NETGEAR Insight Access Points Reviews

We primarily use NETGEAR for home and office to allow internal network sharing among devices and people. It really is the backbone of the entire network. There is no need for servers or for other equipment beyond what we know is registered in the inside portal. As such, we just get a feed from our ISP and it goes directly into the access points. That's it.

The population for our use case is pretty small. While there are three or four employees who utilize the Insight access points concurrently, there are many more who make use of it throughout the day.

When it comes to remediation, we have rid ourselves of downtime. The metrics demonstrate that NETGEAR really does a good job of balancing the load between the various access points on the network and this results in an elimination of downtime. While a device may conceivably fail in respects to an access point that is in a different room or in a different part of the facility, there have been no instances in which we've been down without internet or network access. Prior to using the Insight access points, this was an issue every other week. 

I am also impressed by the speed and the feature range. It has allowed us to venture beyond the confines of the standard office space. 

Moreover, it is critical that the Insight Management solution saves us from needing to utilize additional cloud controller appliances, network managers, PC servers or to configure and manage our access points. Were this not the case, we would be left with the option of using home grade equipment. This would simply be too complex and require more maintenance than would be feasible for a business of our size.

Also, I use the Insight Management app on my phone. We occasionally utilize the internet portal for more complex concerns, although 99 percent of what I do is on the iPhone app. I am actually looking at it right now on YouTube. It's just great. It provides real-time changes, with real-time monitoring of what's happening and what needs to be changed. It's the way to go for sure.

Additionally, the solution provides live updates on network status and alerts us when there's an issue. Real time alerts are delivered via email and push alerts. We get emails whenever there's an issue on one of the access points on the network.

It is a multi-building campus. This way, when we are in-between buildings, we have them meshed together. Then, we can stay on the same WiFi throughout all three buildings. It is in a church, which I have one in my house. Then, we have a church that I go to, where we have three in one building, two in another building, and five in the third building.

I can deploy and manage multiple remote and local sites via this system. I'm an electrician too. I did all the power for the building, and when I'm offsite, I can still help them out. Then, at my house, if my kids are not doing what they're supposed to, then I can shut down my WiFi, so they have to get busy.

The solution enables me to manage my entire network from anywhere in the world, which is very important. The church streams on Sundays and Wednesdays, and with work, I do a lot of travel. So, I'm not always onsite to be there to help them out if there are any issues with the network, but I can help them out remotely.

As long as it is on the cloud, I am able to configure an access point and ship it to another location, then manage the device remotely. This is nice because it is simple and easy.

My IT business is managed services for companies who are under 50 employees. It is deployed for offices, office buildings, and office suites, but probably no more than a small office building. Typically, an office suite could be as little as one or two access points or as big as 10 access points.

This solution helps an MSP, like me, manage my time better because I have more visibility and the ability to control things from a distance.

I use the WAX610 access points. It varies with the router, sometimes it is a BR100 router and a lot of times it is an SXK80.

I access it remotely. With Insight Access Points, this is important because I am a managed service IT provider. I am one person. I am not always onsite. To be onsite is costly. I can see when someone says the network is going down from my home office, look at it, and do some root cause analysis to see why it's going down. For example, on the modem, there is an issue with the circuit coming in. Or, I can see one of the access points hasn't gotten some firmware so it's not coming back online. That is all helpful, then I can do one or two things. I don't always have to go out there. Some of this stuff can be managed remotely or with the assistance of the client. We can solve the problem without all the labor, driving, and time.

My understanding is if I were to set up another network in England, then it would be the same thing as managing it here. It would just be a different time zone, but I should be able to access it in the same way. This is really important to me. Since COVID, people, like me, who are smaller providers need flexibility. We could be on the road. I could be at another client. I could be camping with my solar panels and gear. So, if I can keep the visibility of the network wherever I go, it makes for a better lifestyle.

A huge piece for small providers is getting away from things being mechanical and putting stuff into the cloud. Even if you can't replace something, seeing and understanding what is going on is 90% of the problem because replacing it is pretty easy. You could send someone an access point, then they could plug it in where you have one that was down, and you can walk them through it. Like, "I want you to give me that serial number because I am going to add it to Insight," and away you go.

If I was on the road and saw that the network had an access point that was broken, I could theoretically get them the access point. I don't have to drive all the way back or drop everything I am doing at another client. It is very good in that way.

It frees me up to do other things, because I am less reactive and not going on site as much. It creates a lot more time in my day to attend to real fires. I can take on more and not have to hire someone. As a young business, that is really important. It's not that I don't want to hire someone. But, at the beginning, you're trying to build something and do as much yourself. So, it enables me to work without needing to have as much help.

We use it for guest WiFi.

The most valuable features are

• online access
• easy to control
• easy set up.

Also, when multiple users get onto it, more than 100 folks, the internet does not crash. It's steady.

We use NETGEAR's Insight management solution to do off-property controls. It is user-friendly and provides network management, monitoring, and service deployment across multiple remote and local sites. That means I don't have to be physically at a location to do things if I want to make any changes to the network. It saves time and money. 

I also use the Insight management solution app on my phone. That's how I set up my devices. It's pretty quick for managing access points and it alerts me right away if something goes wrong. If the unit is down, you know right away. It's very important to me that I am able to manage my entire network from anywhere. This is a hotel and we have about 100 guests a day. People don't like it if the network goes down, and if customers don't like something they leave. We want to have a steady network for everybody to use, for business purposes or whatever purpose they need it for. It is a necessity.

NETGEAR's throughput speed is pretty good. It's better than what I was using before.

Our use case is to provide WiFi access for my customers with remote management of their WiFi devices.

The feature I consider most valuable is to be able to configure the WiFi devices and to see utilization remotely, or from the cloud.

My company uses NETGEAR Insight Access Points for internal or in-home connectivity.

The most valuable features of the solution are its load-balancing feature and its ability to allow for two internet connections from different ISPs based on the nodes, and the QS system that is implemented detects the best gateway where the connection should be, and it routes from there.

They normally help people with connectivity. That is the use case. 

The internet connectivity is good. 

I use the solution at the request of our company's clients.

I never thought about what could be made better in the product since my company is a customer-centric organization where we provide Aruba or NETGEAR, depending on the demands and needs of our customers.

The product's UI needs to be simplified and made more straightforward. It would be great if it was possible to send notifications regarding some errors related to the product that can be sent from our company to our clients through the organization's post-sales team.