Microsoft Intune Reviews

We use Microsoft Intune to manage mobile phone devices and laptops to ensure they are synchronized with the company. They are not used for tracking or third-party software, and they comply with company regulations. If devices get tampered with, lost, or stolen, we can track them. The devices are registered to our systems, so if anyone forgets their user IDs or passwords, we can resolve that using the authenticator. We use the Cloud PKI, which is straightforward and easy to learn. Everything is documented, and a self-starter can learn it. It is not highly technical. It requires being comfortable with Microsoft Windows knowledge and knowing how to use a desktop and commands. Someone with basic knowledge can pick it up easily.

We use the Copilot integration in Microsoft Intune which helps protect our environment. We are using the Enterprise Application Management features of Microsoft Intune. These features have improved our abilities in app discovery, deployment, and automatic updating. The Advanced Endpoint Analytics in Microsoft Intune has improved and helps us proactively detect and remediate anomalies in endpoints.

Everything about Microsoft Intune is something that I value the most. It is something that I use for employees, whether for new starters or anyone who makes a request. It is a requirement and a need, and it works great. So far, there have not been any issues. It performs very well.

The documentation and authentication could be improved. Sometimes, there can be issues where you have to restart multiple times. There have been instances where enrolling devices should take 10 minutes but ends up taking an hour due to various issues. Performance is something that needs to be worked on.

I have been using Microsoft Intune for around a year in my career, not necessarily in this job, but overall.

Sometimes there has been instability such as crashing and downtime. This happens as part of business operations.

The scalability of Microsoft Intune can be good at times and off at others, so it falls somewhere in between.

I have not had to contact their support.

My initial introduction to Microsoft Intune was straightforward because everything was written and documented, so it was simply a matter of following their instructions.

We have used an application called Pyrus as an alternative. That is software our company purchased, and it actually helps.

I followed the documentation from my colleagues and have used some documentation from Microsoft. The Microsoft documentation is adequate. I do not know the pricing of Microsoft Intune, as that is not something I manage. When I joined my current company, Microsoft Intune was already in place, so my role was to enroll new devices and distribute them to new people.

On a scale of 1-10, I rate Microsoft Intune a 7.

I have been using Microsoft Intune for around a year now. I have worked on Microsoft Intune on a few cases mainly for device management and policy setup. Recently I used Microsoft Intune to push security policies and apps to company devices and make sure everything stays compliant.

I have also used it for remote troubleshooting and resetting devices and to enforce compliance policies such as password rules and device encryption.

I think the best features are its very easy device management, strong security policies, and the ability to manage everything remotely from one place.

Device management is easy because I can control and monitor all devices from one dashboard and the security policies stand out since they help enforce things such as passwords, encryption, and compliance automatically.

App management is really useful. I can easily deploy and update apps remotely, and it integrates well with other Microsoft services which makes everything smoother.

It has improved security and made device management much easier. Plus, it saves a lot of time since most things can be handled remotely.

I think it could be improved by making the interface a bit more user-friendly and simplifying some policy configurations as they can feel a bit complex at times.

Reporting could be more detailed and easier to understand and sometimes troubleshooting or support takes time. That part could be improved as well.

I am working in my current field for three years or more.

Microsoft Intune is generally stable and reliable for day-to-day use but sometimes you might see delays or minor issues since it is cloud-based.

Microsoft Intune is highly scalable. You can manage thousands of devices easily and since it is cloud-based, it can grow with the organization without major changes.

Customer support is decent overall, but not perfect. Most issues get resolved but sometimes response time can be a bit slow or require multiple follow-ups.

Earlier we were using basic manual setup and some on-premises tools, but we switched to Microsoft Intune for better cloud management, security, and easier remote access.

We have definitely seen a good return on investment. Roughly, it has saved a good amount of time in device setup and support, reducing manual effort by around forty to fifty percent and also fewer on-site interventions since most issues are handled remotely.

Overall pricing was pretty reasonable. It is usually bundled with Microsoft 365. We did not have much separate setup cost and licensing is per user which makes it easy to scale as needed.

We looked at a few options such as VMware Workspace ONE and MobileIron, but Microsoft Intune fit better since we were already using Microsoft services.

I would say plan your policies properly from the start and take time to understand them. Overall, Microsoft Intune is a solid and reliable solution for device management, especially if you are already in the Microsoft ecosystem. It really helps in simplifying security and remote management. I give this product a review rating of eight out of ten.

