. Support performance is inconsistent, with some instances of rapid assistance and others marked by excessive delays.

Positive

The initial deployment was complex because there were many steps, and I failed to get the full results. It took a week to complete, and one person was enough for the deployment.

Microsoft Intune is reasonably priced for large organizations that already have Microsoft Enterprise licenses, but it is less affordable for smaller businesses.

I would rate Microsoft Intune seven out of ten.

Because of all the training and information, it took me a couple of years to see the benefits of Microsoft Intune.

Managing deployed applications requires maintenance, but Intune, being cloud-based, does not necessitate such upkeep.

I use Microsoft Intune to configure policies and manage devices.

We implemented Intune to manage devices for specific users and departments, including device ownership and access control.

I would rate the Intune user experience eight out of ten. About two years ago, I was a team leader with an apprentice. Before the apprentice arrived, we hired another employee who, on his first day, asked what Intune was. I was surprised he didn't know but was comfortable with it within a few days. In the last few years, Intune has been user-friendly.

Intune Suite provides robust security at the operating system level.

The enterprise application management feature is functioning well in its current state.

By leveraging cloud infrastructure instead of private systems, Intune has offered increased remote security and greater ease of access. While I still appreciate SCCM's capabilities, I am satisfied with Intune's performance.

I would rate Intune's ability to secure hybrid work and data on company devices as nine out of ten.

Due to the infrastructure being used, Intune has helped save a minimum of 30 percent of our cost.

It is important that Intune is integrated with Microsoft 365 and Microsoft Security for cloud and co-managed devices because integrating user accounts is easy.

Intune consolidates endpoint and security management tools into a single platform, but its exclusive focus on Microsoft devices necessitates supplementary solutions for Android and iOS. While Intune simplifies numerous tasks, it doesn't provide a comprehensive, all-in-one solution, requiring access to platforms like Azure or AD for specific functions. Although valuable, Intune's primary challenge in a corporate environment is the complexity arising from overlapping rights and processes across departments due to its extensive management capabilities. As a global admin, I would implement changes to address these complexities and streamline the management process.

Intune's role structure is overly complex, with too many layers creating unnecessary access hierarchies. While users can mitigate this by limiting active roles, I suggest streamlining the menu structure to improve usability. For instance, combining device lists for Autopilot and Intune would be beneficial, as these functions are closely related but currently separated. Redefining categories and consolidating menu paths would enhance navigation and make finding features easier. Essentially, I propose simplifying Intune's interface by better organizing its components.

I would like to see more tooltips, such as those brief descriptions that appear when you hover your mouse over something. For example, when you move your mouse over the "delete" button, a small box could pop up explaining that the object will be deleted but can be restored. This is especially important for grayed-out options. Users should be informed why they cannot perform certain actions, such as requiring a different role, object unavailability, or access through a different part of the system. Tooltips would significantly reduce the time I spend explaining these limitations to others.

Intune Suite's remote command functions could be improved for security. Internet connectivity is required for remote resets, and other actions are limited. I propose a potential solution involving automatic device lock after a specific period without check-in, allowing access only upon reconnecting to the internet. This would enable remote management functions without a constant internet connection. Additionally, the current unreliability of remote command execution, often requiring multiple attempts or restarts, is frustrating and needs addressing.

While the ability to deploy applications at startup is reliable, the policy-based application deployment method has not reached the same level of consistency. This inconsistency between the two methods is a key area for improvement, as reliable startup deployment is a benchmark for the desired level of reliability in policy-based installations.

Though reluctantly, we are utilizing Advanced Endpoint Analytics as application installs and compliance policy issues plague it. Comm client policy errors frequently skew statistics, providing an inaccurate representation of our day-to-day operations. These misleading metrics are largely due to other Intune component problems. While we can access analytics, we often manipulate data to exclude irrelevant demographics and metrics, such as application install failures, to produce more accurate reports. Similarly, device compliance statistics are unreliable indicators of fleet performance. While Advanced Endpoint Analytics offers potential utility, it primarily highlights underlying issues requiring resolution rather than providing actionable insights.

We can rectify endpoint anomalies. However, we overlook many others unless issues are exceptionally critical and high-priority. While Intune Analytics is a system component we utilize, its performance metrics are underwhelming. Conversely, our other ITSM infrastructure metrics are quite positive. Intune Analytics requires significant troubleshooting.

Intune is not as streamlined as SCCM but offers greater accessibility. While Intune is more assured, SCCM ultimately proved more efficient in terms of time spent.

I have been using Microsoft Intune for six years.

I would rate the stability of Microsoft Intune nine out of ten.

I would rate the scalability of Microsoft Intune nine out of ten.

The technical support is good.

Positive

I would rate Microsoft Intune seven out of ten.

