Odoo Reviews

We use the solution for many purposes, including HR, CRM, Contact, data management and holidays.

The UI is very user-friendly.

The import of terms and conditions needs more handwork.

I have been using Odoo for two years.

The product is stable.

I rate the solution’s stability a ten out of ten.

20 users are working on the solution.

I rate the solution’s scalability a ten out of ten.

The customer service’s response time and quality could be better.

Neutral

I have experience with SAP. SAP is powerful, but it is complex and expensive for most of the requirements. Odoo is less powerful than SAP but is much more user-friendly.

The initial setup is simple. We started with Software as a Service hosted by Odoo, which runs very easily. When you make any adjustments, they charge for every line of code. This is a disadvantage, but there is no cost once you leave software services hosted on your server.

I rate the product’s pricing a ten out of ten, where one is expensive and ten is cheap.

Overall, I rate the solution an eight out of ten.

I like Odoo because it is an effective and cost-effective solution. It is easy to implement, and in Egypt, where I work, it is great because it relies on our current resources. Being open source, it is more affordable compared to alternatives like Oracle or SAP, and I appreciate how easy it is to customize with the available sources.

Odoo has room for improvement in industry-specific features. Currently, customization often relies on hiring a system integrator or buying additional add-ons. It would be beneficial if Odoo could develop more built-in features tailored to specific industries, reducing the need for extensive customization. This would enrich the overall offering and make it more versatile for businesses.

I have been using Odoo for a few years.

I would rate Odoo's scalability at an eight out of ten. It is highly scalable and a good solution for small to medium-sized enterprises. In my company, approximately 11 users are using Odoo daily.

I would rate the easiness of the initial setup as a six out of ten. Deployment took a few days. Maintenance only requires one person who follows up with us. We use a WhatsApp group to open tickets, and they take care of fixing whatever is needed.

I have seen a quick return on investment with Odoo. Typically, results are noticeable within a year of internal investment.

Odoo's pricing is average.

Overall, I would rate Odoo an eight out of ten. It is the best solution for our current needs.

We are using it for stock, manufacturing, sales, and CRM.

We find manufacturing and stock quite useful, as well as the CRM to be the most valuable features. 

So some of the things we are struggling with are privacy and dividing rules, data access between people, the hierarchy of people, and things like that.

Moreover, the performance can be slightly improved for the customization interface.

We just migrated one year back. We started using it in the last six months. Odoo is very big, and we are using only a small subset of that.

It's stable for our usage because our usage is not too high.

I would rate it nine out of ten. Only once have we seen some issues in the last six months.

Our usage is pretty simple, so we don't need that kind of scalability. However, I know that big companies like Toyota use it, so I think it should be scalable.

There are around 15 right now because we are piloting it. I would rate the scalability a seven out of ten. 

There is some third party helping us with some support.

It was not hard. The deployment process took about three months. We had discussions about what to use and how to use it, and there was some alignment that needed to be done. Finally, we had to get our data into it and begin using it, which took that much time.

We are happy with the solution. I would rate it an eight out of ten. There are still some things like data room privacy, access, and hierarchy that are taking time.

We are using Odoo for our business ERP. We use many modules, such as HR, time tracking, POS, Sales, and admin.

The most valuable feature of Odoo is the integration it provides and the many modules available.

The price of the solution could be reduced to improve the overall offering.

I have been using Odoo for approximately two years.

The solution is stable.

We have approximately 12 people using the solution in my organization. We might use the solution in the future depending on the use cases.

Odoo is scalable.

The online community that is available sometimes does not have the answer to our issue. Additionally, we have a technical person that gives us assistance.

The initial setup of Odoo is easy. The full deployment took approximately two months.

We did the deployment of the solution with one engineer that was in-house. Additionally, we used a technical person to assist us with the process.

The price of the solution depends on the use case. However, it can be expensive and we are paying annually.

I would recommend this solution to others.

I rate Odoo an eight out of ten.

We use Odoo for invoicing and business management. 

Odoo is flexible and serves us quite well. Its interface has improved. 

The solution should improve its performance. 

I have been using the solution for eight years. 

Odoo is stable. Initially, we encountered some issues. 

The solution is quite scalable.

The tool's installation is straightforward. 

I rate Odoo a seven out of ten. 

It is an ERP system, and it is used for financials, project management, timesheets, or timekeeping employee records for employee management and payroll.

We like how the solution is integrated.

The customization and technical support are not great and could be improved.

We have been using this solution for about a year, and it is deployed on cloud.

It's all AWS infrastructure, so it is pretty stable.

It is scalable. It is on cloud, so we can have as many users as we want. We have 25 users using the product and plan to increase it to 50. We have two technical staff, one engineer and one manager, who complete the maintenance.

The technical support could be improved, and I rate them a six out of ten.

Neutral

We used Bitrix24 before we switched to Odoo. We switched because it wasn't user-friendly.

The initial setup was straightforward but customizing it took a little longer because our requirements were not defined correctly. It took about two to three months to deploy. Some deployment was done in-house, and we employed a contractor for other parts.

I rate this product an eight out of ten.

We deploy it for CRM projects. We use it for some project management and share purchasing. 

The solution is easy to use. 

Odoo cannot be scaled beyond the scope. If you want to go deeply, you have to be confident enough to do some development on it, and it will take much more time to deliver the project. 

The authorization management needs to be improved. 

I have been using this solution for about 10 years. 

I would rate the stability as an eight out of ten. 

It's scalable within the scope of the solution. There are about 40 users of this solution in my organization. 

It took between one to three months to deploy the solution. 

We use it as a community solution, and develop the rest on our side. 

I recommend Odoo for small or medium companies. I rate it as an eight out of ten for small or medium companies, but I would drop it to a four or five for big companies. 

We use Odoo's CRM module to manage all our customers' appliances and the business that we are working on. Previously, we used the HR module. Only the 12 members of the sales team use Odoo.

Odoo is user-friendly. It's the first solution we tried, so we find it easy to use. 

Odoo lacks a complete dashboard, and the reports are basic. The reporting could be improved by adding some graphics.

I have been using Odoo for about two or three years.

Odoo is stable. 

I believe Odoo is scalable. We don't use all of the modules.

I rate Odoo support seven out of 10. We didn't have local support in the beginning, but I saw an ad recently seeking partners here in Argentina, so maybe they have local support now. We don't need tech support often, but I believe their support is based in Finland, so the response time is delayed because of the time difference. 

Neutral

Setting up Odoo is easy. Though I didn't do it, my team told me that it was straightforward. It requires two IT people to maintain. 

I rate Odoo seven out of 10. Compared to Salesforce, it's maybe a four or five, but it's okay for our purposes. If you plan to implement Odoo, you should take the time to learn the features. For example, we needed more time to set up the reporting module.