We deploy Microsoft Intune for clients and give them support for 

The main use cases for Microsoft Intune among our customers currently include migrating a client that was initially with Dell; they were using a Citrix solution along with other solutions. We migrated all the infrastructure on Azure, and they have almost 400 to 500 users. We have registered users' laptops and desktops with Microsoft Intune. I integrated them with Entra ID and Active Directory authentication. We are providing them support with managing all the devices, including their laptops, mobiles, and PCs with Microsoft Intune, along with all the policies and other configurations.

The most useful features of Microsoft Intune for our customers include centralized management; administrators can access all device reports, which devices are expiring MFA, which are not using MFA, device details, and other important information. All details about users and devices can be accessed through a centralized portal and dashboard. That is the main feature.

Regarding user experience, Microsoft Intune is very user-friendly. We need to register the device with Microsoft Intune through the Company Portal. When it's registered with the email, it comes to the management console on Microsoft Intune. We can manage all the devices from the portal, and users are very satisfied with no issues. They only require assistance with daily routine tasks, but otherwise, everything runs smoothly.

It’s already a strong application and management tool, and the team is continuously improving it. Everything is progressing smoothly, and our policy allows for certain configurations to be made easily.

There could be some improvements regarding additional features and integrations in Microsoft Intune. Microsoft Intune works with Entra ID. If there is an option for a client with 100 PCs or laptops that are not on the Entra ID domain, it would be good. It should work without a domain. Microsoft Intune works with the Entra ID domain, with the domain ID, with the email ID. There could be some kind of feature that supports a workgroup environment or a separate environment without the Entra ID.

I've been working with Microsoft Intune for five years.

Our customers have not faced any issues with the stability of Microsoft Intune; it's very stable. When they change devices such as laptops and mobiles, we need to register again and remove from the portal, their MFA, and other configurations. Otherwise, it is fine with no significant issues. It's very reliable and scalable.

In terms of scalability, Microsoft Intune performs exceptionally well. This solution is scalable. 

As technical professionals, we rarely need support. We handle issues ourselves, but whenever there's a need, we raise a ticket with Microsoft to get issues resolved and convey solutions to the client. If we have solved the issue through the Microsoft portal, we raise a ticket and provide the input from Microsoft to the client regarding what the issue was.

Positive

Our customers evaluated other tools before working with Microsoft Intune, as they migrated from ManageEngine and other management devices to Microsoft Intune. They saw advantages that led them to choose Microsoft Intune and Entra ID, so they migrated all the infrastructure and found it better than other management tools.

For tech-savvy individuals, the process is straightforward. You simply need someone with technical expertise to handle the portal, making device registration easy. There’s nothing complicated about it. 

Microsoft Intune is not too expensive; it is bearable for the clients and fits in their budget.

I would recommend Microsoft Intune to others. It is a very good and scalable solution. Every person, client, or company that has infrastructure with more than 100 or 200 devices will find it very easy to manage all their devices, mobiles, laptops, PCs, and network devices from the same dashboard and panel. All the information in the portal and dashboard makes it good for them.

I would rate Microsoft Intune a nine out of ten.

Microsoft Intune serves as our primary solution for centralized endpoint management and device security. We use it to manage laptops, mobile devices, application deployments, compliance policies, and remote configuration across the organization while supporting secure remote work and access control.

A common example of using Microsoft Intune for device security or remote configuration involves remotely enforcing security policies on employee laptops and mobile devices. Our team uses it to automatically apply encryption, password policies, antivirus settings, and compliance checks. It made device management much easier for remote employees because devices could be configured and secured without requiring users to visit the office or IT team physically.

The best features of Microsoft Intune are centralized device management, remote configuration, compliance policy enforcement, application deployment, and integration with the Microsoft security ecosystem. It also stands out for supporting remote work through cloud-based management, allowing IT teams to secure, monitor, and manage devices from anywhere while maintaining consistent security policies across the organization.

The most valuable feature for our team in Microsoft Intune has been centralized device management. It allows us to remotely manage, configure, and secure all company devices from a single platform, which greatly simplifies day-to-day IT operations. We can reduce manual setup time, improve consistency in security policies, and make supporting remote employees much more efficient.

Microsoft Intune has positively impacted our organization by improving endpoint security, simplifying device management, and supporting a remote workforce and operations. It reduced the manual effort required for configuring and maintaining devices, improved compliance enforcement, and gave the IT team centralized visibility and control over company-managed endpoints.