We are working to expand Copilot's utility beyond its current primary use case of text-based summarization, which offers limited business value. While it aids productivity in meeting contexts, it does not significantly contribute to tasks that generate value. Consequently, we are investing resources in improving Copilot's capabilities without seeing commensurate returns.

Intune is an accessible system and one of the industry standards, so there's not a lot that you'll be left wanting.

I worked with Microsoft Intune in my level two support role. My tasks included license assignment and assisting users with configuration issues, especially in mobile device management for iOS and Android devices.

The features I found most valuable in Intune are its user visibility and troubleshooting options. With Intune, I can easily search for a user and see details about their devices and real-time activity. The advanced audit log is especially helpful for diagnosing login and communication issues. Another standout feature is Autopilot, which simplifies machine integration by automatically adding devices to the domain when they are logged in.

Areas for improvement in Intune include expanding support beyond Samsung devices to accommodate other Android manufacturers like Redmi and Motorola. Additionally, there is a need for better support for Linux operating systems, as patch management for Linux is currently not managed by Intune, unlike for Windows devices.

I have worked with Microsoft Intune for three years.

In terms of stability, Intune generally performs well, but there may be occasional bugs like the issue with Redmi devices. While bugs are addressed, the resolution process can be time-consuming.

Intune is a scalable tool with long-term viability. I think it is likely to remain stable and relevant in the market for at least the next decade, even as competition evolves.

I would rate the technical support team for Intune as a five out of ten. It could be improved a bit.

Neutral

The implementation of Intune follows a structured process, starting with a change activity managed by a dedicated team. This involves creating a ServiceNow ticket detailing the implementation plan, rollback options, and involvement of various teams. After approval, testing is conducted, followed by deployment in a phased manner, typically at the beginning of the month to avoid interfering with critical month-end activities.

In comparison to other vendors, Intune is reasonably priced because it offers a comprehensive package that includes email access, Outlook, Office, and OneDrive storage, with storage increasing based on the license. Other service providers may have limitations and additional storage charges, whereas Intune provides services within a single cost, making it attractive to many companies for its flexibility and included features.

We used Microsoft Intune to solve problems, such as ensuring device security and compliance. For instance, some Redmi devices weren't meeting encryption requirements. We addressed this by enabling developer options on those devices, specifically, Redmi models 5 and above. We documented this solution for reference and future troubleshooting.

The most effective feature for managing and securing our mobile workforce is multifactor authentication. It adds an extra layer of security by requiring additional authentication steps when logging into devices. Additionally, conditional access policies allow us to set specific rules, such as blocking downloads or file transfers from personal devices to company resources, ensuring compliance with security policies.

It took about six months to start seeing the benefits of Intune deployment, especially regarding application deployment and user machine management.

Intune integration with other Microsoft products has strengthened our device management strategy by incorporating in-house applications like Outlook, Wi-Fi, and others. Additionally, it provides a mechanism similar to the Google Play Store for adding required applications internally, including Microsoft products like Dropbox, Google Chrome, and others.

Intune is deployed across various locations and departments within our organization. Licenses are allocated based on department and employee roles by our Office 365 team. Users are added to Active Directory groups, and ServiceNow automates configuration and support requests.

Intune requires regular maintenance, typically provided by the IT team or architects. Microsoft releases service updates approximately every three to four months, during which maintenance downtime may occur. 

I would recommend Microsoft Intune to others, especially those working in the field of technology. Staying updated with new technologies is crucial, and Intune offers valuable features for device management and security. However, the decision to use Intune depends on individual needs and preferences, as well as company requirements.

Overall, I would give Microsoft Intune a seven out of ten. While it is a solid tool, there are other competitors in the market like AirWatch and BlackBerry UEM that offer similar functionalities.

Around 90 percent of our platforms are in the cloud, and our company uses them to manage access to various platforms. In our company, what we used to do when we were on an on-premises setup was to use group policy to basically manage access and authorizations to various services, which can be quite challenging because not everything you want to do on GPO even though it is available in it. You can use or manage VBScript and PowerShell, but it was a bit challenging. With Microsoft Intune, you already have specific processes and platforms that have several things you can do with it in terms of security and in terms of making everything standardized, sort of a standard desktop, or even a customized one based on the user's job title, ranging from executive management to basic back-end staff. Microsoft Intune allows you to customize everything, like security, the availability of some features, and even updating particular systems or where and which system can access which service from a geographical location, which we couldn't do with GPO. Microsoft Intune allows us to be very flexible.

Applications have a feature that allows you to deploy applications remotely to different systems. They can be Windows-built, some business applications, small scripts, or even custom applications. The tool can even deploy fixes, and it has been one of the features we use quite frequently to troubleshoot and fix issues.

The tool brings all of our company's endpoint and security management tools into one place.

