Odoo Reviews

I use Odoo in my company since it is easy to use and learn. Our company's employees have no complaints about the product since they received training to use it. In general, it is not a complicated software to use. Though the product was an ERP solution earlier, it is now useful as an ERP and CRM tool.

The software cannot contribute to decision-making, and it becomes an area where Odoo can invest in improvements, considering areas like AI and ML, where there are shortcomings.

There are areas in the solution that require improvement. My company moved to Odoo to use it as our main cloud application and system software. It is easy to use and easy to reach out to the configuration system. The stability of the product is an area of concern where improvements are required.

I have been using Odoo for four to five years.

Stability-wise, I rate the solution a seven to eight out of ten.

It is a scalable solution.

About 15 employees in my company use the solution.

Though there are plans to increase the use of the solution in our company, I need feedback on the product from my company and the country in which I operate, because of which I am plainly using the software at the current stage.

Though there is technical support from Odoo, I need to ask our company's account manager to grant me access to contact Odoo's support team.

The product's initial setup phase was easy.

The solution is deployed on the cloud.

The solution can be deployed in three months maximum.

The installation part of the solution was managed in our company with the help of a consultant.

There is a need to pay towards the licensing costs attached to the solution. It is not an expensive solution, especially in my country.

Odoo can be useful for small websites carrying out campaigns involving ten to fifty or a maximum of a hundred people. It is a solid platform, but you should move to another solution in case the number of users crosses the limit of a hundred.

It can cover sites in terms of sales processes, projects, and the point of sale. The product also helps users manage the areas of inventory and purchase. The tool provides a proper vision for a small company.

I rate the overall solution a seven out of ten.

We use the solution for many purposes, including HR, CRM, Contact, data management and holidays.

The UI is very user-friendly.

The import of terms and conditions needs more handwork.

I have been using Odoo for two years.

The product is stable.

I rate the solution’s stability a ten out of ten.

20 users are working on the solution.

I rate the solution’s scalability a ten out of ten.

The customer service’s response time and quality could be better.

Neutral

I have experience with SAP. SAP is powerful, but it is complex and expensive for most of the requirements. Odoo is less powerful than SAP but is much more user-friendly.

The initial setup is simple. We started with Software as a Service hosted by Odoo, which runs very easily. When you make any adjustments, they charge for every line of code. This is a disadvantage, but there is no cost once you leave software services hosted on your server.

I rate the product’s pricing a ten out of ten, where one is expensive and ten is cheap.

Overall, I rate the solution an eight out of ten.

I work in the legal industry and use Odoo to communicate between the legal, finance, and sales departments.

The most valuable features of Odoo are its customization and the fact that I can add modules whenever I want to the solution and the customization.

The solution's reporting could be improved.

I have been using Odoo for six years.

I rate Odoo a seven out of ten for stability.

I don't know if the solution can be scalable for bigger organizations, but it is scalable with regard to modules.

Odoo provides great technical support.

Positive

The solution’s initial setup is easy.

The solution's deployment involves installing the software, doing some environmental changes, and customizations, which may take weeks if we have to make a lot of changes.

On a scale from one to ten, where one is cheap, and ten is expensive, I rate Odoo's pricing a six out of ten.

Overall, I rate Odoo an eight out of ten.

I use Odoo for manufacturing, inventory, accounting, and CRM purposes.

The flexibility and pricing of Odoo make it valuable. It's inexpensive, can be hosted on a variety of platforms, and has a wide range of use cases. Overall, I find Odoo to be a fantastic product.

The nice thing about Odoo is because it's an open-source tool, you can create, it's very sensible. The user community is very extensive all over the world, and they create a variety of modules and add-ons and plugins and everything. So it's continually improving. Some of the issues that have had problems in the past have been improved.

There is room for improvement in Odoo's technical support.

Other than that, there's always room for improvement because the developers are always complaining about something, as is the user community. 

I personally don't have anything that I can think of, but there's a lot of feedback in the community. They're very vocal. They have an annual conference in Belgium where developers give feedback directly to Odoo. That's a cool thing about Odoo. Unlike other solutions like Oracle, Microsoft Dynamics, Sage, NetSuite, etc., Odoo has a developer community that is actually using it and is closely tied to the company. 

There's a strong feedback loop between the developers using it in companies and Odoo corporate, which wants to improve the features. So it has a faster iteration compared to competitors like NetSuite or Microsoft Dynamics.

I've been using Odoo since 2019, and I continue to use it.

It's stable, and I would rate it a nine out of ten. There's always room for improvement. 

I would give the scalability a nine out of ten. It's highly scalable because it runs on a database that allows for easy expansion.

As a consultant, the companies I've worked with have had an average of 50 to 700 users using Odoo. 

My experience with their technical support has been average.

Neutral

The initial setup is difficult. Odoo is modular, and although they pitch it to small, emerging, and substantial businesses, it's not as straightforward as they claim. We even implemented it for IBM, so it's used by large enterprises as well. 

But, the typical company using Odoo has around 10 to 1,000 employees. With the majority falling between 10 to 500 employees. It's the most popular installation for Odoo. Although Odoo is presented as a straightforward solution where you can simply give them a credit card and deploy it on their website, the reality is different. There are a lot of pitfalls that can arise if you attempt to implement it on your own. Therefore, it's considered best practice to hire an experienced implementation consultant. 