Microsoft Intune could be improved with a more intuitive user interface, simpler policy configuration for complex environments, and faster troubleshooting tools. Reporting and analytics could also be more detailed and easier to customize, especially for large organizations managing diverse device environments.

I have been using Microsoft Intune for the last 1.5 years.

In my experience, Microsoft Intune has been very stable and reliable for day-to-day endpoint management. We have experienced minimal downtime, and policy deployment and device synchronization generally work consistently. Most issues we encountered were related to specific device configurations or integration settings rather than platform reliability itself.

Microsoft Intune scales very well as the organization grows. It can efficiently manage a large number of devices, users, and security policies from a centralized platform without significantly increasing administrative effort. Its cloud-based architecture and integration with enterprise Microsoft services makes it well-suited for expanding environments and remote workforce management.

The customer support for Microsoft Intune was good.

Our experience with pricing and licensing for Microsoft Intune was positive overall. Since it integrates well with the existing Microsoft enterprise licensing, the cost was manageable for our organization. The setup required some planning and configuration, but the centralized management and security capabilities provided good value compared to the manual effort it replaced.

We saw a strong return on investment with Microsoft Intune. It reduced the time spent on device provisioning, software deployment, and security policy management through automation and centralized control. We also saw faster onboarding for new devices, improved compliance management, and lower operational overhead for the IT team by reducing the need for manual device configuration and support.

Microsoft Intune is used as a cloud-based platform in a hybrid environment with both cloud-managed and on-premises integration systems.

Microsoft Azure along with Microsoft 365 services are used for identity, device management, and security integrations in the hybrid environment.

My experience with Microsoft Intune involves securing remote user devices across Windows and mobile platforms.

Microsoft Intune is used to enforce device compliance policies like disk encryption, antivirus status, and OS update requirements before users can access company resources such as Microsoft 365 and VPN services.

One significant advantage is how well Microsoft Intune supports remote and hybrid work since devices can be managed and provisioned securely without needing them connected directly to the corporate network.

The ability to manage devices without direct connection to the core has impacted my team's day-to-day operations by making Windows Autopilot device provisioning much faster because new systems can be configured automatically with the right apps, policies, and security settings without manual IT setup.

Centralized management also helps because compliance can be monitored, updates can be pushed, and devices can be troubleshot from a single console instead of managing each one separately.

The best features Microsoft Intune offers include the integration with the broader Microsoft security ecosystem, which is a significant advantage, especially when combining Microsoft Intune with Azure AD Defender and conditional access policies for centralized security management.

The conditional access policy feature in Microsoft Intune helps my organization day-to-day by improving endpoint visibility, simplifying remote device management, and helping standardize security policies across both corporate and remote devices. It also reduces the amount of manual setup work required for onboarding new systems.

With Windows Autopilot and automated policy deployment, new device setup that previously took hours of manual configuration can now be completed much faster with minimal IT involvement, especially for remote employees.

The reporting and troubleshooting experience with Microsoft Intune could be improved because clearer and more detailed error reporting for failed policies or applications installed would make administration much easier, especially when diagnosing policy sync or device compliance issues across large environments.

Application deployment troubleshooting can sometimes be inconsistent, and clearer error reporting for failed policies or applications installed would make administration much easier.

Microsoft Intune has been used for more than one year.

Microsoft Intune is stable in my experience because of its strong integration with Microsoft 365 Azure services.

Microsoft Intune scales very well for enterprise environments and handles a large number of users, devices, and hybrid deployments effectively. The cloud-based architecture makes it easier to expand device management without major infrastructure changes, and features like automated policy deployment and centralized management help significantly as the environment grows. Very large deployments may still require careful policy design and performance tuning, but overall scalability has been strong in our experience.

The customer support for Microsoft Intune is excellent, and the support team is very helpful.

A mix of traditional on-premises endpoint management tools and manual processes were previously used, but the transition to Microsoft Intune was made for better cloud-based management, remote device support, and tighter integration with the Microsoft ecosystem.

A good return on investment has been seen with Microsoft Intune mainly through reduced device provisioning time, lower manual support effort, and better centralized management for remote devices. Tasks like onboarding and policy deployment that previously required hands-on IT work are now mostly automated, which saves a significant amount of admin time each week. A Microsoft commissioned Forrester study also reported measurable operations saving and productivity improvement with Microsoft Intune deployments.

The experience with pricing, setup cost, and licensing for Microsoft Intune is reasonable if already invested in the Microsoft ecosystem, especially since Microsoft Intune is included with several Microsoft 365 and EMS plans. Setup was fairly smooth for standard deployments, but larger environments with complex policies and hybrid integrations required more planning and tuning. Licensing can also become a bit confusing once advanced Microsoft Intune Suite features and add-ons are added.