Speaking about the impact of Microsoft Intune on our company's IT and security operations, I would say that the tool has done a good job in terms of centralized management, but there is still a lot it can do. Microsoft Intune is just a mobile device management platform. It doesn't really implement security, specifically in terms of endpoint security for ransomware and other attacks, so our company has to supplement with other solutions.

If I assess Intune's user experience, I would say it is perfect and simple. In general, the tool is very easy to use. Every feature or domain, ranging from compliance to security to DLP, integrates very well with Microsoft's other modules.

I am using certain aspects of Microsoft Intune Suite, which involves the new collection of advanced endpoint management and security tools.

If I assess Microsoft Intune for securing hybrid work and protecting the company data and the data on my own devices, I would say that it works very well in handling BYOD cases. For all the corporate business apps, you can't share data outside Microsoft Intune or the enrolled devices. It has to go through all the approved suites of Microsoft Project and then into OneDrive so that we can tell where that information passed, making it basically a DLP type of thing. You can't copy and paste anything into an external product since it must be within Microsoft's suite. The tool really helped our company keep certain information confidential within Microsoft Office Suite, and it doesn't go outside, which is helpful.

I use Intune's Endpoint Privilege Management feature in Microsoft Intune. Speaking about how Intune's Endpoint Privilege Management enables our company to enforce the least privileged access that affects user productivity in our organization, I would say that all our users are at the basic level. Depending on the function users need to do, privileged access might be required, and we can basically elevate them to do it, and then we don't have to do anything beyond that.

In terms of how important it is in the context of our company's journey to the cloud that the capabilities of the Intune Suite are integrated with Microsoft 365 and Microsoft Security for both cloud and co-managed devices, I would say that the integration part is the key since it has to follow everybody, whether they work on the company's premises or remotely with Microsoft Intune.

Improvements can be made by allowing server integrations since it is an area where the product currently has shortcomings. Currently, it is just endpoints, Windows, and mobile devices, but we would like to see the servers integrated into the tool as well so that the product covers everything.

The product currently lacks any features. For most of what we can't do with the features available in Microsoft Intune, we use PowerShell to address such areas.

I have been using Microsoft Intune for ten years. I work with one of the past versions of the tool.

My company hasn't faced any stability issues associated with the product since its deployment.

It scales up pretty much with ease. It reduces the work on the admin side. It is a very scalable tool.

With Microsoft Intune, my company covers more than 250 devices. I would probably say that it goes up to 300 devices. My company also has many remote staff members.

I have provided technical support for the solution once or twice, but all the information regarding the fixes is mentioned on the internet. I rate the technical support a ten out of ten. In my company, we haven't had any challenging situations that required a prolonged fixing process, and it was usually done in a day or two, within which it used to get resolved.

Positive

Before Microsoft Intune, I used a different solution for enterprise mobility management named VMware AirWatch. My company started using Microsoft Intune since it was bundled with the other services offered under Microsoft. I think my company moved to a new plan with Microsoft, and Microsoft Intune was present in it with Microsoft Enterprise Mobility + Security (EMS). My company thought about why we should pay for another service when we already have one.

VMware integrated with Microsoft like a connector, but every time there is a change or an upgrade to Microsoft's platform, it sort of disrupts VMware. My company then figured out that the closer we are to Microsoft's platforms, the better, which in turn helps us consolidate vendors.

My company involves two types of judgments to determine whether or not the consolidation of vendors my company deals with has affected our security posture. We have a Gartner evaluation, and we are trying to see if our current vendor is at least in the leadership quadrant. After that, we go for their products. Even if a tool is not at the top, it is a win-win situation for us as long as it is there. Gartner has been important in helping our company decide which vendor to consolidate products and services on.

The consolidation of affected vendors has not reduced our company's licensing costs. We recently discovered that Microsoft is basically unbundling several parts of its products. People can now choose Microsoft's models, but you cannot choose what you want as an add-on. In such a phase, we are going to have to compare apples with apples. If Microsoft unbundles Purview, for instance, we have to look for a similar DLP and compare it in terms of price and performance.

I was involved in the tool's initial setup process. Initially, my company faced some complexities with the product's initial setup phase, especially in terms of how to deploy it remotely. We basically had to have every device in front of us physically to do the deployment.

Considering that the deployment phase was an ongoing process, it took three months to be completed.

The product's deployment phase was carried out with the help of our in-house team with the help of the information in the tool's manuals.

The solution was deployed with the help of three people in our company.

From a cost-saving perspective, my company has no information associated with the tool. When we get the budget approved in our company, there is an additional buffer, causing us to have more of an overcapacity scenario rather than an undercapacity one.

My organization is still in the process of discovering several of the overall benefits that we have experienced from the use of the product. My company keeps discovering new features when we use Microsoft Intune's capabilities.