Even companies with strong IT departments often struggle with the unique configuration of Odoo. This advice applies to other ERP systems like NetSuite, Dynamics, Oracle, and SAP as well. It's crucial to seek consultation for successful implementation.

Moreover, Odoo can be deployed on either, but mostly it's deployed on the cloud.

A typical implementation from start to finish takes at least three to six months. 

Odoo is cheap compared to competitors like NetSuite, Oracle, and SAP. You can check the actual pricing per module and per user on odo.com/pricing.

My advice is to get an implementation consultant instead of trying to figure it out on your own. 

While Odoo may appear user-friendly and plug-and-play, it's actually quite complex. Starting with financial accounting is essential. 

Although Odoo offers modules for CRM, manufacturing, and inventory management that can be integrated with other systems, it's crucial to prioritize financial accounting as the foundation. Following a specific workflow, I recommend focusing on manufacturing and inventory management next and finally incorporating the CRM piece. This workflow ensures an effective implementation. Without accounting as the base, your implementation is likely to fail. 

To maximize the benefits of Odoo, aim to establish a comprehensive order-to-cash and procure-to-pay workflow.

Overall, I would rate the solution an eight out of ten. 

I like Odoo because it is an effective and cost-effective solution. It is easy to implement, and in Egypt, where I work, it is great because it relies on our current resources. Being open source, it is more affordable compared to alternatives like Oracle or SAP, and I appreciate how easy it is to customize with the available sources.

Odoo has room for improvement in industry-specific features. Currently, customization often relies on hiring a system integrator or buying additional add-ons. It would be beneficial if Odoo could develop more built-in features tailored to specific industries, reducing the need for extensive customization. This would enrich the overall offering and make it more versatile for businesses.

I have been using Odoo for a few years.

I would rate Odoo's scalability at an eight out of ten. It is highly scalable and a good solution for small to medium-sized enterprises. In my company, approximately 11 users are using Odoo daily.

I would rate the easiness of the initial setup as a six out of ten. Deployment took a few days. Maintenance only requires one person who follows up with us. We use a WhatsApp group to open tickets, and they take care of fixing whatever is needed.

I have seen a quick return on investment with Odoo. Typically, results are noticeable within a year of internal investment.

Odoo's pricing is average.

Overall, I would rate Odoo an eight out of ten. It is the best solution for our current needs.

I use Odoo for one of my clients based in Tunisia. I choose Odoo for my client since it is easier than SIP, in my opinion.

Odoo is used for managing businesses, like purchasing or making a product, and for other related activities.

Of the modules offered by Odoo and many of them are free, while some need to be paid for use. It is interesting to me that Odoo offers free modules, especially more than SIP.

I use Odoo on my mobile, along with its API model. Odoo provides their apps on mobile, but it is not good enough, especially for my clients. I need to build other apps using other technologies. I use Flutter for Android and iOS, but I still use Odoo for its API model. Odoo needs to improve its mobile application.

I have been using Odoo for two years. I am using Odoo Version 13. I am a user of the solution.

Until now, Odoo has been stable, but I did face trouble when I tried to upgrade to Odoo Version 14. The trouble I faced during the upgrading phase may be because of a wrong step in Odoo's setup phase. I think it's very difficult for me now to update the version of Odoo.

Almost 50 people in my company use Odoo.

My clients have contacted Odoo's technical support.

The solution is deployed on my server.

Odoo's setup phase is easy.

Odoo is an open-source tool. I don't have to pay for it. We use Odoo's community version, which is stable and runs well. We don't use Odoo's pro version.

I recommend the solution to those planning to use it.

Odoo's stability is sometimes good, and sometimes it is not good. At times Odoo is down when bombarded with many requests, but it is a good product when considering the fact that it is a free-source solution.

Overall, I rate the solution an eight out of ten.

We use Odoo for warehouse development, production, IT, administration, and human resources. Every department in our company uses Odoo. 

Odoo is open source, so we can develop it and adjust it to our requirements. It's easy to work with. 

Odoo could be better integrated with our warehouse management system. 

I have used Odoo for 10 years. 

I rate Odoo eight out of 10 for stability.

Odoo is scalable. We've used it for about 10 years with no problems. Our company has about 200 users. 

i consulted the forums a few times in the first year when I was still learning to use Odoo. 

We previously used SAP, but we switched Odoo because it's open source. 

It wasn't easy to deploy Odoo initially. It took me a long time when I first installed it, but it has gotten easier over the past 10 years. The basic installation took me about a week because I had to learn how to use the solution. Now, I can deploy Odoo in 10 minutes.  

We pay an annual license.

I rate Odoo eight out of 10. I recommend Odoo if you want to improve and develop IT and other services at your company. Odoo is a complete solution.

As an end user of Odoo, I can efficiently complete tasks and requests, such as managing inventory, submitting leave requests, and searching for information.

The most valuable feature of Odoo is the fingerprint feature. The feature allows for quick and seamless sign-in and sign-out when departing from the workplace within a specific area. This is the smoothest use of Odoo and its best advantage.

The cost of the solution can be improved.

I have been using the solution for two years.

The solution is very stable. I give the stability a ten out of ten.

We simply send a request ticket to Odoo on behalf of the person who is having an issue with their device. 

We pay for a three-year license. The cost is expensive but cheaper than some other competitors.

I give the solution a ten out of ten.

We have 500 people using the solution.

I recommend the solution to others.