VMware Workspace ONE, JAMF, and MobileIron were evaluated before choosing Microsoft Intune.

I advise others looking into using Microsoft Intune to plan device policies, compliance rules, and application deployment strategy carefully before rollout because Microsoft Intune works best when management and security standards are standardized early on.

Overall, Microsoft Intune has been a strong platform for modern endpoint management, especially for organizations supporting hybrid work and cloud-first device management strategies. This review has been rated an 8 out of 10.

For my clients, I had to perform application management and device management on Android, Windows, and a bit of iOS. My last experience with it was a few months ago.

From my perspective, the best features of Microsoft Intune are that it is straightforward and easy to use, except when dealing with complex issues. Generally, you can quickly achieve good results, and it works well. It simplifies the lives of administrators when using deployment and all the policies that you can employ. Microsoft Intune simplifies the deployment of devices, making it easier than before when people spent more time deploying and mastering devices and phones. Now it is easier, and you have some good features to protect the company's data directly out of the box, which is beneficial.

In the future, I would like to see improvements in Microsoft Intune, especially related to policies and GPU. Something that reduces the need to dig through several menus and helps to find information more easily would be helpful. I also find it complicated for Apple devices since you need an Apple business number to manage them in Microsoft Intune, which requires contacting Apple or the reseller. There are some features that should be added to Microsoft Intune, especially concerning the CCM. Some features you cannot accomplish in Microsoft Intune are arriving each day, so I am not worried about this part. The engine wind process and the Win32 application packaging in Microsoft Intune could be enhanced.

I have been working with Microsoft Intune for several years, though not on a daily basis.

Overall, I assess the stability and reliability of Microsoft Intune as good. I do not remember having difficulties, except for local issues due to firewalls, which are not related to Microsoft Intune. Generally, it works.

Microsoft Intune scales well with the growing needs of organizations, as I have used it in large companies without specific problems.

Prior to adopting Microsoft Intune, I did not use any different solution for similar needs. The company I work for was already using Microsoft Intune, so I did not have to do a market study or check what other solutions could be available.

Regarding deployment, I find it acceptable. Once you have gotten used to it the first time, it may be a bit complex, but once you have done it once, it is fine. You can repeat it afterward, and the learning curve is low, so it is easy to use it and to learn and master it.

Microsoft Intune is cost-effective, providing ROI through the time saved for support teams and people working with computers. The security features that come with it, along with its complete integration with Microsoft, make it efficient.

Regarding pricing, I have no complaints about the price of Microsoft Intune for my customers as it is included in their licenses, and they seem satisfied with that. It is worth the license price.

I would advise other organizations considering Microsoft Intune to take their time and to test thoroughly. You have to be careful with security and device protection, but I have not encountered specific difficulties using Microsoft Intune. I rate this review an 8.

I have been working with Microsoft Intune and other platforms such as MDM for the last three years. I worked for a competitor company, SOTI, which is an MDM-based company where I dealt with MDM, MAM, and other related functions. My experience includes enrolling devices and hands-on work with iOS, Android, MacBook, and Windows. I have developed good knowledge in these areas.

Currently, I am managing devices using other tools such as 42Gears and Jamf. When customers approach us wanting to enroll devices and implement policy restrictions, I use Microsoft Intune to add those restrictions. I handle scenarios where customers want to enroll devices and establish policy restrictions in their environment.

Remote control is the feature I like the most. I take control of devices so that we can work hands-on and create access with giving access restrictions. These are the features I value most, and pushing packages from the backend is also important.

With Advanced Endpoint Analytics, we can proactively detect and remediate anomalies in endpoints. This is an enterprise management tool. Any applications coming directly from the organization can be installed and deployed in the environment through device management so that customers can use them.

Microsoft Intune is handy. It is directly compatible with Active Directory, making Microsoft Intune more preferable.

When installing packages in higher versions, I faced some legacy issues.

Packages on different identity provider platforms that are not supported present challenges for package installation. Packaging issues are areas where I found legacy problems in Microsoft Intune. The initial deployment of Microsoft Intune is not straightforward and depends on the package being installed.

I have been using Microsoft Intune for about one year.

During system upgrades or downgrades, maintenance is required. When upgrading the system, I need to coordinate with customers or other people. During this time, Microsoft Intune will not be operational. In the meanwhile, we can upgrade or downgrade the system according to customer requirements or any new updates coming to Microsoft Intune. We need a maintenance window during this process.