My company has not done any evaluations to figure out whether the product could generate any return on investment. It is something we should do in the future.

In my personal opinion, the product does offer value for money since it offers good security.

It is not difficult to maintain the product. Once the configurations are set at a basic level, the tool just keeps modifying itself and keeps on improving.

In terms of the product price and licensing costs, my company finds the product to be reasonably priced. As long as our budget is approved for it, everything is fine with the pricing part.

My company did not evaluate any other options against Microsoft Intune.

I am not using the enterprise application management features of Microsoft Intune Suite. For applications management, we are basically doing SaaS for most of our applications, so they are on the cloud. The least we do in our company is MFA or two-factor authentication and single sign-on into the enterprise applications, but they are basically on Amazon AWS or SAP.

I am not using the advanced endpoint analytics in the tool.

My company doesn't use Microsoft Copilot in Intune. I would say that my company is waiting for Microsoft Copilot to reach an advanced stage. When I say advanced stage, it means handling business cases that apply to our company's type of business. What we have seen in our company is that in areas like customer relationships and retail banking solutions, Microsoft Copilot works. With Microsoft Copilot, our company hasn't seen any business case related to our work. Microsoft Copilot is mostly for chatbots in CRM and other things, but that is not what my company wants. My company is waiting and hoping that we will see advanced features in Microsoft Copilot by next year. I am working with the basic capabilities of Microsoft Intune.

Intune's Endpoint Privilege Management's least privileged access doesn't affect our organization's attack surface since it is handled by a different platform named Symantec.

My company has not measured if Microsoft Intune has affected IT productivity in our organization, but I believe that it is something that we should do.

I would suggest those planning to implement Microsoft Intune in their company start with a pilot group and implement every aspect they want to implement with that group across different devices, ranging from Androids, iOS, Google, and everything else. In my company, when we did encryption, we found that Android already has an encryption feature, which is basically for Android, so we couldn't turn on the encryption feature. If we did turn on the encryption feature, we would lose information because it was already encrypted by Android.

I rate the tool a ten out of ten.

We use the product to enroll devices, install configurations, and manage apps across our infrastructure. We address issues related to app protection policies, conditional access, and custom policies with its help.

The solution has significantly improved managing a diverse range of devices. We have observed enhancements across Android, iOS, and Windows devices.

One of the product's best features is its ability to integrate company policies and configurations into applications directly.

There could be more competent processes and improvements in the policy space. If devices follow the rules, it will benefit the company. If they do not, it will lead to non-compliance. We have been able to implement some common policies, such as data sharing, handling rooted devices, and managing cyber-available data. We are working on latency and permissions, including PIN tests and direct access to information, to enhance the overall process.

I have four years of experience working with Microsoft Intune.

The product is stable. I rate the stability a ten.

I rate the platform scalability a ten.

The technical support services are satisfactory. 

Positive

The product can be deployed on the cloud or on-premises. 

First, we access the Azure portal by browsing the URL and searching for Intune. Later, we can directly log in to the endpoint management section.

We create and assign licenses to use these tools and then provide users with instructions. Users have to download the company portal and follow the setup steps, which include entering necessary personal information, accepting terms, and managing settings.

Next, we handle the installation process within the company. We need to trust the application by selecting the appropriate option. If applicable, we enable settings on mobile devices. Following that, users must log in and configure settings as required. These options and settings are available through the company portal. The process is straightforward, and it doesn't require maintenance.

The product has helped save money. I would estimate that it has saved around 20% of the investment.

The product is expensive. 

Microsoft Intune provides everything in one place and streamlines our security operations significantly. It has impacted IT productivity across different devices, including Android, AWS, and Windows.

We use application management within Intune Suite. For instance, on Windows devices, we create and manage applications through a structured process. It involves configuring firewall settings, managing OS types, and ensuring that PC applications are updated regularly. We typically make monthly changes and create and manage application packages to maintain quality and compliance.

Copilot has simplified our operations by streamlining the issue management process. For instance, we can efficiently address and resolve issues when we receive tickets. It assists with authentication and other Intune-related tasks, which helps us handle hardware-related issues more effectively.

Intune helps secure hybrid work environments by managing both company-owned and bring-your-own devices. You can enforce policies to convert personal devices into compliant company devices, ensuring that data is protected regardless of whether the device is company-owned or personal.

Endpoint privilege management is integrated into our endpoint management system. It helps us manage and control permissions for various applications and endpoints. It allows us to enforce least-privileged access, which helps minimize security risks. I use it in my organization to enforce the least privileged access. It involves managing access through various channels and ensuring users sign in and complete necessary audits. The process is designed to act as a mediator.

I recommend it to other users and rate it a ten.