Scalability sometimes depends entirely on the application being pushed in the backend. I would give it an eight out of ten. For scalability, I would give it an eight since there are times when we encounter errors while pushing applications in the environment. Sometimes it is entirely dependent on the compatibility between the application version type and the Microsoft Intune version type.

I have worked with SOTI, which is one of the MDM companies and a similar product to Microsoft Intune. I used MobiControl MDM at that company.

The overall complexity of the installation is easy. It depends on the package being installed. In the minimum, it takes approximately ten to fifteen minutes. The installation time depends on the packages being installed. If done through the cloud, it is manageable and one person can handle it.

I have read all the job descriptions and have developed deep knowledge with Microsoft Intune. I do not use it in daily operations, but I have good practice with it. I have used Autopilot, not Copilot. Autopilot works when we push updates in the backend and they are automatically applied across entire devices through Active Directory or other backend cloud systems. I am not certain about the business perspective aspect, so I will not answer regarding that since those decisions are taken by business holders. Most of the time I resolve issues on my own. My overall review rating for Microsoft Intune is eight point five out of ten.

Microsoft Intune is used for mobile device management, specifically for MDM. The implementation was done in-house without working directly with Microsoft or local partners.

Microsoft Intune offers almost everything that an MDM solution has to offer, and recently the gap between Mac computers and other devices has been closed. The ability to push software to end devices is particularly valuable.

I am using the Enterprise Application Management features of Microsoft Intune Suite, which includes software deployment and related functionality. Since Microsoft Intune is used predominantly for MDM, when anybody enrolls through the company portal, their mobile device automatically goes through a BYOD process and enforces all required app and security settings at a very fine granular level. For example, users cannot copy content from Outlook or Edge to WhatsApp or other third-party tools.

Microsoft Intune needs to support out of the box Apple Managed Device and Apple Business Managed Device with zero-touch deployment capabilities, which is something competitors provide.

I would appreciate a blueprint feature for company-owned devices, not BYOD, where the blueprint would automatically configure everything from scratch. This could be modeled similarly to what exists for Apple business enterprise solutions, allowing for a copy-paste approach.

I have been working with Microsoft Intune for the past seven to eight years.

I have not noticed any issues with the stability and reliability of Microsoft Intune, though this does not mean there has not been any downtime. There could have been downtime, but it has not been noticeable.

Microsoft Intune is brilliant for scalability and is excellent for scaling purposes. While my organization has a relatively fixed user base, I am aware from experience that this product scales effectively.

The technical support and customer service team of Microsoft are really good. With premier support from Microsoft, my experience has been brilliant.

For mobile management, I have used BlackBerry in the past.

There are significant differences between Microsoft Intune and BlackBerry products, both in terms of cons and pros. From a security perspective, Microsoft Intune is brilliant, and while BlackBerry is very good with security, Microsoft Intune offers operating system based containerization provided by iOS, whereas BlackBerry has its own proprietary containerization. This proprietary approach gives security teams a sense of safety. These are some of many differences, though my knowledge of BlackBerry is dated and I cannot provide extensive detail.

The deployment of Microsoft Intune eight years ago was pretty straightforward. Enabling it provided instant access, and I did not face any problems. The setup was very intuitive.

Microsoft Intune is definitely cost-effective because I have an E5 license that includes this product. If I were not using it, it would not be cost-effective, but since we are actively using it, it is becoming cost-effective.

Microsoft Intune comes along with the E5 license package.

Microsoft Intune Suite's cloud PKI for certificates is not being used.

Copilot in Microsoft Intune is not being used, though Copilot is used generally as an interface with Office applications, including the Office extension with Word, Excel, and PowerPoint. For example, I can tell Copilot to create a presentation and it will generate something for me. Copilot is not being used for security purposes.

Microsoft Intune is used with Azure cloud, and there is also an integration with SCCM.

Microsoft Intune has only an administrator experience rather than a user experience interface, and it is pretty adequate. Microsoft Intune is user-friendly.

There are a couple of aspects that Microsoft Intune could make easier. I would appreciate a blueprint feature for company-owned devices, not BYOD, where the blueprint would automatically configure everything from scratch. This could be modeled similarly to what exists for Apple business enterprise solutions, allowing for a copy-paste approach.

The decision to implement Microsoft Intune was made because of the E5 license. The overall review rating for this solution is 6.